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Head Of Solutions at Mutex Systems
Real User
Great pricing, reliable stability, and easy to deploy
Pros and Cons
  • "We've found the technical support to be helpful."
  • "They need to increase the number of ports in the firewall."

What is our primary use case?

We primarily provide this solution to our clients. We are providing services at financial institutions. We provide features based on customer requirements.

What is most valuable?

The solution offers some decent features. The assessment feature, for example, is a highly rated feature in Sangfor. It has options that aren't available on other products. 

It's a very reliable solution.

The deployment process is very straightforward. 

The stability is excellent.

We've found the technical support to be helpful.

The pricing is very good.

All the next-generation firewalls are providing the features Sangfor is already providing. It offers a good vulnerability assessment. This feature is not available on other devices. This feature allows for access to the endpoints and gives visibility to the vulnerabilities in Sangfor.

What needs improvement?

It would be ideal if the solution offered SD-WAN capabilities. It's not as good as what is offered by Fortinet, for example.

They need to increase the number of ports in the firewall. Both Fortinet and Sophos, for example, provide many more than what Sangfor provides. 

For how long have I used the solution?

I've been working with the solution since about 2018. It's been a few years at this point.

Buyer's Guide
Sangfor NGAF
December 2024
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What do I think about the stability of the solution?

The solution is very stable. We haven't had any issues with any of our customers. There are no bugs or glitches. It doesn't crash or freeze. It's extremely reliable. 

What do I think about the scalability of the solution?

We have about 50 different customers who have used the solution.

How are customer service and support?

The technical support is very good. Many products don't offer technical support in Pakistan. However, Sangfor does, which gives them an advantage. Their technical experts are right here and not in some other time zone or speaking some other language. If any customer faces any issues, they can go directly to the customer site. If a partner cannot rectify the situation, the customer has the option of going right to Sangfor. I would say that our clients have been satisfied so far.

Which solution did I use previously and why did I switch?

I've previously worked with other solutions, such as Sophos and Fortinet. They are better for enterprise-sized organizations. Sangfor is better for smaller businesses. It's much more cost-effective.

How was the initial setup?

We did not have an issue with the initial setup. The solution has a Wizard that basically walks you through the process. It's easy. It's not overly complex or difficult to execute.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. It's an affordable option for smaller companies. 

What other advice do I have?

We are Sangfor Gold partners.

I'd recommend this solution for the SMB market, as it is cost-effective and reliable. If a company is enterprise-sized, something like Sophos may be more suitable. 

I'd rate the solution at a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Product Manger at a manufacturing company with 11-50 employees
Reseller
A most cost-effective solution
Pros and Cons
  • "While the features are not dissimilar to other brands, configuration is much more simple, which works out great for Indonesian people."
  • "The solution has too many bugs and these slow down the implementation."

What is our primary use case?

Our customers purchase Sangfor NGAF primarily out of budgetary considerations. Sangfor enables high power internet access. Indonesia has a big market, not only as concerns the firewall. 

What is most valuable?

While the features are not dissimilar to other brands, configuration is much more simple, which works out great for Indonesian people. 

What needs improvement?

The solution has too many bugs and these slow down the implementation. The software should be updated to account for this. 

What do I think about the stability of the solution?

We have not received complaints from our customers about the solution's stability.

What do I think about the scalability of the solution?

We have not received complaints from our customers about the solution's scalability. 

How are customer service and technical support?

So far, we have not had occasion to contact tech support. 

What about the implementation team?

As we are a distributor, we have our own maintenance team. 

What's my experience with pricing, setup cost, and licensing?

When it comes to the price of firewall solutions, Sangfor NGAF takes the cake. It is cheaper than Fortinet, Sophos, Check Point and Palo Alto. 

What other advice do I have?

I would no longer offer Sangfor, as I have ceased to be its distributor. I am now a distributor for Check Point. 

I rate Sangfor NGAF as an eight out of ten, owing to its bugs. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Buyer's Guide
Sangfor NGAF
December 2024
Learn what your peers think about Sangfor NGAF. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
Head - Enterprise Solutions Architect at NGXESS
Real User
Highly customizable and competitively priced
Pros and Cons
  • "The most valuable features are the WAN optimization, the internet access gateway (IAG), and the central console, which allows us to implement on their firewall."
  • "An area for improvement would be the number of ports defined on the box. In the next release, I would like them to develop their provisioning stage of enrolling end devices."

What is most valuable?

The most valuable features are the WAN optimization, the internet access gateway (IAG), and the central console, which allows us to implement on their firewall. 

What needs improvement?

An area for improvement would be the number of ports defined on the box. In the next release, I would like them to develop their provisioning stage of enrolling end devices.

For how long have I used the solution?

I have been working with this solution for three months.

What do I think about the stability of the solution?

The stability is good.

How are customer service and support?

The technical support is good - they are very supportive and friendly and are available even on the weekends.

Which solution did I use previously and why did I switch?

Previously, I have worked with Palo Alto, Fortinet, Sophos, and Endpoint Kaspersky. I would recommend Sangfor over these due to its ability to implement user restrictions.

How was the initial setup?

The initial setup was not complex.

What's my experience with pricing, setup cost, and licensing?

Sangfor's pricing is competitive.

What other advice do I have?

This product is very user-friendly, and its Layer 7 security is very much improved. It can be customized to a very deep level. I would give this solution a score of eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
reviewer1083897 - PeerSpot reviewer
Network and Security System at a healthcare company with 201-500 employees
Real User
Has good performance but it needs better integration
Pros and Cons
  • "In terms of the most valuable features, the IPS report is quick and updated. Performance is also valuable."

    What is our primary use case?

    The firewall is connected to the directory. It offers domain authentication if you want to connect to the internet. It helps our users' website connect to our internet service. 

    What is most valuable?

    In terms of the most valuable features, the IPS report is quick and updated. Performance is also valuable. 

    What needs improvement?

    In terms of improvement, it should have integrated consoles. Since we have various products and we need one console that we can use to manage all of the solutions. Sangfor should provide it. 

    It could also be cheaper. 

    How was the initial setup?

    The initial setup was straightforward. It's easy to use. The user interface isn't user-friendly though. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing should be lowered. 

    What other advice do I have?

    I would recommend this solution. 

    I'd rate it an eight out of ten. Not a ten because it's not so user-friendly and needs better integration. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
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    Updated: December 2024
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    Firewalls
    Buyer's Guide
    Download our free Sangfor NGAF Report and get advice and tips from experienced pros sharing their opinions.