Okta Workforce Identity Reviews

We use it as an SSO hub for applications to be added/removed from users' profiles and troubleshooting, as well as an active directory. 

I work at a service desk providing IT support to PayU international and Naspers.

It made things a lot easier, especially with passwords. You have one password that you have to remember, not a thousand for each application that you use for work.

We can have all our applications in one central base where you can log into it and access it without having to enter your password for each application. This is because it saves your credentials and updates them accordingly.

On the admin side, we can create our own passwords instead of generating one, which is usually difficult to explain to a user. Otherwise, the application is pretty awesome.

Okta is not just an identity provider (IdP) since, with the help of SAML, it can also be a service provider (SP), which then allows it to integrate with a different identity provider. In other words, it provides SSO. In my organization, we use Okta as a centralized solution for our multiple platforms. With just one login users are able to access any associated platforms without having to log in multiple times.

All our logins work seamlessly without having to log in multiple times. With multiple applications, you tend to forget your credentials for some of the applications. Some applications have different password policies. With Okta, all of these is centralized. You only need one password, one setup, one policy and one login.

Other than Okta being an easy and awesome integration tool, one of the best features it has is the provisioning and deprovisioning, which makes management way easier. You don't need to be too technical to understand how it works.

They also have a good knowledge base that helps end-user to self-serve.

Maybe the interface could use some work but, for the most part, the tool is pretty cool.

I rate Okta 10 out of 10 for being an awesome IdP. The API alone is amazing, not to mention the features and integration they have. Compare to other IdPs, Okta uses a dashboard that displays all the associated/linked services, which is really helpful when you have multiple services. It's really an easy tool and their support is great.

We find the solution to be reliable for our customers and it is nice that it is cloud-based and can be accessed from anywhere. It allows for smooth administration. The dashboard is so simple and the solution can be integrated with other vendors, even Cisco. This is why we have chosen to be resellers of the product. 

I do not see much room for improvement. I have not encountered any issues with the solution, though it may be worth checking this with the technical team involved in its implementation. 

This said, it is scalable for midsize companies and infrastructure but, owing to the regulations we have in place in Egypt, not every enterprise-sized company. This means the solution did not comply with everything in the financial sector, such as with our central bank. As such, one who is working in the financial sector must resort to another solution or, at the least, another one in addition to Okta Workforce Identity. 

The solution should have greater on-premises availability, not just cloud and more package customization in its processing. 

I have been using Okta Workforce Identity for six or seven months.

The solution is stable.

The solution is scalable for midsize companies and infrastructure. 

While I can't speak on behalf of my colleagues, I have not made use of technical support. 

The pricing is reasonable.

While I don't have specific advice for those looking to implement the solution, I feel a visit is warranted for one who needs a cloud solution for SSO and identity management. 

I rate the solution as a seven to eight out of ten. 

I mainly use Workforce Identity to give users access to applications.

Workforce Identity's best features include its user-friendliness and easy setup.

In some setup cases, there are issues with attributes not going in properly. We've also had some problems with the firewall causing the data center to slow down.

I've been using Workforce Identity for about a year and five months.

Workforce Identity is stable.

Workforce Identity is scalable.

I previously worked with One Identity Manager and IBM Identity Manager.

The initial setup is easy.

Workforce Identity is well-priced.

I'd advise anybody thinking of implementing Workforce Identity to be careful with their setup roadmap. I would give Workforce Identity a rating of seven out of ten.

We are using Okta as a service where users can access our services that are maintained in the cloud or on other websites.

We like the access the solution provides to our users. 

The initial setup is pretty straightforward. 

The solution so far has been very stable. 

The scalability has been good.

Technical support is helpful.

Okta can consider to become also a password vaulting manager. We also didn't find an option to setup access to web services that require second factor authentication. Also it's hard to figure out which license is responsible for which features and how are they correlated.

We've been using the solution since February.

The solution is stable. We did not really have any problems. At least, our internal customers, our employees, did not claim that anything happened with Okta. We haven't heard of bugs or glitches. It doesn't crash or freeze. It seems to be reliable. 

It's my understanding that the solution can scale. 

At our company, we have about 500 users on the product.

From time to time we add some other applications that are also in Okta, or we try to add new applications by ourselves, based on templates that are in Okta. We are using Okta on a daily basis, let's say. Maybe not for maintenance, however, our users use it.

We had some contact with technical support at the beginning and it was rather good. We are satisfied with the level of support we can get.

The implementation was rather straightforward. It wasn't too complex or difficult. We had some issues, however, they were solved.

Deployment took about a month or so. 

We had two people handle the deployment. 

We had a session with the reseller, however, we did run a trial a few months earlier. Then, in February, or in December last year, after this trial, we were able to implement it by ourselves.

We pay for the solution on a yearly basis. We recognize it as quite expensive.

We were using a standard license during the trial. We felt that we would get more features. However, there were some misunderstandings with our reseller and the reseller did not know this product very well. Therefore, it was hard at the beginning to get to know which features were covered under which license.

We're just a customer and an end-user.

I'd rate the solution at a nine out of ten.

The primary use case is for identity and access management. The single sign-on and access control can be done as a part of Okta. You have APIs to work within Okta and user provisioning.

It's easy to use and straightforward. 

It's my personal opinion, but it was a classic UI and now the UI is different. I was used to the old UI and when I moved from the old to new, I found it a bit difficult.

I have more than a few years experience of working on Okta.

It is stable.

The technical support for Okta is really supportive.

It's on a cloud platform, so all you have to do are the configurations.

As Okta is basically comm center identity and access management, I rate it nine out of ten.

Our customers use it for multi-factor authentication, lifecycle, and workflow.

The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful.

The lifecycle management part can be improved. It should also have identity governance and the ability to choose a specific factor authentication at the application level.

Its licensing and pricing can also be improved.

I have been using this solution for one year.

It is stable.

We scaled it for some customers. There were no problems.

We are only using professional services at the moment.

It was easy.

It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model.

I would recommend this solution to others. I would advise others to be aware of the complexity of the license. They should make sure that they have all the features that they want.

I would rate Okta Workforce Identity an eight out of ten.

We used this solution for provisioning more than one and a half LAC users and integrating more than 300 applications. SSO and MFA has been implemented on almost all applications. MFA options used: RSA token, Okta Verify, etc.

Integrating more than 300 applications is quite tough. With the help of Okta and its outstanding user friendly UI, things went fairly easily.

• The ease of JIT provisioning.
• Wide range of MFA options. I prefer "Okta Verify" out of them all.
• Last, but not least, the ease of writing rules.

RESTful Web Service calls and their response seem a bit slow.