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BlackBerry Cylance Cybersecurity vs ThreatLocker Zero Trust Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
ThreatLocker Zero Trust End...
Ranking in Endpoint Protection Platform (EPP)
6th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
40
Ranking in other categories
Network Access Control (NAC) (5th), Advanced Threat Protection (ATP) (6th), Application Control (1st), ZTNA (4th), Ransomware Protection (1st)
 

Mindshare comparison

As of November 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.3% compared to the previous year. The mindshare of ThreatLocker Zero Trust Endpoint Protection Platform is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
ThreatLocker Zero Trust Endpoint Protection Platform1.0%
BlackBerry Cylance Cybersecurity1.2%
Other97.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Johnathan Bodily - PeerSpot reviewer
Ensures ransomware protection and reduces phishing chaos
The application control has been great so far, and while I am still exploring the network access controls, I unfortunately don't have access to one module I would love to have due to licensing restrictions. It's easy to use in regard to reducing attack surfaces. For me, it's a piece of cake. We can have something approved within 30 seconds, thanks to the mobile app. We haven't eliminated security solutions. We just add to it, and ThreatLocker has been a great addition. We also have Kaseya and ThreatLocker as a supplement to that. It's useful. They have overlap, and we look at the overlap as a good thing. It's helped your organization save on operational costs or expenses by ensuring that many fewer hours are spent dealing with ransomware nonsense. I cannot count the amount of hours that I personally have not had to put in to recovering an environment from a ransomware event. The last big one took us about three weeks to completely recover from. Since we've grouped ThreatLocker in, the management of that whole setup has gone down to just daily help desk tasks and general server maintenance instead of having the whole system on fire. There are probably thousands of hours of saved time between our teams. It's been great so far. ThreatLocker Zero Trust Endpoint Protection Platform's ability to block access to unauthorized applications is great. It's my biggest protection, the blocked applications. In a lot of cases, you go to install something yourself that you need for management, and it comes in and says, nope. And then I have to log into the portal and approve it. I get our other guys saying, hey, why are you trying to approve something? Any of the tools that I'm using on a day-to-day basis that haven't been in the environment during the whole learning mode initially, I could go through and set extensions and all that. So, while it's a headache on that end, the amount of saved time I can't even count. It is a little frustrating on my end since I like to go as quickly as I possibly can, and it slows me down. However, that's a really good thing. Depending on the site, it can save a lot of time and cut down headaches. It's likely saved a week's worth of time. It's cut down the amount of sever help desk tickets. Those have become minimal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of CylancePROTECT is the support."
"​Centralized dashboard online which can be used for managing a huge product."
"The platform's most valuable features are the malware detection capabilities."
"It does a good job of protecting us."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"The initial setup of CylancePROTECT is very easy."
"It secures different entry points into the network."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"Using ThreatLocker is effortless because I can access it from an app on my phone, so I can help clients after hours. My client had an issue while I was at dinner, and I didn't have a tech on the problem, but I could deal with it from my phone. I can see what the client is doing and approve or deny it. It helps me deliver better service to my clients when they need it."
"I would rate it a ten out of ten."
"With ThreatLocker, we don't have shadow IT, and it has reduced ransomware."
"The single pane of glass management for all this functionality is really the best feature, as it unifies many utilities that would have been separate costs before and lets us sleep at night knowing that things are being monitored 24 hours."
"The control list is the best feature. For our company, it provides value to our customers since they can see we are improving our security."
"ThreatLocker’s support has been second to none."
"Customer service is good. The Cyber Hero program ensures there is always someone available to help."
"Every single feature has been invaluable."
 

Cons

"The OPTICS component could be made more user-friendly with respect to giving people more information."
"CylancePROTECT could be improved in its technical support and communication."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The product must make the interface a little more user-friendly."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"The stability could be improved."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"If ThreatLocker can design or build something for mobile devices, that would be brilliant."
"A valuable addition to ThreatLocker would be a column in the audit page displaying a VirusTotal score for each file."
"It has not reduced helpdesk tickets. It has probably increased them by blocking applications and doing its job, resulting in people raising more tickets to know why they cannot use certain things."
"The snapshots used in the ThreatLocker University portal are outdated snippets and have not been updated in conjunction with the portal itself."
"If you have a thousand computers with ThreatLocker agents on them, when you approve or create a new policy saying that Adobe Reader that matches this hashtag and meets certain criteria is allowed to be installed, it applies at the top level or the organization level. It applies to every computer in the company. When you make that new policy and push it out and it goes out and updates all of the clients. Unfortunately, at this time, it does not look like they stagger the push-out."
"Some reporting areas need improvement. We need to generate more reports."
"One area I see for improvement is in the visibility of support tickets within the ThreatLocker ticketing system."
"The user experience could be improved. Most complaints we get are based on users wanting certain functionality."
 

Pricing and Cost Advice

"The solution provides me with competitive pricing."
"It's not so heavily priced; rather, it's average and decent."
"The licensing part of the product is too expensive compared to other solutions in the market."
"The tool is not that expensive."
"The monthly fee is $55 USD per user."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"I do not deal with pricing, but I assume it is cost-effective for us. We choose a solution based on functionality and affordability."
"The pricing is reasonable and normal. I do not have any problems with the cost."
"I do not know about the licensing and price as it comes bundled from our MSP. However, it seems fairly reasonable for us, which is why we chose it."
"I can't complain. Cheaper would always be nice, but I think it's reasonable compared to other software in the cybersecurity market."
"Considering what this product does, ThreatLocker is very well-priced, if not too nicely priced for the customer."
"We have not had any real issues with the pricing. As they have added more features, due to the way our contracts are structured with our customers, we have had to hold off on adopting the new features because they do add costs."
"So far, it has been great. I have no complaints. Of course, everybody wishes it was cheaper."
"I find ThreatLocker's pricing to be reasonable for the services it provides."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Government
8%
Comms Service Provider
6%
Computer Software Company
27%
Retailer
9%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about ThreatLocker Allowlisting?
The interface is clean and well-organized, making it simple to navigate and find what we need.
What is your experience regarding pricing and costs for ThreatLocker Allowlisting?
Pricing, setup costs, and licensing have been pretty accessible and manageable. It was not too expensive to get started, especially at a small scale for a smaller MSP. It is very accessible, easy t...
What needs improvement with ThreatLocker Allowlisting?
Going with the theme of ThreatLocker Zero Trust Endpoint Protection Platform being a one-stop shop where they have just about everything, and they have a really good product stack as is. However, t...
 

Also Known As

Blackberry Protect
Protect, Allowlisting, Network Control, Ringfencing
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. ThreatLocker Zero Trust Endpoint Protection Platform and other solutions. Updated: September 2025.
873,003 professionals have used our research since 2012.