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ThreatLocker Zero Trust Endpoint Protection Platform pros and cons

Vendor: ThreatLocker

4.6 out of 5

39 reviews
97% willing to recommend

Pros & Cons summary

ThreatLocker Zero Trust Endpoint Protection Platform excels with application control and ring-fencing to protect against unauthorized software. Its selective elevation enhances security by enabling process-specific admin privileges. Allowlisting keeps environments secure and reduces ransomware risks. Despite some training and policy update challenges, the platform's zero-trust approach and praised customer service stand out. Improvements in technical support response, reporting customization, and handling unsigned software are suggested.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

ThreatLocker Zero Trust Endpoint Protection Platform's blocking capabilities are highly valued for preventing unauthorized software installation and reducing attack surfaces.

The ringfencing and application control features are essential for maintaining strict security measures and protecting against exploits.

The zero trust approach in ThreatLocker Zero Trust Endpoint Protection Platform ensures all applications are blocked by default, enhancing security by allowing only approved software.

The platform's selective elevation feature is praised for granting admin privileges only where necessary, adding an extra layer of security.

ThreatLocker Zero Trust Endpoint Protection Platform is frequently rated ten out of ten for its comprehensive and effective security features, along with exemplary customer service.

CONS

ThreatLocker could offer more flexible training options, such as online or offline classes after hours, and start a podcast to address frequently seen issues.

The learning mode is too accessible, leading technicians to default to it instead of manually building policy controls.

Support response time could be quicker, with a streamlined process to reach a human agent faster.

There is a lack of integration with mobile devices, as no current solution addresses mobile users.

Handling bulk amounts of machines simultaneously poses challenges, indicating room for improvement in managing multiple endpoints at once.

ThreatLocker Zero Trust Endpoint Protection Platform Pros review quotes

Founder, Vice President, Chief Security Officer at Aurora InfoTech

Nov 28, 2023

We use ThreatLocker's Allowlisting to whitelist specific applications and prevent unauthorized software from running.

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ND

Nicholas DeFrancesco

Help Desk Coordinator at a aerospace/defense firm with 201-500 employees

Mar 17, 2023

Feature-wise, the learning mode and the fact that it's blocking everything are the most valuable. I don't see why more companies don't use the type of product.

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reviewer84727943

Chief Executive Officer at Triada Networks

Oct 15, 2024

Allowlisting, in general, is valuable because it allows us to have a lot more granular control over what is executed on a desktop. We are also able to ringfence known vectors of attack through Office applications, email, browsers, etc.

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ThreatLocker Zero Trust Endpoint Protection Platform

Free Report: ThreatLocker Zero Trust Endpoint Protection Platform Reviews and More

Learn what your peers think about ThreatLocker Zero Trust Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.

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CEO at Atlantic Data Team

Mar 30, 2023

The great thing is that if you get a malicious email and you try to run something, ThreatLocker is not going to let it do anything. It is not going to let anything infect your network.

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Network Tech at Iowa Solutions Inc

Nov 30, 2023

While it can be frustrating at times, we appreciate the low-level security provided by the application whitelist.

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Business Owner at J&B Technologies, Ltd.

Mar 1, 2023

Using ThreatLocker is effortless because I can access it from an app on my phone, so I can help clients after hours. My client had an issue while I was at dinner, and I didn't have a tech on the problem, but I could deal with it from my phone. I can see what the client is doing and approve or deny it. It helps me deliver better service to my clients when they need it.

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KJ

COO at OverDrive IT

Oct 11, 2023

The most valuable feature is selective elevation, which allows elevating an individual process to admin privilege without granting admin privilege to that user, which has been by far the most useful feature outside of the overall solution itself.

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CL

Charles Loveland

Supervisor, Client Security at a consultancy with 11-50 employees

Feb 20, 2025

The biggest one that we focus on is the application control with ringfencing. That combination is very beneficial.

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CEO at TechFox, LLC

Sep 30, 2024

ThreatLocker Allowlisting has all of these features integrated into one console, making it effective.

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LR

Software admin at a mining and metals company with 1,001-5,000 employees

Feb 19, 2025

We use it most heavily for elevation control, blocking and giving rights only to certain people or devices, and not allowing the rest to access the software. Elevation control has been second to none for me.

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ThreatLocker Zero Trust Endpoint Protection Platform Cons review quotes

Founder, Vice President, Chief Security Officer at Aurora InfoTech

Nov 28, 2023

From a reporting perspective, enhancing the ability to customize reports would be beneficial.

Read full review

ND

Nicholas DeFrancesco

Help Desk Coordinator at a aerospace/defense firm with 201-500 employees

Mar 17, 2023

If you have a thousand computers with ThreatLocker agents on them, when you approve or create a new policy saying that Adobe Reader that matches this hashtag and meets certain criteria is allowed to be installed, it applies at the top level or the organization level. It applies to every computer in the company. When you make that new policy and push it out and it goes out and updates all of the clients. Unfortunately, at this time, it does not look like they stagger the push-out.

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reviewer84727943

Chief Executive Officer at Triada Networks

Oct 15, 2024

It would be beneficial to have a tighter integration into PSA systems so that approvals can be done directly without having to leave the PSA.

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ThreatLocker Zero Trust Endpoint Protection Platform

Free Report: ThreatLocker Zero Trust Endpoint Protection Platform Reviews and More

Learn what your peers think about ThreatLocker Zero Trust Endpoint Protection Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.

842,466 professionals have used our research since 2012.

CEO at Atlantic Data Team

Mar 30, 2023

Something we have come up against a couple of times is that we have two clients that are software developers. They create software that doesn't have digital signatures and that's not easy to categorize or whitelist with ThreatLocker. We have to go in and make custom rules to allow them to do their work and to be protected from malicious threats.

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Network Tech at Iowa Solutions Inc

Nov 30, 2023

One area I see for improvement is in the visibility of support tickets within the ThreatLocker ticketing system.

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Business Owner at J&B Technologies, Ltd.

Mar 1, 2023

ThreatLocker could offer more flexible training, like online or offline classes after hours. The fact that they even provide weekly training makes it seem silly to suggest, but some people can't do it during the day, so they want to train after work. They could also start a podcast about issues they see frequently and what requires attention. A podcast would be helpful to keep us all apprised about what's going on and/or offline training for those people who can't train during the week.

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KJ

COO at OverDrive IT

Oct 11, 2023

ThreatLocker Allowlisting needs to improve its user interface and overall workflow.

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CL

Charles Loveland

Supervisor, Client Security at a consultancy with 11-50 employees

Feb 20, 2025

Their product is solid. I have a hard time complaining much about it because when we do find little things, they are usually interface-related or related to things that would be nice to have.

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CEO at TechFox, LLC

Sep 30, 2024

We identified several areas that we would like to see improved.

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LR

Software admin at a mining and metals company with 1,001-5,000 employees

Feb 19, 2025

Better visualizations of what exactly is happening in our logs would be helpful. There can be more visuals on what has been elevated. Presenting this in a more refined manner would be beneficial.

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Show 10 more reviews (out of 39)

Product Categories

Product Categories

Endpoint Protection Platform (EPP)

Network Access Control (NAC)

Advanced Threat Protection (ATP)

Application Control

Ransomware Protection

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Product Categories

Product Categories

Endpoint Protection Platform (EPP)

Network Access Control (NAC)

Advanced Threat Protection (ATP)

Application Control

Ransomware Protection

Popular Comparisons

Popular Comparisons

CrowdStrike Falcon vs ThreatLocker Zero Trust Endpoint Protection Platform

Microsoft Defender for Endpoint vs ThreatLocker Zero Trust Endpoint Protection Platform

SentinelOne Singularity Complete vs ThreatLocker Zero Trust Endpoint Protection Platform

Cortex XDR by Palo Alto Networks vs ThreatLocker Zero Trust Endpoint Protection Platform

Fortinet FortiClient vs ThreatLocker Zero Trust Endpoint Protection Platform

Tanium vs ThreatLocker Zero Trust Endpoint Protection Platform

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Deep Instinct Prevention Platform vs ThreatLocker Zero Trust Endpoint Protection Platform

Automox vs ThreatLocker Zero Trust Endpoint Protection Platform

GravityZone Business Security vs ThreatLocker Zero Trust Endpoint Protection Platform

Sophos EPP Suite vs ThreatLocker Zero Trust Endpoint Protection Platform

See all alternatives

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