SAP HANA Reviews

We're writing SQL queries for the verification process, and we're using SAP master tables for tables. We write huge queries for processing data.

The feature that I like the most is that we can transport the data to our web data application.

SAP HANA's performance is really perfect. We're working on big data, and SAP HANA is really working on high performance. We are happy working with it.

The user experience should be better. Its user interface is not good. I also don't like the transition concept. 

I have been working in the SAP HANA environment for around two years.

We have experienced some glitches, and we are solving them with the help of our technical team.

It is a bit complex, but if you follow the instructions, it can be installed. The initial setup could be easier.

SAP HANA is expensive, which isn't a problem for us because it is processing the data so fast.

It is an SAP tool. Therefore, replicating the data from SAP to HANA is easy because it provides a high-performance area without overworking the SAP site. Working with big data is really nice in the SAP HANA database.

I would rate SAP HANA a seven out of ten. I took some points because of the pricing, user experience, and stability issues.

We use this solution for our CRM, and for our ERP, inventory, and supply chain management. It's basically used to run the majority of the company. We are customers of SAP HANA and I'm an account executive. 

SAP is great for what it does. There are likely better solutions out there but I'm not aware of them. It's a solution for big companies and in that sense it makes management of the databases much easier for higher-level people to know what's going on. 

The user interface and CRM need to be more user-friendly, it's abnormally painful. I'm a frontline user of the CRM, and it requires lots of clicks that are unnecessary. Less is more on the internet and quite often I'm clicking five, six, seven times to get where I need, and that's not effective. When an item in a certain category is not done properly, it can either lock up a system or not complete the process. We see it on a daily basis and we have to figure out a workaround to solve it. It's a technical issue that SAP's had since the beginning, and it hasn't yet been solved. With SAP everything has to be categorized. If it's not, it causes system issues and then you have to decipher the issue to try and undo it. It's an algorithm argument flaw. In the near future, I'd like to see better user interfaces and better connectors between modules.

I've been using this solution for about eight years. 

The solution is rock stable now. We have an SAP team and five or six people fixing day-to-day issues with up to 30 people working on it all the time. There is an additional team that implements new functionalities. 

It can scale infinitely. We have 12,000 users internationally and we use the product extensively. 

I have previously used Salesforce and I don't like it. It runs like a 1980s webpage in the current era.

The initial setup was painful and required a lot of work. Systems would go down all the time because there were initial errors with the SAP system. but once it was up and stabilized, things were good. It still has flaws but it's a good solution as a whole. They've implemented extra modules from SAP. If you don't implement it properly you'll feel the pain. It probably took around six months to solve all the issues because SAP is so big and so integrated and so integral, it can take a while to fix the problems. You can limp along until things are solved and find workarounds, but it takes a lot of effort. SAP helped us with the implementation. 

SAP is expensive but it's a good solution for what it does. You're going to get a $20 answer, for a $20 product. For all the functionality it offers, the cost is worth it.

It's important to plan and then plan again before implementing. If you don't plan properly, you will fail. The solution requires planning the implementation, making sure your company is the right size for the product. If you're an SMB, this might not be the right product for you. It might cost you more than you think. If you're enterprise size, you should look at getting into SAP, because it is the right solution. It's a solid product despite some minor issues - if SAP were to fix them it would raise the level of the solution. 

As a user, I rate the solution eight out of 10. 

The solution operates well. I had no problems with the functionality.

The current version we are using is lacking some unique features, we are upgrading to the newer version of this solution that has these features, S4 HANA.

I would have rated the solution higher if this version was not missing some key features the newer version has. We are going to continue to use the solution.

I rate SAP HANA an eight out of ten.

The speed of the solution, and the clarity offered are the solution's most valuable features. 

The functionality is of the solution is very good.

The challenge right now is all databases are on S4 HANA architecture. You're running it for HANA, but not all the functionalities are available. If they can speed up getting all the databases on S4 HANA that would help.

The production seems to be stable, but outside of that some of the QA doesn't show as 100% stable. Currently, we're still assessing whether it's a network issue or it's a server problem. That said, it is pretty stable in production.

We have been in touch with technical support, but not for any major issues. I'd rate them seven out of ten.

The initial setup was a bit complex for us because we had a lot of other add-on solutions, like the Open Expanding Invoice Management solution. We had to upgrade it because the current version we had, 10.5, wasn't compatible with the upgraded S4 HANA. 

I found the process complex because I had to re-implement all open expanding invoice management. We were using ICC and ICC also wasn't compatible either. We had to then switch over to BCC, which I had to re-implement and reconfigure the whole system again. 

I'd rate the solution eight out of ten.

Right now, they say the solution is S4 HANA, but, not everything on there is S4 HANA, so it is kind of confusing that they say that they're moving us to S4 HANA, but we are not really on it. Because of that, we're not 100% happy. Once everything is properly moved over, it might be better.

We use this solution in conjunction with other prompted solutions primarily for real-time analytics.

The pricing on this product could be reduced, and the installation process could be more straightforward.

We have been using the solution as integrators for about five years.

The solution is stable.

I do not have any experience with customer service and support.

The initial setup is not straightforward. It took us between seven and 15 days for deployment. We have over ten people using this solution in our organization.

I am not sure about the licensing costs for this solution, but the feedback I have received is that it is expensive.

I rate this solution an eight out of ten. It is a good product, but it is expensive.

We primarily use the solution as a kind-of database for our workloads.

The solution is extremely stable. That's the most important aspect of the solution, for our organization. There is no downtime, and the performance is very good.

You can upgrade and upscale without any downtime as well. It's excellent.

The HANA appliance is certified and can be seamlessly implemented based on the HANA platform dependency. Everything works. On a daily basis, it runs extremely well.

The pricing is pretty good.

I don't think that there is a feature that is lacking. It's quite good as a solution and we're pretty happy with most aspects of the product.

I'd just like to see some more improvements done on the training, both on the functional training and technical training sides as a part of the complete solution. 

Currently, training is assumed to be a separate part of the solution. You have to purchase it separately. This should be a part of the solution's mandatory requirements. Most of the time, people fail to purchase training, and they fall back on it afterward, during implementation, as they realize how crucial it is.

I've been using the solution for three years at this point. It's been a while.

The solution is very, very stable. It's reliable and its performance is excellent. There aren't bugs or glitches. It doesn't crash or freeze. It runs all the time without issues.

You can easily scale this solution. In fact, you can scale it and upgrade it without ever experiencing any downtime. It's excellent in that sense. If an organization needs to expand it, they can do so with no issues whatsoever.

We have a dedicated support person from Cisco that assists us if we need any help. We also have a service level agreement. We're quite satisfied with the level of service. They are professional, knowledgeable, and responsive.

We had specialists that handled the implementation. We didn't handle it ourselves. It would be difficult to comment on the level of difficulty since we didn't manage the setup in-house.

We had specialists from OEM that took care of everything for us. We also had consultants from Cisco. They gave us initial assemblers until everything was scaled properly. 

We're pretty happy with the pricing. It's not overly expensive.

We're just a customer. We don't have a business relationship with SAP HANA.

I'd rate the solution around nine out of ten. It's practically perfect.

It's a great solution and I would recommend it.

There's some configuration that needs to happen at the outset, however, after that, there isn't much dependency on the technical side, which makes it very user-friendly for companies.

Compared to Oracle, the licensing could be better. 

SAP HANA is not strong like Oracle when it comes to finance. They are only strong with the logistic business project.

I have around 12 years of experience implementing SAP HANA. 

It is stable.

It depends on the enterprise, but the average enterprise has 20 employees. They buy two accounts to use the SAP S4HANA. It means that on average the enterprise will buy 20% to buy the license.

So far technical support is good. If we have any problem that a local partner cannot resolve for the customer, they will write to SAP and support will help fix the problem.

The initial setup is straightforward. It usually takes around eight months but it depends on a customer's requirements. We can spend a month or two customizing. 

The SAP license fee is more expensive than other solutions like Oracle or Microsoft Dynamics.

I would rate SAP HANA a nine out of ten. Not a ten because of the price. 

We have a lot of clients from different industries, such as factories and hospitals. We have deployed it on the cloud as well as on-premises for various clients.

All features are valuable. 

They can improve their technology for the CRM subsystem. There are other products that are better and more effective for the CRM subsystem.

Its price could be better. It is expensive.

I have been using SAP HANA for several years. I have been using it since they launched the HANA database.

It is stable.

It is scalable. We have installed SAP HANA for around 15,000 users.

I would say they are average. Sometimes, they are not able to answer our questions, or their answers come very late after we have already resolved the issue. They should be more familiar with the product.

We used our own product, which we developed on our own. After engaging SAP, we substituted our own product with SAP HANA.

The initial setup was straightforward.

It is expensive.

I would recommend this solution. We plan to continue using this solution for our clients. 

I would rate SAP HANA an eight out of ten.