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Bassem Mohammed - PeerSpot reviewer
IT Application Manager at a manufacturing company with 501-1,000 employees
Real User
Top 10
Oct 11, 2022
Reliable, stable, scalable, and can be integrated with third parties and other enhancements needed by businesses
Pros and Cons
  • "What's most valuable in SAP HANA is that it covers the business process systems of my company. The solution also helps because it makes almost everything automated. Another valuable feature of SAP HANA is that it can be integrated with third parties and other enhancements needed by the company."
  • "What needs improvement in SAP HANA is its automation, in particular, it needs more enhancements in that area."

What is our primary use case?

We use SAP HANA for our BW system, which is the system we use for our BI tools and BI reports.

What is most valuable?

What's most valuable in SAP HANA is that it covers the business process systems of my company. The solution also helps because it makes almost everything automated. Another valuable feature of SAP HANA is that it can be integrated with third parties and other enhancements needed by the company.

What needs improvement?

What needs improvement in SAP HANA is its automation, in particular, it needs more enhancements in that area.

Right now, what I need is already covered by SAP HANA, so I have no additional features in mind for it.

For how long have I used the solution?

I've been using SAP HANA for four years.

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SAP HANA
December 2025
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What do I think about the stability of the solution?

SAP HANA is a stable and reliable solution.

What do I think about the scalability of the solution?

SAP HANA is a scalable solution.

How are customer service and support?

The technical support for SAP HANA is good. On a scale of one to five, I'm rating SAP support five out of five.

How was the initial setup?

The initial setup for SAP HANA isn't complex. It would depend on what you need, but it's easy because you just need to define the business process and blueprint, get approval from your business team and technical team, build the structures, get approval, then configure, assign, and get approval again so you can start working on SAP HANA.

The total time it takes to deploy SAP HANA would depend on the gathering of information, checking what prevails, arranging it correctly, getting the approval, then proceeding with the deployment. You should have a plan regarding the timing, the processes, the resource, the budget, etc., for the deployment of SAP HANA.

On a scale of one to five, I'm rating the implementation of SAP HANA as five out of five.

What's my experience with pricing, setup cost, and licensing?

SAP HANA is more expensive than other solutions.

What other advice do I have?

I'm working on data selection, upgrading database engines, and updating database versions. I'm the IT Application Manager, so I assist in those areas.

I'm working on the latest version of SAP HANA.

My company has an SLA contract with SAP for the maintenance of SAP HANA, which means that the SAP team will take care of the maintenance. You also have the option to cover the maintenance yourself if you have a team of SAP HANA consultants and seniors.

In my current organization, a total of five hundred people use SAP HANA.

I would recommend SAP HANA to others, particularly for business process needs. You need to make sure that the solution is already defined for your organization's business process. For example, if you're in the manufacturing industry, then SAP HANA should be defined for manufacturing. You shouldn't have to make many customizations to it. This is what you need to check first. SAP HANA should cover all and automate your business processes without needing a lot of customizations.

My rating for SAP HANA is nine out of ten.

My company is a customer of SAP.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1156443 - PeerSpot reviewer
Sr Regional Manager at a tech vendor with 10,001+ employees
Real User
Sep 18, 2022
The IBP module was the most useful followed by the FI/CO and CNMM
Pros and Cons
  • "The solution is very stable."
  • "The initial setup was pretty complex, considering the enormous amount of data they had from an Oracle ERP."

What is our primary use case?

The client is using the solution for supply chain management, and at the same time, our enterprise uses it to track the businesses' performance. The rest of our regions are going to be using SAP ECC. We are the first region to go with HANA. We were shortlisted to show them the roadmap and guide them. Supply chain management and tracking raw materials were areas of concern.

What is most valuable?

The IBP module was the most useful followed by the FI/CO and CNMM modules.

What needs improvement?

The product could be improved in several ways.

First, before carrying out a project with this environment size, a POC needs to be carried out, for which you would have access to various environments. And those environments are something that SAP should invest in and others should provide. That would be an improvement.

Second, some good amount of handholding, guidance, or other validation or certification from SAP at different levels.  

Third, access to tools for a longer period than the pre-defined trial version license. That's something that we can ask our friends from SAP to extend or make available in a different licensing model at zero cost.

For how long have I used the solution?

I have three years of experience with the solution.

What do I think about the stability of the solution?

The solution is very stable. We would rate its stability as eight out of 10.

What do I think about the scalability of the solution?

We would rate the scalability of the solution as eight-plus on a scale of one to 10.

How was the initial setup?

The initial setup was pretty complex, considering the enormous amount of data they had from an Oracle ERP. Migration was an especially painful task, but we managed to sail through it thanks to the support of our customer. We delivered it within the timelines. We managed a few escalations. We worked with the customer. We had a weekly stand-up with the customer and various workshops and sessions to educate them and highlight the challenges. 

What about the implementation team?

Implementation was completely in-house with a team of around 18 to 22 people and a couple of people from SAP, who looked at the overall program management level, providing guidance plus certifying that best practices were being followed and implemented. 

The deployment, moving from Oracle to SAP HANA, took around eight months

What's my experience with pricing, setup cost, and licensing?

The customer took care of all the SAP license costs. Our scope was primarily implementation and migration support.

Which other solutions did I evaluate?

Oracle ERP had the flexibility, but it didn't have the functionality that the customer was looking for.

What other advice do I have?

We would give the product an overall rating of nine out of 10.

We have an entirely SAP family, which makes it easy to manage and support. The customer opened its first, and we are doing multiple instances of SAP ECC implementations for the rest of the small countries in APAC, the Middle East, and Africa.

Around 175 to 250 people use the solution at every level of the customer's organization.

We will be providing maintenance for the next five years.

My advice would be to explore and play with the different systems available in the market. But, ultimately, look for a system with a brand, broad user usability, and support. For instance, my customer wanted to explore an open-source ERP. We persuaded him to go with SAP, primarily because they have the expertise. They adhere to the best policies. They offer support, etc. 

If you don't have all this, don't explore freebies. Go for a licensed version, recommended globally, and highly rated by Gartner or various research and consulting firms.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Gold Partners
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Buyer's Guide
SAP HANA
December 2025
Learn what your peers think about SAP HANA. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
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Owner at a engineering company with 1-10 employees
Real User
Jan 16, 2022
Offers advanced features, helps reduce hours, and makes it easy to find what you need
Pros and Cons
  • "The solution offers advanced features that the company was struggling to implement."
  • "A documents preview could be helpful."

What is our primary use case?

I was using the product for some research in technical drawings - in terms of making some drawings, the different parts, and the structure of the machinery. I don't know if it's available in the SAP HANA, however, there is a model for this to schedule the maintenance. The company wasn't using it. Sometimes the product furnishes a lot of insights, cultural insights that the company still is not ready to implement.

What is most valuable?

The solution offers advanced features that the company was struggling to implement. For example, in terms of parts, you can't implement a lot of structures of the machinery, however, you still need to use the codes. They're not related one to another, which makes them hard to find, typically. That means every time you need it to buy an entire assembly of parts, you need to know exactly which one you had. You have to use a drawing, a technical drawing, that specifies each code that you need. SAP saves you from asking to bring an entire assembly with a lot of parts. That's a powerful aspect that could help to reduce hours of work that are wasted in this way.

What needs improvement?

A documents preview could be helpful. Today we have a lot of documents, for example, in PDF formats, which we would like to preview. We'd even just like to click on an icon and have it open another tab. That way, I can see the document directly inside SAP HANA. In the company I was working with, we had a parallel system which meant we needed to go to SAP, see the code, see the drawing number, and then go to another system that is finished by Autodesk, and then find the drawing and open it. This is a lot of work.

I really would like to just have it inside this app. 

I'd like the product to have more mobile aspects. Many younger users want mobility and flexibility.

The solution can be expensive. In Brazil, many companies still do pretty much everything in Brazil, and, if they want to try a new solution, they want to try it at zero cost. Many, therefore, will look for open-source solutions before they even consider SAP.

For how long have I used the solution?

I've used the solution over the last 12 months. 

What do I think about the stability of the solution?

It's very stable. Sometimes it gets a little slow, however, that might be a company issue. When it came to the internet the entire site wasn't that good. Sometimes you had too many people connecting and the company was using a lot of Google solutions. You noticed that when a lot of people are in virtual meetings, we would have internet connections affected.

What do I think about the scalability of the solution?

I'm not sure about the scalability.

I don't know if you can use it in a Docker or if you can scale it in SQL and you can maintain the speed, or if you are talking about, for example, big data. The infrastructure of the company seemed to be weighed down, for example, when there were a lot of virtual meetings and it affected the internet. I can't speak to if this problem would also affect being able to scale the product.

How are customer service and support?

I would describe technical support as good. It's always worked for me and therefore I have no complaints. 

How was the initial setup?

I didn't handle the initial implementation. The company furnished all the equipment needed for me to work. They gave me the computer, which Red Hat was installed on. They just give me access and showed me where to access what I needed and where to put the ID and password. I didn't do anything.

Typically there are six people that are available for maintenance tasks. They're IT technicians.

What's my experience with pricing, setup cost, and licensing?

SAP solutions are typically quite expensive.

What other advice do I have?

I'm a partner and consultant. 

I'm not sure which version of the product I am on.

I'd advise new users that it's important to first find a solution that can understand the culture that's involved inside this solution. Sometimes people think that ERP software like SAP are magical things that you just install it and it makes life easier. It doesn't work like this. You need to have the culture, you have to have this knowledge. You need to understand how it works and how much it requires from you. It requires more than you think. It doesn't work like magic.

I'd rate the solution at a nine out of ten. It's very good, however, there's always room for improvement. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Joyee Sen - PeerSpot reviewer
SAP Service Delivery Manager at a computer software company with 5,001-10,000 employees
Vendor
May 9, 2023
Feature-rich with excellent performance and capable of integrating with most applications
Pros and Cons
  • "A very feature-rich solution with excellent performance."
  • "This is an expensive solution."

What is our primary use case?

This is an in-memory database. It's designed to leverage the use of new generation, multi-threaded CPU architecture. We are service providers.

What is most valuable?

This is a very feature-rich solution with excellent performance. It's capable of integrating with most applications on the market. The stand-out feature of SAP HANA is that all data resides in memory. Processing is significantly faster, and the need and size of databases drop because there is no need to create and maintain tables that hold historical data.

What needs improvement?

As with all electrical products, this is an expensive solution and we'd like to see licensing costs reduced. 

For how long have I used the solution?

We've been using this solution for 10 years. 

What do I think about the stability of the solution?

The solution is stable. 

How are customer service and support?

The technical support is very knowledgeable and provide good service. 

How was the initial setup?

The initial setup doesn't take more than a few hours. The on-premise version can be installed on public cloud and SAP now have their own version on private cloud. Installation is just a matter of preparing the operating system that has certain prerequisites, patches, and networking requirements that need to fill parameters.

What's my experience with pricing, setup cost, and licensing?

The hardware to run a HANA database requires extremely big servers, makes this an expensive solution. 

What other advice do I have?

There aren't many options available and this is a good product. I rate SAP HANA eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Senior Associate at a tech consulting company with 10,001+ employees
Real User
Mar 23, 2023
Good solution to use for MDC
Pros and Cons
  • "We use SAP HANA for Master Data Governance."
  • "The solution needs to work on its performance and make it faster."

What is our primary use case?

We use SAP HANA for Master Data Governance.

What needs improvement?

The solution needs to work on its performance and make it faster.

For how long have I used the solution?

I have been working with the solution for four years.

What do I think about the stability of the solution?

I am satisfied with the tool’s stability.

What do I think about the scalability of the solution?

I would rate the solution’s scalability an eight out of ten. Our company has four users for the solution.

How are customer service and support?

The solution’s tech support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is straightforward. The deployment took around six months to complete.

What's my experience with pricing, setup cost, and licensing?

The tool’s subscription is yearly.

What other advice do I have?

I would rate the overall solution a nine out of ten. You can use the solution if it meets your requirements.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Amin Mohamed - PeerSpot reviewer
Procurement & Contracts Team Leader at a computer software company with 201-500 employees
Real User
Jan 17, 2023
Excellent monitoring, reporting, and price and stock control
Pros and Cons
  • "SAP HANA's most valuable features are monitoring, reporting, and price and stock control."
  • "SAP HANA isn't user-friendly, and it's very hard to train newcomers to use it."

What is our primary use case?

I primarily use SAP HANA for procurement.

What is most valuable?

SAP HANA's most valuable features are monitoring, reporting, and price and stock control.

What needs improvement?

SAP HANA isn't user-friendly, and it's very hard to train newcomers to use it. In the future, SAP HANA should develop and review their offering for the construction field.

For how long have I used the solution?

I've been using SAP HANA for six years.

What do I think about the stability of the solution?

SAP HANA is very stable - I would rate its stability ten out of ten.

What do I think about the scalability of the solution?

SAP HANA's scalability is good - I would rate it nine out of ten.

How was the initial setup?

SAP HANA was very hard to implement.

What about the implementation team?

We used an in-house team.

What was our ROI?

SAP HANA has saved us huge amounts of time and money.

What's my experience with pricing, setup cost, and licensing?

SAP HANA is very expensive for small to medium businesses.

What other advice do I have?

I would give SAP HANA a rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Ashwin Bhadouria - PeerSpot reviewer
Assistant Manager I.T. SAP HCM at a manufacturing company with 1,001-5,000 employees
Real User
Jan 13, 2023
Good, satisfactory, and very customizable product
Pros and Cons
  • "The most valuable features I have found are speed, dashboard, and reporting."
  • "There are a few areas wherein there could be a patch upgrade, and that can cover up the country-specific payroll areas."

What is our primary use case?

Our primary use case is for the database and the network.

What is most valuable?

The most valuable features I have found are speed, dashboard, and reporting.

What needs improvement?

There are a few areas wherein there could be a patch upgrade, and that can cover up the country-specific payroll areas.

For how long have I used the solution?

I have been using SAP HANA for the past two years.

What do I think about the stability of the solution?

The stability is amazing.

What do I think about the scalability of the solution?

There is a high level of scalability. We currently have around three hundred and thirty licenses.

How are customer service and support?

Technical support is excellent. There has never been a case where I was not given an answer.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very difficult and not easy.

What about the implementation team?

The deployment took two months to implement.

What was our ROI?

It is a good, satisfactory, and very customizable product. There has not been a situation where I have not been able to provide a solution to the customer. I think it is the best product.

What's my experience with pricing, setup cost, and licensing?

The pricing is relatively high for both customers and partners.

What other advice do I have?

I would highly recommend SAP HANA and would give it a ten on a scale of one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Independent Consultant at a retailer with 11-50 employees
Real User
Oct 26, 2022
Great documentation, a good interface, and simple to implement
Pros and Cons
  • "The UX experience is very good."
  • "The relationship with a partner that sells SAP could be better. We depend much more on our own development, and the partner is for selling us the solutions, so we need them to be able to supply help and answers. The partner isn't very helpful, and we have to rely on our own knowledge and research."

What is our primary use case?

SAP Business One works with SQL or HANA. My experience in HANA is configuring and administrating the database. We will also use it for the virtualization of all of our machines. 

We use SAP Business One and HANA as they have the same platform and databases.

How has it helped my organization?

It is in the internal control system and with the most important decisions for the management of the enterprise, the process of decision-making. We are much more able to analyze the information we get from the software and analyze why it works and whether it's good or bad. It also assisted us with internal control.

What is most valuable?

The solution has a pure interface. The UX is very good. That's the most significant feature.

Working with KPIs and ERP is easy.

There is too much documentation, and SAP has open SAP courses that are very useful. It depends a lot on what I, as a consultant, am interested in. 

When you understand the software, the setup is simple. 

It is stable.

The product scales well. 

What needs improvement?

Perhaps the access to learning could be improved, although it is also very good right now. 

The relationship with a partner that sells SAP could be better. We depend much more on our own development, and the partner is for selling us the solutions, so we need them to be able to supply help and answers. The partner isn't very helpful, and we have to rely on our own knowledge and research.

It could use more organizational functionality. for example, treating and analyzing stock items. I have to work a lot to organize the information, the articles, groups, subgroups, families, and so on. 

For how long have I used the solution?

I've been using the solution for ten years.

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product is scalable.

How are customer service and support?

Technical support is good, and a lot of useful documentation is available. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup isn't too hard if you know SAP software. 

In an enterprise with 150 end users, you might need two to three people to deploy the solution. 

What was our ROI?

I don't measure the ROI. With all the processes and changes in business it isn't easy, and we don't pay much attention to that.

What other advice do I have?

I am a client as well as a consultant. In both enterprises that I am responsible for, we bought SAP Business One for HANA.

We are in the process of installing HANA 2.0. 

It's a good investment. 

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free SAP HANA Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free SAP HANA Report and get advice and tips from experienced pros sharing their opinions.