Sangfor NGAF's standout feature is its powerful application control, enabling precise restrictions on mobile user access to approved applications. The system's adept intrusion detection further fortifies our network, preventing potential threats.
System Network Administrator at Connect Logistics
Affordable and offers powerful application control but could use refinement in its application control policies
Pros and Cons
- "Sangfor NGAF's standout feature is its powerful application control, enabling precise restrictions on mobile user access to approved applications."
- "Sangfor NGAF could improve by refining its application control policies, especially in addressing challenges with certain types of applications."
What is most valuable?
What needs improvement?
Sangfor NGAF could improve by refining its application control policies, especially in addressing challenges with certain types of applications.
For how long have I used the solution?
I have been using Sangfor NGAF for ten months.
What do I think about the stability of the solution?
So far, we have not had any issues with the stability of the solution.
Buyer's Guide
Sangfor NGAF
October 2024
Learn what your peers think about Sangfor NGAF. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
What do I think about the scalability of the solution?
We have approximately 250 users of Sangfor NGAF at our company, but around 400 users all around.
How are customer service and support?
The support team is excellent. Very helpful and competent.
Which solution did I use previously and why did I switch?
My company opted for Sangfor NGAF over other products because of its affordability, compact size, and easy management features. I like Sangfor more than Fortinet because it is cheaper, has a friendlier interface, and comes with great support. It just feels like a better fit for me.
How was the initial setup?
The initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
Sangfor NGAF is quite affordable.
Which other solutions did I evaluate?
What other advice do I have?
Although Sangfor NGAF is a great product, I would rate it as a six out of ten just because I'm new in this field and still exploring other options and solutions.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Group IT Director at United Medical
We don't lose data anymore because it protects us from viruses
Pros and Cons
- "It seems to be a durable, stable product."
- "They need to improve their research team and they need to study their data to analyze it and build the product."
What is our primary use case?
We mainly use this solution as a firewall. A few years ago we had some data loss due to a virus, so this solution protects us from viruses, controls the track rate and detects these kinds of malware. We are very satisfied with the solution.
How has it helped my organization?
I try to convert the benefit into a dollar value so that I can tell my clients or my management that I'm saving money. So, since we have zero issues, no malware activity, and no viruses, I have peace of mind. Before we started using this solution, we had a huge data loss and we lost millions of dollars.
If there is any activity on our servers, I get a report immediately. If anybody is trying to intrude, I am protected. So if somebody is trying to enter into our area, I get an alert. There are other standard safety measures too and it is linked to our backup, so everything is amazing. I think the value lies in not having a disaster in the healthcare industry. The cost of having a disaster here is multiplied by three if you compare it with any other industry.
Whenever there's an attack, your data is safe, and you can recover it after five hours and your patients' well-being isn't affected. I think this solution is a very good example of a proactive solution that can detect problems and immediately fix the problems or issues.
What is most valuable?
I think the most important feature is the solution's user-friendliness. It's very easy to manage and its database is amazing. It has all the features you need. When we installed the solution, we had a virus that hacked even our airline data, but thanks to the solution, we were protected. So their virus database is very strong, and they keep on updating. The normal features of any application firewall are that you can control it from anywhere and you can manage it very easy. Those things are very simple, and all NGAF providers have it. But I prefer Sangfor because it's really protecting us and it is easy to manage. It doesn't require a lot of skill sets to manage it. And their database is very strong.
What needs improvement?
We're still evaluating the program, so there is no guarantee that we will always get this kind of protection. They need to improve their research team and they need to study their data to analyze it and build the product. I think the developers should sit with their clients to understand how they can improve their product. Although it's running very smooth, they need to collect data from their clients to improve the product.
Cisco, for example, has forums where you can go and type in your question and get the answer. So the developers of Sangfor needs to get feedback from the users and adapt their product on the basis of that feedback.
For how long have I used the solution?
I've been using the solution for almost two years now on premises and private cloud.
What do I think about the stability of the solution?
It seems to be a durable, stable product. My impression about Chinese products was different before I started using this solution. I'm very impressed with their improvement and the hardware seems to be very stable.
What do I think about the scalability of the solution?
It's easily scalable. They've got different models of the software upgrade, so if you want to move your product and version, it can be scaled. We are expanding soon as we are building a new hospital in the region so we will soon need to scale up and increase the capacity and capability of the NGAF.
How are customer service and technical support?
Whenever you have a problem, you'll get an answer in 30 minutes' time, maximum. Unless it is at a very awkward time, like in the middle of the night. They have a WeChat group on the cloud, so you can communicate there an get an answer within 30 minutes. The support is really good.
Which solution did I use previously and why did I switch?
We used a normal firewall and antivirus solution - a combination of a hybrid system.
How was the initial setup?
The initial setup was very straightforward and simple. They created a WeChat group and they send the product to us, knowing the email came to us. There were about three to four sessions. The deployment was very straightforward and they shared a lot of reviews. We looked at that and everything was fine. It's a low-cost implementation. The deployment took about four to five days. You only need one staff member for deployment.
What was our ROI?
I think the ROI is very high and the turnaround is very fast.
What's my experience with pricing, setup cost, and licensing?
It costs about 8 to 10 thousand dollars per year for 500 users, standard licensing fees included.
What other advice do I have?
Sangfor NGAF is a good product. People should try it, especially those who are not using the software. These firewalls are great and everything is becoming properly defined, even the network, the computer, the firewalls, storage, and everything is just waiting to be properly defined. It's a unique combination and people should try it.
In the future, I would like to see it being controlled by an automatic, virtual orchestrator to control the firewall and all the data.
One a scale of one to ten, I rate this solution a nine.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Sangfor NGAF
October 2024
Learn what your peers think about Sangfor NGAF. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
IT Sales Engineer at Comstar - Information Systems Associates Ltd.
Provides dashboards that are easy and user-friendly for users to use
Pros and Cons
- "The tool's performance is good."
- "I feel Sangfor should follow the hierarchy and close deals via resellers instead of closing it all with their own team."
What is our primary use case?
We have a huge market in Pakistan consisting of Sangfor clients. Sangfor itself is based in Pakistan. The tool's OEM team is also in Pakistan, and they are managing the tool quite well.
What is most valuable?
The solution's most valuable features are that it is scalable, super secure, and has a few features that secure client networks.
What needs improvement?
Sangfor’s team directly deals with clients. I feel Sangfor should follow the hierarchy and close deals via resellers instead of closing it all with their own team.
For how long have I used the solution?
I have experience working with Sangfor NGAF.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a nine out of ten.
How are customer service and support?
The solution's technical support is super great. The tool's team is in Pakistan, and they have it all set up and available for users. The tool's after-sales support team is available.
How was the initial setup?
The product's initial setup phase is easy to handle. The tool has its own dashboards, which we can access to pitch clients and demonstrate the whole solution in a few steps, making it quite easy and user-friendly for users.
What's my experience with pricing, setup cost, and licensing?
In my opinion, the price of the tool is good in the Pakistani market. We can easily get discounts if needed. The tool's prices are not firm or strict.
What other advice do I have?
The solution improves network performance as it is a security product.
HCI solutions are used in the Pakistani market, and it is a virtualization solution. We are presenting two solutions for the Pakistani market. One is a security tool like a firewall, and the second is HCI, a storage solution for virtualization. My company sells Sangfor tools to more than 100 clients.
The tool's performance is good.
The tool's application control feature is a built-in option.
The tool's intrusion prevention system is a feature that can be described as a built-in functionality.
I recommend the tool to others because it is a good, economical, scalable, user-friendly, and super secure product.
The tool's updates are fine.
I rate the tool a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Aug 28, 2024
Flag as inappropriateDirector Technology & Service Delivery at Innolytix Pakistan Pvt Ltd
A reliable and secure solution bolstered by excellent support
Pros and Cons
- "Technical support is very good."
- "Sangfor has recently increased their prices."
How has it helped my organization?
Wherever we have pitched these solutions, the customer is very satisfied with their capability and the security, which Sangfor takes care of.
What needs improvement?
Sangfor has recently increased their prices, which is not a good thing. Six months back, the price was very competitive for other principals, but they have increased it now, which is disappointing.
For how long have I used the solution?
It's almost been five years since I started working with this solution.
What do I think about the stability of the solution?
NGAF is a very stable product. We never experience any complaint from customers that it is down due to the power supply or other hardware components. Normally, we don't get many complaints about Sangfor appliances or products.
What do I think about the scalability of the solution?
Our clients are a mix of small, medium, and enterprise clients. In Pakistan, if a customer has 500 plus users or an endpoint, we consider it medium. However, we consider more than 1,000 users as a large enterprise.
How are customer service and support?
Technical support is very good. It's instant. As a gold partner, we normally bring up the case with Sangfor whenever we receive a call. In parallel, our engineer goes to the customer to see the problem and takes the backend support from Sangfor. If a replacement is required, which is very rare, we normally get it within the time frame in the SLA.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is not difficult. When it comes to the customer policies, we have to customize them, but that's not a big thing. It is almost the same with other firewalls.
The time taken to deploy the solution depends on whether the customer installs the base or what they want to secure.
What's my experience with pricing, setup cost, and licensing?
Sangfor has recently increased their prices, which is not a good thing. Six months back, the price was very competitive when it came to other principals, but they have increased the price now which is a bit disappointing.
What other advice do I have?
Sangfor is a security company, and whenever we pitch their complete solution to security, the customer normally takes it case by case. First, they normally get the firewalls, then the rest of the solution's offerings to get 360-degree security for their organization.
Sangfor is always coming up with something new to add value to their products. In their Internet access gateway, they are introducing a new feature called data leak prevention and stuff like that. When it comes to security, people are very touchy, especially customers. They want good security parameters when it comes to security. If any principal comes up with new technologies and offerings within the same bundle, customers see that it adds value.
My clients wanted to have an appliance or a virtual firewall on-premises. The rest of the collaboration comes with Neural-X, which needs the Internet so that customers can get information about new threats and malicious viruses so that it can get updated on the fly.
Regarding the sizing, we keep providing the growth factor for the customer. For example, if the customer has 1,000 users, we oversize it, considering a growth factor of 10% to 15% per year. If the customer grows, they won't have to rip and replace their appliances. They have the provision to have peace of mind for three to five years.
The Pakistani market is tricky, where people are very conscious of prices. You need to add value by having good pricing and technical capabilities. Rating Sangfor NGAF technically and financially, I rate it a nine out of ten. Rating it financially, it was a ten out of ten six months back. But not now.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Network Administrator at Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology
Integrates well, reliable, and different pricing models available
Pros and Cons
- "The most valuable feature of Sangfor NGAF is its integration."
- "Sangfor NGAF could improve the policies and default criteria. They could be much better."
What is our primary use case?
What is most valuable?
The most valuable feature of Sangfor NGAF is its integration.
What needs improvement?
Sangfor NGAF could improve the policies and default criteria. They could be much better.
For how long have I used the solution?
I have been using Sangfor NGAF for approximately three years.
What do I think about the stability of the solution?
Sangfor NGAF is stable.
What do I think about the scalability of the solution?
The scalability of Sangfor NGAF is good.
We are using the Sangfor NGAF as our firewall, we have approximately 6,000 to 8,000 end users who are passing through. We have approximately 10 to 15 people using the Sangfor SSL VPN feature remotely from home.
How are customer service and support?
The support from Sangfor NGAF here in Pakistan is great. Whenever I have an issue the support helps me out efficiently.
I rate the support from Sangfor NGAF a five out of five.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Sangfor NGAF is straightforward. Sophos and Fortinet have more difficult initial setups.
I rate the initial setup of Sangfor NGAF a five out of five.
What's my experience with pricing, setup cost, and licensing?
The license of Sangfor NGAF can be purchased at different interval lengths, such as annually or three years. They offer a range of packages to choose from, such as combo or hybrid packages. We are using the complete solution package which includes IM, NGF and SSL VPN, and WAF.
We have purchased the support for three years.
What other advice do I have?
My advice to others is they should try the solution. I have experienced other solutions, such as Fortinet and I feel much better using this solution overall.
I rate Sangfor NGAF a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Presales Specialist at a tech services company with 1,001-5,000 employees
Cost-effective and has an initial setup phase
Pros and Cons
- "I think the tool has the feature to detect and kill ransomware in three seconds."
- "The tool's support is an area of concern where improvements are required."
What is our primary use case?
My company's customers use the solution as a firewall. Some prefer Sangfor NGAF as a replacement for their current existing firewall. The reason why I am proposing Sangfor NGAF is mainly because of its price point. The tool is very cost-effective compared to other brands.
What is most valuable?
The tool's most effective part stems from the product's ease of use, which is very important because the client has to manage it at the end of the day.
I think the tool has the feature to detect and kill ransomware in three seconds. The tool claims that it can kill the ransomware on the spot in three seconds and restore all the encrypted files.
What needs improvement?
The tool's support is an area of concern where improvements are required. The support should be available locally, I would say. As of now, I think the tool is moving towards offering local support. I have heard from my previous customer that the support is actually from another region, making it quite hard for them to get in touch with the technical team.
For how long have I used the solution?
I have been using Sangfor NGAF for a year. My company is a reseller of the product. I don't remember the version of the solution.
What do I think about the stability of the solution?
It is a stable solution because of the ease of use and inside the firewall itself, the tool offers WAF. Customers who hear that WAF is integrated into the firewall get interested in the solution. WAF is actually another solution. Instead of purchasing a WAF product, you get it inside Sangfor NGAF. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.
In our company, we deal with a wide range of things. The scalability depends on what range the customer chooses. I can't pinpoint or explain the tool's scalability aspect in detail. Different types of firewall models are available.
Under five customers of my company use the tool, and they are all enterprise businesses.
How are customer service and support?
I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
If one is difficult and ten is easy to set up, I rate the product's initial setup phase an eight out of ten. I never deployed the tool. I am sharing my engineering experience.
I am not quite sure about the deployment situation.
The solution is deployed on the cloud.
What's my experience with pricing, setup cost, and licensing?
If one is very cheap and ten is very expensive, I rate the tool's price as three out of ten. I am not quite sure about the tool's pricing point.
What other advice do I have?
Sangfor NGAF has not shared how it has impacted our customer security operations with my company's sales team. If they do share such information, it is usually with the sales team while I am on the presales team. I am only a consultant, so the product doesn't share such details directly with me.
The tool helped our customers with threat mitigation strategies because it has AI functionalities that are helpful.
Suppose an enterprise customer wants a firewall as the first thing inside the company because of its cost-effectiveness. In that case, I think Sangfor NGAF can be a good option as it comes with the features and abilities of the firewall. I think it is quite a great option for enterprise users.
I rate the tool an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: consultant
Last updated: Sep 27, 2024
Flag as inappropriateProject Manager at Novu
Provides VPN tunneling and security at competitive pricing
Pros and Cons
- "Sangfor's tech features and technologies are more powerful than those of the other solution providers in terms of security. They also have big solutions in terms of cybersecurity."
- "It has an issue with the Sangfor Cloud Platform rather than the firewall. When we run a virtual machine, the window tabs display Chinese characters."
What is our primary use case?
We're using it more for VPN tunneling and security. We're integrating it with the SoundCloud platform to use it in our data center.
How has it helped my organization?
We're happily using the IP vSEC VPN. We will use some credentials to connect it to two different sites.
What is most valuable?
Sangfor's tech features and technologies are more powerful than those of the other solution providers in terms of security. They also have big solutions in terms of cybersecurity.
What needs improvement?
It has an issue with the Sangfor Cloud Platform rather than the firewall. When we run a virtual machine, the window tabs display Chinese characters. This could be a hindrance when presenting it to clients, especially since many of our clients prefer US-based products. We’re pitching Sangfor as part of our solutions, but the presence of Chinese characters might be a concern.
For how long have I used the solution?
I have been using Sangfor NGAF as a partner for two to three years.
What do I think about the stability of the solution?
We've encountered various glitches or bugs with the firewall, particularly when trying to configure redundancy. We're facing challenges with setting up two ISPs on a single, stacked firewall.
What do I think about the scalability of the solution?
We haven't encountered any issues scaling with Sangfor. It follows a more traditional approach to scaling, though we don’t yet fully understand all the scaling capabilities of Sangfor products. However, it does have the basic features needed for scaling.
How are customer service and support?
We have some contacts here locally. We do contact them for support.
How was the initial setup?
Sang four independently is easy to configure. It's very straightforward. However, we're having challenges with the interoperability matrix and other integration for other firewall brands.
The standard configuration, with basic policies, can take a couple of hours to set up.
One guy in our company can do the configuration.
What was our ROI?
We achieved a lot of ROI since the competitive pricing is much better than the other brands.
What's my experience with pricing, setup cost, and licensing?
Price is very competitive with other brands.
What other advice do I have?
We encounter different glitches or bugs in the firewall. More likely, we're having a problem with two ISPs being cited in our firewall to have redundancy. We don't know the primary or best practice of configuring two ISPs in a single firewall.
Overall, I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Sep 2, 2024
Flag as inappropriateSolution Architect at Megaplus
Effective security for small and medium businesses with challenges related to scalability and integration
Pros and Cons
- "The built-in features function as intended, providing exceptional value."
- "Our experience with its customer support was quite challenging."
What is our primary use case?
Sangfor NGAF offers built-in Web Application Firewall capabilities, making it a valuable choice for securing WAF servers. We have implemented this feature in numerous deployments, particularly in the fields of financial management and enterprise environments.
What is most valuable?
We have established an SD-WAN infrastructure with Sangfor NGAF, which has proven to be highly beneficial. The built-in features function as intended, providing exceptional value.
What needs improvement?
It is a relatively new product in the market, so we are dealing with challenges related to security and malware detection. It will need time to assess its strengths and weaknesses thoroughly. We discovered that the SD-WAN capability is available within this product. It also includes built-in Value-Added Security Technology, which can be cost-effective, but improvements are needed, particularly in enhancing malware detection. Another area for improvement is integrating with other third-party providers' solutions for a more seamless security ecosystem.
For how long have I used the solution?
We have been working with it for two and a half years.
What do I think about the stability of the solution?
In terms of stability, there have been occasional issues, such as glitches and disruptions, leading to periods of downtime. Improvement in this area is necessary. I would rate it five out of ten.
What do I think about the scalability of the solution?
Scalability is a key aspect, and we haven't thoroughly tested its compatibility with various other products yet. I would rate it five out of ten.
How are customer service and support?
Our experience with its customer support was quite challenging. There's room for improvement in this aspect.
How was the initial setup?
The initial setup is remarkably straightforward and user-friendly.
What's my experience with pricing, setup cost, and licensing?
The price falls in the mid-range, neither exceptionally low nor high. I would rate it seven out of ten.
What other advice do I have?
Deploying Sangfor NGAF proves highly advantageous for small and medium-sized businesses. Overall, I would rate it seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Download our free Sangfor NGAF Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2024
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