I use Sangfor NGAF since it is a good firewall product with good threat protection. The product is very useful for IPSec VPNs and SD-WAN VPNs.
Network Administrator at Chase Up
Detects and reacts to threats in real-time
Pros and Cons
- "It is a stable solution."
- "The setup phase is quite complex."
What is our primary use case?
What is most valuable?
The most valuable features of the solution stem from the security center or SOC-related feature, which is very good since it detects threats in real time and quickly. The tool also reacts on a timely basis.
What needs improvement?
The setup phase is quite complex. The setup process could be easier.
For how long have I used the solution?
I have been using Sangfor NGAF for six months.
Buyer's Guide
Sangfor NGAF
November 2024
Learn what your peers think about Sangfor NGAF. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a very scalable solution. I can't say that the tool is as scalable as Fortinet FortiGate's latest version.
There are around 3,000 users of the tool in my company.
How are customer service and support?
The solution's technical support was very good, cooperative, and responsive.
I am satisfied with the support team.
How was the initial setup?
The product's initial setup phase was not as straightforward as Fortinet FortiGate. As a first-time user, if you get to see the setup phase for the first time, you can do it easily the second time. The setup phase is not very hard. The tool is very easy to use.
During the deployment, the first step is to upgrade and activate the license of the product and configure interfaces, zones, objects, and policies, along with NAC and DMZ policies. The tool also helps with static routing to ensure connectivity between the head office and stores. The aforementioned steps were taken to make the product operational.
What's my experience with pricing, setup cost, and licensing?
Sangfor NGAF is a cheaply priced product, especially if I consider the previous product that was used in my company.
Firewall products function with licenses. Without licenses, the tool's main features, like intrusion prevention, web access firewall, DNS, or IDS, will not be activated if you don't buy the license.
What other advice do I have?
Speaking about how Sangfor NGAF improved our company's network performance, I would say that I had installed the product at our head office, where we use it for internal policies and DMZ zones. It is a very useful firewall. Previously, we used Fortinet products, but now, Sangfor NGAF is fully operational in our network, and we use it to block ISPs and the internet and manage rules or traffic, like DMZ to LAN. Other VPNs like IPSec VPNs work in Sangfor, and it serves as a very good feature in the tool. I even loved the SD-WAN VPN feature of the tool.
The application control feature helps manage our company's network traffic in a very good manner. I have been using the tool for the last six months, and I am quite satisfied with the product's performance.
Speaking about the intrusion prevention system of the tool, I have some logs that can state the source of the attacks and which have been blocked in a timely manner by the product. The tool's threat management capabilities and ability to deal with DDoS attacks are good and very useful.
The deployment affected our company's team's workload since the team was available at the premises of the organization during the deployment phase.
I recommend the product to those who want to buy it to protect and manage their networks with the product. It is quite a useful product.
I can't speak much about the benefits of the tool since everyone uses the product for their own needs. In terms of benefits, Sangfor NGAF's price is better than Fortinet FortiGate.
I rate the tool an eight and a half out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Mar 27, 2024
Flag as inappropriateNetwork Administrator at AI Processings
Good network security capabilities but lacks in logging capabilites
Pros and Cons
- "The stability of Sangfor NGAF is good."
- "An area of improvement for Sangfor NGAF could be in the field of reporting and logging."
What is our primary use case?
We are using Sangfor NGAF for the prevention of attacks in our network through the use of IPS, IDS, and web filtering features.
How has it helped my organization?
There are currently over 1000 active nodes of the solution in use, and we do not have any plans to increase usage at this time.
What is most valuable?
Our primary need is to prevent our users from misusing the Internet, which we achieve through implementing traffic shifting and bandwidth restrictions, among other features offered by Sangfor NGAF
What needs improvement?
An area of improvement for Sangfor NGAF could be in the field of reporting and logging.
For how long have I used the solution?
I have been using the Sangfor NGAF solution for three years now.
What do I think about the stability of the solution?
The stability of Sangfor NGAF is good, and I would rate it a seven out of ten. In fact, compared to its competitors, Sangfor is much better so far.
How are customer service and support?
We get good support from customer service.
How was the initial setup?
The initial setup is easy and it is user-friendly.
What's my experience with pricing, setup cost, and licensing?
We have an annual subscription, which is not expensive. In fact, compared to Fortinet, Sangfor is much more cost-effective.
Which other solutions did I evaluate?
Although we have used different solutions such as Proofpoint, Gadget Control, and FortiNet, we find Sangfor NGAF to be much better due to its security inclusion prevention feature, which is why we introduced this product.
What other advice do I have?
Overall, I would rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Sangfor NGAF
November 2024
Learn what your peers think about Sangfor NGAF. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
Teamlead IT Core at SoloInsight Inc.
Next generation firewall that is scalable and one of the best on the market
Pros and Cons
- "Sangfor is a good solution that provides a WAF and firewall solution. Most other vendors, like Sophos and Fortinet and Cisco, only provide one solution. That's a valuable feature of Sangfor."
- "Sangfor could improve their interface capacity on the 5100 series model and upgrade their hardware from one gig to 10 gig. This would improve the overall throughput."
What is our primary use case?
Sangfor is an on-prem firewall I use for my local infrastructure. It is used as an aggregated interface. Behind Sangfor, I have built a data center that is deployed on high availability using a model that is 5100 CV with 10 gig ports.
What is most valuable?
Sangfor is a good solution that provides a WAF and firewall solution. Most other vendors, like Sophos and Fortinet and Cisco, only provide one solution. That's a valuable feature of Sangfor.
What needs improvement?
Sangfor could improve their interface capacity on the 5100 series model and upgrade their hardware from one gig to 10 gig. This would improve the overall throughput.
For how long have I used the solution?
I have used this solution for the last six months.
What do I think about the scalability of the solution?
This is a scalable solution. We have approximately 1,000 users.
How are customer service and support?
The technical support team are available 24/7 and if we need any assistance for Sangfor, FortiGate or Sophos, we can call their support number and they provide assistance from their L2 or L3 engineers.
How would you rate customer service and support?
Positive
How was the initial setup?
It's very easy to set up because Sangfor provided us with export and HCI capabilities. Deployment took almost one week.
The process starts with low level design for internal teams to make a design on network requirements. This contains all current and future requirements.
What's my experience with pricing, setup cost, and licensing?
For four to five physical appliances for a licensed firewall, it costs approximately $4,000.
What other advice do I have?
We have six people managing IT operations. We have not had any issues in the first six months of using this solution.
If you want to deploy a firewall in your infrastructure, Fortinet, Sangfor and Sophos are the best solutions to protect traffic.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Senior Manager IT at Ghandha Automobile Limited
Though support needs improvement, it offers good reliability
Pros and Cons
- "So far, the performance and reliability of the product have supported our company's critical network traffic."
- "The support offered by the product has certain shortcomings where improvements are required. The knowledge levels and response time of the support team need improvement."
What is most valuable?
Sangfor NGAF offers the same features as any other firewall product in the market. In terms of the valuable feature, I would say that the low cost the product offers was one of the major deciding factors when choosing the product in our company.
What needs improvement?
There are some difficulties with the deployment of the LDAP part in Sangfor NDAF, making it an area of concern where improvements are required.
The support offered by the product has certain shortcomings where improvements are required. The knowledge levels and response time of the support team need improvement.
For how long have I used the solution?
I have been using Sangfor NGAF for three months. I am the head of the IT team in my company. My team members use Sangfor NGAF.
What do I think about the stability of the solution?
Considering that my company has been using the product for only a few months, I rate the product's stability a five out of ten.
What do I think about the scalability of the solution?
The scalability offered by the product is neither bad nor good.
Around 150 users of the product, and it is double in number if you consider the handheld devices in my company.
How are customer service and support?
The services from the solution's technical support have not been as satisfying as my company expected. I rate the technical support a three out of ten.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
I have experience with Fortinet. My company chose Sangfor NGAF after Fortinet ran out of its capability to offer support, considering how the tool has become too old.
How was the initial setup?
I rate the product's deployment phase a five on a scale of one to ten, where one means it is a difficult process and ten means it is an easy process. The deployment phase can be difficult to manage in certain places, while in some other areas, it can be easy.
The solution is deployed on an on-premises model.
What's my experience with pricing, setup cost, and licensing?
I rate the product price as one on a scale of one to ten, where one is low price and ten is high price.
What other advice do I have?
As there are some problems with the product partner, my company has not been able to fit in the web-filtering functionality of the product to meet our needs.
So far, the performance and reliability of the product have supported our company's critical network traffic.
I don't recommend the product to others who plan to use it, considering that the tool has problems in areas like support and deployment.
I rate the product a four out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Deputy Manager at Askari Life
A scalable and customizable product that provides good features and a friendly support team
Pros and Cons
- "SSL VPN is the best feature."
- "The product must provide more IPS features."
What is our primary use case?
We use SSL VPN and other networking features. Our organization is not very big.
What is most valuable?
SSL VPN is the best feature.
What needs improvement?
The product must provide more IPS features. It should also provide more VPN and security features.
For how long have I used the solution?
I have been using the solution for almost four years.
What do I think about the stability of the solution?
The tool is very stable. We have not faced any issues in the past four years. We never had to reboot or restart it. It never got stuck. We did not see a single fault in four years. I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
The tool is very scalable and customizable. It fulfills all our requirements. I rate the scalability a ten out of ten. More than 200 people in our organization use the solution. We plan to increase the usage as our company and its requirements grow.
How are customer service and support?
The technical support is very good. Sangfor’s local partners are very friendly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, we used software-based firewalls.
How was the initial setup?
We faced some problems initially due to some technical issues and configurations. The product has been working fine for four years. We’re happy with it. The initial setup is moderately difficult. I rate the ease of setup a five out of ten.
The configuration and customization took seven to ten days. We have a Sangfor engineer working remotely and a Sangfor partner on-premise who coordinates with the engineer for configuration and testing purposes.
What's my experience with pricing, setup cost, and licensing?
The product is very cost-effective compared to other brands or vendors. I rate the pricing a five out of ten.
What other advice do I have?
I recommend the solution to friends. We are very happy with it. Overall, I rate the tool a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
A scalable and comprehensive solution that specializes in ransomware detection
Pros and Cons
- "Sangfor NGAF specializes in ransomware detection and helps to protect our network from ransomware threats and malware."
- "The firewall system needs gradual improvements because there are more threats and challenges every day."
What is our primary use case?
Sangfor NGAF specializes in ransomware detection and helps to protect our network from ransomware threats and malware. This is the primary reason we purchased this solution, and we are currently negotiating to upgrade our appliances to volume M5200 Series. Additionally, Sangfor NGAF provides a web application for financial software.
How has it helped my organization?
We use Sangfor NGAF primarily for security, which has helped save our files from being encrypted by ransomware. Our desktop PCs have essential data, like word files and excel documents.
We previously had a ransomware attack on our file server, and Sangfor NGAF protected us by alerting and disconnecting the server from the network.
What needs improvement?
The firewall system needs gradual improvements because there are more threats and challenges in the world every day. Sangfor NGAF has a comprehensive database for ransomware and viruses, but when we compare it to other solutions, the price could be more competitive.
Since we have a very comprehensive solution with Sangfor NGAF, it is hard to identify any additional features we want to add. It already provides good features for ransomware attacks and data recovery. In the past, we wanted encrypted data for a virus to be recoverable, and Sangfor offered the solution.
For how long have I used the solution?
We have been using Sangfor NGAF for four years. We use it for overall IT infrastructure protection and are currently using version 1 of Model M5100.
We currently deploy a hybrid infrastructure of cloud and on-premises. We use the solution for our accounting and financial software, websites, internet blocking, and other features. Some clients are on the cloud, and others are on-premises. We also have a Sangfor solution that filters the in and out traffic.
What do I think about the stability of the solution?
The solution is relatively stable. Interestingly, we discontinued the updates and software licenses about a year ago, and the appliance and solutions are still working. In addition, there is no limitation on the license, so services won't stop if it expires. You can also update the license at any time for a partial cost.
What do I think about the scalability of the solution?
This solution is scalable. We can add many features and lengths and expand according to our needs.
The IT specialists and engineers in my organization use this solution. Our whole organization is under the protection of Sangfor NGAF. The solution has footprints in India and Europe and many government agencies use Sangfor NGAF in Pakistan.
For deployment, we needed three people who were all IT specialists, and only one of them was from Sangfor. As a result, we deployed it with very few resources, and there were no recurring charges. Also, most people are very well-versed in technology and can multitask.
How are customer service and support?
The technical support team was very helpful, provided support, and guided us during our initial deployment. We were good to go in 15 to 20 minutes.
Which solution did I use previously and why did I switch?
We previously used Sophos and pfSense, an open-source firewall.
How was the initial setup?
The initial setup was very straightforward. The solution is out of the box, and the software and appliance can be quickly installed. It has a very nice AI feature, and we only needed to implement parameters and define some policies. The deployment took 15 to 20 minutes because we had to get familiar with the new system.
We defined WAN and LAN networks for our implementation strategy and then defined the servers. Next, we identified the modes and decided the desktop would be the best. There were other considerations but it has been four years, so it is hard to remember all of them.
What about the implementation team?
We completed our deployment in-house.
What was our ROI?
We have seen a return on investment. The systems are protected, and their operating systems are readily available. We are protected from ransomware attacks and the loss of data. This solution protects us, and it has benefits.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to ten, with one being the cheapest, I rate the price a six out of ten. There are no hidden or additional costs other than what we were provided. Therefore, we are happy with our initial decisions.
Which other solutions did I evaluate?
We evaluated other options and completed some financial comparisons but the IT specialists advised that Sangfor NGAF worked well.
What other advice do I have?
I rate this product an eight out of ten because we don't know what we may need from this solution in the future. We are satisfied and hope to upgrade to a new version soon. However, right now, our current version is working fine.
In terms of advice, we would recommend Sangfor NGAF. But, a company should first prepare an analysis, compare different products, and then decide what they want.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Group IT Director at United Medical
We don't lose data anymore because it protects us from viruses
Pros and Cons
- "It seems to be a durable, stable product."
- "They need to improve their research team and they need to study their data to analyze it and build the product."
What is our primary use case?
We mainly use this solution as a firewall. A few years ago we had some data loss due to a virus, so this solution protects us from viruses, controls the track rate and detects these kinds of malware. We are very satisfied with the solution.
How has it helped my organization?
I try to convert the benefit into a dollar value so that I can tell my clients or my management that I'm saving money. So, since we have zero issues, no malware activity, and no viruses, I have peace of mind. Before we started using this solution, we had a huge data loss and we lost millions of dollars.
If there is any activity on our servers, I get a report immediately. If anybody is trying to intrude, I am protected. So if somebody is trying to enter into our area, I get an alert. There are other standard safety measures too and it is linked to our backup, so everything is amazing. I think the value lies in not having a disaster in the healthcare industry. The cost of having a disaster here is multiplied by three if you compare it with any other industry.
Whenever there's an attack, your data is safe, and you can recover it after five hours and your patients' well-being isn't affected. I think this solution is a very good example of a proactive solution that can detect problems and immediately fix the problems or issues.
What is most valuable?
I think the most important feature is the solution's user-friendliness. It's very easy to manage and its database is amazing. It has all the features you need. When we installed the solution, we had a virus that hacked even our airline data, but thanks to the solution, we were protected. So their virus database is very strong, and they keep on updating. The normal features of any application firewall are that you can control it from anywhere and you can manage it very easy. Those things are very simple, and all NGAF providers have it. But I prefer Sangfor because it's really protecting us and it is easy to manage. It doesn't require a lot of skill sets to manage it. And their database is very strong.
What needs improvement?
We're still evaluating the program, so there is no guarantee that we will always get this kind of protection. They need to improve their research team and they need to study their data to analyze it and build the product. I think the developers should sit with their clients to understand how they can improve their product. Although it's running very smooth, they need to collect data from their clients to improve the product.
Cisco, for example, has forums where you can go and type in your question and get the answer. So the developers of Sangfor needs to get feedback from the users and adapt their product on the basis of that feedback.
For how long have I used the solution?
I've been using the solution for almost two years now on premises and private cloud.
What do I think about the stability of the solution?
It seems to be a durable, stable product. My impression about Chinese products was different before I started using this solution. I'm very impressed with their improvement and the hardware seems to be very stable.
What do I think about the scalability of the solution?
It's easily scalable. They've got different models of the software upgrade, so if you want to move your product and version, it can be scaled. We are expanding soon as we are building a new hospital in the region so we will soon need to scale up and increase the capacity and capability of the NGAF.
How are customer service and technical support?
Whenever you have a problem, you'll get an answer in 30 minutes' time, maximum. Unless it is at a very awkward time, like in the middle of the night. They have a WeChat group on the cloud, so you can communicate there an get an answer within 30 minutes. The support is really good.
Which solution did I use previously and why did I switch?
We used a normal firewall and antivirus solution - a combination of a hybrid system.
How was the initial setup?
The initial setup was very straightforward and simple. They created a WeChat group and they send the product to us, knowing the email came to us. There were about three to four sessions. The deployment was very straightforward and they shared a lot of reviews. We looked at that and everything was fine. It's a low-cost implementation. The deployment took about four to five days. You only need one staff member for deployment.
What was our ROI?
I think the ROI is very high and the turnaround is very fast.
What's my experience with pricing, setup cost, and licensing?
It costs about 8 to 10 thousand dollars per year for 500 users, standard licensing fees included.
What other advice do I have?
Sangfor NGAF is a good product. People should try it, especially those who are not using the software. These firewalls are great and everything is becoming properly defined, even the network, the computer, the firewalls, storage, and everything is just waiting to be properly defined. It's a unique combination and people should try it.
In the future, I would like to see it being controlled by an automatic, virtual orchestrator to control the firewall and all the data.
One a scale of one to ten, I rate this solution a nine.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Sales Engineer at Comstar - Information Systems Associates Ltd.
Provides dashboards that are easy and user-friendly for users to use
Pros and Cons
- "The tool's performance is good."
- "I feel Sangfor should follow the hierarchy and close deals via resellers instead of closing it all with their own team."
What is our primary use case?
We have a huge market in Pakistan consisting of Sangfor clients. Sangfor itself is based in Pakistan. The tool's OEM team is also in Pakistan, and they are managing the tool quite well.
What is most valuable?
The solution's most valuable features are that it is scalable, super secure, and has a few features that secure client networks.
What needs improvement?
Sangfor’s team directly deals with clients. I feel Sangfor should follow the hierarchy and close deals via resellers instead of closing it all with their own team.
For how long have I used the solution?
I have experience working with Sangfor NGAF.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a nine out of ten.
How are customer service and support?
The solution's technical support is super great. The tool's team is in Pakistan, and they have it all set up and available for users. The tool's after-sales support team is available.
How was the initial setup?
The product's initial setup phase is easy to handle. The tool has its own dashboards, which we can access to pitch clients and demonstrate the whole solution in a few steps, making it quite easy and user-friendly for users.
What's my experience with pricing, setup cost, and licensing?
In my opinion, the price of the tool is good in the Pakistani market. We can easily get discounts if needed. The tool's prices are not firm or strict.
What other advice do I have?
The solution improves network performance as it is a security product.
HCI solutions are used in the Pakistani market, and it is a virtualization solution. We are presenting two solutions for the Pakistani market. One is a security tool like a firewall, and the second is HCI, a storage solution for virtualization. My company sells Sangfor tools to more than 100 clients.
The tool's performance is good.
The tool's application control feature is a built-in option.
The tool's intrusion prevention system is a feature that can be described as a built-in functionality.
I recommend the tool to others because it is a good, economical, scalable, user-friendly, and super secure product.
The tool's updates are fine.
I rate the tool a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Aug 28, 2024
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