We use the solution for modeling and data extraction.
IT Manager at a consultancy with 10,001+ employees
A solution for data modeling and extraction but need to be moved into cloud
Pros and Cons
- "The solution can easily be modeled."
- "The openness of the system could be more developed. The solution should go into the cloud. The cloud mechanism should be more invested."
What is our primary use case?
What is most valuable?
The solution can easily be modeled.
What needs improvement?
The openness of the system could be more developed.
The solution should go into the cloud. The cloud mechanism should be more invested.
For how long have I used the solution?
I have been using SAP HANA for 11 years.
Buyer's Guide
SAP HANA
January 2025
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Learn what your peers think about SAP HANA. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable. Approximately 200 users are using this solution.
I rate the solution’s scalability an eight out of ten.
How are customer service and support?
The customer support team is good because of vendor and priority.
Which solution did I use previously and why did I switch?
I have used AWS before. Both SAP HANA and AWS are the same product.
How was the initial setup?
The initial setup is simple.
What's my experience with pricing, setup cost, and licensing?
The tool has a high price. I rate the solution’s pricing, one on a scale of ten, where one is expensive and ten is cheap.
What other advice do I have?
SAP HANA is in the market, but there are other competitors available.
I recommend the solution.
Overall, I rate the solution a seven-point five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Independent Consultant at Bosch&Cia
Great documentation, a good interface, and simple to implement
Pros and Cons
- "The UX experience is very good."
- "The relationship with a partner that sells SAP could be better. We depend much more on our own development, and the partner is for selling us the solutions, so we need them to be able to supply help and answers. The partner isn't very helpful, and we have to rely on our own knowledge and research."
What is our primary use case?
SAP Business One works with SQL or HANA. My experience in HANA is configuring and administrating the database. We will also use it for the virtualization of all of our machines.
We use SAP Business One and HANA as they have the same platform and databases.
How has it helped my organization?
It is in the internal control system and with the most important decisions for the management of the enterprise, the process of decision-making. We are much more able to analyze the information we get from the software and analyze why it works and whether it's good or bad. It also assisted us with internal control.
What is most valuable?
The solution has a pure interface. The UX is very good. That's the most significant feature.
Working with KPIs and ERP is easy.
There is too much documentation, and SAP has open SAP courses that are very useful. It depends a lot on what I, as a consultant, am interested in.
When you understand the software, the setup is simple.
It is stable.
The product scales well.
What needs improvement?
Perhaps the access to learning could be improved, although it is also very good right now.
The relationship with a partner that sells SAP could be better. We depend much more on our own development, and the partner is for selling us the solutions, so we need them to be able to supply help and answers. The partner isn't very helpful, and we have to rely on our own knowledge and research.
It could use more organizational functionality. for example, treating and analyzing stock items. I have to work a lot to organize the information, the articles, groups, subgroups, families, and so on.
For how long have I used the solution?
I've been using the solution for ten years.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The product is scalable.
How are customer service and support?
Technical support is good, and a lot of useful documentation is available.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup isn't too hard if you know SAP software.
In an enterprise with 150 end users, you might need two to three people to deploy the solution.
What was our ROI?
I don't measure the ROI. With all the processes and changes in business it isn't easy, and we don't pay much attention to that.
What other advice do I have?
I am a client as well as a consultant. In both enterprises that I am responsible for, we bought SAP Business One for HANA.
We are in the process of installing HANA 2.0.
It's a good investment.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
SAP HANA
January 2025
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Learn what your peers think about SAP HANA. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
837,501 professionals have used our research since 2012.
Chief Executive Officer at Redment
Stable, with very good technical support and easily scalable
Pros and Cons
- "We've had good experiences with technical support."
- "The solution is very expensive for us."
What is our primary use case?
We primarily use SAP HANA for machine learning and deep learning.
What is most valuable?
The solution is very stable.
The solution can scale well.
We've had good experiences with technical support.
The performance is excellent.
What needs improvement?
We use SAP HANA in our projects but it's very expensive for our projects. We need a relational database in-memory that can handle these issues.
The solution is very expensive for us.
It's hard for us to find test users and sometimes we need them to connect to SAP from Iran, however, this is an issue due to the sanctions against the country.
For how long have I used the solution?
We've been using the solution for more than six years.
What do I think about the stability of the solution?
We've found the solution to be very, very stable, especially when you compare it to other solutions.
What do I think about the scalability of the solution?
The solution can scale quite well. If a company needs to expand it so that it fits their growing needs, they can do so easily.
How are customer service and technical support?
The technical support on offer is very good. We're quite satisfied with their level of service.
Which solution did I use previously and why did I switch?
We tried GQ database but it's not a stable database. Sometimes the results weren't correct. SAP HANA is much more stable, which is why we use it, even though it's expensive.
What's my experience with pricing, setup cost, and licensing?
The solution is very pricey. We're looking into other options because of this.
Which other solutions did I evaluate?
We're looking at Oracle products as an option right now. We're also looking at MAT-V, a CPU-based database it's very fast, however, we do occasionally face issues with it.
What other advice do I have?
We are a customer. We don't have a professional relationship with SAP.
SAP HANA is not just a memory database, it's a big platform. It's a very, very safe database. It's a very safe database and the performance is very, very good for an in-memory database. For example, sometimes we use Oracle databases 18C or 19C. The data is in the memory, however, when data is running, it's very slow, due to the fact that all data is in the memory and you need to and go to write disk.
Sometimes when the data is very large, we might scale up our approach, and, in the scale-up approach, sometimes it is slow in HANA. That said, the scale-up approach is very, very good. SAP has got one problem. When you start the database, all data from the tool's memory takes a very long time. We've found that IBM's non-volatile memory is better than internal memory. New users just need to be aware of that.
I'd rate the solution nine out of ten. The solution, overall, has fantastic performance, however, the cost makes it really hard for us to keep using it.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SAP Process Mining Lead at Freelance
Reliable with good data modeling but does not scale very well
Pros and Cons
- "It's stable and reliable."
- "It could be a bit more scalable."
What is our primary use case?
I primarily use the solution for data visualization and modeling. I've used the solution only from time to time for specific projects.
What is most valuable?
The data modeling feature is the most useful to me.
For my use case, it works very well.
It's stable and reliable.
What needs improvement?
I haven't used every aspect of the solution, so it is hard to consider what might be missing.
It could be a bit more scalable.
For how long have I used the solution?
I do not have extensive experience with the solution. I've used it for five or six months so far.
What do I think about the stability of the solution?
It is a stable solution. It's quite reliable. There are no bugs or glitches.
What do I think about the scalability of the solution?
The scalability is okay. I'd rate it six out of ten. It could be better.
We have ten to 12 people using the solution right now.
I'm not sure if we have plans to increase the usage.
How are customer service and support?
I've never contacted technical support. I can't speak to the level of support they provide.
Which solution did I use previously and why did I switch?
I did not previously use another similar solution.
How was the initial setup?
I did not handle the initial setup at all. I'm not sure how the deployment went or what the process was.
What's my experience with pricing, setup cost, and licensing?
I'm unsure of the exact licensing cost.
What other advice do I have?
I'm using the latest version of the solution. I'm an end user, just not an expert.
I'd recommend the solution to others.
It's a good solution if you are already using SAP.
I'd rate the solution six out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Application Manager at TBTD
Reliable, stable, scalable, and can be integrated with third parties and other enhancements needed by businesses
Pros and Cons
- "What's most valuable in SAP HANA is that it covers the business process systems of my company. The solution also helps because it makes almost everything automated. Another valuable feature of SAP HANA is that it can be integrated with third parties and other enhancements needed by the company."
- "What needs improvement in SAP HANA is its automation, in particular, it needs more enhancements in that area."
What is our primary use case?
We use SAP HANA for our BW system, which is the system we use for our BI tools and BI reports.
What is most valuable?
What's most valuable in SAP HANA is that it covers the business process systems of my company. The solution also helps because it makes almost everything automated. Another valuable feature of SAP HANA is that it can be integrated with third parties and other enhancements needed by the company.
What needs improvement?
What needs improvement in SAP HANA is its automation, in particular, it needs more enhancements in that area.
Right now, what I need is already covered by SAP HANA, so I have no additional features in mind for it.
For how long have I used the solution?
I've been using SAP HANA for four years.
What do I think about the stability of the solution?
SAP HANA is a stable and reliable solution.
What do I think about the scalability of the solution?
SAP HANA is a scalable solution.
How are customer service and support?
The technical support for SAP HANA is good. On a scale of one to five, I'm rating SAP support five out of five.
How was the initial setup?
The initial setup for SAP HANA isn't complex. It would depend on what you need, but it's easy because you just need to define the business process and blueprint, get approval from your business team and technical team, build the structures, get approval, then configure, assign, and get approval again so you can start working on SAP HANA.
The total time it takes to deploy SAP HANA would depend on the gathering of information, checking what prevails, arranging it correctly, getting the approval, then proceeding with the deployment. You should have a plan regarding the timing, the processes, the resource, the budget, etc., for the deployment of SAP HANA.
On a scale of one to five, I'm rating the implementation of SAP HANA as five out of five.
What's my experience with pricing, setup cost, and licensing?
SAP HANA is more expensive than other solutions.
What other advice do I have?
I'm working on data selection, upgrading database engines, and updating database versions. I'm the IT Application Manager, so I assist in those areas.
I'm working on the latest version of SAP HANA.
My company has an SLA contract with SAP for the maintenance of SAP HANA, which means that the SAP team will take care of the maintenance. You also have the option to cover the maintenance yourself if you have a team of SAP HANA consultants and seniors.
In my current organization, a total of five hundred people use SAP HANA.
I would recommend SAP HANA to others, particularly for business process needs. You need to make sure that the solution is already defined for your organization's business process. For example, if you're in the manufacturing industry, then SAP HANA should be defined for manufacturing. You shouldn't have to make many customizations to it. This is what you need to check first. SAP HANA should cover all and automate your business processes without needing a lot of customizations.
My rating for SAP HANA is nine out of ten.
My company is a customer of SAP.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr Advisory Technical Specialist at IBM
Has a good modeling feature and integrates well with third-party systems
Pros and Cons
- "The feature I found most valuable in SAP HANA is modeling. I also like that the solution has good integration and you can integrate it with any system, even third-party systems."
- "Ease of use could be improved in SAP HANA. I like SAP because SAP solutions can be used by anyone, which means even laymen can start working on SAP tools, but in SAP HANA modeling, you'll need to know some other technologies and sequel scripting, and you need a separate skillset, so if you don't have the skillset, you won't be able to work on SAP HANA. Making SAP HANA low-code would make it even better."
What is our primary use case?
We use SAP HANA as the source of SAP or SAP S/4HANA. We don't have a BW system in between, so we assess data from SAP HANA DB, and we use HANA data models in the HANA database and consume those into SAP.
What is most valuable?
The feature I found most valuable in SAP HANA is modeling. I also like that the solution has good integration and you can integrate it with any system, even third-party systems.
What needs improvement?
Ease of use could be improved in SAP HANA. I like SAP because SAP solutions can be used by anyone, which means even laymen can start working on SAP tools, but in SAP HANA modeling, you'll need to know some other technologies and sequel scripting, and you need a separate skillset, so if you don't have the skillset, you won't be able to work on SAP HANA. Making SAP HANA low-code would make it even better.
For how long have I used the solution?
I've been using SAP HANA for two years.
What do I think about the stability of the solution?
SAP HANA is a stable solution.
What do I think about the scalability of the solution?
SAP HANA is a scalable solution.
How are customer service and support?
I find the technical support for SAP HANA pretty good because if you have any issues, the team responds to you very quickly.
How was the initial setup?
The initial setup for SAP HANA was straightforward. I don't have information on how long it took to deploy the solution because I wasn't in charge of the deployment.
What's my experience with pricing, setup cost, and licensing?
I have no information on SAP HANA licensing costs.
What other advice do I have?
More than three hundred people use SAP HANA within my organization.
At the moment, there's no plan to increase usage for SAP HANA.
My company does system patching every quarter, so there's no issue with maintaining the solution.
I would recommend SAP HANA to others who want to start using it.
My rating for the solution is eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ERP Analytics Coordinator at PT. Hutama Karya
Integrates well and has a straightforward initial setup
Pros and Cons
- "I like the integration process. Also, the data is trusted by our management, and we use the data from transactions for analysis."
- "The bid process needs to be improved."
What is our primary use case?
We use SAP HANA on a daily basis for end-to-end business processing. Also, we use it for maintenance management and appointing processes.
What is most valuable?
I like the integration process. Also, the data is trusted by our management, and we use the data from transactions for analysis.
What needs improvement?
The bid process needs to be improved.
For how long have I used the solution?
I've been using this solution for about three years.
How are customer service and support?
Technical support is provided by our SAP HANA partner, and I would rate it at eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I would rate the initial setup at nine on a scale from one to ten with one being difficult and ten being easy.
The deployment took six and a half years.
What's my experience with pricing, setup cost, and licensing?
The cost of SAP HANA is high, and I would rate the price at eight out of ten.
What other advice do I have?
I would recommend SAP HANA and rate it at eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
It has a high computing speed, so developers can easily develop programs
Pros and Cons
- "The best feature of SAP HANA is column computing. The computing speed of the solution is also very high, so developers can easily develop programs through SAP HANA."
- "Per SAP, you can do both transactional and analytical processes in SAP HANA. Though that's true, the speed is slower when you combine the two functions, so this is what I'd like SAP to improve in SAP HANA. In the next release, I want to see better diagrams in SAP HANA and a more user-friendly interface."
What is our primary use case?
I use SAP HANA for enterprise, financial, and materials management.
What is most valuable?
The best feature of SAP HANA is column computing. The computing speed of the solution is also very high, so developers can easily develop programs through SAP HANA.
What needs improvement?
Per SAP, you can do both transactional and analytical processes in SAP HANA. Though that's true, the speed is slower when you combine the two functions, so this is what I'd like SAP to improve in SAP HANA.
In the next release, I want to see better diagrams in SAP HANA and a more user-friendly interface.
For how long have I used the solution?
I've used SAP HANA for a long time because I'm a technical consultant for SAP.
How are customer service and support?
I used to contact SAP to ask for help with SAP HANA, and I'm giving the SAP support team a six out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
My company still uses SAP HANA because it's an SAP business partner, plus the company also helps other companies use SAP HANA.
How was the initial setup?
SAP HANA is easy to set up. It took a short time to deploy the solution.
What's my experience with pricing, setup cost, and licensing?
SAP HANA is very expensive here in China. My company bought the SAP ERP suite, which includes SAP HANA. For others who use SAP HANA as an analytical database, CPU numbers will affect the pricing, so as a solution, it's costly.
What other advice do I have?
I'm using SAP HANA version 2.0 from 1.0.
Here in China, most people use the on-premise SAP HANA version.
My company has five hundred employees, all using SAP HANA.
I suggest this solution to people using SAP ERP or any other software from SAP.
My rating for SAP HANA is eight out of ten because it's a very powerful database for traditional and analytical scenarios.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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