SCOM Reviews

We are using the SCOM server for monitoring our network devices, our Windows servers, and Linux servers.

The most valuable feature is the monitoring of Windows and Linux servers.

The dashboard features are not user-friendly for our management team, only for the technical department. We are currently looking for a plugin for the dashboard to assist in monitoring the dashboard in the SCOM server.

At this time, SCOM is only being used in our IT department. Digital console is not available to our users, management team, or senior persons, and they are not allowed their own login to see what is happening in the network system. The only access that we have is to dump the reports to provide them to our management team.

It doesn't monitor the Fortinet devices well.

I have been using the Microsoft SCOM server for six years.

Because we work in a financial institution, we are not allowed to remove the SCOM server and replace the new monitoring software. We have been given permission by management to search for third-party software to provide us with the missing features, which is something that we require to make it easier.

I would rate this solution a seven out of ten.

On-premises

• Network monitoring feature
• Web application availability monitoring
• Web application transaction monitoring
• .NET app monitoring

These monitors are the most used in my infrastructure, because I have many websites and network devices to monitor and these features provide me different views such as the Detailed Dashboard list.

This product allows me to measure the level of availability of services and detect errors in them.

The console is a point to improve, because it is very heavy and a web console should be in HTML5.

I have been using it for five years.

I haven't seen any errors in my clean deployment.

The PRTG solution is easy to deploy and manage.

I’m an IT consultant. My customers are using SCOM because they can more easily integrate it with their current Microsoft IT infrastructure, and because the monitoring power of SCOM is enough for servers, services and some apps. Some of my customers are monitoring their network devices with SCOM. More specialized monitoring for network devices require other tools (most of the time) like SolarWinds and/or Fluke, etc. My customers are using SCOM to avoid business disruptions.

Microsoft SCOM can be improved about the way it is presented. Microsoft needs to train more people about how to sell SCOM (and other System Center family products) because there are a lot of emerging technologies that are replacing Microsoft. The vendor could create better training campaigns to avoid their replacement by other emerging technologies.

Think about the cloud. Try to move everything (if it is possible) to the cloud. You will save a lot of money on monitoring themes because most of the cloud services include it, so you don’t have to worry about monitoring. (Azure is an example.)

Microsoft is currently more valuable because this brand is wide used. Microsoft is also cheaper than Riverbed’s APM offering, but it is a matter of time because there are another brands conducting successful marketing / testing / training campaigns to replace Microsoft.

Asset monitoring and auto alerts are the most valuable features of this product to me.

We are a service provider of these solutions to our clients. And we can see the change, how the IT team were able to have control and adapt quickly with SCOM.

The dashboard is still not so great and, most of the time, a third-party tool is required for presentation. There is a lot of room for improvement here.

Thorough analysis of the current environment and the goals that need to be achieved should be defined (from an end-results point of view) before rolling out SCOM. If the groundwork is not properly done, SCOM implementation can cost the organization.

Microsoft Product monitoring and VMware monitoring using Veeam extension.

This product is really easy to use and has best monitoring capabilities when used to monitor Microsoft products.

Monitoring non Microsoft products and 3rd party applications.

From 2007 starting with SCOM 2007.

I have used Big Brother monitoring software before being acquired by Quest software.

The deployment of the server is really straightforward. You can follow step by step the installation wizard.

All the implementation has been done by an in-house team.

No, due to the fact there was a global decision at higher level.

Test it, you do not have what to loose.

Our primary use for this solution is to monitor our Windows Platform.

We are using all of the management parts that are related to Windows.

I would like to see better support for monitoring Unix-based systems. The Unix management functionality is not yet truly mature.

The reporting capability needs improvement.

This solution would be improved if the management functionality were expanded to include other products, such as WebSphere MQ. 

Ten years.

This is a stable solution, compared to other products.

It is quite easy to add more users to the platform.

There are ten people on our team who use this solution. We are responsible for administrating different projects and we use this solution on a daily basis.

The support is fine with Microsoft. I don't have any issue with that. Compared to companies like HP and Micro Focus, the support from Microsoft is awesome.

This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution. When it comes to managing Unix-based systems, however, you will need to do more research.

I would rate this solution a seven out of ten.

The dashboard is in a class of its own, with a whole other range of competing products in management of datacenters and cloud environment. Microsoft has managed to create a user experience that builds trust in the product. The monitoring features are top notch. 

It is in our starter pack for new employees joining the IT division. Working with SCOM enables new hires or management trainees gain insight into the inner workings of the the business with emphasis on uptime. 

The monitoring features are top notch. 

The configuration, especially for alerts, are somewhat lengthy. 

There were no issues with the deployment.

There were no issues with the stability.

There were no issues with the scalability.

The initial implementation stage can be a bit of a challenge but once things are up and running, it's worth it.

It would have to be the ability to monitor services, devices, and operations for many devices from a single console leveraging a wide variety of Management Packs available.

Ability for support staff to know when there is a problem, identify where the problem is, and figure out what is causing the problem, ideally before the users of the applications encounter the problems.

If it could have SysLog capabilities and if the Microsoft Management Packs were out of the box instead of a separate download.

Our current project is still ongoing, its been at least 7 years.

Yes, but only if you decide to integrate ACS with OpsMgr. Then storage could become an issue depending on where the customer believes the security logs must come from.

If you have Microsoft Premier Support, then all is well.

Understand what is critical in your environment first and what needs to be monitored.