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Muhammad Amanat - PeerSpot reviewer
System Network Administrator at Connect Logistics
Real User
Top 10
Affordable and offers powerful application control but could use refinement in its application control policies
Pros and Cons
  • "Sangfor NGAF's standout feature is its powerful application control, enabling precise restrictions on mobile user access to approved applications."
  • "Sangfor NGAF could improve by refining its application control policies, especially in addressing challenges with certain types of applications."

What is most valuable?

Sangfor NGAF's standout feature is its powerful application control, enabling precise restrictions on mobile user access to approved applications. The system's adept intrusion detection further fortifies our network, preventing potential threats.

What needs improvement?

Sangfor NGAF could improve by refining its application control policies, especially in addressing challenges with certain types of applications.

For how long have I used the solution?

I have been using Sangfor NGAF for ten months.

What do I think about the stability of the solution?

So far, we have not had any issues with the stability of the solution.

Buyer's Guide
Sangfor NGAF
November 2024
Learn what your peers think about Sangfor NGAF. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the scalability of the solution?

We have approximately 250 users of Sangfor NGAF at our company, but around 400 users all around.

How are customer service and support?

The support team is excellent. Very helpful and competent.

Which solution did I use previously and why did I switch?

My company opted for Sangfor NGAF over other products because of its affordability, compact size, and easy management features. I like Sangfor more than Fortinet because it is cheaper, has a friendlier interface, and comes with great support. It just feels like a better fit for me.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

Sangfor NGAF is quite affordable.

Which other solutions did I evaluate?


What other advice do I have?

Although Sangfor NGAF is a great product, I would rate it as a six out of ten just because I'm new in this field and still exploring other options and solutions.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner at InternetWorld Solutions Sdn Bhd
Reseller
Integrates well, high performance, and responsive support
Pros and Cons
  • "Sangfor NGAF works accordingly with our customers. The solution has good performance, easy to use, and integrates well with the endpoints."

    What is our primary use case?

    Sangfor NGAF can be used as a firewall for protecting servers, data, users, and access to the internet.

    What is most valuable?

    Sangfor NGAF works accordingly with our customers. The solution has good performance, easy to use, and integrates well with the endpoints.

    For how long have I used the solution?

    I have been using Sangfor NGAF for approximately one year.

    What do I think about the stability of the solution?

    We have sold a few units to our customers and we have not had an issue with the stability.

    What do I think about the scalability of the solution?

    We have customers in small to medium-sized companies.

    We have less than 110 customers that are using this solution.

    How are customer service and support?

    Their technical support is good, they are responsive. They have been able to resolve all of the issues that we faced.

    How was the initial setup?

    The installation is easy, and the time it takes depends on the customer's environment. Doing the policies could take additional time.

    What about the implementation team?

    We have approximately four people that support the solution. We have experience in deploying and maintaining the solution. Though the company could offer better training to us.

    What's my experience with pricing, setup cost, and licensing?

    Sangfor NGAF price is reasonable and there is an annual license. However, the maintenance cost can be a bit high.

    Fortinet solutions sell at a very cheap price upfront, but after that maintenance fees, which they keep increasing it can become expensive. I hope Sangfor does not follow that model.

    Which other solutions did I evaluate?

    I have evaluated other solutions, such as Fortinet.

    What other advice do I have?

    I would recommend this solution to others.

    I have clients that are switching from Fortinet to Sangfor NGAF because the price of Fortinet's service is increasing. Sangfor NGAF has good integration with their endpoints which makes it a very attractive offering.

    Sangfor is arranging much-needed training for resellers. There needs to be better marketing awareness not for the reseller, but for the consumer here in Malaysia. Sangfor needs to do some advertisements to attract more market awareness. Relying on resellers can be difficult when the market is very large. However, resellers do focus on their product, they also try to engage, and hire more.

    I rate Sangfor NGAF an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    Buyer's Guide
    Sangfor NGAF
    November 2024
    Learn what your peers think about Sangfor NGAF. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
    824,067 professionals have used our research since 2012.
    Director Technology & Service Delivery at Innolytix Pakistan Pvt Ltd
    Real User
    Top 5
    A reliable and secure solution bolstered by excellent support
    Pros and Cons
    • "Technical support is very good."
    • "Sangfor has recently increased their prices."

    How has it helped my organization?

    Wherever we have pitched these solutions, the customer is very satisfied with their capability and the security, which Sangfor takes care of.

    What needs improvement?

    Sangfor has recently increased their prices, which is not a good thing. Six months back, the price was very competitive for other principals, but they have increased it now, which is disappointing.

    For how long have I used the solution?

    It's almost been five years since I started working with this solution.

    What do I think about the stability of the solution?

    NGAF is a very stable product. We never experience any complaint from customers that it is down due to the power supply or other hardware components. Normally, we don't get many complaints about Sangfor appliances or products.

    What do I think about the scalability of the solution?

    Our clients are a mix of small, medium, and enterprise clients. In Pakistan, if a customer has 500 plus users or an endpoint, we consider it medium. However, we consider more than 1,000 users as a large enterprise.

    How are customer service and support?

    Technical support is very good. It's instant. As a gold partner, we normally bring up the case with Sangfor whenever we receive a call. In parallel, our engineer goes to the customer to see the problem and takes the backend support from Sangfor. If a replacement is required, which is very rare, we normally get it within the time frame in the SLA.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is not difficult. When it comes to the customer policies, we have to customize them, but that's not a big thing. It is almost the same with other firewalls.

    The time taken to deploy the solution depends on whether the customer installs the base or what they want to secure.

    What's my experience with pricing, setup cost, and licensing?

    Sangfor has recently increased their prices, which is not a good thing. Six months back, the price was very competitive when it came to other principals, but they have increased the price now which is a bit disappointing.

    What other advice do I have?

    Sangfor is a security company, and whenever we pitch their complete solution to security, the customer normally takes it case by case. First, they normally get the firewalls, then the rest of the solution's offerings to get 360-degree security for their organization.

    Sangfor is always coming up with something new to add value to their products. In their Internet access gateway, they are introducing a new feature called data leak prevention and stuff like that. When it comes to security, people are very touchy, especially customers. They want good security parameters when it comes to security. If any principal comes up with new technologies and offerings within the same bundle, customers see that it adds value.

    My clients wanted to have an appliance or a virtual firewall on-premises. The rest of the collaboration comes with Neural-X, which needs the Internet so that customers can get information about new threats and malicious viruses so that it can get updated on the fly.

    Regarding the sizing, we keep providing the growth factor for the customer. For example, if the customer has 1,000 users, we oversize it, considering a growth factor of 10% to 15% per year. If the customer grows, they won't have to rip and replace their appliances. They have the provision to have peace of mind for three to five years.

    The Pakistani market is tricky, where people are very conscious of prices. You need to add value by having good pricing and technical capabilities. Rating Sangfor NGAF technically and financially, I rate it a nine out of ten. Rating it financially, it was a ten out of ten six months back. But not now.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    Network Administrator at Lyceum of the philppines University
    Real User
    Top 20
    It's an affordable, feature-rich solution for blocking threats
    Pros and Cons
    • "You might try Sangfor if you are on a tight budget. The price is affordable, and Sangfor offers a lot of features. We don't have any complaints about Sangfor."
    • "The reporting and log management could be improved."

    What is our primary use case?

    We use Sangfor NGAF for security and bandwidth management. It blocks websites and applications. 

    How has it helped my organization?

    Sangfor NGAF blocks incoming security threats.

    What needs improvement?

    The reporting and log management could be improved. 

    For how long have I used the solution?

    I have used Sangfor NGAF for four or five years.

    What do I think about the stability of the solution?

    I rate Sangfor 10 out of 10 for stability. We haven't had any problems so far. 

    What do I think about the scalability of the solution?

    I rate Sangfor NGAF nine out of 10 for scalability. 

    How was the initial setup?

    A partner helped us set Sangfor up initially. It's complicated at first but it gets easier. 

    What was our ROI?

    I rate Sangfor NGAF nine out of 10 for ROI. 

    What's my experience with pricing, setup cost, and licensing?

    I rate Sangfor NGAF eight out of 10 for affordability. We have an advanced security license that we renew every three years. 

    Which other solutions did I evaluate?

    We considered other solutions but ultimately went with Sangfor NGAF because of the price and value. 

    What other advice do I have?

    I rate Sangfor NGAF nine out of 10. You might try Sangfor if you are on a tight budget. The price is affordable, and Sangfor offers a lot of features. We don't have any complaints about Sangfor. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Hamid Hussain - PeerSpot reviewer
    Solution Architect at Megaplus
    Real User
    Top 10
    Effective security for small and medium businesses with challenges related to scalability and integration
    Pros and Cons
    • "The built-in features function as intended, providing exceptional value."
    • "Our experience with its customer support was quite challenging."

    What is our primary use case?

    Sangfor NGAF offers built-in Web Application Firewall capabilities, making it a valuable choice for securing WAF servers. We have implemented this feature in numerous deployments, particularly in the fields of financial management and enterprise environments.

    What is most valuable?

    We have established an SD-WAN infrastructure with Sangfor NGAF, which has proven to be highly beneficial. The built-in features function as intended, providing exceptional value.

    What needs improvement?

    It is a relatively new product in the market, so we are dealing with challenges related to security and malware detection. It will need time to assess its strengths and weaknesses thoroughly. We discovered that the SD-WAN capability is available within this product. It also includes built-in Value-Added Security Technology, which can be cost-effective, but improvements are needed, particularly in enhancing malware detection. Another area for improvement is integrating with other third-party providers' solutions for a more seamless security ecosystem.

    For how long have I used the solution?

    We have been working with it for two and a half years.

    What do I think about the stability of the solution?

    In terms of stability, there have been occasional issues, such as glitches and disruptions, leading to periods of downtime. Improvement in this area is necessary. I would rate it five out of ten.

    What do I think about the scalability of the solution?

    Scalability is a key aspect, and we haven't thoroughly tested its compatibility with various other products yet. I would rate it five out of ten.

    How are customer service and support?

    Our experience with its customer support was quite challenging. There's room for improvement in this aspect.

    How was the initial setup?

    The initial setup is remarkably straightforward and user-friendly.

    What's my experience with pricing, setup cost, and licensing?

    The price falls in the mid-range, neither exceptionally low nor high. I would rate it seven out of ten.

    What other advice do I have?

    Deploying Sangfor NGAF proves highly advantageous for small and medium-sized businesses. Overall, I would rate it seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Head Of Solutions at Mutex Systems
    Real User
    Great pricing, reliable stability, and easy to deploy
    Pros and Cons
    • "We've found the technical support to be helpful."
    • "They need to increase the number of ports in the firewall."

    What is our primary use case?

    We primarily provide this solution to our clients. We are providing services at financial institutions. We provide features based on customer requirements.

    What is most valuable?

    The solution offers some decent features. The assessment feature, for example, is a highly rated feature in Sangfor. It has options that aren't available on other products. 

    It's a very reliable solution.

    The deployment process is very straightforward. 

    The stability is excellent.

    We've found the technical support to be helpful.

    The pricing is very good.

    All the next-generation firewalls are providing the features Sangfor is already providing. It offers a good vulnerability assessment. This feature is not available on other devices. This feature allows for access to the endpoints and gives visibility to the vulnerabilities in Sangfor.

    What needs improvement?

    It would be ideal if the solution offered SD-WAN capabilities. It's not as good as what is offered by Fortinet, for example.

    They need to increase the number of ports in the firewall. Both Fortinet and Sophos, for example, provide many more than what Sangfor provides. 

    For how long have I used the solution?

    I've been working with the solution since about 2018. It's been a few years at this point.

    What do I think about the stability of the solution?

    The solution is very stable. We haven't had any issues with any of our customers. There are no bugs or glitches. It doesn't crash or freeze. It's extremely reliable. 

    What do I think about the scalability of the solution?

    We have about 50 different customers who have used the solution.

    How are customer service and technical support?

    The technical support is very good. Many products don't offer technical support in Pakistan. However, Sangfor does, which gives them an advantage. Their technical experts are right here and not in some other time zone or speaking some other language. If any customer faces any issues, they can go directly to the customer site. If a partner cannot rectify the situation, the customer has the option of going right to Sangfor. I would say that our clients have been satisfied so far.

    Which solution did I use previously and why did I switch?

    I've previously worked with other solutions, such as Sophos and Fortinet. They are better for enterprise-sized organizations. Sangfor is better for smaller businesses. It's much more cost-effective.

    How was the initial setup?

    We did not have an issue with the initial setup. The solution has a Wizard that basically walks you through the process. It's easy. It's not overly complex or difficult to execute.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is good. It's an affordable option for smaller companies. 

    What other advice do I have?

    We are Sangfor Gold partners.

    I'd recommend this solution for the SMB market, as it is cost-effective and reliable. If a company is enterprise-sized, something like Sophos may be more suitable. 

    I'd rate the solution at a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    Director Technology & Service Delivery at Innolytix Pakistan Pvt Ltd
    Real User
    Top 5
    Simple with easy to master user interface, great support and good value
    Pros and Cons
    • "It's a very simple to use product."
    • "Occasional issues with breaches which are dealt with expediently."

    What is our primary use case?

    We are based in Pakistan and when it comes to firewalls we have partnerships with several companies - Sangfor, Sophos and Fortinet. I'm the director of technology and service.

    What is most valuable?

    Almost all vendors in this category have the same features, but the big advantage in Sangfor is that it's very easy to use. The graphical user interface is so easy that a child could configure it. The other nice thing about Sangfor is the price tag. Almost every customer is pleasantly surprised by the low cost. When you compare it with the networking and firewall leaders like Cisco, it's very good value. 

    What needs improvement?

    These days there are lots of breaches and vulnerabilities which you can see if you do some research. Sangfor has similar issues with one or two products where customers have had problems. The company deaks with these things immediately and quickly brings out new firmware to solve the issue so I'm not aware of any deficiency in the solution. If a customer finds a feature lacking, we open a ticket to support and Sangfor comes up with the appropriate new firmware within 10 days. If you were to do the same with other vendors, it would normally take four to five months to get the new feature. 

    For how long have I used the solution?

    I've been using the solution for two years. 

    What do I think about the stability of the solution?

    This is a very stable solution. 

    What do I think about the scalability of the solution?

    The scalability is good. You normally plan for a certain number of users in your environment so that you can size the firewall accordingly. Sangfor provides a buffer for growth of between 15%-30%.

    How are customer service and technical support?

    Sangfor has fabulous technical support, they are always there. If there's a problem in someone's environment, the data engineers usually visit there within no time to support them.

    How was the initial setup?

    The way it works in Pakistan is that we have Sangfor technical staff with us and they deal with the technical session, sizing and firewall recommendation, and ultimately implementation. The initial setup doesn't take long. 

    What other advice do I have?

    It's important to note that the performance of the solution depends on the initial pre-working and sizing. The sizing is handled by the company and they know their product, so they normally size it very well. They also put in provision for future growth so there's never an issue of performance.

    There's no such thing as 100% so I would rate this solution a nine out of 10. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    Senior Presales Consultant at Megaplus
    Consultant
    Great bandwidth management and vulnerability assessment
    Pros and Cons
    • "In four steps one can configure the entire firewall."
    • "I believe that IAM and NGFW need to merge into a single box, instead of there being two separate box solutions."

    What is our primary use case?

    I believe I am using the recently updated firmware of version 4.0.

    What is most valuable?

    User-wise, the bandwidth management is one of the most valuable features. Also, certain features are available in the NGFW. 

    The solution self-diagnoses everything, which we refer to as vulnerability assessment. It automatically runs on one's network and lists the pros and cons. I consider it to be very catchy. 

    What needs improvement?

    I believe that IAM and NGFW need to merge into a single box, instead of there being two separate box solutions.

    For how long have I used the solution?

    I have been working with Sangfor NGAF for around three years.

    What do I think about the stability of the solution?

    So far, the solution has shown itself to be very stable. 

    What do I think about the scalability of the solution?

    The solution is scalable and I can upgrade it to 40, which I consider to be a good thing. 

    How are customer service and technical support?

    Technical support is very good. In a single call, the support person can come on site or address ones needs remotely within minutes. 

    Which solution did I use previously and why did I switch?

    Prior to Sangfor NGAF we worked with Fortinet.

    We switched because the previous solution did not readily make available support personnel. Also, while we considered the product to be stable, we felt the support to be very slow.

    How was the initial setup?

    The setup was easy from the get go. In four steps one can configure the entire firewall. 

    Give or take, it took no more than two or three hours. 

    What's my experience with pricing, setup cost, and licensing?

    The price is very cheap. It cannot be matched. 

    Which other solutions did I evaluate?

    While Palo Alto claims to be pioneers in vulnerability assessment and risk management, I could not find references on the website to support this. Only Sangfor firewall has the requisite vulnerability assessment.

    Moreover, Palo Alto and Sangfor are pretty much equal in terms of technology and interfaces. I was doing research to verify the vulnerability and risk assessments claims promoted on the website, as I was unable to find these. 

    What other advice do I have?

    I am a customer and use Sangfor NGAF 5600 in my premises.

    There are more than 2,000 users making use of the solution in my company.

    The solution is quite safe and good. Furthermore, it is very good for different environments.

    I rate Sangfor NGAF as a nine-point-five out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Sangfor NGAF Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
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    Buyer's Guide
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