I have hardly had the chance to use Trello since I operated as an admin who was mostly engaged with the use cases of people in my company, where it was widely used. Trello was a tool that was mostly used as an ERP system. Trello was generally used for work balancing and creating to-do lists.
Senior System Specialist at a tech vendor with 201-500 employees
A tool to help employees of a business to get their workflow in order
Pros and Cons
- "The most valuable feature of Trello stems from the fact of how easy it was with it to see large visual aspects, especially when people were getting their workflow in order."
- "Trello wasn't a tool that offered lightning-fast speed like users wanted it to be for them."
What is our primary use case?
What is most valuable?
The most valuable feature of Trello stems from the fact of how easy it was with it to see large visual aspects, especially when people were getting their workflow in order. Trello is an easy platform to visualize your next tasks and other things.
What needs improvement?
I am sure that my company's use cases related to Trello were taxing for the system, so it got rather slow in some areas. With too much information on a Trello board, it got very sluggish. I am sure that Trello board got sluggish mostly due to our company's use case and other bad practices. Trello wasn't a tool that offered lightning-fast speed like users wanted it to be for them.
For how long have I used the solution?
I have experience with Trello. I am an admin-level user of the product.
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What do I think about the stability of the solution?
Other than the times when the tool slowed down, I don't remember witnessing any outages from Trello's end.
What do I think about the scalability of the solution?
A few hundred people were using Trello in my company.
Which solution did I use previously and why did I switch?
Trello was a tool that already existed in my current company. Trello was there even before I joined my current organization.
What other advice do I have?
Before someone plans to use Trello, I would ask them to go through all of their use cases and think hard before building any infrastructure with Trello. It is also important to have a good plan and architecture planned out before you start with Trello so that you don't end up building a house of cards at the end.
I rate the overall tool an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Product at a computer software company with 201-500 employees
A customizable and powerful solution that helps to organize work
Pros and Cons
- "Trello's most valuable feature is its visuals. You can customize your board with covers and pictures. There are no restrictions in workflow columns as in Jira. It is a powerful solution to organize work. Jira is process-oriented and restrictive."
- "Trello has become complex over the years."
What is most valuable?
Trello's most valuable feature is its visuals. You can customize your board with covers and pictures. There are no restrictions in workflow columns as in Jira. It is a powerful solution to organize work. Jira is process-oriented and restrictive.
What needs improvement?
Trello has become complex over the years.
For how long have I used the solution?
I have been working with the product for five to six years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
I rate Trello's scalability a six out of ten. My company has 100 users.
How are customer service and support?
The tool's response is not on time. It is the last resort after the forums and documentation. At times, their reply is something that we already know.
How was the initial setup?
The tool's deployment is simple.
What other advice do I have?
I rate Trello an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
Trello
October 2024
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,763 professionals have used our research since 2012.
Senior ICT Consultant/Project Manager at Qualisys
Great for project management, very reliable, and simple to deploy
Pros and Cons
- "The solution is great for project management."
- "It is not a scalable product."
What is our primary use case?
I use the solution for agile project management. I use Trello to list all the tickets that the development team needs to resolve.
You can list all tickets that the development team needs to develop. Once they finish, they can pass the ticket to the next list for testing. Once the ticket is tested, they can pass it to deployment. Once the item is deployed, they can close this ticket.
It helps to manage the life cycle of a ticket or of the requirements in development. You list it. You capture it. You schedule it. For each requirement, you try to ensure that it passed all stages of development, testing, deployment, and closing.
What is most valuable?
The solution is great for project management. It helps us track the progress of work and tickets.
It is very easy to deploy the solution.
I have found the solution to be stable.
In general, it works very well.
What needs improvement?
It is not a scalable product.
There are no features that are lacking. We're pretty happy with its functionality.
They could offer more integration with other tools - especially those that test some requirements in tickets.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
It is a stable solution. There are no bugs or glitches. It doesn't crash or freeze. It is reliable.
What do I think about the scalability of the solution?
The product does not scale.
We have 15 people in the company that use it right now. We do not plan to increase usage at this point.
How are customer service and support?
I've never dealt with technical support. I don't know how helpful they are.
Which solution did I use previously and why did I switch?
I've used Microsoft Project in the past.
How was the initial setup?
The product is straightforward to implement. It's not complex at all. You can deploy it in less than a day.
I work for the development team, so I did not deploy it personally. There was another team member that handled the process. I just use it.
What about the implementation team?
Since it is so easy to deploy, anyone can do it.
What's my experience with pricing, setup cost, and licensing?
The licensing covers all of the functionalities of the product. It has everything your team needs.
What other advice do I have?
I'm an end-user.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
An affordable and convenient product for communicating and collaborating with colleagues
Pros and Cons
- "Kanban is the best feature of the tool."
- "Sometimes the notifications are not updated on iOS."
What is our primary use case?
We use the product for meetings and timelines. We use it to share the status of some projects with the team.
What is most valuable?
Kanban is the best feature of the tool. It is very clear and very good. The desktop solution is good.
What needs improvement?
There are mobile apps for the solution. Sometimes the notifications are not updated on iOS. If we have one notification, the iOS app shows seven. It indicates that the notifications are still unread. The notifications on mobile apps must be improved.
For how long have I used the solution?
I have been using the solution for almost two years.
What do I think about the scalability of the solution?
About ten people use the product in my organization.
How was the initial setup?
The initial setup was very easy.
What about the implementation team?
I sent messages to the support team through the app when the notifications were not updated on iOS. However, they did not reply.
What's my experience with pricing, setup cost, and licensing?
The product is cheap. I think the product is cheaper than Zoho.
What other advice do I have?
I would recommend the product to others. Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project manager at Hino Motors Sales Indonesia
A tool useful for project management that helps create dashboards and workspaces
Pros and Cons
- "The most valuable features of the solution are that it is easy to use and flexible while offering the ease of use of drag-and-drop functionality for each task."
- "The dashboards and flexibility to adjust the timeline view for each task are areas with shortcomings in the solution that need improvement."
What is our primary use case?
My company uses Trello for project management to create dashboards and workspaces.
What is most valuable?
The most valuable features of the solution are that it is easy to use and flexible while offering the ease of use of drag-and-drop functionality for each task.
What needs improvement?
The dashboards and flexibility to adjust the timeline view for each task are areas with shortcomings in the solution that need improvement.
For how long have I used the solution?
I have been using Trello for three months.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten since they need to improve the flexibility to make changes to the timeline view and dashboard.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a seven or eight out of ten.
Around 600 to 700 employees in my company use Trello.
Which solution did I use previously and why did I switch?
I prefer to use Jira instead of Trello. With Trello, our company can't see the plans in the timeline view.
How was the initial setup?
The initial setup of Trello is not complex.
The solution can be deployed in five hours or a day.
What about the implementation team?
I installed the product, so it was an in-house process without any training.
What other advice do I have?
I rate the overall solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
UX Designer at Qalam
Task and project management solution that makes it easy to create business rules and process flows
Pros and Cons
- "The usability of this solution is its most valuable feature. It offers a great flow of creating a business rule that allows you to just add identifiers and qualifiers."
- "It would be great if there was a tour for new users to explain how this solution works. Using this solution for the first time can feel complicated."
What is our primary use case?
We use this solution for user calls and to issue alerts. Currently only three of us are using this solution but we are planning to increase usage in the future.
What is most valuable?
The usability of this solution is its most valuable feature. It offers a great flow of creating a business rule that allows you to just add identifiers and qualifiers.
What needs improvement?
It would be great if there was a tour for new users to explain how this solution works. Using this solution for the first time can feel complicated.
This solution could also be improved by removing the contradiction that seems to exist in the options of filters that can be used.
For how long have I used the solution?
I have been using Trello for a few months.
What do I think about the stability of the solution?
This is a stable solution.
How are customer service and support?
We have not needed to contact their customer support team as we use their online help centre and it has provided us with sufficient assistance.
What's my experience with pricing, setup cost, and licensing?
The pricing for this solution is reasonable.
What other advice do I have?
I would advise others to use this solution because it offers a lot of flexibility.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO & Co-founder at Adamo Digital
Helpful Kanban board and good alerting, but it should support online conferencing
Pros and Cons
- "Another feature that impressed me is the clear Kanban board, as it provides a clear view of to-to tasks, assuring the team not to forget anything."
- "Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline."
What is our primary use case?
My company is hiring an outsourced copywriter team for some content purpose. For the first time, we connect by email for exchanging writing documents. Unfortunately, performing tasks by email came up with a poor result that we could not control the progress when several team members participating.
Hence, we need communication software to control the process and results. File storage and process tracking are two key targets. Normal instant text messaging software like Skype or Messenger is not suitable in this case. We have come up with Kanban software, and Trello is one of the top selections.
How has it helped my organization?
It separates messaging and files storage, which allows us to handily keep up with updates. Accordingly, we can separate several projects and track the progress with the Kanban table.
In this case, we define tasks by preparing, in progress, and completed to divide results. The completed tasks would be paid from us, while in-progress tasks could be requested to change. Accordingly, I can see the progression of projects with several statuses. Additionally, I can also compare and track the quality of writing documents.
What is most valuable?
Since we use several tools, sometimes, we cannot signup daily to check progress. That’s why we appreciate the notification scheme from Trello. Trello will message me the updates. It allows me not to sign up for Trello daily without missing any progress from copywriters.
Another feature that impressed me is the clear Kanban board, as it provides a clear view of to-do tasks, reminding the team not to forget anything. Whenever I see the board, I can rapidly understand the overview of what tasks were done and what should be done. Additionally, colleagues could remind me when I miss any progress.
What needs improvement?
- Video call and messaging for the online conference: 2020 was the time for remote working and online conferencing while social distancing deterred people from going out. I think, as an online collaboration tool, Trello should include an online meeting feature as it would allow members to meet, discuss, and share ideas.
- Analytics: Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline. Besides, I want to know the time spent on each project and the potential issues that occurred.
For how long have I used the solution?
I have been using Trello for team management and team collaboration for two years time.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Director at Remy InfoSource
The online collaboration and automated linking to our calendars improve productivity
What is our primary use case?
Remy is a software development company.
Trello is useful for keeping track of all our business functions such as marketing, business development, product development, partners, etc. Typically for day-to-day high-level activities and to-do lists, and also personal to-do lists.
How has it helped my organization?
Sharing this information and having it pop up as a reminder on everyone's calendar is very useful and allows for better tracking and collaboration regarding ad-hoc and longer-term tasks and programs.
What is most valuable?
- The online collaboration and automated linking to our calendars improve productivity.
- Ease of use and intuitive layout makes learning and using it possible in a matter of few hours rather than days.
What needs improvement?
I cannot think of anything specific that should be added. The system is pretty much good as it is. Maybe being able to position cards below each other could make better use of screen space.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
I never had a problem with stability.
What do I think about the scalability of the solution?
Scalability seems fine.
How are customer service and technical support?
Tech support is not required.
Which solution did I use previously and why did I switch?
Spreadsheets or calendar reminders. These do not have the required functionality.
How was the initial setup?
The initial setup way simple.
What about the implementation team?
In-house.
What was our ROI?
I use a free version, so the ROI is infinite.
What's my experience with pricing, setup cost, and licensing?
The free version is great.
What other advice do I have?
Brilliant!
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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