Odoo Reviews

We primarily use the solution for customer relationship management, accounting, sales, human resources modules and the basic modules for a company. We deploy it on public cloud.

We have all our information centralized and automated based on finance, accounting, and purchase flows. It is more organized within the company so it has prevented us from struggling with information disseminated in different PCs or computer folders. Through this, we can pull the information from one application containing all the information needed for running our company.

There is no particular feature we find valuable as we find the whole solution valuable because it's an enterprise solution with several modules. It's convenient that we have an all-in-one holistic solution.

Each year they launch a new version, and the user experience is really good. The solution is complete and it has more than 60 modules. You can go to the community and explore more than 400,000 applications from any person that decides to develop the application. So it's a comprehensive community that adds value to the product.

There are some modules, like documents, that can be included in the community edition because they have the most important features in the enterprise edition. Sometimes, there are features that cannot be opened in the community edition and from a user perspective. We would like to have all the modules in the community edition and enjoy all the functionalities.

For example, when we are trying to use a document function for scanning an invoice, we need to buy credits for each invoice, which can get a little bit complicated. Hence, they can simplify the business model for credits related to certain specifications or modules.

We have used the solution for three years and are currently using version 13.

The solution is stable.

The solution is scalable.

It takes between eight hours and a day to deploy the solution.

We implemented the solution in-house, and maximum of staff are required for deployment.

I rate the solution an eight out of ten. The solution is good but can be improved by simplifying the business model for credits related to certain specifications or modules.

I use Odoo to streamline my business operations. It handles financial transactions, inventory, purchasing, event management, and resource management.

Move processes to the digial domain, streamline integations with other applications, get more done in less time.

What I find the most valuable about Odoo is its simplicity. You can get a full process up and running in hours, compared with days or weeks in other ERP solutions.

Odoo could improve its newsletters and social media campaign features, which currently feel a bit weak. The JSon RPC API seems a bit outdated.

I have been using Odoo for three years.

I would rate the stability as a nine out of ten. We have only had an issue with it once when external APIs did a lot of concurrent requests.

I would rate the scalability of Odoo as a ten out of ten. We have about 15 users at our company but there is no limitations I see to grow. 

There is no direct support from Odoo. You have to choose an implementation partner who then provides the support. So, the quality of support depends on the partner you pick. If you have a good implementation partner, the support is generally okay, but it comes down to that choice.

Neutral

Before using Odoo, I had experience with various solutions like SAP ERP, SAP S/4HANA cloud, and different smaller accounting-focused ERP systems.

The initial setup is simple. Deployment took about a month or two, as processes were added later.

With an implementatin partner, though they were not a perfect match. Choose your partner wisely!

We have seen a return on investment with Odoo very quickly.

Odoo looks very cheap, as you get all modules for a fixed price per user. However, if you need more than 200 users, other solutions (even SAP) may turn out to be cheaper based on their pricing model. Odoo is very affordable for small and midsize companies.

Microsoft Navision, SAP Business One.

I highly recommend giving Odoo a try. It is the best ERP on the market in my opinion. There is no reason to use something else. Overall, I would rate Odoo as a ten out of ten.

We have customized it. Our developer team customized it to cater to our use cases. I use Salesforce in the user portal. So, I primarily use Odoo for its CRM capabilities.

So primarily CRM and HR for my team.

We use it for lead generation and customer/user creation, basically as a basic CRM alongside our in-house product.

We use the HR module and the general module for document upload.

The reporting and the interface could definitely be better.

Also, improved integration with other systems would be a huge benefit.

I have been using this solution for five years. 

The stability is good. I would rate the stability a nine out of ten.

The scalability is very good. There are over 100+ end users in our company.

If I compare it to Microsoft CRM because I'm using Microsoft, it has a very nice interface.

Interface makes it easy to build a pipeline or to complete another thing. And it has a workflow for activities and tasks.

For this moment, I actually prefer Odoo for the customization. Moreover, because it is open source and easy to customize. 

The setup is simple. 

Our deploying team took care of it. It took a few hours to deploy. 

And if there are major updates, it might take a day to roll out. 

Overall, I would rate the solution an eight out of ten. I definitely recommend using this solution. 

Establishing the implementation relationship poses no challenges for us. We possess independent implementation capability, customizing the platform to meet client requirements. Our role involves both consultation and customization. Additionally, for private hosting, we offer cloud hosting support.

What I appreciate most about this solution is its ease of customization compared to other products. Odoo is straightforward and simpler to customize. Additionally, it offers stability by decentralizing the entire ERP with multiple products, making management and support more efficient. Moreover, the availability of talent in India is a key advantage, as the salaries for Odoo professionals are relatively lower than SAP or Oracle ERP professionals. This makes it easier for us to find suitable talent for projects seamlessly.                 

I'm uncertain because each year they release a new version with improvements. However, one area that needs significant enhancement is the website, particularly the modern core website. While there's an approach similar to WordPress, it is quite basic at the moment.

Besides that, particularly with the POS solutions, we identified potential security issues. This is due to the storage of information on cookies or similar sessions. In cases of Internet-related issues, there's a vulnerability where data might be compromised. The system uses temporary storage until the internet connection is restored, and then it pushes the data to the server or database. This poses a risk, especially in point-of-sale systems, where there could be vulnerabilities for data modification or alteration by unauthorized individuals.

I have experience with Odoo. 

Currently, I would say, though I'm not very familiar with all the details, we haven't encountered any scalability issues. I would rate it around eight or nine. While it may not be as scalable as SAP, I hesitate to give a definitive rating without complete clarity. Nevertheless, so far, there have been no scalability issues. 

We haven't needed any technical support. We are fully capable of handling any challenges ourselves and have never reached out to the support team for assistance.

It is very easy to setup.It varies based on client requirements. Odoo offers a fast solution, especially for clients opting for the subscription model, providing access to the latest features. Some clients prefer the community edition, a newer version of Odoo available without licensing fees. In this case, they need to host it themselves. We accommodate both options based on the client's needs. While not all features are available in the community edition, we ensure it meets the client's requirements.

I would rate this product on pricing as a six. If it is a SaaS solution, it is fixed. It is reasonably expensive.

On a scale of one to ten, with one being the worst and ten being the best, I would rate it an eight. In fact, one of the clients provided excellent feedback. They went live about one and a half years ago, having transitioned from a different ERP system to Odoo. The CEO sent a message expressing satisfaction with the lightning speed and the ability to access reports on a mobile device. It was very impressive and interesting for them.

We use Odoo for warehouse development, production, IT, administration, and human resources. Every department in our company uses Odoo. 

Odoo is open source, so we can develop it and adjust it to our requirements. It's easy to work with. 

Odoo could be better integrated with our warehouse management system. 

I have used Odoo for 10 years. 

I rate Odoo eight out of 10 for stability.

Odoo is scalable. We've used it for about 10 years with no problems. Our company has about 200 users. 

i consulted the forums a few times in the first year when I was still learning to use Odoo. 

We previously used SAP, but we switched Odoo because it's open source. 

It wasn't easy to deploy Odoo initially. It took me a long time when I first installed it, but it has gotten easier over the past 10 years. The basic installation took me about a week because I had to learn how to use the solution. Now, I can deploy Odoo in 10 minutes.  

We pay an annual license.

I rate Odoo eight out of 10. I recommend Odoo if you want to improve and develop IT and other services at your company. Odoo is a complete solution.

Odoo is very powerful in terms of accounting.

Odoo is widespread in a lot of different industries, and the most powerful feature of Odoo in the manufacturing industry is the forecast. The forecast in sales, purchases, and inventory really helps the decision-making for sales and purchases. Both sales/purchase and inventory forecasts are helpful.

On the other hand, the accounting analytic packs are the most powerful feature in the non-manufacturing sector. They can create lots of account information without creating separate master data. In contrast to SAP, they use cost centers, but the cost center is centralized and can only do so much.

Odoo’s asset management, supply chain, and advanced manufacturing should be improved. We need to customize the budgeting every time. Many companies need budgeting modules, and Odoo doesn't provide a powerful budgeting module. So we ended up creating the asset management, the budgeting, and the other adjustment for supply chains and advanced manufacturing.

A new budgeting feature is necessary because it can span across different industries. On the other hand, the most valuable thing Odoo can do is pay more attention to its partnership and everything that follows, considering the tough competition.

Unlike the other system we also use, we must compete with other Odoo vendors. There is one system principal we've been partnering with aside from Odoo that is very keen on maintaining good relationships with their implementation partners and locking clients into one particular partner. If the other partner has the solution, collaboration occurs rather than competition. I think Odoo should head towards that direction. 

I have been using Odoo for maybe one or two years, but my company has worked with it for five or more years.

Odoo is quite a stable solution.

I rate Odoo a seven or eight out of ten for stability.

The solution’s scalability is quite high, considering its cheap user license pricing and the ability to merge and consolidate other companies in one place.

The solution is mostly used by mid-sized companies wanting to expand to the enterprise level. Odoo, with its low cost, is the most suitable tool for them.

I rate Odoo a six out of ten for scalability.

Odoo's initial setup depends on the complexity of the client and the company. It can be very simple or very complicated.

On a scale from one to ten, where one means high price, and ten means low price, I rate Odoo's pricing a five or six out of ten.

Odoo's deployment type depends on the country and the cloud literacy in that area. In Southeast Asia, cloud literacy is low. Some firmly believe that on-premise is the best solution, and others use the cloud because they don't want to handle it.

Overall, I rate Odoo a seven out of ten.

I use it for my company and for my customers. So, I used the solution for a project in the USA and later for a retailer. The solution is used as an ERP tool.

The way the solution deals with POS, inventories, sales, and procurement are some of the features of the solution.

The solution lacks local API support. Also, it lacks some database integration platforms. In short, it lacks an API integration platform.

Also, we have a very strong Bitnami platform, and we need integration with Odoo. In the future, I would like Oddo to consider an omnichannel API integration with Bitnami's local platform.

I have experience with Odoo for three or four years. Also, I don't know the version. I am a customer of the solution.

The product is stable.

My customers are mostly SMEs.

The product is scalable. I rate the scalability an eight out of ten.

The technical support is good. I rate the technical support a seven out of ten.

Neutral

The deployment is complex because we need so many customizations to fit our business. Also, it affects the solution's cost. Since it requires a complicated effort, we deploy it.

For the implementation, three stages are followed in the first phase. For its implementation, we follow a book and apply the standard deployment procedures mentioned in it. Then, we work to set up the plans and goals before doing the customization. After that, we work out a plan to implement and deploy the solution. Four to five people are required to carry out the deployment procedure. So, we usually help your customers to implement it.

The solution's pricing should have been lower. So, Odoo should consider reducing it by another twenty percent. Currently, we pay around 5000-6,000 USD per month, though I am not sure. We have to pay additionally for maintenance and support.

Overall, I rate the solution an eight out of ten.

They could thoroughly study the market dynamics of different regions and connecting areas. Although businesses recognize the value of ERPs and are willing to invest, the challenge lies in bridging the understanding gap between technology and business analytics. Odoo could address this particular area.

We have been using Odoo for six years.

It is a stable platform.

The product is scalable but needs more depth, particularly for complex implementations in utility companies. It requires developing a lot of other modules and integration packages. Implementing Odoo in a trading company for financials is straightforward, even with vanilla implementation. Odoo's strength lies in its manufacturing and costing module, providing an edge over competitors like SAP and Oracle by enabling on-the-fly costing. Yet, a notable downside is the absence of batch processing, impacting manufacturing processes in standardized environments.

We used Oracle before.

We deploy the product on the cloud as it saves infrastructure costs.

They offer three packages – free, standard, and custom. The standard version is priced at around $15 per user per month but requires a minimum of five or ten users. The custom version costs $50 per user per month for the cloud.

With around 80 modules, Odoo is cost-effective compared to more expensive alternatives such as SAP and Oracle. Also, most customers prefer Odoo as it is open-source, and it is possible to develop codes using it.

I rate Odoo an eight out of ten.