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reviewer1329747 - PeerSpot reviewer
Security at a tech services company with 201-500 employees
Consultant
Integrates with everything in some way and makes it very easy to onboard and offboard accounts
Pros and Cons
  • "Its integration components are most valuable. It integrates with everything in some way. There are some products, such as O365 or AD, with which it completely and 100% integrates. So, you can seamlessly create accounts across the board with some of these products. For some of the products with which it doesn't completely integrate, you can do some kind of interfacing."
  • "The only aspect in which it can be improved is that the interface could be cleaner. I found this even when I was trying to do my certification exam because the certification is hands-on. You find yourself fumbling around a little bit to find simple things. This happens even when you start to get familiar with the product."

What is our primary use case?

I did about six months' worth of work on it. It was more towards getting our lab set up, getting the certification done, etc.

How has it helped my organization?

It makes it very easy to onboard and offboard accounts. When someone quits, one of the hardest things for an admin to do nowadays is figuring out the 37 accounts that this person had and getting rid of all of them. With Okta, it is not that difficult. You can eliminate a lot of that admin time in one shot, which is important on the security aspect of things. If you miss one or two accounts, they can backdoor you.

What is most valuable?

Its integration components are most valuable. It integrates with everything in some way. There are some products, such as O365 or AD, with which it completely and 100% integrates. So, you can seamlessly create accounts across the board with some of these products. For some of the products with which it doesn't completely integrate, you can do some kind of interfacing. 

What needs improvement?

The only aspect in which it can be improved is that the interface could be cleaner. I found this even when I was trying to do my certification exam because the certification is hands-on. You find yourself fumbling around a little bit to find simple things. This happens even when you start to get familiar with the product.

Buyer's Guide
Okta Workforce Identity
January 2025
Learn what your peers think about Okta Workforce Identity. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,071 professionals have used our research since 2012.

What do I think about the stability of the solution?

Stability-wise, it is pretty rock solid. Its stability also depends on your access to the internet. We didn't see one instance where we felt that we were going to lose access. It is completely or 100% cloud-based.

What do I think about the scalability of the solution?

We've seen Okta scaled to thousands and thousands of endpoints. You would have a couple hundred thousand before you go, "I wonder if that would work". Even then, you can run different instances based on geography, and they would tie in together. So, its scalability should be one of the least important concerns for a company.

What other advice do I have?

My advice would be to look at the entire spectrum of your web apps as well as your on-prem integrations as you start to plan. If you don't plan it out initially, it gets really hard to fix some of these things at the backend. You should get a good, firm list of all the applications that you would like to integrate with and see which ones integrate seamlessly. From everything that we've read up on, they do a lot in terms of API support. So, for what they don't provide readily or out of the box, they could probably customize an API.

I would rate it a strong eight out of 10. It was the best product that we saw in its space. I didn't do a lot of comparisons on it.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Roberto Croce - PeerSpot reviewer
Senior Architect for IAM Solutions at vantea
Real User
Automation solution that offers good performance, fast integration and is very responsive
Pros and Cons
  • "The provisioning functionality has been the most valuable. This solution has good performance, fast integration and is very responsive."
  • "This user integration with the Okta integration network could be simplified."

What is most valuable?

The provisioning functionality has been the most valuable. This solution has good performance, fast integration and is very responsive. 

What needs improvement?

This user integration with the Okta integration network could be simplified.

For how long have I used the solution?

I have used this solution for one year. 

What do I think about the stability of the solution?

This is a stable solution. 

How are customer service and support?

The customer service and support is fast and effective. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Okta Workforce Identity
January 2025
Learn what your peers think about Okta Workforce Identity. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,071 professionals have used our research since 2012.
CEO at a tech services company with 11-50 employees
Real User
Very good one-factor authentication, good integration capabilities, and very good stability
Pros and Cons
  • "The most valuable aspects of the solution are the integration with external websites one-factor authentication."
  • "The solution lacks an on-premises deployment model so it can't offer a hybrid solution. It would be ideal if clients had options that weren't just cloud-based."

What is our primary use case?

We primarily use the solution to access cloud solutions and VDI

What is most valuable?

The most valuable aspects of the solution are the integration with external websites one-factor authentication.

What needs improvement?

The solution lacks an on-premises deployment model so it can't offer a hybrid solution. It would be ideal if clients had options that weren't just cloud-based.

For how long have I used the solution?

I've been familiar with the solution for two years.

What do I think about the stability of the solution?

The stability of the solution is fine.

How are customer service and technical support?

I've never contacted technical support. I've only ever used web pages to assist me with questions, and that has been enough.

Which solution did I use previously and why did I switch?

We previously used Workspace One Access Solutions from VMware. In fact, we're using it as well as Okta, so we never really switched.

How was the initial setup?

The initial setup is almost completely straightforward. The identity action is complex, so it makes it just a bit difficult.

What about the implementation team?

Customers should use an integrator to help assist in the initial setup.

What other advice do I have?

This solution is very good. Okta is, in my opinion, one of the leaders at the moment on the Polish market. However, there is some limited usability because of the requirements.

We use the cloud deployment model.

I'd rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Informat2f02 - PeerSpot reviewer
Information Security Design Engineer at a manufacturing company with 10,001+ employees
Real User
Provides better security posture by using SAML and MFA
Pros and Cons
  • "Valuable features include UD, SSO functionality, MFA and Adaptive MFA functionality, ability to link multiple Directory databases with UD."
  • "UD attribute mapping, Okta group rules, and dynamic usage could use improvement. It also needs more in-depth functionality and features to integrate with RADIUS solutions."

What is our primary use case?

  • SSO integration with an on-premise Active Directory environment
  • Universal Directory synchronization and leverage UD to integrate with other cloud federated applications
  • O365 SSO integration

How has it helped my organization?

O365 integration, moving away from straight LDAP integrations for applications that reside in the cloud to true SAML functionality. Provides better security posture by using SAML and MFA.

What is most valuable?

  • UD
  • SSO functionality
  • MFA and Adaptive MFA functionality
  • Ability to link multiple Directory databases with UD

What needs improvement?

UD attribute mapping, Okta group rules, and dynamic usage could use improvement. More in-depth functionality and features to integrate with RADIUS solutions.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1378911 - PeerSpot reviewer
Security Solutions Engineer at a tech services company with 1-10 employees
Reseller
Top 20
Plenty of capabilities, reliable, and beneficial single sign-on
Pros and Cons
  • "The most valuable feature in Okta Workforce Identity is the single sign-on, universal directory, and lifecycle management."
  • "Okta Workforce Identity could improve the support system, they are too slow."

What is our primary use case?

We are using Okta Workforce Identity for our clients to be able to plug into the applications without entering the credentials. We are using a single sign-on for our services.

What is most valuable?

The most valuable feature in Okta Workforce Identity is the single sign-on,  universal directory, and lifecycle management.

For how long have I used the solution?

I have been using Okta Workforce Identity for approximately three years.

What do I think about the stability of the solution?

Okta Workforce Identity is stable.

What do I think about the scalability of the solution?

The scalability of Okta Workforce Identity is good when accessing all our applications.

We have approximately 500 users using this solution in my organization. The IT department is mostly using the solution.

How are customer service and support?

Okta Workforce Identity could improve the support system, they are too slow.

Which solution did I use previously and why did I switch?

We have not used other solutions.

How was the initial setup?

The initial setup of Okta Workforce Identity was straightforward. The deployment took us approximately one and a half months. This included many different applications and services.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is good.

What other advice do I have?

I would advise others to explore Okta Workforce Identity well before using it. It has a lot of capabilities.

I rate Okta Workforce Identity a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1854987 - PeerSpot reviewer
Security Engineer at a tech services company with 11-50 employees
Consultant
User friendly implementation, highly secure, and reliable
Pros and Cons
  • "The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
  • "Okta Workforce Identity can improve by having more features in governance."

What is most valuable?

The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security.

What needs improvement?

Okta Workforce Identity can improve by having more features in governance.

For how long have I used the solution?

I have been using Okta Workforce Identity for approximately one and a half years.

What do I think about the stability of the solution?

Okta Workforce Identity is stable.

How was the initial setup?

Okta Workforce Identity was easy to install, it is user-friendly when it comes to implementation.

What's my experience with pricing, setup cost, and licensing?

The price of Okta Workforce Identity is reasonable.

What other advice do I have?

I rate Okta Workforce Identity a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Information Security Manager at a tech services company with 51-200 employees
Reseller
An easy setup with easy management capabilities and a full set of features
Pros and Cons
  • "The initial setup is easy."
  • "The pricing could be improved."

What is our primary use case?

The primarily use of the solution has been for education and to support our Federation identification as well. We also use it for a Google IDM, in that you use it to segregate our Google DCB environment and provide for our engineers.

What is most valuable?

Overall, the solution works perfectly.

We especially appreciate that it's very easy to manage. For me, as a manager, it brings a lot of value for us and makes our clients very happy.

The initial setup is easy.

The solution really does have all of the features we need.

What needs improvement?

The pricing could be improved. Right now, it's a bit expensive. They should work to make it more affordable.

In general, the solution isn't really missing any features. It's rather complete. I can't recall anything that would need to be added into future updates.

For how long have I used the solution?

I've been dealing with the solution for about a year and a half or something like that. It hasn't been too long.

What do I think about the stability of the solution?

The stability has been perfect. There are no bugs or glitches. It doesn't crash or freeze. It's performance is reliable. We're quite satisfied.

What do I think about the scalability of the solution?

Being a cloud product, and like other cloud products, the solution can scale quite well. If a company needs to expand it, it can do so with ease. It's very accommodating.

Currently, we have more than 130 users on the solution.

How are customer service and technical support?

I can't speak to the quality of technical support. I've never used them. I couldn't say if they are knowledgeable or responsive. I have no personal experience in the matter.

How was the initial setup?

The initial implementation is not overly complex. It's easy. It's rather straightforward. A company shouldn't have any issues with the setup process.

The deployment is pretty quick. We had everything set up within a week or so. It's not a long, drawn-out process by any means.

What's my experience with pricing, setup cost, and licensing?

The pricing is a bit costly. It could be lower.

What other advice do I have?

We're resellers. We have a business relationship with the organization.

I'm not sure which version of the solution I'm currently using right now.

This, overall, is a very good solution. It can solve a lot of problems related to compliance regulations. We looked at this kind of solution as we don't have a PCI. It works well for us.

I'd rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer1425639 - PeerSpot reviewer
Information Technology Consultant at a tech services company with 1-10 employees
Consultant
Provides the security that we were looking at and a number of options for multifactor authentication
Pros and Cons
  • "The MFA part is the best. MFA provided most of the security that we were looking at with respect to the second level of authentication. Okta Workforce Identity provides a number of options with respect to multifactor authentication, such as the app, phone call, and text. These options provide different ways of logging in for users, and they were a lot more than what we needed. This is certainly a very good feature of Okta Workforce Identity."
  • "They also have single sign-on (SSO). When we bought Okta Workforce Identity a year and a half ago, I was also looking at SSO, but not much documentation was available for SSO. The documentation for SSO should be a little more robust for somebody who is implementing it for the first time."

What is our primary use case?

We mostly use it for MFA for logging into our Windows RDS environment and a web-based application called Tableau. We are using the latest version.

What is most valuable?

The MFA part is the best. MFA provided most of the security that we were looking at with respect to the second level of authentication. Okta Workforce Identity provides a number of options with respect to multifactor authentication, such as the app, phone call, and text. These options provide different ways of logging in for users, and they were a lot more than what we needed. This is certainly a very good feature of Okta Workforce Identity. 

What needs improvement?

They also have single sign-on (SSO). When we bought Okta Workforce Identity a year and a half ago, I was also looking at SSO, but not much documentation was available for SSO. The documentation for SSO should be a little more robust for somebody who is implementing it for the first time. 

For how long have I used the solution?

I have been using Okta Workforce Identity for almost one and a half years.

What do I think about the stability of the solution?

It is stable. I never faced any issues with its stability.

What do I think about the scalability of the solution?

I have not scaled it much. The company for which we implemented this solution is into data mining or data analytics. They had multiple users. Most of the users were data scientists. I was the only one looking at it in terms of management.

How are customer service and technical support?

There were a couple of occasions where I needed some support while setting it up for our RDS environment. Their technical support was educated enough with respect to the product. They were able to help us out and resolve the issue pretty quickly. I would say they are good on the support part.

How was the initial setup?

Setting up the MFA for Windows RDS was very straightforward. Using it with Tableau was not very straightforward. It was a bit complex, but the documentation was handy enough to set it up.

What's my experience with pricing, setup cost, and licensing?

I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services. 

What other advice do I have?

It has been sufficient for our needs. I haven't seen any issues, so I would say it is a good product. If there was anything, the users would have complained, but I haven't received any complaints with respect to Okta Workforce Identity from the users. 

I would rate Okta Workforce Identity a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Okta Workforce Identity Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Okta Workforce Identity Report and get advice and tips from experienced pros sharing their opinions.