Oracle Exadata Cloud at Customer Reviews

Name: Oracle Exadata Cloud at Customer
Brand: Oracle
Rating: 4.0 (6 reviews)

4.0 out of 5

6 reviews
100% willing to recommend

What is Oracle Exadata Cloud at Customer?

Oracle Cloud@Customer brings Oracle’s complete portfolio of public cloud infrastructure, fully managed cloud services, and Oracle Fusion SaaS applications into your data center. It enables you to run applications faster and lower your costs using the same high-performance capabilities, autonomous operations, and low-cost subscription pricing in Oracle Cloud Infrastructure (OCI). You get all this while maintaining complete control of your data so you can address data residency, security, and connectivity concerns.

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Oracle Exadata Cloud at Customer is the #9 ranked solution in top Database as a Service vendors. PeerSpot users give Oracle Exadata Cloud at Customer an average rating of 8.0 out of 10. Based on the analysis of the 6 most recent Oracle Exadata Cloud at Customer reviews, the overall sentiment is positive, with a sentiment score of 6.6. (Among the lowest in the category). Oracle Exadata Cloud at Customer is most commonly compared to Amazon RDS: Oracle Exadata Cloud at Customer vs Amazon RDS. Oracle Exadata Cloud at Customer is popular among the large enterprise segment, accounting for 77% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 37% of all views.

Buyer's Guide

Oracle Exadata Cloud at Customer

November 2024

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Featured reviews

RODRIGOPETERSON

Senior Architect at Capgemini

Customers have less operational burden and more responsibility regarding the management of hardware. Increasing the scale of Oracle Exadata Cloud provides more capacity, higher performance, and expanded storage, CPU, and memory resources. If you need to scale Oracle's capacity up or down, the appliance can be adjusted on-premise. When you purchase Oracle Exadata Cloud, you must acquire either a half or full rack. If you need to increase capacity, you can scale up by adding more hardware. This hardware commitment lasts four to five years, meaning you must maintain this infrastructure and continue payments for that period. While you can scale up to meet increased demands, scaling down is more challenging. I recommend the solution when the customer desires to transition to a cloud-native solution but needs to retain their data in OpenEdge due to compatibility issues or the requirement to interact with on-premise systems to minimize latency. This solution offers minimal latency and modernizes Oracle capabilities through a gateway. Overall, I rate the solution a ten out of ten.

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Andre-Rocha

Senior Database Specialist at Deverg

It wasn't clear whether installing third-party software on Oracle Exadata was possible. Even Oracle's software wasn't permitted to be installed easily, which created confusion. Applications such as coding gate or other on-premises data software couldn't be directly installed on Exadata, adding to the lack of clarity. Additionally, upgrading the operating system was prohibited, and this restriction remains unclear. These tasks, typically routine on common machines, present a distinct challenge when transitioning from on-premises to Exadata. The process differs significantly, requiring a learning curve for upgrades and product installations. Documentation addressing the disparities between on-premises and cloud upgrades is essential. Support individuals were learning along with me and provided incorrect information initially.

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Wilfredo Silva Huaman

Senior Project Manager at Santander Bank, N.A.

Overall, I would rate the solution a seven out of ten. However, there are a few things to note. It's not just about being alert with Exadata, but also understanding the OCI console. For instance, companies need to create user group policies to protect against unauthorized access. If you are referencing a compromised system, there's no issue there, because the operating system is Linux. There's no problem when it comes to the basic operations of the database, such as creating, querying, and updating tables. However, we've adopted a new configuration where we're using Docker containers to deploy our applications. This is a new setup for us.

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Oracle Exadata Cloud at Customer mindshare

As of November 2024, the mindshare of Oracle Exadata Cloud at Customer in the Database as a Service (DBaaS) category stands at 4.0%, up from 1.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Database as a Service (DBaaS)

Key learnings from peers

Last updated Oct 17, 2024

Valuable Features

Oracle Exadata Cloud at Customer offers performance features based on Exadata infrastructure, trusted and fault-tolerant. It provides ease with Virtualization and hardware managed by Oracle, ensuring zero downtime. Licensing includes database options like partitioning and RAC at no extra cost. Stability and scalability are noted, with intelligent backend capabilities enhancing SQL performance. Migration methods and knowledge support are praised. Exporting and importing are seamless, although setting up Data Guard presents challenges.

"Performance has significantly improved."
"The operation model is the most valuable feature."
"Exporting and importing is easy because of its cleanliness, making the process easier. However, setting up the Data Guard was more difficult. Despite this, the client experienced lower downtime."

Room for Improvement

Oracle Exadata Cloud at Customer needs improvements in VM boot message visibility and faster release synchronization with Exadata on-premises. Knowledge sharing should be increased as current information is limited. The auction process is problematic for database monitoring stability. ZDM's integration and documentation require clarity. More flexible scalability options are needed since scaling down is not straightforward. Enhanced tools for understanding metadata during data migration, such as a load simulation dashboard, are recommended.

"Scalability is not straightforward."
"The solution is expensive."
"For the data migration, we used ZDM. It was not integrated with the databases, and the documentation lacks clarity."

ROI

Users of Oracle Exadata Cloud at Customer report significant return on investment through enhanced performance, reduced operational costs, and improved scalability. They mention faster processing speeds and lower latency significantly boosted efficiency. Users also highlight the ease of integration and the reduction in maintenance efforts, contributing to cost savings. Enhanced data management capabilities and the ability to handle large workloads effectively were key factors in achieving substantial ROI.

Pricing

Oracle Exadata Cloud at Customer offers licensing advantages, allowing users to utilize most database options without additional fees. Customers must manage proper licensing and decide on suitable configurations. With capacity-on-demand, CPU resources can be adjusted as needed, including temporary CPU bursting. While the cost is high, the technology's value justifies it, and a universal agreement often makes pricing reasonable compared to competitors. Users rate the pricing between eight and nine out of ten.

"The price is too much."
"The machine and the cloud model itself already have licensing advantages."

Popular Use Cases

Primary use case involves migrating mission-critical Oracle Databases, including Core Banking and DWH, to Exadata Cloud at Customer. Users perform cross-platform migrations, integrating from IBM to Oracle, Power to Intel, and AIX to Linux, using methods like XTTS. They prioritize performance testing and ensuring high availability and resilience. Large bank databases are migrated, and smaller ones are exported. Users benefit from on-premises infrastructure and improved control over support compared to standard Oracle services.

Service and Support

Customer service and support for Oracle Exadata Cloud at Customer receive mixed feedback. Users find global and local support satisfactory but note challenges with complex processes and response times. Installation issues with third-party software lead to confusion, while upgrading restrictions present obstacles. Support interactions depend heavily on the knowledge of engineers, with some requiring escalations. Some perceive Oracle's support as subpar, rating it negatively due to inefficiency and misinformation.

Deployment

Oracle handles the initial setup of Exadata Cloud at Customer. After setup, provisioning databases is straightforward via GUIs or supported migration methods. Initial installations may face challenges like network configuration issues, requiring changes such as using proxies for OCI console access. Subsequent installations generally proceed faster. Setting up involves defining configuration files, deploying to the appliance, and takes two to three weeks. On-premise versions are complex, needing data center assessments and certified partner involvement.

Scalability

Oracle Exadata Cloud at Customer offers robust scalability with a scale-out architecture and easy upgrades for storage and standby databases. While effective for enterprises, its commitment to specific hardware limits flexibility, lacking a pay-as-you-go model for dynamic scaling. Unlike other clouds, it doesn't support seamless downscaling, posing challenges. Users find it scalable yet constrained by long-term commitments, with scalability ratings ranging from moderate to high, highlighting its enterprise suitability but also limitations compared to external clouds.

Stability

Oracle Exadata Cloud at Customer is stable and fault-tolerant, managed by Oracle experts. The infrastructure includes powerful Oracle RAC and Grid Infra, ensuring continuity and recoverability. Customers manage Guest VMs, while Oracle oversees hardware to hypervisor. Best practices enhance stability, though some encounter issues during installation and scaling. Patches may affect stability, but many rate it highly for its robust performance, citing minor challenges with space-related issues and expansions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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