SAP HANA is one of the best databases known for its performance. Since the solution offers a functionality known as in-memory computing, its performance cannot be measured with other databases. If a customer has a large amount of data, especially data in gigabytes or terabytes, because of which they face performance issues, then SAP HANA is the database for them.
Vice President at Abacus Consulting
A cost-effective and high-performance solution that can handle large amounts of data
Pros and Cons
- "SAP HANA is one of the best databases known for its performance...The new version of the solution is stable."
- "The solution's development platform should be more flexible and scalable to adapt to other solutions."
What is our primary use case?
What is most valuable?
SAP HANA should go for big data solutions as well. So, SAP HANA is good for large enterprises and large databases. Even for large databases, we have to rely on other tools, especially those that fall under big data solutions. Hence, SAP HANA needs to be a part of big data solutions.
What needs improvement?
SAP HANA has almost all the features, and with every new release, they are introducing some new features because of the development team working on the solution. The solution has started supporting its integration with other applications, which can ensure the solution's development. The solution's development platform should be more flexible and scalable to adapt to other solutions. In short, the development environment of the solution needs to improve. Such improvements will make the integration and adaptation of the solution more flexible.
For how long have I used the solution?
For almost four to five years, I have been working on SAP HANA. I am not only an end user of the solution but also a part of a company that provides the solution to its customers.
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December 2024
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What do I think about the stability of the solution?
The new version of the solution is stable. SAP HANA Version 1.0 had some performance issues, but after SAP HANA Version 2.0 got introduced, the solution became more stable. So there is no need to put in more effort since most things have become automated in the solution.
What do I think about the scalability of the solution?
It's a scalable product. Scalability-wise, I rate the solution a nine out of ten. Presently, we have around 15 customers.
How are customer service and support?
Since I haven't faced any issues with the solution, I haven't contacted technical support yet.
How was the initial setup?
The solution's initial setup was straightforward.
Only one or two days were required for the deployment part, which the technical department took care of in our organization.
If SAP provides simple and standard documentation to its users explaining every solution process in detail, the steps to deploy the solution can be simplified. In short, the deployment process won't take long if one follows the documentation. Also, it will ensure that the users do not have to get involved in any troubleshooting steps or face any other problems while using the solution.
Only one system administrator is required to deploy and maintain the solution.
What's my experience with pricing, setup cost, and licensing?
SAP offers a license for both ERP and HANA, which means that if you purchase SAP ERP, you will be provided with a license that covers both products. In the case of on-premises deployment, the license is perpetual, which means that you only need to pay for annual maintenance. On the other hand, for cloud deployment, licensing payments are made on a yearly subscription basis.
While the cost of the license may seem high, it is important to note that the benefits of the solution far outweighs the cost. Therefore, it can be considered a normal cost.
What other advice do I have?
I would tell those planning to use the solution that it works fine but needs to become more portable. The solution should also be made capable of supporting non-SAP application environments. Overall, I rate the solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
SAP Practice Manager at GyanSys Inc.
Integrates well, high performance, and simple implementation
Pros and Cons
- "The most valuable feature of SAP HANA is its performance and integration."
- "The solution could improve by having better migration flexibility. For example, it would be helpful if there was a way for customers could check their nonproduction and production deployments."
What is most valuable?
The most valuable feature of SAP HANA is its performance and integration.
What needs improvement?
The solution could improve by having better migration flexibility. For example, it would be helpful if there was a way for customers could check their nonproduction and production deployments.
Integrating SAP HANA with BTP HANA is difficult and there should be guides available.
For how long have I used the solution?
I have been using SAP HANA for approximately seven years.
What do I think about the stability of the solution?
The solution is highly reliable.
I rate the stability of SAP HANA a nine out of ten.
What do I think about the scalability of the solution?
We have more than 100 people using the solution.
I rate the scalability of SAP HANA a ten out of ten.
How are customer service and support?
I have had good responses from the support.
I rate the support from SAP HANA a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used MongoDB and SQL.
How was the initial setup?
The initial setup of SAP HANA was simple. The process can take approximately 45 minutes.
What's my experience with pricing, setup cost, and licensing?
The licensing could improve.
What other advice do I have?
One person can manage the maintenance of the solution.
I recommend this solution to others.
I rate SAP HANA a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
SAP HANA
December 2024
Learn what your peers think about SAP HANA. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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Solutions Architect at EJADA
Simple to maintain, useful modules, and reliable
Pros and Cons
- "The most valuable feature of SAP HANA is the modeling of the databases."
- "The solution could improve in the handling of backup data and the administration tools."
What is our primary use case?
My clients are using a specific technique called an in-memory database that is used with SAP HANA.
The solution can be deployed on the cloud and on-premises.
What is most valuable?
The most valuable feature of SAP HANA is the modeling of the databases.
What needs improvement?
The solution could improve in the handling of backup data and the administration tools.
For how long have I used the solution?
I have been using SAP HANA for approximately seven years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
SAP HANA is scalable.
How are customer service and support?
I have received a good response from the support from SAP HANA. However, the speed of the response could be better.
How was the initial setup?
The standard way to implement the solution does not take a lot of time. However, if you need to use specific deployment options, called distributions, in the replication. It takes a lot of time for the configuration. The maximum time of deployment will be three days.
The steps taken for the implementation of the solution are sizing the resources, cloud or on-premise, and determining what modules will be required. The most important is figuring out the prerequisites and then starting the deployment. We have to check to see if all the licenses are in place, do application appraisals, and review the whole system.
What's my experience with pricing, setup cost, and licensing?
There is a yearly subscription to use SAP HANA. There is a fee for maintenance.
What other advice do I have?
I have over 50 customers using this solution.
I rate SAP HANA an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
SAP Technical Architect at a tech vendor with 10,001+ employees
Fast, easy to set up, and simple to expand
Pros and Cons
- "The speed at which it gets the data is great."
- "More standards would help in the future."
What is our primary use case?
We use HANA mostly for any live reporting directly from the ECC box or S/4HANA box. We also do some of the operational reports, where it is difficult to do or apply the logic directly in the ECC box. It's better to bring the data, do your logic in SAP HANA and do your reporting out of it. Or you can also push your data to BW as well, by doing all your logic, and you can also expose your HANA calculation directly to SAP Analytics Cloud as well as Power BI.
How has it helped my organization?
The maintenance is quick. It's analytics directly out of the box. You do not need storage. You bring the data, do your calculation, and do your reporting. That said, if you want to store it, there's a cost involved. However, if you just want to report out of it, you don't have to move your data to any other place. I won't call it a data warehouse; it's more about quick analytic reporting out of SAP.
What is most valuable?
The speed at which it gets the data is great. There's a quick response time and quick reporting.
Most of what we need is already there.
The initial setup isn't too difficult.
It's a scalable product.
What needs improvement?
It's still improving there, still improving a lot. Most of the extractors that are now. Most of the standard things don't satisfy the requirements in order to go for the custom build. More standards would help in the future.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
There are always stability issues. However, that is why we have SAP. I'd rate the stability eight out of ten. It's reliable.
What do I think about the scalability of the solution?
The solution can scale. I'd rate it nine out of ten in terms of the ability to expand. Of course, it comes down to cot. While it can scale, it will cost to do so. We have six users dealing with the product right now. Everyone in the organization is on HANA, whether it S4 or BW.
How are customer service and support?
While I haven't dealt with support in the past year, they are usually pretty good.
How would you rate customer service and support?
Positive
How was the initial setup?
You do need resources specifically dedicated to the solution. However, it's not that complex. I'd rate the ease of setup around six to seven out of ten.
It is pretty quick to deploy. Deployments happen weekly or biweekly.
One resource is enough to handle deployment, and three for maintenance.
What was our ROI?
We have witnessed a very good ROI since you don't have to install a separate box.
What's my experience with pricing, setup cost, and licensing?
The main concern of every customer is the cost of the product. However, the pro is maintenance. You do not have to do a lot of maintenance on it. The number of results that you need after go-live would be less compared to any other data warehousing tool. You don't need a bunch of data engineers or data scientists, you just need a couple of business resources and a couple of analysts. In that sense, it costs less.
What other advice do I have?
We're working with the latest version of the solution.
I really like SAP. It's the best ERP tool. If you want to implement analytics, go with HANA. Go with SAP Data Warehousing if you want to implement a data warehouse.
I'd rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Customer Success Executive at Thal Limited
A product that offers multiple modules while serving as a stable and scalable database
Pros and Cons
- "It is a stable solution...It is a scalable solution."
- "The only downside of the product is that it is an expensive solution that needs to consider lowering its prices to improve the product."
What is our primary use case?
There are no primary use cases of the solution in our company. We use SAP HANA as a database in our company because of the expiry deadline of our hardware, which is in January next year.
How has it helped my organization?
The benefit of SAP HANA can be observed from the fact that my entire organization depends on the solution since we use around nine to ten modules of SAP, including finance, inventory management, and SCM.
What needs improvement?
There are no weaknesses in the solution. My company tries to improve its different applications, making it one of the major reasons for us to move from SAP HANA to S4 HANA while also considering the fact that SAP may discard SAP ECC 6.0 by 2027. After that, SAP will provide us with the liberty to upgrade the product.
The only downside of the product is that it is an expensive solution that needs to consider lowering its prices to improve the product.
For how long have I used the solution?
I have been using SAP for twenty years, and my company started using SAP HANA as a database for the past three years. My company uses the on-premises version of the solution. My company currently uses SAP ECC 6.0 EhP8 and SAP HANA as a database. My company is an end user of the solution.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
My company has around 290 users using the solution 24 hours daily.
My company has only one SAP administrator and one more person who provides support.
How are customer service and support?
Before getting support from TMC, my company used to get support from SAP Pakistan. Within the company, my team is well-equipped to look after SAP, and because of this, we don't need to opt for additional support. If there are any changes, my company approaches sAP directly. We're not dependent on the local vendors for support.
Which solution did I use previously and why did I switch?
My company has been using SAP since 2004, so I don't know the other products used in the past.
How was the initial setup?
Speaking about the initial setup phase, my company is still in the planning phase, and because of this, there is no dedicated person involved to look after the initial setup process.
The solution is deployed on-premises, but we plan to move to AWS in the future. We will start the migration process in the next month or after two or three months.
What about the implementation team?
The vendor takes care of the product's implementation part.
What's my experience with pricing, setup cost, and licensing?
Price-wise, the product falls on the higher side of the spectrum. There is no need to pay for maintenance and support additionally. Support is available for bug fixes in the product.
What other advice do I have?
As there is no alternative for SAP in the market, I rate the overall solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Vice President at StarTek
Flexible processing, overall great functionality, and highly scalable
Pros and Cons
- "The main feature is that the processes are very flexible, they are able to be adapted to the business and their departments."
- "There could be better management for faster updates, last year there were some changes in India to the e-invoicing feature."
What is our primary use case?
We use it for database virtualization.
What is most valuable?
The main feature is that the processes are very flexible, they are able to be adapted to the business and their departments. The solution is very good and has covered all functional areas needed in this type of solution.
What needs improvement?
There could be better management for faster updates, last year there were some changes in India to the e-invoicing feature. During that time, there was a couple of updates that we had to wait until the release happened before we could do the implementation, this was a time we had to wait. They are pretty good at releasing updates but that time it was not the fastest.
For how long have I used the solution?
I have been using the solution for a few months.
What do I think about the stability of the solution?
I have found the solution to be stable, it is very robust.
What do I think about the scalability of the solution?
There is the ability to scale the solution by increasing capacity with no problem, it is very flexible. We have almost 34,000 users using the solution.
How are customer service and technical support?
We had some issue with support in the past because they did not have enough availability. However, they have improved and now they are okay.
How was the initial setup?
Since we have been using the solution before we did not have any issues with the install. There were not any major complex operations. However, there were some challenges but we had the full documentation with us and it was not a problem.
What's my experience with pricing, setup cost, and licensing?
The price of the solution could be reduced, it is expensive. If they wanted to go into other industries and sectors the cost is on the higher side. They cannot go into each and every sector. If the cost was more reasonable, then it would be easy for them to enter more markets. This would be a disruptor in the industry because it would be used more often than other solutions, which would be good for the company.
What other advice do I have?
I do recommend this solution but at the same time, it is expensive. The cost will not be able to be afforded by everyone such as medium and small scale businesses.
I rate SAP HANA an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
It has a high computing speed, so developers can easily develop programs
Pros and Cons
- "The best feature of SAP HANA is column computing. The computing speed of the solution is also very high, so developers can easily develop programs through SAP HANA."
- "Per SAP, you can do both transactional and analytical processes in SAP HANA. Though that's true, the speed is slower when you combine the two functions, so this is what I'd like SAP to improve in SAP HANA. In the next release, I want to see better diagrams in SAP HANA and a more user-friendly interface."
What is our primary use case?
I use SAP HANA for enterprise, financial, and materials management.
What is most valuable?
The best feature of SAP HANA is column computing. The computing speed of the solution is also very high, so developers can easily develop programs through SAP HANA.
What needs improvement?
Per SAP, you can do both transactional and analytical processes in SAP HANA. Though that's true, the speed is slower when you combine the two functions, so this is what I'd like SAP to improve in SAP HANA.
In the next release, I want to see better diagrams in SAP HANA and a more user-friendly interface.
For how long have I used the solution?
I've used SAP HANA for a long time because I'm a technical consultant for SAP.
How are customer service and support?
I used to contact SAP to ask for help with SAP HANA, and I'm giving the SAP support team a six out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
My company still uses SAP HANA because it's an SAP business partner, plus the company also helps other companies use SAP HANA.
How was the initial setup?
SAP HANA is easy to set up. It took a short time to deploy the solution.
What's my experience with pricing, setup cost, and licensing?
SAP HANA is very expensive here in China. My company bought the SAP ERP suite, which includes SAP HANA. For others who use SAP HANA as an analytical database, CPU numbers will affect the pricing, so as a solution, it's costly.
What other advice do I have?
I'm using SAP HANA version 2.0 from 1.0.
Here in China, most people use the on-premise SAP HANA version.
My company has five hundred employees, all using SAP HANA.
I suggest this solution to people using SAP ERP or any other software from SAP.
My rating for SAP HANA is eight out of ten because it's a very powerful database for traditional and analytical scenarios.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Sr Regional Manager at a tech vendor with 10,001+ employees
The IBP module was the most useful followed by the FI/CO and CNMM
Pros and Cons
- "The solution is very stable."
- "The initial setup was pretty complex, considering the enormous amount of data they had from an Oracle ERP."
What is our primary use case?
The client is using the solution for supply chain management, and at the same time, our enterprise uses it to track the businesses' performance. The rest of our regions are going to be using SAP ECC. We are the first region to go with HANA. We were shortlisted to show them the roadmap and guide them. Supply chain management and tracking raw materials were areas of concern.
What is most valuable?
The IBP module was the most useful followed by the FI/CO and CNMM modules.
What needs improvement?
The product could be improved in several ways.
First, before carrying out a project with this environment size, a POC needs to be carried out, for which you would have access to various environments. And those environments are something that SAP should invest in and others should provide. That would be an improvement.
Second, some good amount of handholding, guidance, or other validation or certification from SAP at different levels.
Third, access to tools for a longer period than the pre-defined trial version license. That's something that we can ask our friends from SAP to extend or make available in a different licensing model at zero cost.
For how long have I used the solution?
I have three years of experience with the solution.
What do I think about the stability of the solution?
The solution is very stable. We would rate its stability as eight out of 10.
What do I think about the scalability of the solution?
We would rate the scalability of the solution as eight-plus on a scale of one to 10.
How was the initial setup?
The initial setup was pretty complex, considering the enormous amount of data they had from an Oracle ERP. Migration was an especially painful task, but we managed to sail through it thanks to the support of our customer. We delivered it within the timelines. We managed a few escalations. We worked with the customer. We had a weekly stand-up with the customer and various workshops and sessions to educate them and highlight the challenges.
What about the implementation team?
Implementation was completely in-house with a team of around 18 to 22 people and a couple of people from SAP, who looked at the overall program management level, providing guidance plus certifying that best practices were being followed and implemented.
The deployment, moving from Oracle to SAP HANA, took around eight months
What's my experience with pricing, setup cost, and licensing?
The customer took care of all the SAP license costs. Our scope was primarily implementation and migration support.
Which other solutions did I evaluate?
Oracle ERP had the flexibility, but it didn't have the functionality that the customer was looking for.
What other advice do I have?
We would give the product an overall rating of nine out of 10.
We have an entirely SAP family, which makes it easy to manage and support. The customer opened its first, and we are doing multiple instances of SAP ECC implementations for the rest of the small countries in APAC, the Middle East, and Africa.
Around 175 to 250 people use the solution at every level of the customer's organization.
We will be providing maintenance for the next five years.
My advice would be to explore and play with the different systems available in the market. But, ultimately, look for a system with a brand, broad user usability, and support. For instance, my customer wanted to explore an open-source ERP. We persuaded him to go with SAP, primarily because they have the expertise. They adhere to the best policies. They offer support, etc.
If you don't have all this, don't explore freebies. Go for a licensed version, recommended globally, and highly rated by Gartner or various research and consulting firms.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Gold Partners
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