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SAP Intelligent RPA pros and cons

Vendor: SAP
3.6 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Contextor is notable for its effectiveness in a Citrix environment, being one of the first tools to support this functionality.
The most valuable feature of SAP Contextor is its ability to centralize all necessary programs in one place.
SAP Contextor's initial setup is straightforward and user-friendly.
It offers remarkable flexibility and integration capabilities, enhancing its usability.
The system is well-documented with accessible support, including a comprehensive help portal and SAP notes.

CONS

SAP Intelligent RPA could enhance the capacity for handling unstructured data such as PDFs or text within images.
SAP Contextor requires improvements in process automation compared to SAP scripting, which is more straightforward.
The flexibility of the extraction process in SAP Intelligent RPA needs enhancement for better functionality.
Including a comprehensive error messaging feature would help users understand automation issues and resolve them efficiently.
The licensing model for SAP Intelligent RPA presents challenges and lacks diverse options for users.
 

SAP Intelligent RPA Pros review quotes

Ankit Gosavi - PeerSpot reviewer
Oct 9, 2023
It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise.
SS
Aug 28, 2024
It is a stable solution...It is a scalable solution.
reviewer1233867 - PeerSpot reviewer
Dec 16, 2019
Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment.
Learn what your peers think about SAP Intelligent RPA. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
Sibanshu Samantaray - PeerSpot reviewer
Oct 23, 2023
Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support.
AE
Oct 26, 2023
The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.
Keerthana Jayathran - PeerSpot reviewer
Oct 18, 2023
Scalability is fine. It is pretty nice.
reviewer1480677 - PeerSpot reviewer
Apr 4, 2022
The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need.
reviewer1970541 - PeerSpot reviewer
Oct 11, 2022
The initial setup of SAP Contextor is easy.
 

SAP Intelligent RPA Cons review quotes

Ankit Gosavi - PeerSpot reviewer
Oct 9, 2023
For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process.
SS
Aug 28, 2024
The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users.
reviewer1233867 - PeerSpot reviewer
Dec 16, 2019
I would like to see a better capacity for unstructured data, for example, PDF, or text within images.
Learn what your peers think about SAP Intelligent RPA. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
Sibanshu Samantaray - PeerSpot reviewer
Oct 23, 2023
The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it.
AE
Oct 26, 2023
One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing.
Keerthana Jayathran - PeerSpot reviewer
Oct 18, 2023
There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful.
reviewer1480677 - PeerSpot reviewer
Apr 4, 2022
SAP Contextor could improve by automating some processes.
reviewer1970541 - PeerSpot reviewer
Oct 11, 2022
I found that the SAP scripting of a program is easier than SAP Contextor.