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Group General Manager-ICT at a consumer goods company with 501-1,000 employees
Real User
Unmatched performance, good security, and good traceability for audits
Pros and Cons
  • "The performance in terms of processing time is unmatched due to the in-memory processing capability."
  • "The product is very demanding on memory requirements."

What is our primary use case?

We use SAP HANA as our primary database for our enterprise business. The product is centrally hosted where all our business departments access the product through its sister product SAP ERP.

The product hosts data for the deployed modules namely, Finance and Control (FICO), Materials Management (MM), Plant Maintenance (PM), Production Planning (PP), Quality Management (QM), Human Capital Management (HCM), and Sales and Distribution (SD).

It also hosts the business warehouse (BW)/BI environment.

How has it helped my organization?

The performance in terms of processing time is unmatched due to the in-memory processing capability.

The administration of the many records that were previously distributed in different systems into a central location has been made easier. All that information has been availed central from multi-locations without the requirement for manipulation using worksheets, as was the case before.

The database is also running our business warehouse and business intelligence environment, where insightful reports are generated for business management.

What is most valuable?

Security and performance are the two most valuable features. Our processing time came down to less than two hours from more than ten hours in the legacy system. We use the product to process our small-scale grower payments at the end of the month and whose daily tea deliveries records are in hundreds of thousands.

The audit trails in the HANA product are so robust that one can trace back to the tiny details of what happened at a particular time, who did it, and the time it was done. This makes auditing of both the transactions and performance of the product possible. 

What needs improvement?

The product is very demanding on memory requirements. This is a result of it being an in-memory processing product. The choice of the hardware must be done carefully because when subject to other hardware, it gets slow and just crawls. Memory on the other hand is not cheap because you have to buy it from a third-party.  

The cost of the database is not cheap either, as you have to pay for the runtime for any licenses that you purchase, and that comes each year. Now that is punitive with increasing license requirement.

Buyer's Guide
SAP HANA
January 2025
Learn what your peers think about SAP HANA. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.

For how long have I used the solution?

We have been using SAP HANA for six years.

What do I think about the stability of the solution?

This is a very stable product.

What do I think about the scalability of the solution?

SAP HANA is very scalable.

How are customer service and support?

The customer service is excellent, whereas the technical support is not among the best but we managed.

Which solution did I use previously and why did I switch?

We used another solution before this one and we switched due to data growth and the need for predictive management.

How was the initial setup?

The initial setup is complex.

What about the implementation team?

SAP itself assisted us with deployment.

What's my experience with pricing, setup cost, and licensing?

Setup and licensing require planning and proper budgeting, as it is not cheap.

Which other solutions did I evaluate?

We evaluated products by Microsoft and Oracle.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vinayak Shenoy Katarsal - PeerSpot reviewer
IT Manager at a consultancy with 10,001+ employees
Real User
Stable, scalable, and a good user interface
Pros and Cons
  • "The user interface is very good. You can do any kind of reporting analytics from the platform."
  • "When you do a report on a non-SAP platform, you face some compatibility problems."

What is most valuable?

The user interface is very good. You can do any kind of reporting analytics from the platform.

What needs improvement?

The solution needs to improve its integration capabilities.

There could be some debugging techniques when the solution goes wrong or if some of the data is wrong.

The solution needs to work a little bit faster.

When you do a report on a non-SAP platform, you face some compatibility problems.

For how long have I used the solution?

I've been using the solution for seven years.

What do I think about the stability of the solution?

HANA is currently a stable solution after many upgrades. It's been seven years in the market, so it's fairly mature. It's been working fine for many clients here.

What do I think about the scalability of the solution?

Scalability is good. That's the reason many customers like it. Initially, it was not so good and there were some problems with the software when it came to the market. Now it's fool proof in terms of running solutions for many clients. We typically handle enterprise-level businesses, so companies that have 500+ employees.

How are customer service and technical support?

In terms of technical support, it depends on what partnership you have with SAP. If you're a platinum partner or a gold partner, for example, you can expect a certain level of support. 

How was the initial setup?

The initial setup is straightforward. It's not too difficult to install if you are experienced with the solution.

What other advice do I have?

We use the on-premises deployment model.

I'd recommend the solution. It's a very good product to learn and it's easy to use once you have an understanding of the technology. It's a nice product to work on.

I'd rate it eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
SAP HANA
January 2025
Learn what your peers think about SAP HANA. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Natra Vijaya - PeerSpot reviewer
Sr. Solution Manager Consultant at Sfource AG
Real User
The technical team is very supportive and the program is stable
Pros and Cons
  • "One feature I find very valuable, is the response time of the application on the database memory."
  • "If the developers were to enhance or improve the application logic while processing the transactions, that would be great."

What is our primary use case?

I am the technical consultant at our firm and our primary use case of the solution is to manage our databases. 

What is most valuable?

We don't really use the solution for code integration purposes but one feature I find very valuable, is the response time of the application on the database memory. 

What needs improvement?

If the developers were to enhance or improve the application logic while processing the transactions, that would be great. For example, if you are accessing a transection, it takes about 10 seconds. So the logic behind the transection usually is part of the development part and a product code is not from the database.

For how long have I used the solution?

I have been using the solution for six years now.

What do I think about the stability of the solution?

The solution is currently very stable. We have about 80,000 people in our company's underlying database.

How are customer service and technical support?

The technical support is good and they were very helpful.

How was the initial setup?

The initial setup was complex and we had to contact the vendor a couple of times. And for the licensing part we've also had a couple of issues. We did the deployment ourselves, as a team. 

What other advice do I have?

On a scale from one to ten, I rate this solution an eight. In the future I would like to see the response time of the application being much faster than it currently is. The response time on  a task should be faster so that we don't have to wait for 10 seconds each time. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Amin Mohamed - PeerSpot reviewer
Procurement & Contracts Team Leader at ATS
Real User
Excellent monitoring, reporting, and price and stock control
Pros and Cons
  • "SAP HANA's most valuable features are monitoring, reporting, and price and stock control."
  • "SAP HANA isn't user-friendly, and it's very hard to train newcomers to use it."

What is our primary use case?

I primarily use SAP HANA for procurement.

What is most valuable?

SAP HANA's most valuable features are monitoring, reporting, and price and stock control.

What needs improvement?

SAP HANA isn't user-friendly, and it's very hard to train newcomers to use it. In the future, SAP HANA should develop and review their offering for the construction field.

For how long have I used the solution?

I've been using SAP HANA for six years.

What do I think about the stability of the solution?

SAP HANA is very stable - I would rate its stability ten out of ten.

What do I think about the scalability of the solution?

SAP HANA's scalability is good - I would rate it nine out of ten.

How was the initial setup?

SAP HANA was very hard to implement.

What about the implementation team?

We used an in-house team.

What was our ROI?

SAP HANA has saved us huge amounts of time and money.

What's my experience with pricing, setup cost, and licensing?

SAP HANA is very expensive for small to medium businesses.

What other advice do I have?

I would give SAP HANA a rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at a tech vendor with 10,001+ employees
Real User
Is stable and scalable, and certain functions have good performance
Pros and Cons
  • "Some functions have good performance."
  • "I would like more technical documentation. I would like it to be easier to find online help or have a better launch-based service. SAP has a lot of functions, so we need more best practices and more detailed documentation on industry solutions. For example, it would be good to have documentation on why a certain process needs to be set up and which kinds of configurations need to be set up."

What is most valuable?

Some functions have good performance.

What needs improvement?

I think a lot of areas need improvement. There seem to be a lot of requirements.
In Taiwan, we have a general universal invoice system in our government, and we need more support for this.

I would like more technical documentation. I would like it to be easier to find online help or have a better launch-based service.

SAP has a lot of functions, so we need more best practices and more detailed documentation on industry solutions. For example, it would be good to have documentation on why a certain process needs to be set up and which kinds of configurations need to be set up.

Before SAP HANA releases the next update, they need to run more internal tests.

For how long have I used the solution?

I've been using it since 2016.

What do I think about the stability of the solution?

The 2020 version is stable.

What do I think about the scalability of the solution?

It is scalable. We have more than 100 people using SAP HANA. Most of them are developers and consultants.

How are customer service and support?

Technical support has been more helpful than before but still need improvement.

How was the initial setup?

The initial setup proceeds better when best practices are followed. It can take more than a week to implement the system.

We have one team that handles the maintenance of the solution.

What about the implementation team?

We used an in-house team for the deployment.

What other advice do I have?

On the basis of my experience, SAP HANA is better than other solutions.

I would recommend SAP HANA, and on a scale from one to ten, I would give it a rating of eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Head-IT/SAP at Barista Coffee Company Ltd.
Real User
Customizable, user friendly, and reliable
Pros and Cons
  • "We have found the solution to be customizable and it is beneficial it comes as a bundled package. Additionally, it is user-friendly."
  • "SAP HANA is not perfect and they could improve by having more options and more integration."

What is our primary use case?

Our primary use of SAP HANA is the use of modules, such as Material Management (MM), and Sales and Distribution (SD).

What is most valuable?

We have found the solution to be customizable and it is beneficial it comes as a bundled package. Additionally, it is user-friendly.

What needs improvement?

SAP HANA is not perfect and they could improve by having more options and more integration.

For how long have I used the solution?

I have been using SAP HANA for approximately eight years.

What do I think about the stability of the solution?

The performance of SAP HANA is very good.

What do I think about the scalability of the solution?

The solution is scalable.

We have a complete team size of approximately 12,000, including all the consulting and project managers.

We have approximately 36 end users, that directly impact the business. We might increase usage in the future but this depends on the business.

How are customer service and support?

I have contacted the technical support from SAP HANA and they are providing a complete solution to customers. I have been satisfied.

How was the initial setup?

The installation is straightforward and took approximately six months.

What about the implementation team?

We used an in-house team to do the implementation.

What's my experience with pricing, setup cost, and licensing?

We pay annually for the license of the solution.

What other advice do I have?

I rate SAP HANA a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1593270 - PeerSpot reviewer
CEO at a tech services company with 51-200 employees
Real User
New technology with good stability
Pros and Cons
  • "We like that the product is both vertically and horizontally scalable, allowing us to do around 86 percent compression of documentation from 50 to seven terabytes."
  • "It would be nice to know when SAP plans to stop its maintenance of a previous version of SAP ECC ERP because, at this point, anyone utilizing SAP will have no choice but to go on S/4HANA Database."

What is our primary use case?

We always make use of the latest version. 

We like that SAP HANA is a new technology. We also like that the product is both vertically and horizontally scalable, allowing us to do around 86 percent compression of documentation from 50 to seven terabytes.

In light of the hosting cost, we find this to be very interesting. We also like the warm and cold data in respect of the solution's technology. There is a real team involved. The customer can initially utilize SAP ECC on the HANA interface and then go on S/4HANA. From this point on, doing upgrades will be very easy and smooth and the risk management will be extremely light.

What needs improvement?

Since only some accommodation exists, there is a need to enquire of SAP about which environment would be good. While I know the HANA database on the Azure environment comprises a good solution, for example, it does not easily accommodate SAP. HANA is a new technology which only dates back to 2004 and we must give it adequate time before assessing its room for improvement. This is in contrast to DB2, which has been  around for 40 years or more years. Perhaps the flow will be improved. As of now, the technology is too new to properly comment on.   

The documentation is not an issue and, if anything, a surfeit of it is made available. This is actually one of SAP's stronger points.

Capabilities are also not at issue at present. When it comes to how EAP connects with SAP we are looking at a revolutionary paradigm. For now, we could not ask for there to be more features. This area is wonderful. We find the solution to be very helpful, safe, good and secure. Only with the passage of time will we be afforded a proper understanding of where the technology can be improved. 

This said, it would be nice to know when SAP plans to stop its maintenance of a previous version of SAP ECC ERP because, at this point, anyone utilizing SAP will have no choice but to go on S/4HANA Database. This will be contingent on when SAP will stop doing maintenance for the ECC version 6.0. 

We saw this with the 4.6 version ECC. Once SAP stopped its maintenance those with SAP were forced to go on the new version. 

For how long have I used the solution?

We have been using SAP HANA for a couple of years. 

What do I think about the stability of the solution?

The solution is secure and stable. 

What do I think about the scalability of the solution?

As the solution allows for document compression, I would consider it scalable. 

How are customer service and technical support?

We have had occasion to make use of technical support, although its level varies according to the locale of SAP's global presence. 

What about the implementation team?

While I was not personally involved in the installation, my engineers were. 

My deployment and maintenance team comprises around seven people, although I could not tell you which percentage of this is made up of managers, administrators and engineers. 

What's my experience with pricing, setup cost, and licensing?

A monthly or yearly license must be purchased, although its utility will be based on the cost-benefit analysis that is reached by the individual customer. 

What other advice do I have?

The solution is cloud based

I would recommend S/4HANA to other users. 

I rate SAP HANA as a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1575201 - PeerSpot reviewer
Senior Engineering Manager at a tech services company with 1,001-5,000 employees
Real User
Stable, scalable, and easy to use
Pros and Cons
  • "It's easy to use, and the Hana Studio is pretty good."
  • "The JDBC connectors are very slow."

What is our primary use case?

We are solution providers. We are a supply chain organization and we deploy and supply chain solutions for our customers.

We have a host of solutions and for each of our customers based on their environments. We customize their platform and deploy it.

SAP HANA is one of our database endpoints.

What is most valuable?

It's easy to use, and the Hana Studio is pretty good.

What needs improvement?

The main issue that we are facing is with the connectors. The JDBC connectors are very slow. We have been trying to connect with our SAP HANA database to our customers.

It's a simple Java driver and there is no proper documentation available anywhere with clear steps. We have to rely on several documents which creates confusion.

The initial setup could be simplified.

Also, we don't have to option to pull up the data from the object structure in SAP HANA. We can only pull up certain objects. It doesn't provide you with a comprehensive list.

There are limitations in connection with SAP HANA. There has to be a better or easier way to connect the databases with other platforms, maybe using Java code or other types of code. It would be very good to have the documentation on how to connect.

I would like to have flexible connecting mechanisms for connection with Java or different types of solutions to SAP HANA on cloud or non-cloud solutions.

They could come up with something similar to the SAP HANA Studio type of modeling.

I would also like to see the capabilities to extend the API. If they had specific APIs, it would be easy for us to connect.

For how long have I used the solution?

My company has been using SAP HANA for ten years.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's a scalable solution. Because it's an on-premise infrastructure and SAP this is the best support for most of our customers, scalability is taken care of.

We are an SAP house. We have more than 1,000 people who use this solution.

How are customer service and technical support?

I have not interacted with the technical support. Other teams may have, but my involvement is more with the integration. 

How was the initial setup?

The initial setup was a bit complex. We were told to download it from the marketplace, but when we tried, it didn't work. We may have been doing something wrong, but we did not have a clear understanding of how it should be done. We also had difficulties with the trial version, it was not working.

There are two options:

  1. Download SAP HANA then import it
  2. Go to the marketplace and download the connector

For testing purposes, if they could provide us with clear documentation, it would be very helpful.

What's my experience with pricing, setup cost, and licensing?

Licensing is on a yearly basis.

We are using the paid version. We pay $200 on a monthly basis.

What other advice do I have?

I am not an expert in HANA. I build the enterprise bus that integrates with SAP HANA as well as other systems. We have built our own integrated platforms.

The recommendation of this solution would depend on the use case and the requirements, and the price will be considered.

I would rate SAP HANA an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user