Sophos Email Reviews

The product provides valuable performance.

Sophos Email could improve DLP features.

The platform is stable. However, they could provide more updates to streamline the product. I rate the stability as seven out of ten.

We have 50 Sophos Email users in our organization. It has good scalability.

The technical support team could be faster, more knowledgeable, and more customer-friendly.

We are using multiple products as system integrators.

The deployment steps involve simply downloading and executing the links, as it's a cloud-based solution. It requires one engineer to handle the maintenance.

The platform is inexpensive. It offers a cost-effective licensing model. We purchase its yearly license.

We utilize Sophos Email Gateway to protect against phishing in our company. Following the standard recommendation provided by Sophos, we established connectivity between Sophos Email Gateway and Microsoft 365.

It has enhanced our approach to tackling malware and spam. It is a reliable product with a good user interface.

The integration capabilities still need improvement, as some functionalities are not operating properly. Specifically, attention needs to be given to AD integration capabilities, which are crucial for various operations.

I rate it a seven out of ten.

We use the product to protect our emails, especially for sensitive information from customers. Some spam messages are clever, and we want to ensure we can identify spam.

I cannot guarantee any email by its name. It can be spam. Sophos Email helps to double-check whether an email is spam or not. It has a dashboard which gives an overview of the alerts. 

I have been using the product for over two years. 

I haven't contacted the support team yet. 

We used McAfee before. It took long to connect with the Outlook application. 

The tool's deployment was easy and took five hours to complete. You need to connect it from Azure. 

The tool is worth its money. 

The tool's pricing is medium. 

I rate Sophos Email a ten out of ten. 

We use the product as an antivirus to block phishing emails by implementing mail routing policies.

The product could include all the essential features and capabilities, similar to the on-premise, server-based version.

We have been using Sophos Email for more than ten years.

The platform is scalable when installed on server-based systems like Linux. However, it offers limited scalability for email-based applications. It is suitable for small and medium businesses.

I rate the scalability a five out of ten.

The technical support team is capable of resolving issues.

Positive

We are using FortiMail as well. It is more capable of supporting enterprise deployment than Sophos Email.

The initial setup process is complicated compared to PureMessage.

I rate Sophos Email a seven out of ten.

It is an anti-spam solution. It filters out spam emails. It performs inbound and outbound filtering.

The price is okay. The on-premise email security solution of Cisco can perform only outbound filtering. Sophos Email provides both inbound and outbound filtering. I also like that the solution is deployed on the cloud.

The scanning and filtering must be more detailed. A lot of legit emails get quarantined. The filtering features must be improved.

I have been using the solution for a couple of months.

I rate the tool’s stability a seven out of ten. The tool quarantines legit emails.

The tool supports a lot of endpoints. It's more on a network level. I rate the scalability a ten out of ten. Two of our customers are using the product.

Compared to McAfee, Sophos' technical support is quite slow. The technical support could be faster.

Neutral

The setup is not that complex. We can fine-tune policies and filtering features. If the product is stable, we need one or two infrastructure engineers to deploy and maintain it. If there’s a software bug, we need a developer.

We see an ROI when the solution works perfectly.

We have to pay licensing fees yearly or once every two or three years. The product is cheaper compared to other solutions.

If someone's solution is straightforward and they don't have too many proxies, I will advise them to choose Sophos Email. However, I would not advise choosing Sophos if their network or infrastructure is quite complex. They will need some fine-tuning. We will need a principal developer if there is a bug in the software. Overall, I rate the tool seven out of ten.

I have been using Sophos Email for a year. My company uses the solution as a customer. Also, I am using the solution's latest version.

Feature-wise, everything is fine with the solution.

Servicing and support are areas with shortcomings where the solution needs to improve.

I have been using Sophos Email for a year. My company uses the solution as a customer. Also, I am using the solution's latest version.

It is a stable solution.

It is a scalable solution.

For support, on a scale of one to ten, where one is a low scale, and ten is the highest scale, I rate the support a six.

Neutral

I rate the setup a nine out of ten. So, it is very easy. The deployment can take up to a month.

It is an expensive solution. On a scale of one to ten, where one is low price, and ten is high price, I rate the pricing a seven.

I may suggest those planning to use the solution to give it a try. Since the technical support is not comfortable enough, I rate the overall solution a seven out of ten.

I am using Sophos Email to protect us from malware. The emails go through the solutions before they come to the email server which protects us.

The most valuable feature of Sophos Email is the sandbox. We're able to scan the file, isolate it, and look at it before it is delivered. It is highly effective.

I have been using Sophos Email one approximately one year.

Sophos Email is a stable solution. There is a lot of email activity and it has been working well.

We have approximately 150 people in my organization using this solution and they are from the IT department. We do not plan to increase usage.

The support from Sophos Email is good.

The installation of Sophos Email could be easier. It's a bit difficult because setting up the email virtually requires some bit of technical knowledge.

I would recommend this solution to others.

I rate Sophos Email an eight out of ten.

The solution prevents phishing emails and other cybersecurity attacks.

Our client recently received many emails, and their employees didn't realize these emails were phishing attempts. Consequently, they clicked on them and fell victim to the attack. Therefore, it is important to secure their system with Sophos Email Security.

Sophos Email protection is very active. It has updated signatures for phishing and email attacks. Additionally, it can also send alerts regarding ransomware.

I have been using Sophos Email since June last year.

Sophos gives good results and good feedback from clients.

The solution is scalable.

Support is excellent. They do have some delays.

Positive

We also handle the implementation. I manage the branch, sales, and operations. Additionally, we have other roles, such as the technical team and support engineers, to ensure smooth operation for our clients. The deployment requires two technical personnel, including one certified support engineer.

The solution's pricing is reasonable.

Sophos is not difficult to maintain. Overall, I rate the solution an eight out of ten.

The solution provides security from pristine emails and phishing emails.

Our customers are happy with the product. The solution protects users from phishing links and spam. The tool is integrated with AI.

The tool’s stability should be improved.

I have been using the solution for two to three years.

The tool is not very stable. I rate the stability a seven out of ten.

I rate the tool’s scalability a nine out of ten.

I rate the ease of setup an eight out of ten.

The solution is expensive. Our customers have an issue with the price. I rate the pricing a six or seven out of ten.

There are other products in the market, like Trend Micro and SpamTitan. If someone wants features similar to Sophos Email on a lower budget, they will choose the other products.

My previous organization had medium and enterprise-level customers. Many people like Sophos products and their technology. I like Sophos’ innovation. It develops features that are relevant to the latest attacks. I recommend the solution to a lot of my clients. They completely love the solution. The only issue is price. The product is very innovative. Overall, I rate the product an eight out of ten.