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Group General Manager-ICT at a consumer goods company with 501-1,000 employees
Real User
Unmatched performance, good security, and good traceability for audits
Pros and Cons
  • "The performance in terms of processing time is unmatched due to the in-memory processing capability."
  • "The product is very demanding on memory requirements."

What is our primary use case?

We use SAP HANA as our primary database for our enterprise business. The product is centrally hosted where all our business departments access the product through its sister product SAP ERP.

The product hosts data for the deployed modules namely, Finance and Control (FICO), Materials Management (MM), Plant Maintenance (PM), Production Planning (PP), Quality Management (QM), Human Capital Management (HCM), and Sales and Distribution (SD).

It also hosts the business warehouse (BW)/BI environment.

How has it helped my organization?

The performance in terms of processing time is unmatched due to the in-memory processing capability.

The administration of the many records that were previously distributed in different systems into a central location has been made easier. All that information has been availed central from multi-locations without the requirement for manipulation using worksheets, as was the case before.

The database is also running our business warehouse and business intelligence environment, where insightful reports are generated for business management.

What is most valuable?

Security and performance are the two most valuable features. Our processing time came down to less than two hours from more than ten hours in the legacy system. We use the product to process our small-scale grower payments at the end of the month and whose daily tea deliveries records are in hundreds of thousands.

The audit trails in the HANA product are so robust that one can trace back to the tiny details of what happened at a particular time, who did it, and the time it was done. This makes auditing of both the transactions and performance of the product possible. 

What needs improvement?

The product is very demanding on memory requirements. This is a result of it being an in-memory processing product. The choice of the hardware must be done carefully because when subject to other hardware, it gets slow and just crawls. Memory on the other hand is not cheap because you have to buy it from a third-party.  

The cost of the database is not cheap either, as you have to pay for the runtime for any licenses that you purchase, and that comes each year. Now that is punitive with increasing license requirement.

Buyer's Guide
SAP HANA
October 2024
Learn what your peers think about SAP HANA. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

For how long have I used the solution?

We have been using SAP HANA for six years.

What do I think about the stability of the solution?

This is a very stable product.

What do I think about the scalability of the solution?

SAP HANA is very scalable.

How are customer service and support?

The customer service is excellent, whereas the technical support is not among the best but we managed.

Which solution did I use previously and why did I switch?

We used another solution before this one and we switched due to data growth and the need for predictive management.

How was the initial setup?

The initial setup is complex.

What about the implementation team?

SAP itself assisted us with deployment.

What's my experience with pricing, setup cost, and licensing?

Setup and licensing require planning and proper budgeting, as it is not cheap.

Which other solutions did I evaluate?

We evaluated products by Microsoft and Oracle.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SAP Technical Architect at a pharma/biotech company with 1,001-5,000 employees
Real User
Great database that saves data easily and good reliability
Pros and Cons
  • "We can save data very easily."
  • "The pricing is expensive."

What is our primary use case?

The solution is mainly for in-memory computing and past data processing, both columns or databases. It's a very good database.

What is most valuable?

The solution offers very good in-memory computing.

We can save data very easily.

It is easy to set up. The implementation process is quite straightforward for us. 

The solution is stable.

What needs improvement?

There are limitations on tables. There is a two billion record limitation on a table. We'd like it if there could be more. If a table passes two billion records, SAP goes down.

The pricing is expensive. 

For how long have I used the solution?

I've dealt with the solution since 2012. It's been about ten years or so. We've used it for around a decade now. 

What do I think about the stability of the solution?

It's very stable. We've been using it for almost ten years and haven't had any issues. There are no bugs or glitches. It doesn't crash or freeze. 

How was the initial setup?

The solution is very straightforward and simple. It's not overly complex or difficult. 

What's my experience with pricing, setup cost, and licensing?

It's quite a costly product. It is expensive. I'd rate it four out of five in terms of the level of expense. 

What other advice do I have?

I'd rate the solution ten out of ten. It's one of the best databases in the world. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
SAP HANA
October 2024
Learn what your peers think about SAP HANA. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Pierre CAHAY - PeerSpot reviewer
Senior Manager at a computer software company with 10,001+ employees
Real User
Multi-layered solution with good scalability, but lacking in feedback availability
Pros and Cons
  • "We have found that the Fiori Apps are particularly good."
  • "I would like to see improvement on the feedback from the road-map; it is currently extremely hard to get insight in this area."

What is our primary use case?

We are currently using the solution for planning, sourcing, and ordering from a contract perspective.

What is most valuable?

We have found that the Fiori Apps are particularly good.

What needs improvement?

I would like to see improvement on the feedback from the road-map; it is currently extremely hard to get insight in this area.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

The stability of this solution is extremely good.

What do I think about the scalability of the solution?

We have found it to be extremely scalable.

How was the initial setup?

The initial setup was complex, but this was due to the nature of the current project which is large and complex. However, for smaller projects, it has been more straightforward.

What about the implementation team?

The implementation was carried out in-house, and we also implement the solution for our customers.

What's my experience with pricing, setup cost, and licensing?

The price of licensing is dependent on the size of the project, however, we have found that there is scope to negotiate the cost.

If the solution is implemented on-premises there may be some extra costs for hosting etc.

What other advice do I have?

I would rate this solution as a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Section Head at a energy/utilities company
Real User
Offers great integration and has bettered our procurement process
Pros and Cons
  • "Integration is the most valuable feature we use SAP HANA for."
  • "FI, or the financial module of SAP, has room for improvement. It has to have some better localization for the Middle East, especially in regards to taxes and the letter of credit cycle. I would like to see better localization from the HCM."

What is our primary use case?

We're using the on-premises deployment model.

How has it helped my organization?

This solution did improve my organization. We had some changes to better our organization, especially in the procurement process. Here in the Middle East, we have some processes that are not according to standard business processes. Through our change management processes, we had to re-change or resend our process to adapt it with SAP.

What is most valuable?

Integration is the most valuable feature we use SAP HANA for.

What needs improvement?

FI, or the financial module of SAP, has room for improvement. It has to have some better localization for the Middle East, especially in regards to taxes and the letter of a credit cycle. I would like to see better localization from the HCM.

For how long have I used the solution?

I've been using this solution for five years.

What do I think about the stability of the solution?

We are satisfied with the solution's stability.

What do I think about the scalability of the solution?

This solution is fine to scale. It converted great.

How are customer service and technical support?

We have a technical support contract with a subcontractor from SAP in the from of an SLA, a service-level agreement, divided into four categories. First, second, third, and fourth lines of support. We are satisfied with the technical support.

How was the initial setup?

It was a little bit complex in the beginning, but after gaining experience training through business structures, now it is straightforward for us. Especially, as we are building our internal team now, it is becoming easier and easier.

It took us eight months to deploy because we are running five modules. In some cases, it may take even longer than that.

What other advice do I have?

The biggest lesson learned was that we started late. We all should have started earlier.

Out of ten, I would rate this solution as eleven.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at a tech vendor with 10,001+ employees
Real User
Is stable and scalable, and certain functions have good performance
Pros and Cons
  • "Some functions have good performance."
  • "I would like more technical documentation. I would like it to be easier to find online help or have a better launch-based service. SAP has a lot of functions, so we need more best practices and more detailed documentation on industry solutions. For example, it would be good to have documentation on why a certain process needs to be set up and which kinds of configurations need to be set up."

What is most valuable?

Some functions have good performance.

What needs improvement?

I think a lot of areas need improvement. There seem to be a lot of requirements.
In Taiwan, we have a general universal invoice system in our government, and we need more support for this.

I would like more technical documentation. I would like it to be easier to find online help or have a better launch-based service.

SAP has a lot of functions, so we need more best practices and more detailed documentation on industry solutions. For example, it would be good to have documentation on why a certain process needs to be set up and which kinds of configurations need to be set up.

Before SAP HANA releases the next update, they need to run more internal tests.

For how long have I used the solution?

I've been using it since 2016.

What do I think about the stability of the solution?

The 2020 version is stable.

What do I think about the scalability of the solution?

It is scalable. We have more than 100 people using SAP HANA. Most of them are developers and consultants.

How are customer service and support?

Technical support has been more helpful than before but still need improvement.

How was the initial setup?

The initial setup proceeds better when best practices are followed. It can take more than a week to implement the system.

We have one team that handles the maintenance of the solution.

What about the implementation team?

We used an in-house team for the deployment.

What other advice do I have?

On the basis of my experience, SAP HANA is better than other solutions.

I would recommend SAP HANA, and on a scale from one to ten, I would give it a rating of eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Joyee Sen - PeerSpot reviewer
SAP Service Delivery Manager at SoftwareONE
Vendor
Top 5Leaderboard
Feature-rich with excellent performance and capable of integrating with most applications
Pros and Cons
  • "A very feature-rich solution with excellent performance."
  • "This is an expensive solution."

What is our primary use case?

This is an in-memory database. It's designed to leverage the use of new generation, multi-threaded CPU architecture. We are service providers.

What is most valuable?

This is a very feature-rich solution with excellent performance. It's capable of integrating with most applications on the market. The stand-out feature of SAP HANA is that all data resides in memory. Processing is significantly faster, and the need and size of databases drop because there is no need to create and maintain tables that hold historical data.

What needs improvement?

As with all electrical products, this is an expensive solution and we'd like to see licensing costs reduced. 

For how long have I used the solution?

We've been using this solution for 10 years. 

What do I think about the stability of the solution?

The solution is stable. 

How are customer service and support?

The technical support is very knowledgeable and provide good service. 

How was the initial setup?

The initial setup doesn't take more than a few hours. The on-premise version can be installed on public cloud and SAP now have their own version on private cloud. Installation is just a matter of preparing the operating system that has certain prerequisites, patches, and networking requirements that need to fill parameters.

What's my experience with pricing, setup cost, and licensing?

The hardware to run a HANA database requires extremely big servers, makes this an expensive solution. 

What other advice do I have?

There aren't many options available and this is a good product. I rate SAP HANA eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Natra Vijaya - PeerSpot reviewer
Sr. Solution Manager Consultant at Sfource AG
Real User
The technical team is very supportive and the program is stable
Pros and Cons
  • "One feature I find very valuable, is the response time of the application on the database memory."
  • "If the developers were to enhance or improve the application logic while processing the transactions, that would be great."

What is our primary use case?

I am the technical consultant at our firm and our primary use case of the solution is to manage our databases. 

What is most valuable?

We don't really use the solution for code integration purposes but one feature I find very valuable, is the response time of the application on the database memory. 

What needs improvement?

If the developers were to enhance or improve the application logic while processing the transactions, that would be great. For example, if you are accessing a transection, it takes about 10 seconds. So the logic behind the transection usually is part of the development part and a product code is not from the database.

For how long have I used the solution?

I have been using the solution for six years now.

What do I think about the stability of the solution?

The solution is currently very stable. We have about 80,000 people in our company's underlying database.

How are customer service and technical support?

The technical support is good and they were very helpful.

How was the initial setup?

The initial setup was complex and we had to contact the vendor a couple of times. And for the licensing part we've also had a couple of issues. We did the deployment ourselves, as a team. 

What other advice do I have?

On a scale from one to ten, I rate this solution an eight. In the future I would like to see the response time of the application being much faster than it currently is. The response time on  a task should be faster so that we don't have to wait for 10 seconds each time. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SAP manager at Ankutsan
Real User
Highly programmable and customizable
Pros and Cons
  • "SAP HANA's best features are its programmability and extensibility - you can size and shape the software however you need."
  • "The initial setup was very, very complex, tedious, and costly and required someone with great expertise to complete it."

What is most valuable?

SAP HANA's best features are its programmability and extensibility - you can size and shape the software however you need.

For how long have I used the solution?

I've been using SAP HANA for four years.

What do I think about the stability of the solution?

SAP HANA is very stable.

What do I think about the scalability of the solution?

SAP HANA is very scalable.

How was the initial setup?

The initial setup was very, very complex, tedious, and costly and required someone with great expertise to complete it. The deployment took two years.

What about the implementation team?

We used an external team.

What other advice do I have?

I would recommend SAP HANA to others and rate it eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user