SAP HANA Reviews

SAP Business One works with SQL or HANA. My experience in HANA is configuring and administrating the database. We will also use it for the virtualization of all of our machines. 

We use SAP Business One and HANA as they have the same platform and databases.

It is in the internal control system and with the most important decisions for the management of the enterprise, the process of decision-making. We are much more able to analyze the information we get from the software and analyze why it works and whether it's good or bad. It also assisted us with internal control.

The solution has a pure interface. The UX is very good. That's the most significant feature.

Working with KPIs and ERP is easy.

There is too much documentation, and SAP has open SAP courses that are very useful. It depends a lot on what I, as a consultant, am interested in. 

When you understand the software, the setup is simple. 

It is stable.

The product scales well. 

Perhaps the access to learning could be improved, although it is also very good right now. 

The relationship with a partner that sells SAP could be better. We depend much more on our own development, and the partner is for selling us the solutions, so we need them to be able to supply help and answers. The partner isn't very helpful, and we have to rely on our own knowledge and research.

It could use more organizational functionality. for example, treating and analyzing stock items. I have to work a lot to organize the information, the articles, groups, subgroups, families, and so on. 

I've been using the solution for ten years.

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. 

The product is scalable.

Technical support is good, and a lot of useful documentation is available. 

The initial setup isn't too hard if you know SAP software. 

In an enterprise with 150 end users, you might need two to three people to deploy the solution. 

I don't measure the ROI. With all the processes and changes in business it isn't easy, and we don't pay much attention to that.

I am a client as well as a consultant. In both enterprises that I am responsible for, we bought SAP Business One for HANA.

We are in the process of installing HANA 2.0. 

It's a good investment. 

I'd rate the solution ten out of ten.

This solution is an advanced, analytical database, which supports in-memory computing.

We appreciate that the current, redesigned version of this solution that is much more straightforward for new users, and has been well thought out with industry best practice standards in mind.

While new users to this solution have the benefit of the new design, existing ERP users may experience issues with migrating legacy data.  We would like to see development of ready-made tools that allow for easy mapping when upgrading.

There is an issue with the programming language that has been introduced in the latest updates to the product, as it does not match the language originally used to develop the solution. We would like to have development tools included as a feature of the solution to help with this.

Also, this product has seen a large amount of new features added over the last few versions, and we would like the focus to be on improving those before more functionality is added.

We have been using this solution for more than five years.

This is a stable solution in our experience. However, current ECC users may experience issues with performance.

The cloud-based versions of this solution is auto-scalable, which is easy to initiate.

We have found that the support for this solution is a little inconsistent, particularly with the regular introduction of new functionality, which doesn't allow the technical teams time to become fully acquainted with the tools they need to support.

Neutral

The initial setup for this solution is straightforward as it is all automated. The setup is also easy, except for issues with migrating legacy data.

We are using SAP HANA as a single system for global solutions. 

I have been using SAP HANA for approximately four years.

SAP HANA is a stable solution.

We have more than 3,000 users using the solution in my organization.

The support is good from SAP HANA.

The initial setup of SAP HANA is complex. We did the implementation of one site, and a global deployment will take another three to four years. 

We used a partner for the deployment of SAP HANA. 

The solution has been good in our use case. Everything has been operating well.

A business has to understand what processes they need to use and according to their needs, they have to activate the required configurations within the SAP HANA system.

I rate SAP HANA a nine out of ten.

We use SAP HANA as the source of SAP or SAP S/4HANA. We don't have a BW system in between, so we assess data from SAP HANA DB, and we use HANA data models in the HANA database and consume those into SAP.

The feature I found most valuable in SAP HANA is modeling. I also like that the solution has good integration and you can integrate it with any system, even third-party systems.

Ease of use could be improved in SAP HANA. I like SAP because SAP solutions can be used by anyone, which means even laymen can start working on SAP tools, but in SAP HANA modeling, you'll need to know some other technologies and sequel scripting, and you need a separate skillset, so if you don't have the skillset, you won't be able to work on SAP HANA. Making SAP HANA low-code would make it even better.

I've been using SAP HANA for two years.

SAP HANA is a stable solution.

SAP HANA is a scalable solution.

I find the technical support for SAP HANA pretty good because if you have any issues, the team responds to you very quickly.

The initial setup for SAP HANA was straightforward. I don't have information on how long it took to deploy the solution because I wasn't in charge of the deployment.

I have no information on SAP HANA licensing costs.

More than three hundred people use SAP HANA within my organization.

At the moment, there's no plan to increase usage for SAP HANA.

My company does system patching every quarter, so there's no issue with maintaining the solution.

I would recommend SAP HANA to others who want to start using it.

My rating for the solution is eight out of ten.

Some functions have good performance.

I think a lot of areas need improvement. There seem to be a lot of requirements.
In Taiwan, we have a general universal invoice system in our government, and we need more support for this.

I would like more technical documentation. I would like it to be easier to find online help or have a better launch-based service.

SAP has a lot of functions, so we need more best practices and more detailed documentation on industry solutions. For example, it would be good to have documentation on why a certain process needs to be set up and which kinds of configurations need to be set up.

Before SAP HANA releases the next update, they need to run more internal tests.

I've been using it since 2016.

The 2020 version is stable.

It is scalable. We have more than 100 people using SAP HANA. Most of them are developers and consultants.

Technical support has been more helpful than before but still need improvement.

The initial setup proceeds better when best practices are followed. It can take more than a week to implement the system.

We have one team that handles the maintenance of the solution.

We used an in-house team for the deployment.

On the basis of my experience, SAP HANA is better than other solutions.

I would recommend SAP HANA, and on a scale from one to ten, I would give it a rating of eight.

We use this solution to custom build features. We are customers of SAP HANA and I'm a solutions manager working for a retail company in Finland. 

The product handles high volumes very well and provides good integration. HANA has great databases and we're able to have a lot of custom-built features. I think this is the best solution for us given our high file volumes.

The SAP ERP processes are quite complex for us and it's a challenge. I don't like the presentation layer tools on the analytics side, it's too complex. I'd like to see a consistent analytic system as those tools and their capabilities are not easy to select. An alternative could be for them to offer the option of access to other solutions.

I think the solution is relatively stable but in some cases, it can depend on the service provider and their capabilities. We handle about 40 promoters, all in Finland and dealing with high volumes. Our market set is very high here.

I think it is highly scalable but it comes at a financial cost. We currently have around 1,000 users. 

We use the support when we need it but we have quite good capabilities ourselves. If we're having some challenges then it can take time to have them resolved or to find the root cause of the problem. We've had some ongoing challenges that have taken quite a while to resolve. 

If you have some experience, the initial setup is quite easy. 

We are always discussing ways to optimize memory usage and hence our licensing costs. The solution is quite expensive but we also get a lot of value-added because of the high level of integration. I think it's worth the money but it's a fine balance. 

I would recommend SAP HANA solution for ERP but not necessarily for analytics. There is no other solution that can provide the value added that we get from SAP, despite the challenges. 

I rate this solution nine out of 10.

I was using the product for some research in technical drawings - in terms of making some drawings, the different parts, and the structure of the machinery. I don't know if it's available in the SAP HANA, however, there is a model for this to schedule the maintenance. The company wasn't using it. Sometimes the product furnishes a lot of insights, cultural insights that the company still is not ready to implement.

The solution offers advanced features that the company was struggling to implement. For example, in terms of parts, you can't implement a lot of structures of the machinery, however, you still need to use the codes. They're not related one to another, which makes them hard to find, typically. That means every time you need it to buy an entire assembly of parts, you need to know exactly which one you had. You have to use a drawing, a technical drawing, that specifies each code that you need. SAP saves you from asking to bring an entire assembly with a lot of parts. That's a powerful aspect that could help to reduce hours of work that are wasted in this way.

A documents preview could be helpful. Today we have a lot of documents, for example, in PDF formats, which we would like to preview. We'd even just like to click on an icon and have it open another tab. That way, I can see the document directly inside SAP HANA. In the company I was working with, we had a parallel system which meant we needed to go to SAP, see the code, see the drawing number, and then go to another system that is finished by Autodesk, and then find the drawing and open it. This is a lot of work.

I really would like to just have it inside this app. 

I'd like the product to have more mobile aspects. Many younger users want mobility and flexibility.

The solution can be expensive. In Brazil, many companies still do pretty much everything in Brazil, and, if they want to try a new solution, they want to try it at zero cost. Many, therefore, will look for open-source solutions before they even consider SAP.

I've used the solution over the last 12 months. 

It's very stable. Sometimes it gets a little slow, however, that might be a company issue. When it came to the internet the entire site wasn't that good. Sometimes you had too many people connecting and the company was using a lot of Google solutions. You noticed that when a lot of people are in virtual meetings, we would have internet connections affected.

I'm not sure about the scalability.

I don't know if you can use it in a Docker or if you can scale it in SQL and you can maintain the speed, or if you are talking about, for example, big data. The infrastructure of the company seemed to be weighed down, for example, when there were a lot of virtual meetings and it affected the internet. I can't speak to if this problem would also affect being able to scale the product.

I would describe technical support as good. It's always worked for me and therefore I have no complaints. 

I didn't handle the initial implementation. The company furnished all the equipment needed for me to work. They gave me the computer, which Red Hat was installed on. They just give me access and showed me where to access what I needed and where to put the ID and password. I didn't do anything.

Typically there are six people that are available for maintenance tasks. They're IT technicians.

SAP solutions are typically quite expensive.

I'm a partner and consultant. 

I'm not sure which version of the product I am on.

I'd advise new users that it's important to first find a solution that can understand the culture that's involved inside this solution. Sometimes people think that ERP software like SAP are magical things that you just install it and it makes life easier. It doesn't work like this. You need to have the culture, you have to have this knowledge. You need to understand how it works and how much it requires from you. It requires more than you think. It doesn't work like magic.

I'd rate the solution at a nine out of ten. It's very good, however, there's always room for improvement. 

We work with the latest update.

We use the solution as a database. We primarily use it for the SAP application. Some of the use cases involve CDS Views, which provides a quicker processing of the report and the application.

The in-memory database is a good and valuable feature.

Since we use BW, we are required to use an SLT tool to carry out the data for generating the reports. But, when it comes to in-memory database in respect of the realtime reporting, I do not see why this report cannot be made available from the system itself. This would allow for some partitioning of the database, so that there would not be a need for the EMP in respect of the realtime data.

The initial setup was complex. I am talking about how the data is replicated to the site. We had an Oracle Database and did replication to the VR site. Yet, when it comes to HANA, we are forced to work out the method for ensuring that this replication works as it should. It is at this point that the solution becomes stable. 

Technical support could be better. When we have requested this, the tendency has been to instruct us to implement a note and keep them apprised. In reality, there is no one who helps us with actual troubleshooting of the problem. 

The pricing is a bit on the high side. 

While I would definitely recommend the solution, I would caution that one should employ the proper resources that are geared towards the system. Unfortunately, SAP does not provide a structured training program, which means a person must rely on multiple system integrators and some service providers.

We have been using SAP HANA for more than three years.

The stability is very good and we have encountered no issues regarding it. 

The initial setup was complex. I am talking about how the data is replicated to the site. We had an Oracle Database and did replication to the VR site. Yet, when it comes to HANA, we are forced to work out the method for for ensuring that this replication works as it should. It is at this point that the solution becomes stable.

The solution is easy to scale.

Technical support could be better. When we have requested this, the tendency has been to instruct us to implement a note and keep them apprised. In reality, there is no one who helps us to actually troubleshoot the problem. 

We had already been using SAP when we switched from it to Oracle, because all of the innovations were taking place on HANA. 

The initial setup was complex. I am talking about how the data is replicated to the site. We had an Oracle database and did replication to the VR site. Yet, when it comes to HANA, we are forced to work out the method for for ensuring that this replication works as it should. It is at this point that the solution becomes stable.

The deployment lasted six months. 

We deployed with the help of a vendor.

No real maintenance is required. Data volume management is needed and all the reports are available, based on which the maintenance is easy. 

The pricing is a bit on the high side. 

The use of hardware does not incur additional costs. 

There are 40,000-plus users making use of the solution in our organization.

I rate SAP HANA as an eight out of ten. 

We use this solution for our CRM, and for our ERP, inventory, and supply chain management. It's basically used to run the majority of the company. We are customers of SAP HANA and I'm an account executive. 

SAP is great for what it does. There are likely better solutions out there but I'm not aware of them. It's a solution for big companies and in that sense it makes management of the databases much easier for higher-level people to know what's going on. 

The user interface and CRM need to be more user-friendly, it's abnormally painful. I'm a frontline user of the CRM, and it requires lots of clicks that are unnecessary. Less is more on the internet and quite often I'm clicking five, six, seven times to get where I need, and that's not effective. When an item in a certain category is not done properly, it can either lock up a system or not complete the process. We see it on a daily basis and we have to figure out a workaround to solve it. It's a technical issue that SAP's had since the beginning, and it hasn't yet been solved. With SAP everything has to be categorized. If it's not, it causes system issues and then you have to decipher the issue to try and undo it. It's an algorithm argument flaw. In the near future, I'd like to see better user interfaces and better connectors between modules.

I've been using this solution for about eight years. 

The solution is rock stable now. We have an SAP team and five or six people fixing day-to-day issues with up to 30 people working on it all the time. There is an additional team that implements new functionalities. 

It can scale infinitely. We have 12,000 users internationally and we use the product extensively. 

I have previously used Salesforce and I don't like it. It runs like a 1980s webpage in the current era.

The initial setup was painful and required a lot of work. Systems would go down all the time because there were initial errors with the SAP system. but once it was up and stabilized, things were good. It still has flaws but it's a good solution as a whole. They've implemented extra modules from SAP. If you don't implement it properly you'll feel the pain. It probably took around six months to solve all the issues because SAP is so big and so integrated and so integral, it can take a while to fix the problems. You can limp along until things are solved and find workarounds, but it takes a lot of effort. SAP helped us with the implementation. 

SAP is expensive but it's a good solution for what it does. You're going to get a $20 answer, for a $20 product. For all the functionality it offers, the cost is worth it.

It's important to plan and then plan again before implementing. If you don't plan properly, you will fail. The solution requires planning the implementation, making sure your company is the right size for the product. If you're an SMB, this might not be the right product for you. It might cost you more than you think. If you're enterprise size, you should look at getting into SAP, because it is the right solution. It's a solid product despite some minor issues - if SAP were to fix them it would raise the level of the solution. 

As a user, I rate the solution eight out of 10. 

We are end users of SAP HANA and I'm assistant vice president of our company. 

The solution's in-memory computing and the efficient response time are very good features. It's a good solution. 

Because SAP HANA is completely in-memory, it requires the use of bigger systems which have a higher amount of RAM. If the system does go down then coming back up is difficult and can take 30 to 40 minutes. It's a big drawback of the solution and one they ought to solve because the multiple downtimes are a problem.

I've been using this solution for six years. 

The solution is scalable so if you want to increase your node capabilities, it's very easy to scale out. You just have to add the node and it gets started.

The technical support people are very competent.

The initial setup is straightforward and there were no problems with deployment. 

I recommend this solution but running SAP HANA requires deep pockets - it's costly.

I rate this solution eight out of 10.