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ThreatLocker Zero Trust Endpoint Protection Platform pros and cons

Vendor: ThreatLocker
4.5 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

ThreatLocker offers effortless management via mobile app access, enabling immediate client support and remote intervention.
The learning mode and full application blocking are highlighted as particularly effective features.
Selective elevation allows process-specific admin privileges without extending privileges to users, underscoring security and control.
The allowlisting feature provides robust application management by whitelisting approved software and blocking unauthorized installations.
ThreatLocker's comprehensive scanning capabilities and enhanced malware prevention techniques significantly bolster network security.

CONS

ThreatLocker could offer more flexible training options like after-hours classes or a podcast for updates.
There is a need for more customizable reporting options.
Applications can sometimes be difficult to categorize or whitelist without digital signatures.
The integration with PSA systems could be tighter for direct approvals without leaving the system.
Technical support response times could be improved for quicker assistance.
 

ThreatLocker Zero Trust Endpoint Protection Platform Pros review quotes

Roy Richardson - PeerSpot reviewer
Nov 28, 2023
We use ThreatLocker's Allowlisting to whitelist specific applications and prevent unauthorized software from running.
ND
Mar 17, 2023
Feature-wise, the learning mode and the fact that it's blocking everything are the most valuable. I don't see why more companies don't use the type of product.
reviewer84727943 - PeerSpot reviewer
Oct 15, 2024
Allowlisting, in general, is valuable because it allows us to have a lot more granular control over what is executed on a desktop. We are also able to ringfence known vectors of attack through Office applications, email, browsers, etc.
Learn what your peers think about ThreatLocker Zero Trust Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
James Gentry - PeerSpot reviewer
Mar 30, 2023
The great thing is that if you get a malicious email and you try to run something, ThreatLocker is not going to let it do anything. It is not going to let anything infect your network.
Kenny LeHew - PeerSpot reviewer
Nov 30, 2023
While it can be frustrating at times, we appreciate the low-level security provided by the application whitelist.
John Kistler - PeerSpot reviewer
Mar 1, 2023
Using ThreatLocker is effortless because I can access it from an app on my phone, so I can help clients after hours. My client had an issue while I was at dinner, and I didn't have a tech on the problem, but I could deal with it from my phone. I can see what the client is doing and approve or deny it. It helps me deliver better service to my clients when they need it.
KJ
Oct 11, 2023
The most valuable feature is selective elevation, which allows elevating an individual process to admin privilege without granting admin privilege to that user, which has been by far the most useful feature outside of the overall solution itself.
Marc Caruso - PeerSpot reviewer
Sep 30, 2024
ThreatLocker Allowlisting has all of these features integrated into one console, making it effective.
DP
Feb 2, 2024
The interface is clean and well-organized, making it simple to navigate and find what we need.
Sam Perry - PeerSpot reviewer
Dec 14, 2023
The sandbox functionality is fantastic.
 

ThreatLocker Zero Trust Endpoint Protection Platform Cons review quotes

Roy Richardson - PeerSpot reviewer
Nov 28, 2023
From a reporting perspective, enhancing the ability to customize reports would be beneficial.
ND
Mar 17, 2023
If you have a thousand computers with ThreatLocker agents on them, when you approve or create a new policy saying that Adobe Reader that matches this hashtag and meets certain criteria is allowed to be installed, it applies at the top level or the organization level. It applies to every computer in the company. When you make that new policy and push it out and it goes out and updates all of the clients. Unfortunately, at this time, it does not look like they stagger the push-out.
reviewer84727943 - PeerSpot reviewer
Oct 15, 2024
It would be beneficial to have a tighter integration into PSA systems so that approvals can be done directly without having to leave the PSA.
Learn what your peers think about ThreatLocker Zero Trust Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
James Gentry - PeerSpot reviewer
Mar 30, 2023
Something we have come up against a couple of times is that we have two clients that are software developers. They create software that doesn't have digital signatures and that's not easy to categorize or whitelist with ThreatLocker. We have to go in and make custom rules to allow them to do their work and to be protected from malicious threats.
Kenny LeHew - PeerSpot reviewer
Nov 30, 2023
One area I see for improvement is in the visibility of support tickets within the ThreatLocker ticketing system.
John Kistler - PeerSpot reviewer
Mar 1, 2023
ThreatLocker could offer more flexible training, like online or offline classes after hours. The fact that they even provide weekly training makes it seem silly to suggest, but some people can't do it during the day, so they want to train after work. They could also start a podcast about issues they see frequently and what requires attention. A podcast would be helpful to keep us all apprised about what's going on and/or offline training for those people who can't train during the week.
KJ
Oct 11, 2023
ThreatLocker Allowlisting needs to improve its user interface and overall workflow.
Marc Caruso - PeerSpot reviewer
Sep 30, 2024
We identified several areas that we would like to see improved.
DP
Feb 2, 2024
The snapshots used in the ThreatLocker University portal are outdated snippets and have not been updated in conjunction with the portal itself.
Sam Perry - PeerSpot reviewer
Dec 14, 2023
Adding applications to the allowlist can sometimes feel overwhelming.