Okta Workforce Identity Reviews

I find the provisioning features and the integration with other applications useful.

The solution’s policies are difficult to understand due to the policy methods. They use authentication. The solution’s workflow is also difficult and not very active. They need to have proper documentation on it. In the next release, I would like to see the workflows being more digestible.

I have been using the solution for six months.

The solution is stable.

The solution is scalable. We are a medium-sized company and we use it full scale. There are around 200 users for the solution. It also requires two admins.

The solution’s customer support is fast, reliable, and helpful.

We didn’t do the deployment because it was difficult. We had to rely on an in-house team.

Our in-house team deployed the solution.

The solution’s pricing needs to be reasonable. You are dealing with a lot of components and the pricing is component-based.

I would rate the solution an eight out of ten. I am pretty much satisfied with the solution since it works properly. Anyone looking to implement the solution needs to read the documentation carefully. They also need to have a bit of experience before that.

The platform’s most valuable feature is the universal directory, where we can create different identities and build policies. It is flexible and easy to install.

They could provide collaboration with Microsoft for conditional access and other features. They could work on reducing bugs as well.

We have been using Okta Workforce Identity for five years.

We receive technical support through third-party suppliers. They provide good support services.

The platform can be deployed on the cloud.

The product generates a return on investment in terms of documentation quality and support services provided by Okta.

The product is expensive compared to other vendors.

We are evaluating a few products for our customers.

The impact on user provisioning and de-provisioning processes with Okta Workforce Identity varied depending on the application. Customized applications help in automatic identification. However, it only facilitates provisioning and not de-provisioning. The security posture has significantly eased various aspects of IAM. The integration capabilities of Okta have provided benefits, especially compared to Azure.

I rate it a seven out of ten.

We use this product to control access to applications.

The most valuable features are identity management and OpenID.

At this time, Okta is doing really well and covering every aspect. Everybody in the company knows Okta and how to work with it.

The support for YubiKey is really good because you don't actually have to type in your username and password. Everything is taken care of, automatically.

There are some issues with the interface that can be improved.

I have been working with Okta Workforce Identity for more than three years.

The stability is good.

This is a scalable solution and we have more than 10,000 users.

They provide a lot of support but there are still places where we get stuck.

Prior to Okta, we were working with Active Directory.

We are using Azure for authentication and I really like Okta compared to that. Okta is more extensive than the product from Microsoft Azure.

The initial setup is really easy.

We have three people for maintenance.

The price of this product could be lower. It's just like Box, where when it first came on the market the price was lower. Once people started using it, the price increased.

I am looking forward to seeing what Azure Active Directory has to offer. Microsoft is giving Okta competition in terms of pricing and other features.

In summary, this is a good product but it is not perfect. There are some areas that need improvement.

I would rate this solution a nine out of ten.

We use Okta primarily for user-provisioning and as an SSO portal for access to our applications.

Our organization has a fairly high turnover rate so having an automated process for provisioning and de-provisioning of accounts saves a lot of time from an administration perspective.

The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process. We put the process in to save time and increase accuracy in the user-provisioning process. Most everything is driven from our HR system thereby limiting manual input and duplication of work when provisioning accounts. Accounts are disabled as soon as the account is terminated in the HR system.

We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment.

In terms of rating Okta, it is always hard for me to say, as I have not used any other product to perform the functions we use Okta for, so I really don’t have a comparison. There are some things that Okta does very well – SSO being one of those so for that part I would rate it as a nine or 10 out of 10. For the provisioning part, we did have several issues that we have to work through, so for that aspect, I would rate it somewhere around a six to eight out of 10.

It is the authenticator for secure logins. We use it to log into companies' applications with a double security level. 

It is to prove that I am an employee authorized to use certain applications.

Our repository of data and our work are all based on Microsoft Teams now since we are a global organization with people spread literally across the globe. Employees have access to these documents all over the world, so the company needs to have a high level of security and privacy to access these documents. Okta is an important tool for controlling this access.

I find it very useful and very easy to use.

They have good push authentications. This is when I get into my company's internet and they ask me for a code that is provided by Okta. I don't need to write the code, I just need to click the "push" button and my mobile phone is asking, "Someone is trying to connect to your account, do you authorize them?" I just click yes, and automatically it recognizes that that login is authenticated. 

In terms of the user interface, it's fine. It's very good. I don't see any improvement needed in the user interface.

It's stable.

The solution can scale. 

My concern is that I live in an emerging country. In my country, there's a lot of stealing of mobile phones, and mobile phones are the authentication device through the Okta application. If someone should steal my mobile phone, which is very common in my country, he or she might have access to my company account. That's my concern. I don't know if there's another way of doing the authentification. Maybe if you can have a dedicated device for using Okta, it might be better, or if there were other options for authentication.

I would like to have a version of this software for personal use, for my personal accounts. 

I've been using the solution for two and a half years now.

The solution can scale. 

I'd rate its ability to expand eight out of ten.

Everyone is using the solution in our company right now. That's roughly 3,000 people. 

I've never directly dealt with technical support.

I'm not sure if any other solution was used previously. When I joined the company in 2020, I start using Okta, and I don't know if they had any previous applications.

The initial setup is intermediate. A security solution is not supposed to be easy to apply. It's supposed to be somewhat bureaucratic. That said, the setup itself leans towards being straightforward. We didn't have any issues with the setup.

I'd rate the ease of implementation at a seven or eight out of ten. 

I'm not sure about maintenance requirements, however, our company has a limited IT team of about three or four people, and therefore it's likely not too maintenance-heavy.

It has been a very stable product. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

I'd rate the stability eight out of ten. 

I don't have any visibility on the pricing. It was negotiated by my company. I'm not sure how much they pay.

I'm a customer and end-user.

This solution is a direct competitor to Google Authenticator or Microsoft Authenticator. I use Okta. My company adopted Okta as a security platform.

It updates automatically, and therefore, we always use the latest version of the solution. 

Generally speaking, it is a good tool, and I would recommend it to others. 

I'd rate it eight out of ten overall. My main concern is security should a device get stolen.

Okta essentially helps us to onboard employees. We do have difficulty onboarding specific employees, as we're a growing company. Okta helps us provision the software as a service applications that we have in our company for the new hires. We do about 5% software as a service application. Once they join the company, it's a simpler process and a quick onboarding process for them.

The solution helps speed up and simplify the onboarding process for new hires.

The onboarding is the solution's most valuable aspect. It helps us save time in terms of creating a password for each of the SaaS applications versus Okta, where you have this one single pane of glass to see who has what application or who needs which application. It also alerts us to if we should provide that application to this person from that department.

They've improved their user interface, which is much better than previous versions.

The solution is very stable.

The product requires very little maintenance. 

The pricing is fair.

The scalability is quite good.

The solution needs to improve its own marketing. It's a great solution, however, most people don't know what it does. It should be first in line for onboarding employees. 

The solution should continue to work to improve its interface and make it more user-friendly.

The initial setup can be complex at first.

I've been using the solution for a year and a half or so. It hasn't been that long.

The solution is extremely stable. there are no bugs or glitches. it doesn't crash or freeze. It's reliable. 

The solution scales well. It does so very quickly.

We have ten to 16 people on the solution so far.

I've never been in touch with technical support. We are pretty well-versed enough to support ourselves. We do not require their services.

The initial setup, for new users, is a bit difficult. It does get easier with time and practice, however. It's complex in that when you jump into the dashboard and you look at the screen, it's either a mish-mash of information, or, it starts off with a single sign-on, and then you have to look at the other components. They force you to look for the other components within menus. Everything is hidden. It's not clearly defined when you open the dashboard. That's one of the hurdles that we've had when setting everything up. It's just not intuitive and not clear where all the elements are in the menus.

As a SaaS solution, the product does not require very much maintenance at all. Any maintenance is more around governance and administration.

We are an integrator. We help our clients implement the solution.

The solution is designed to be a software as a service, or SaaS. The pricing comes at a moderate cost. It's not the most expensive option on the market.

Their prices are publicly listed on the website. Any additional fees would definitely come into play if you need professional services from Okta themselves.

We're integrators.

The solution is chopped up into modules. You'll sign on to the multifactor authentication and life cycle management components.

We're pretty satisfied with the product. It may be daunting at first, however, once you get the hang of it, it gets easier.

I'd rate the solution at a ten out of ten. It's checked all the boxes for our organization.

The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security.

Okta Workforce Identity can improve by having more features in governance.

I have been using Okta Workforce Identity for approximately one and a half years.

Okta Workforce Identity is stable.

Okta Workforce Identity was easy to install, it is user-friendly when it comes to implementation.

The price of Okta Workforce Identity is reasonable.

I rate Okta Workforce Identity a ten out of ten.

The provisioning functionality has been the most valuable. This solution has good performance, fast integration and is very responsive. 

This user integration with the Okta integration network could be simplified.

I have used this solution for one year. 

This is a stable solution. 

The customer service and support is fast and effective.