Trellix Endpoint Security (ENS) Reviews

We are a solution provider and McAfee MVISION Endpoint is one of the products that we implement for our clients. Our clients use it to help manage their security.

The most valuable feature is user-based policy provision. It allows for greater granularity.

Our clients use the VPN to create secure connections to their servers.

A policy-editing console should be added.

Having automatic updates would be helpful.

We have been dealing with this product for about two years.

We are completing two deployments each week and I don't have any comments with regards to stability. I would say that it's stable enough.

We have about 20 clients who are using this solution and it is easy to scale. I would estimate the number of users to be about 400.

McAfee has good support and they are very responsive.

We deal with endpoint solutions from several vendors including Sophos, Symantec, and CrowdStrike. We are still using Symantec in parallel with McAfee.

The capabilities of these products are similar and the real difference is in the support. McAfee has the best support nowadays, as Symantec takes too long to respond.

The initial setup sometimes has to be done manually because of issues with Active Directory. That said, it is not normally complex. Complexity can come from using export files because McAfee does not have a policy-editing console.

One of the recent deployments we completed required three of us 15 days. This including training people in different locations.

We implement and deploy this product for our clients.

Licensing fees are billed on a yearly basis.

I would rate this solution an eight out of ten.

We primarily use the solution for managed defense. It is a next-generation EDR, similar to Cylance and CrowdStrike. It's used for endpoint enforcement. 

It offers more plugins for endpoints in order to extend endpoint protection. There are a variety of plugin options.

The extendability is great. 

It is pretty stable.

The product is very scalable.

We find the pricing to be in line with the current market.

The solution needs to work on memory consumption. It is too high. EDRs are notorious for this. 

Technical support could be improved a bit. They are doing a lot with the acquisition and rebranding, and things may take a while to settle. 

We've used the solution for 18 months. 

The solution is stable and reliable. It's just as stable as anything else on the market. This is a stable build. All of it does depend on the interaction with the Microsoft patches. Most of the time, the performance is quite good. 

The solution scales well and has a lot of device plugins. I'd rate it a ten out of ten. You can do all kinds of things with it that you can't do with other endpoint protection options. 

Technical support isn't ideal. It's not that it is awful; it's just not fantastic. 

I'm also familiar with Cylance and CrowdStrike, which I've used at a different company.

I wasn't involved with the initial setup. However, we have a top-notch implementation engineer. 

We had the vendor's assistance, and we've always had an excellent experience using them. 

I am not sure about the exact costs. However, my understanding is it is comparable to Crowdstrike. Like other solutions, the more endpoints you have, the less the cost. 

We're customers. We're an international conglomerate. They are our vendor, and they are partners with us on our security journey. 

I'd advise people to use Managed Defense. It pays for itself. 

I'd rate the solution a solid eight out of ten overall.

MVISION offers decent protection.

The email protection isn't efficient enough, and I'd like to see DLP features in the next release. 

I've been using MVISION for three years.

MVISION is stable.

MVISION is scalable. 

Setting up MVISION is easy.

We have an annual license and pay extra for support.

I rate McAfee MVISION Endpoint six out of 10. It's a good product, but not the best. I wouldn't recommend it to others because it's not secure enough. 

The solution enables me to monitor all my endpoints and ensure that our agents are reporting to the FireEye management server. That is key for allowing us to see any suspicious traffic coming in. I'm the delivery manager and we are customers of FireEye. 

I like the console and the GUI is user-friendly. One of the most important and critical features is containment. Suppose something gets infected and there's the possibility of it spreading laterally and causing a problem or compromising a network. FireEye has a feature that enables it to disconnect from a system network so that the infection doesn't spread. 

Even if an incident occurs at night when support teams are not available, the feature can contain the infection so that when the support teams get to work, they can carry out the remediation part and bring the system back to production.

I'd like to see the searches enhanced because when I hand over the product to someone without experience, it should be user-friendly to them as well. If the feature was enhanced, and the amount of data that comes in reduced, it would simplify the process for anyone. 

I've been using this solution for two years. 

The solution is stable.

I haven't had any issues with scalability. 

The support is pretty good, we haven't had any problems. 

Neutral

We had a separate team implementing FireEye and there didn't seem to be any issues so I think deployment was relatively straightforward. 

I prefer FireEye to solutions like CrowdStrike, Carbon Black, and Trend Micro which are not as user-friendly. FireEye is also easier to integrate with the SIEM, so all the logs get pushed and there are no issues getting the device integrated with SIEM. 

I rate this solution nine out of 10. 

We are a reseller and McAfee is one of the security solutions that we implement for our customers.

The cloud-based security and data protection features are essential for the work from home set up, because of the pandemic.

Some of the most valuable features of this solution are the ePO, centralized management, single control, and ease of management. 

The agents are easy to deploy.

For McAfee, as long as you have ePO it is easy to manage.

It integrates well with other solutions and I like their CASB and the Web Gateway, their cloud security.  Most of our clients are migrating to the cloud and they are evaluating cloud security solutions and data protection.

Endpoint resource utilization causes high levels of instability and that is something that needs improvement. Our clients are concerned about how it can affect their endpoints and do not want the CPU overburdened.

I have been working with this solution for four years.

The stability is good.

This is a scalable solution. Most of our clients are enterprise-level companies with 10,000 users.

My personal experience with technical support is limited, but we have a good working relationship with them. In the four years that we have worked with McAfee, we have found that the people behind this product are easy to talk to. No matter how complex the problem is, they will help you to better understand it.

Overall, I feel that their support is good.

The initial setup is straightforward and it is easy to configure.

The pricing is mid-ranged and quite reasonable compared to other similar products.

Being a reseller, we handle many different endpoint products and have evaluated several of them. When comparing to Symantec, for example, McAfee is better in that they have multiple agents and multiple consoles. We also work with CrowdStrike and Cylance.

Some of our customers prefer McAfee because they started with an on-premises solution, which is a good thing. Not every company is cloud-ready, yet. Some of them have hybrid configurations, where they have on-premises protection as well as cloud-based protection.

Price-wise, McAfee is less expensive than CrowdStrike or Cylance, although not as cheap as Kaspersky or Sophos. I would say that it is reasonable, for the feature set.

We have been working with McAfee for four years and the sales and support have always been good. It is not difficult for us to handle McAfee because they have always worked well with us.

I think that this is a good option for people working from home because it is easy to implement and deploy the agents.

My recommendation for anybody who is implementing this product is to have VPN access set up, adding to the security, especially when working from home.

I would rate this solution an eight out of ten.

We use the platform for managing and securing endpoints in our organization.

The solution's technical support services have a quick response time. It has been beneficial for our organization. 

The platform's most valuable features are AI capabilities and its quick updates. 

They could provide better integration capabilities for the product with other services.

We have been using Trellix Endpoint Security (ENS) for two to three years. We are using the latest version and regularly update it.

I rate the product's stability a seven out of ten. 

Our corporation has approximately 13,000 Trellix Endpoint Security (ENS) users. It is a scalable product.

The solution helps manage users easier and reduces the workload for the IT team.

The product pricing is high. 

We are evaluating Trellix Endpoint Security (ENS) features compared to others. 

I advise others to consider the specific requirements of users, such as personal devices that may not be supported before making a purchase decision.

I rate it an eight out of ten. 

Trellix Endpoint Security (ENS) is useful as an endpoint security software.

The most valuable feature of the solution is its dashboard.

The dashboard provided by the solution needs to be improved. The customization capabilities of the solution are an area where it lacks, so it would be great if our company could customize the solution to meet the demands of our customers.

In the future, I would like technical support for the solution and its UI to be more efficient.

I have been using Trellix Endpoint Security (ENS) for two years. I usually deal with a product's latest version. My company has a partnership with Trellix.

Stability-wise, I rate the solution an eight out of ten. The solution is mostly stable, but sometimes, there is a need to do some troubleshooting.

Scalability-wise, I rate the solution a seven out of ten.

I rate the technical support an eight out of ten.

Positive

Currently, I work with CrowdStrike since my company has a partnership with it. CrowdStrike is better than Trellix Endpoint Security (ENS). CrowdStrike offers functionalities like machine learning and DLP.

I have used the solution on the cloud and on-premises. Currently, the solution is deployed on the cloud services offered by Trellix, which I feel is a public cloud.

I don't think there are any extra expenses besides its licensing costs.

Maintenance of the solution is required, including some troubleshooting parts managed by five to six engineers in our company.

I recommend the solution to those planning to use it.

Not all solutions in the market are good, though I found Trellix Endpoint Security (ENS) to be a good product.

I rate the overall solution a seven out of ten.

We deploy the solution on-premises but we have the roadmap to migrate it on cloud. Initially, everything was on-premises, but we are moving to the cloud, which will be our first cloud migration.

The seamless deployment is very valuable.

The quality of the dashboard could be improved, and the central monitoring dashboard needs improvement. At first, we thought we were getting multiple views. One was a wholly summarized view, and the other was a more detailed view of an endpoint device. Digging into one device's detail is sometimes difficult. Additionally, the granularity of reporting can be improved. The next release could also include an extended mobile connection for the solution.

We have been using this solution for approximately four months.

The solution is stable.

The solution is scalable. Maybe in another six to eight months, we will scale to around 5,500 because we are recruiting more people, so the number may increase.

I have not had any experience with customer service and support.

We previously used Trend Micro. When we were deploying Trend Micro, we faced a lot of difficulties. When we acquired Trend Micro, we had no endpoint security so we had to remove an endpoint and deploy Trend Micro. As a result, deploying Trend Micro was very painful. There were frequent failures in the automatic script that Trend Micro had provided, and it took us about three and a half months to completely cover around 4,000 devices. At the same time, McAfee's deployment was seamless. There might have been an issue, but those issues never escalated. With Trend Micro, the issues escalated frequently.

We switched because of the distinction in scalability, Bluetooth and support. Additionally, one of the reasons we replaced Trend Micro was that we were raising a support ticket every month, which was embarrassing for us. We were losing five to seven tags. PSEs and the response to those PSEs were not satisfied every time.

I rate pricing and licensing a seven out of ten.

I rate this solution an eight out of ten. The solution is good, but the dashboard quality and granularity of reporting can be improved.