Try our new research platform with insights from 80,000+ expert users
Consultant at HAND Enterprise Solutions LTD.
Real User
It has a high computing speed, so developers can easily develop programs
Pros and Cons
  • "The best feature of SAP HANA is column computing. The computing speed of the solution is also very high, so developers can easily develop programs through SAP HANA."
  • "Per SAP, you can do both transactional and analytical processes in SAP HANA. Though that's true, the speed is slower when you combine the two functions, so this is what I'd like SAP to improve in SAP HANA. In the next release, I want to see better diagrams in SAP HANA and a more user-friendly interface."

What is our primary use case?

I use SAP HANA for enterprise, financial, and materials management.

What is most valuable?

The best feature of SAP HANA is column computing. The computing speed of the solution is also very high, so developers can easily develop programs through SAP HANA.

What needs improvement?

Per SAP, you can do both transactional and analytical processes in SAP HANA. Though that's true, the speed is slower when you combine the two functions, so this is what I'd like SAP to improve in SAP HANA.

In the next release, I want to see better diagrams in SAP HANA and a more user-friendly interface.

For how long have I used the solution?

I've used SAP HANA for a long time because I'm a technical consultant for SAP.

Buyer's Guide
SAP HANA
October 2025
Learn what your peers think about SAP HANA. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,019 professionals have used our research since 2012.

How are customer service and support?

I used to contact SAP to ask for help with SAP HANA, and I'm giving the SAP support team a six out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

My company still uses SAP HANA because it's an SAP business partner, plus the company also helps other companies use SAP HANA.

How was the initial setup?

SAP HANA is easy to set up. It took a short time to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

SAP HANA is very expensive here in China. My company bought the SAP ERP suite, which includes SAP HANA. For others who use SAP HANA as an analytical database, CPU numbers will affect the pricing, so as a solution, it's costly.

What other advice do I have?

I'm using SAP HANA version 2.0 from 1.0.

Here in China, most people use the on-premise SAP HANA version.

My company has five hundred employees, all using SAP HANA.

I suggest this solution to people using SAP ERP or any other software from SAP.

My rating for SAP HANA is eight out of ten because it's a very powerful database for traditional and analytical scenarios.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
George Mukira - PeerSpot reviewer
ICT Consultant at Spring Training & Consulting
Real User
Beneficial interactions with suppliers, reliable, and improves organization
Pros and Cons
  • "The most valuable feature of SAP HANA is the interaction it provides with external suppliers and clients."
  • "When we are using SAP HANA we have some difficulty with the customization. We would like to be able to add and make customized menus."

What is our primary use case?

We have used SAP HANA to do some tendering through the supplier management system. We have our own servers that are hosting the solution.

Primarily we use SAP HANA to manage suppliers, they can upload the tender documents. We are then able to do prequalification based on the preset requirements. We then know who is qualified and who is not. Additionally, it has helped us send notifications to the suppliers.

How has it helped my organization?

Using SAP HANA has reduced a lot of paperwork that we would typically be doing and the communication we have with our suppliers. Additionally, it has improved our organization and approval process.

What is most valuable?

The most valuable feature of SAP HANA is the interaction it provides with external suppliers and clients.

What needs improvement?

When we are using SAP HANA we have some difficulty with the customization. We would like to be able to add and make customized menus.

In a future release, there should be a way to cancel or delete, for example, a tender document. The deleting or canceling of documents is sometimes confusing.

For how long have I used the solution?

I have been using SAP HANA for approximately three years.

What do I think about the stability of the solution?

SAP HANA is a stable solution. 

What do I think about the scalability of the solution?

The scalability of SAP HANA is good.

We have more than 500 people using the solution plus the suppliers we have. We can give suppliers accounts. 

How are customer service and support?

I have used the support from SAP HANA. We have expectations some of our problems should be fixed in 24 hours but they are not fixed for 48 hours. It's not that the support does not know how to do it, but sometimes it takes a little bit longer for them to have our solution.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have used previously Oracle and Microsoft Innovation. We switched to SAP HANA because the cost was more favorable than Oracle and it was more user-friendly.

How was the initial setup?

The initial setup of SAP HANA was gradual, it took us approximately six months.

What about the implementation team?

We used consultants, project managers, and our team to do the implementation of SAP HANA. The solution is stable and we do not have to do a lot of maintenance.

What's my experience with pricing, setup cost, and licensing?

There is an annual license to use SAP HANA.

I rate the price of SAP HANA an eight out of ten.

What other advice do I have?

My advice to others is for them to do a lot of research and training before they decided to go live with the solution.

I rate SAP HANA an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SAP HANA
October 2025
Learn what your peers think about SAP HANA. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,019 professionals have used our research since 2012.
Vinayak Shenoy Katarsal - PeerSpot reviewer
IT Manager at a consultancy with 10,001+ employees
Real User
A solution for data modeling and extraction but need to be moved into cloud
Pros and Cons
  • "The solution can easily be modeled."
  • "The openness of the system could be more developed. The solution should go into the cloud. The cloud mechanism should be more invested."

What is our primary use case?

We use the solution for modeling and data extraction.

What is most valuable?

The solution can easily be modeled.

What needs improvement?

The openness of the system could be more developed.

The solution should go into the cloud. The cloud mechanism should be more invested.

For how long have I used the solution?

I have been using SAP HANA for 11 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. Approximately 200 users are using this solution.

I rate the solution’s scalability an eight out of ten.

How are customer service and support?

The customer support team is good because of vendor and priority.

Which solution did I use previously and why did I switch?

I have used AWS before. Both SAP HANA and AWS are the same product.

How was the initial setup?

The initial setup is simple.

What's my experience with pricing, setup cost, and licensing?

The tool has a high price. I rate the solution’s pricing, one on a scale of ten, where one is expensive and ten is cheap.

What other advice do I have?

SAP HANA is in the market, but there are other competitors available.

I recommend the solution.

Overall, I rate the solution a seven-point five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
ShahidAhmed - PeerSpot reviewer
Customer Success Executive at Thal Limited
Real User
A product that offers multiple modules while serving as a stable and scalable database
Pros and Cons
  • "It is a stable solution...It is a scalable solution."
  • "The only downside of the product is that it is an expensive solution that needs to consider lowering its prices to improve the product."

What is our primary use case?

There are no primary use cases of the solution in our company. We use SAP HANA as a database in our company because of the expiry deadline of our hardware, which is in January next year.

How has it helped my organization?

The benefit of SAP HANA can be observed from the fact that my entire organization depends on the solution since we use around nine to ten modules of SAP, including finance, inventory management, and SCM.

What needs improvement?

There are no weaknesses in the solution. My company tries to improve its different applications, making it one of the major reasons for us to move from SAP HANA to S4 HANA while also considering the fact that SAP may discard SAP ECC 6.0 by 2027. After that, SAP will provide us with the liberty to upgrade the product.

The only downside of the product is that it is an expensive solution that needs to consider lowering its prices to improve the product.

For how long have I used the solution?

I have been using SAP for twenty years, and my company started using SAP HANA as a database for the past three years. My company uses the on-premises version of the solution. My company currently uses SAP ECC 6.0 EhP8 and SAP HANA as a database. My company is an end user of the solution.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

My company has around 290 users using the solution 24 hours daily.

My company has only one SAP administrator and one more person who provides support.

How are customer service and support?

Before getting support from TMC, my company used to get support from SAP Pakistan. Within the company, my team is well-equipped to look after SAP, and because of this, we don't need to opt for additional support. If there are any changes, my company approaches sAP directly. We're not dependent on the local vendors for support.

Which solution did I use previously and why did I switch?

My company has been using SAP since 2004, so I don't know the other products used in the past.

How was the initial setup?

Speaking about the initial setup phase, my company is still in the planning phase, and because of this, there is no dedicated person involved to look after the initial setup process.

The solution is deployed on-premises, but we plan to move to AWS in the future. We will start the migration process in the next month or after two or three months.

What about the implementation team?

The vendor takes care of the product's implementation part.

What's my experience with pricing, setup cost, and licensing?

Price-wise, the product falls on the higher side of the spectrum. There is no need to pay for maintenance and support additionally. Support is available for bug fixes in the product.

What other advice do I have?

As there is no alternative for SAP in the market, I rate the overall solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Fadhil Maulana - PeerSpot reviewer
ERP Analytics Coordinator at PT. Hutama Karya
Real User
Integrates well and has a straightforward initial setup
Pros and Cons
  • "I like the integration process. Also, the data is trusted by our management, and we use the data from transactions for analysis."
  • "The bid process needs to be improved."

What is our primary use case?

We use SAP HANA on a daily basis for end-to-end business processing. Also, we use it for maintenance management and appointing processes.

What is most valuable?

I like the integration process. Also, the data is trusted by our management, and we use the data from transactions for analysis.

What needs improvement?

The bid process needs to be improved.

For how long have I used the solution?

I've been using this solution for about three years.

How are customer service and support?

Technical support is provided by our SAP HANA partner, and I would rate it at eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate the initial setup at nine on a scale from one to ten with one being difficult and ten being easy.

The deployment took six and a half years.

What's my experience with pricing, setup cost, and licensing?

The cost of SAP HANA is high, and I would rate the price at eight out of ten.

What other advice do I have?

I would recommend SAP HANA and rate it at eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Prabhu Reddy - PeerSpot reviewer
SAP Practice Manager at GyanSys Inc.
Real User
Integrates well, high performance, and simple implementation
Pros and Cons
  • "The most valuable feature of SAP HANA is its performance and integration."
  • "The solution could improve by having better migration flexibility. For example, it would be helpful if there was a way for customers could check their nonproduction and production deployments."

What is most valuable?

The most valuable feature of SAP HANA is its performance and integration.

What needs improvement?

The solution could improve by having better migration flexibility. For example, it would be helpful if there was a way for customers could check their nonproduction and production deployments.

Integrating SAP HANA with BTP HANA is difficult and there should be guides available.

For how long have I used the solution?

I have been using SAP HANA for approximately seven years.

What do I think about the stability of the solution?

The solution is highly reliable.

I rate the stability of SAP HANA a nine out of ten.

What do I think about the scalability of the solution?

We have more than 100 people using the solution.

I rate the scalability of SAP HANA a ten out of ten.

How are customer service and support?

I have had good responses from the support.

I rate the support from SAP HANA a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used MongoDB and SQL.

How was the initial setup?

The initial setup of SAP HANA was simple. The process can take approximately 45 minutes.

What's my experience with pricing, setup cost, and licensing?

The licensing could improve.

What other advice do I have?

One person can manage the maintenance of the solution.

I recommend this solution to others.

I rate SAP HANA a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
SAP Process Mining Lead at Freelance
Real User
Reliable with good data modeling but does not scale very well
Pros and Cons
  • "It's stable and reliable."
  • "It could be a bit more scalable."

What is our primary use case?

I primarily use the solution for data visualization and modeling. I've used the solution only from time to time for specific projects. 

What is most valuable?

The data modeling feature is the most useful to me. 

For my use case, it works very well. 

It's stable and reliable. 

What needs improvement?

I haven't used every aspect of the solution, so it is hard to consider what might be missing. 

It could be a bit more scalable. 

For how long have I used the solution?

I do not have extensive experience with the solution. I've used it for five or six months so far. 

What do I think about the stability of the solution?

It is a stable solution. It's quite reliable. There are no bugs or glitches. 

What do I think about the scalability of the solution?

The scalability is okay. I'd rate it six out of ten. It could be better. 

We have ten to 12 people using the solution right now. 

I'm not sure if we have plans to increase the usage. 

How are customer service and support?

I've never contacted technical support. I can't speak to the level of support they provide. 

Which solution did I use previously and why did I switch?

I did not previously use another similar solution. 

How was the initial setup?

I did not handle the initial setup at all. I'm not sure how the deployment went or what the process was. 

What's my experience with pricing, setup cost, and licensing?

I'm unsure of the exact licensing cost. 

What other advice do I have?

I'm using the latest version of the solution. I'm an end user, just not an expert. 

I'd recommend the solution to others. 

It's a good solution if you are already using SAP. 

I'd rate the solution six out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SanjeevKumar14 - PeerSpot reviewer
Senior Manager at a tech vendor with 10,001+ employees
Real User
Top 20Leaderboard
Works at great speed, providing agility and efficiency

What is our primary use case?

I've recently left the company where we were using SAP HANA. Our use case was for replication so that end users could use dashboard reports. I'm a senior manager.

What is most valuable?

It's great that the analytics are fast. I had previously worked on BW and when the same workloads were run on HANA, it was much quicker. 

What needs improvement?

We had some issues where the data was not replicating and also problems with the target when some records didn't sync up. Even though we worked on the problem together with SAP, and they were very helpful, it took some time to resolve.

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

I don't think best practices were followed with the initial setup so we had frequent issues with the CPU utilization and we'd have to restart the system. We later implemented some threshold-related parameters on the VM which solved the problems we were having. It was stable after that. 

What do I think about the scalability of the solution?

The solution is definitely scalable, we had around 1,000 users. 

How are customer service and support?

Customer service was very supportive. When needed, we had daily calls with SAP which was great. They also worked with us to address our major issue and were accessible daily by phone. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is quite straightforward. It can be done in a couple of modes; command line or the graphical interface. There are five or six components that get installed and deployment takes a maximum of an hour. It doesn't require much manpower. 

What was our ROI?

We've seen an ROI in terms of the speed with which reports come through. 

What other advice do I have?

I would recommend this solution. The HANA database provided a lot of improvement in terms of speed, agility and efficiency.

I rate the solution nine out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SAP HANA Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free SAP HANA Report and get advice and tips from experienced pros sharing their opinions.