Okta Workforce Identity Reviews, Competitors and Pricing

Bernard Samontanes

Staff Infrastructure & Security Engineer at Mozn Systems

Feb 17, 2025

Download

Provides robust identity and access management with seamless integration across hybrid setups

Pros and Cons

"The most useful features of Okta for my organization are identity and access management, single sign-on, and the flexibility for hybrid setups."
"My total rating for Okta is ten out of ten."

"Okta should have at least a local peering partner for countries that align with or comply with GDPR, so there are no compliance or audit questions."
"Okta should have at least a local peering partner for countries that align with or comply with GDPR, so there are no compliance or audit questions."

What is our primary use case?

We use Okta for identity and access management for our internal services, cloud services or applications (SaaS). We have a hybrid setup since we have a global workforce, so we unify our IAM services.

What is most valuable?

The most useful features of Okta for my organization are identity and access management, single sign-on, and the flexibility for hybrid setups.

Okta enables multi-factor authentication, which enhances security, especially for SaaS applications. The integration capabilities of Okta are very flexible, with multiple protocols that can be integrated, especially for single sign-on. Any API can also be added, making it mature in terms of integrating with other identity providers, particularly Active Directory or Azure Entra ID.

What needs improvement?

Okta should have at least a local presense for countries that align with or comply with GDPR or data sovereignty, so there are no compliance or audit questions. There are integration issues with Office 365; such as groups not updating correctly in Okta. Okta should work on resolving them.

For how long have I used the solution?

I have been in the organization for one year, and it has been more than three years now that Okta has been used.

Buyer's Guide

Okta Workforce Identity

February 2025

Free Report: Okta Workforce Identity Reviews and More

Learn what your peers think about Okta Workforce Identity. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.

DOWNLOAD NOW

838,713 professionals have used our research since 2012.

What do I think about the stability of the solution?

As long as you have Internet connection, there are no issues with the stability.

What do I think about the scalability of the solution?

Okta is scalable and reliable, with no downtime or service disruption encountered over the years.

How are customer service and support?

My team contacts Okta support for increased integration requirements. They are very supportive; they just open a ticket, and they support us very professionally.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup process is pretty straight-forward, having experience with different single sign-on (SSO) and identity access management, I can manage the setup process with ease. Okta provides clear guidelines and documentations as well.

What's my experience with pricing, setup cost, and licensing?

Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.

What other advice do I have?

I recommend evaluating your environment first. If you have a global workforce or you need flexibility and higher visibility on your identity and access management (IAM) and SSO, Okta is a good solution. My total rating for Okta is ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Last updated: Feb 17, 2025