SAP HANA Reviews

We are using SAP HANA as a single system for global solutions. 

I have been using SAP HANA for approximately four years.

SAP HANA is a stable solution.

We have more than 3,000 users using the solution in my organization.

The support is good from SAP HANA.

The initial setup of SAP HANA is complex. We did the implementation of one site, and a global deployment will take another three to four years. 

We used a partner for the deployment of SAP HANA. 

The solution has been good in our use case. Everything has been operating well.

A business has to understand what processes they need to use and according to their needs, they have to activate the required configurations within the SAP HANA system.

I rate SAP HANA a nine out of ten.

We are system implementers and we have many clients who use SAP HANA. Some examples of our customers are factories, hospitals, and other businesses.

This is a feature-rich product and I like all of them.

The price of this product should be reduced.

Technical support should be more customer-friendly.

We would like to see better CRM functionality in the future because there are other products that are better and more effective.

I have been using SAP HANA since they first launched the HANA database, several years ago.

This is a stable solution.

SAP HANA is scalable and we have a lot of clients who use this product. We have installed it for perhaps 15,000 users, and plan to increase our client base.

The technical support from SAP is medium. I'm not fully satisfied and it could be improved.

It isn't always a matter of them needing to being faster. Sometimes they cannot answer our questions, whereas other times, the answers come so late that we have already solved the problem.

We used to implement our own product that we had developed. However, after engaging with SAP, we substituted our own product for SAP HANA.

The initial setup was straightforward.

We have a team of about 200 consultants who implement, deploy, and maintain solutions such as this one.

SAP HANA is an expensive product.

SAP HANA is a good product and I can recommend it.

I would rate this solution an eight out of ten.

The speed of the solution, and the clarity offered are the solution's most valuable features. 

The functionality is of the solution is very good.

The challenge right now is all databases are on S4 HANA architecture. You're running it for HANA, but not all the functionalities are available. If they can speed up getting all the databases on S4 HANA that would help.

The production seems to be stable, but outside of that some of the QA doesn't show as 100% stable. Currently, we're still assessing whether it's a network issue or it's a server problem. That said, it is pretty stable in production.

We have been in touch with technical support, but not for any major issues. I'd rate them seven out of ten.

The initial setup was a bit complex for us because we had a lot of other add-on solutions, like the Open Expanding Invoice Management solution. We had to upgrade it because the current version we had, 10.5, wasn't compatible with the upgraded S4 HANA. 

I found the process complex because I had to re-implement all open expanding invoice management. We were using ICC and ICC also wasn't compatible either. We had to then switch over to BCC, which I had to re-implement and reconfigure the whole system again. 

I'd rate the solution eight out of ten.

Right now, they say the solution is S4 HANA, but, not everything on there is S4 HANA, so it is kind of confusing that they say that they're moving us to S4 HANA, but we are not really on it. Because of that, we're not 100% happy. Once everything is properly moved over, it might be better.

We're using the on-premises deployment model.

This solution did improve my organization. We had some changes to better our organization, especially in the procurement process. Here in the Middle East, we have some processes that are not according to standard business processes. Through our change management processes, we had to re-change or resend our process to adapt it with SAP.

Integration is the most valuable feature we use SAP HANA for.

FI, or the financial module of SAP, has room for improvement. It has to have some better localization for the Middle East, especially in regards to taxes and the letter of a credit cycle. I would like to see better localization from the HCM.

We are satisfied with the solution's stability.

This solution is fine to scale. It converted great.

We have a technical support contract with a subcontractor from SAP in the from of an SLA, a service-level agreement, divided into four categories. First, second, third, and fourth lines of support. We are satisfied with the technical support.

It was a little bit complex in the beginning, but after gaining experience training through business structures, now it is straightforward for us. Especially, as we are building our internal team now, it is becoming easier and easier.

It took us eight months to deploy because we are running five modules. In some cases, it may take even longer than that.

The biggest lesson learned was that we started late. We all should have started earlier.

Out of ten, I would rate this solution as eleven.

SAP HANA's best features are its programmability and extensibility - you can size and shape the software however you need.

I've been using SAP HANA for four years.

SAP HANA is very stable.

SAP HANA is very scalable.

The initial setup was very, very complex, tedious, and costly and required someone with great expertise to complete it. The deployment took two years.

We used an external team.

I would recommend SAP HANA to others and rate it eight out of ten.

We are end users of SAP HANA and I'm assistant vice president of our company. 

The solution's in-memory computing and the efficient response time are very good features. It's a good solution. 

Because SAP HANA is completely in-memory, it requires the use of bigger systems which have a higher amount of RAM. If the system does go down then coming back up is difficult and can take 30 to 40 minutes. It's a big drawback of the solution and one they ought to solve because the multiple downtimes are a problem.

I've been using this solution for six years. 

The solution is scalable so if you want to increase your node capabilities, it's very easy to scale out. You just have to add the node and it gets started.

The technical support people are very competent.

The initial setup is straightforward and there were no problems with deployment. 

I recommend this solution but running SAP HANA requires deep pockets - it's costly.

I rate this solution eight out of 10. 

The deployment model used was on-premises.

The most valuable feature is the unique style of this solution, on the performance side and then the data. 

The data storage requirement is reduced from the original database to the HANA database.

Previously the data takes 100% storage space, but when moved to HANA, the data was 70% to 75%. The data compression is very high.

If you are using SAP applications, HANA is suitable.

I think that the pricing is high and it needs improvement.

In the next release, they could separate the modules from the costing of the database. If they bundle it together with a new affordable price then customers will be ready to purchase it.

They need an affordable price to achieve most of the minimum requirement assets.

This solution is stable.

They keep upgrading to new versions and keep adding new add-ons to this solution. It is helpful to the customers who are ready to run HANA.

The initial setup is not complex to install. Anyone with Windows or a Mac would know the process.

The pricing is expensive and it should be broken into two products.

People who are technical will accept the cost, but financially they will assess whether this solution will bring them revenue or not. People often ask, how will I profit when the cost is so high?

If you value a good product and can afford it, then add it to the business.

I would rate this solution an eight out of ten.

The dashboard is great.

It's user-friendly so long as you use it frequently.

The product is stable.

You can scale the solution.

Technical support has been good.

Some production features are lacking. For example, we cannot see any dashboards in the production department. The generation of reports needs to be better. We have sales reports and yet no production reports.

It's a complex initial setup.

It can be an expensive solution.

I've used the solution for six years.

The stability is very, very good. There are no bugs or glitches. It doesn't crash or freeze. 

The scalability is very good. It's very capable.

I've used technical support in the past. They are good.

I did not use a different solution. I use what my company uses in order to get reports.

The initial setup is difficult and complex. It's very complex compared to SQL, for example.

The initial deployment took 15 days, however, nowadays, it takes one or two days. Mostly, I can complete it in one day.

I'm a business consultant. I do implementations for various parts of my customers' organizations.

The licensing is typically chared yearly. It was rather expensive.

We deploy the solution mostly on-premises and sometimes on the cloud. When we use the cloud, we usually use the AWS cloud. 

I'd warn new users that it might be difficult the initial time they use it if they are changing their ERP, however,t it'll be very helpful in the future if they're using it frequently.

I'd rate the entire product an eight out of ten. There are other well-known ERPs, such as Salesforce, and companies expect to have the same features. However, not everything may be on SAP, and that's something they need to work on.