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reviewer1396107 - PeerSpot reviewer
CEO at a financial services firm with 1,001-5,000 employees
Real User
A scalable and stable solution with valuable features
Pros and Cons
  • "All features are valuable."
  • "They can improve their technology for the CRM subsystem. There are other products that are better and more effective for the CRM subsystem. Its price could be better. It is expensive."

What is our primary use case?

We have a lot of clients from different industries, such as factories and hospitals. We have deployed it on the cloud as well as on-premises for various clients.

What is most valuable?

All features are valuable. 

What needs improvement?

They can improve their technology for the CRM subsystem. There are other products that are better and more effective for the CRM subsystem.

Its price could be better. It is expensive.

For how long have I used the solution?

I have been using SAP HANA for several years. I have been using it since they launched the HANA database.

Buyer's Guide
SAP HANA
November 2024
Learn what your peers think about SAP HANA. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have installed SAP HANA for around 15,000 users.

How are customer service and support?

I would say they are average. Sometimes, they are not able to answer our questions, or their answers come very late after we have already resolved the issue. They should be more familiar with the product.

Which solution did I use previously and why did I switch?

We used our own product, which we developed on our own. After engaging SAP, we substituted our own product with SAP HANA.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

It is expensive.

What other advice do I have?

I would recommend this solution. We plan to continue using this solution for our clients. 

I would rate SAP HANA an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
reviewer1414206 - PeerSpot reviewer
SAP Basis Consultant at a energy/utilities company with 1,001-5,000 employees
Real User
Reliable, fast, stable, scalable, and innovative
Pros and Cons
  • "It is very stable and very innovative. You can integrate many applications with it."
  • "The worst thing about SAP HANA is the price; it's very expensive. The licensing cost, implementation cost, hosting cost, and appliance cost are all high."

What is our primary use case?

The internet of things, big data, and utilization of block chain will be possible with HANA.

What is most valuable?

It's a reliable and fast solution.

It is very stable and very innovative. You can integrate many applications with it.

What needs improvement?

The worst thing about SAP HANA is the price; it's very expensive. The licensing cost, implementation cost, hosting cost, and appliance cost are all high. 

For how long have I used the solution?

We've been using it for three years now.

It's a cloud-based solution.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

It's very scalable.

How are customer service and technical support?

The technical support has been fine.

Which solution did I use previously and why did I switch?

We were running SAP on Oracle, and then we switched to HANA.

How was the initial setup?

If it's a new installation, it is straightforward. However, if it's a migration from one system to a new system, it's not as straightforward as you might think it would be.

What about the implementation team?

We utilized around 30 technical and functional staff because we were leaving our legacy system behind and migrating to a new one. 

What's my experience with pricing, setup cost, and licensing?

We pay for a maintenance license, and the licensing cost is high. In general, it is a very expensive solution.

What other advice do I have?

This product covers almost everything, and it's scalable and very innovative. On a scale from one to ten, I would rate SAP HANA at nine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
SAP HANA
November 2024
Learn what your peers think about SAP HANA. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
it_user1018257 - PeerSpot reviewer
Test Manager (global) at a non-tech company with 10,001+ employees
Real User
Offers business intelligence but the speed and scalability needs improvement
Pros and Cons
  • "If you want to scale with new processes and new reports, that's fairly easy."
  • "In terms of improvement, the speed is not as good as we thought it would be. That is why we are trying different solutions that will be built with different technologies."

What is our primary use case?

We use a hybrid deployment model for this solution. Our primary use case of SAP HANA is for business intelligence. 

What needs improvement?

In terms of improvement, the speed is not as good as we thought it would be. That is why we are trying different solutions that will be built with different technologies.

Also, the cost is an issue. SAP HANA is extremely expensive, especially in the cloud. Right now that has changed because you can actually purchase modules of that size but, for example, two years ago when we had a database of 10 terabytes, then we would have to purchase the hardware on our own and then put it in the cloud foreign location of the vendor. It runs on our own software that we have purchased. It's just placed in the same location as the rest of the cloud of the vendor.

They should improve the speed and scalability

For how long have I used the solution?

We have been using SAP HANA for three or four years.

What do I think about the stability of the solution?

It's stable. 

What do I think about the scalability of the solution?

If you want to scale the entire size of the database then that is difficult and has an impact on the speed. If you want to scale with new processes and new reports, that's fairly easy.

We have more than 1,000 users using this solution. 

How was the initial setup?

The initial setup, from what I recall, was complex. I remember we had a lot of issues to tackle when we set this up and with upgrading.

What about the implementation team?

We used a partner for the implementation. We had mixed feelings about our experience with them. It wasn't bad. It wasn't exceptionally good.

What other advice do I have?

We're moving away from HANA and currently implementing a new solution which is not yet productive. Only the first part of it has become productive and I can't really say whether it's better or worse. During testing, we can see it's faster than HANA and provides the same data which is promising. I would restrain myself from providing any recommendations because that might give a false impression.

I would not recommend SAP HANA because it has some issues with the speed and scalability of the size. It's also extremely expensive. It's probably the most expensive solution of all and you could expect more from it. On the other hand, we don't have much experience with other solutions yet, so it will be very difficult to provide a real recommendation.

I would rate it a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1494228 - PeerSpot reviewer
Project Manager at a logistics company with 11-50 employees
Real User
Good reporting and analytics, but the performance and integration should be improved
Pros and Cons
  • "Using this solution has given us better details for reporting and analytics."
  • "The performance and integration with other products are areas in need of improvement."

What is our primary use case?

We are using this product for IAM.

How has it helped my organization?

Using this solution has given us better details for reporting and analytics.

What is most valuable?

The most valuable feature is optimization.

What needs improvement?

The performance and integration with other products are areas in need of improvement.

For how long have I used the solution?

I have been working with SAP HANA for between three and four years.

What do I think about the stability of the solution?

The stability is okay.

What do I think about the scalability of the solution?

It scales well and we have had no trouble with it.

How are customer service and technical support?

The technical support is good.

How was the initial setup?

The deployment was straightforward.

What about the implementation team?

We had assistance from an SAP partner for deployment.

What's my experience with pricing, setup cost, and licensing?

The price of this product is good.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user