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CEO at a tech company with 51-200 employees
Real User
Apr 7, 2022
Designed for team collaboration and project management; user interface is easy to understand, with drag and drop functionality
Pros and Cons
  • "Project management and work collaboration solution with amazing scalability and stability. Its user interface is modern and easy to understand, with drag and drop functionality."
  • "Having more integration with third party tools is an area for improvement in Trello. It would also be nice if it has a voice messaging functionality similar to what you have in WhatsApp, for quicker communication with colleagues."

What is our primary use case?

In our company, our use case for Trello is that it's used for individual projects, e.g. for our marketing department, data department, etc. We use it to assign tasks, to track what stage each task is currently on, to add notes, etc. We use the solution to check the progress within various departments and various projects that we have within our company.

How has it helped my organization?

The key benefit that Trello has provided to our company is organization. Currently, for each department and each project, we know where we are and what we still have on our plate. We know what's top priority and what's low priority, etc. Trello provides basic organization across all departments within our company.

What is most valuable?

Personally, I love the user interface of Trello, because it's very modern, easy to understand, and it allows you to move one task from stage to stage through its drag and drop functionality.

I also love that you're able to add images, tag your colleagues, and provide updates within any kind of task.

These are the main features and functionalities I enjoy the most out of Trello.

What needs improvement?

Its hard to say what could be improved in Trello, because it does what it was designed to do, and it's simple, so it's really hard to come up with any flaws.

If I were to name one, it will be for the solution to have more integrations, e.g. they already have quite a few, but we're heavy users of a CRM called Creational, and there's no direct integration with that particular CRM system, but that CRM system is one of the top five CRMs out there. I found it quite odd and strange that integration between Trello and Creational isn't available, while for Salesforce, it's there. Having more integration with third party tools is an area for improvement for Trello.

I also haven't actually looked too much into it, and I'm not sure if this is currently available in Trello: having something along the lines of WhatsApp, where you're able to hold down a button and leave a voice message for your colleagues. It's an additional feature I'd love to see in the next release of Trello, because I think that's also a very quick and great way to be able to communicate with your colleagues. It'll be so much quicker than having to type long sentences or paragraphs to explain. Having voice messaging as an additional functionality in Trello would be great.

Buyer's Guide
Trello
December 2025
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.

For how long have I used the solution?

We've been active users of Trello for the past five years. It's a cloud-based solution, so it automatically gets updated, and this means we're always on the latest version.

What do I think about the stability of the solution?

The stability of Trello is top-notch. I would rate it five out of five. It's super stable.

What do I think about the scalability of the solution?

The scalability in Trello is amazing. If you have a big project or an existing project, you want to create a new Trello board in just a couple of clicks. Being able to invite additional employees, team members, and colleagues, would take just a few clicks, e.g. you just need to input their emails or the first name, last name, and emails. Invite are sent, so they're able to log in, and they're integrated directly. Everything is very fast and easy to use.

Which solution did I use previously and why did I switch?

We tried to use other solutions that turned out to be a little bit more complex, e.g. Monday.com, Asana, and quite a few other ones. We've actually tested around 10 different solutions, and we were looking for something a little bit more structured, a little bit more organized. After testing all these other solutions, we understood that simplicity is key and that's basically why Trello won. That's why we've been using Trello for the past five years.

How was the initial setup?

The initial setup for Trello was very simple, that even a six year old child would be able to do it and use it. You go to the site as it's all browser-based, but I know that they also have an application that's available on Android and iOS.

To use the app, all you need to do is to download it, log into your account, and you'll be ready to go. It's super simple. You're also able to customize the stages, but it literally takes seconds to do, including creating your own Trello cards, and your own pages. The process was very quick, easy, and intuitive.

What about the implementation team?

We didn't have to use a consultant or integrator to implement Trello. I doubt that anybody would actually use one for this solution, unless they have something crazy in mind.

What's my experience with pricing, setup cost, and licensing?

Trello has a paid version, but we've been using just the free version. It covers all of the bases and all of our needs for us, so there's no cost involved for us. This is surprising for such a quality platform with no limitations on the key functionalities, because you can take advantage of those functionalities without having to pay for the solution.

What other advice do I have?

I'm not sure who the cloud provider is for Trello, but I'm assuming it's AWS.

We have eight to ten people using Trello in our company. It's just all management, e.g. the executive level, the team leads, it's management across the board. We're not a huge organization, but it's being used extensively. It's being used daily, e.g. we do have weekly calls with our main management team, and the first thing we do on every call is opening up Trello. We go through all of the cards to find out what's outstanding, what's moving, etc. This is how we operate, and this is how we're staying organized, through using Trello on a daily basis.

As the organization grows and we have more people in management, we could increase usage of Trello, and start including more people, but we're also potentially thinking of a way to be able to implement it and having just regular employees on there as well. It just adds a whole new level of organization to our business.

I've not had the chance to contact the technical support team of Trello, because for all of the years I've used it, absolutely nothing breaks, and nothing goes wrong. I'm not even sure they have a support team, e.g. I'm sure they do, but I've never had the need to actually contact them.

My advice to people looking into implementing Trello is to just do it. It's really a great software, and it's very easy to use. It's a great collaboration tool, as long as you implement it into your organization properly. I always have a game plan. You shouldn't expect to implement any kind of software and feel that it's going to make drastic changes to your organization. Make sure you have a game plan behind it, so once you're implementing it, you understand what kind of stages you need on your Trello board, and building processes behind that.

I'd give Trello a rating of nine out of ten, because I just don't believe that any product would be perfect. We really enjoyed using Trello, but we're hoping they'd surprise us in the future, e.g. through a new feature or functionality we haven't even thought about. We'll definitely continue using the solution, in the hope that they'd grow to be bigger and better.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Annie Ioceva - PeerSpot reviewer
Head of Product at a computer software company with 201-500 employees
MSP
Nov 14, 2023
A customizable and powerful solution that helps to organize work
Pros and Cons
  • "Trello's most valuable feature is its visuals. You can customize your board with covers and pictures. There are no restrictions in workflow columns as in Jira. It is a powerful solution to organize work. Jira is process-oriented and restrictive."
  • "Trello has become complex over the years."

What is most valuable?

Trello's most valuable feature is its visuals. You can customize your board with covers and pictures. There are no restrictions in workflow columns as in Jira. It is a powerful solution to organize work. Jira is process-oriented and restrictive. 

What needs improvement?

Trello has become complex over the years. 

For how long have I used the solution?

I have been working with the product for five to six years. 

What do I think about the stability of the solution?

The tool is stable. 

What do I think about the scalability of the solution?

I rate Trello's scalability a six out of ten. My company has 100 users. 

How are customer service and support?

The tool's response is not on time. It is the last resort after the forums and documentation. At times, their reply is something that we already know. 

How was the initial setup?

The tool's deployment is simple. 

What other advice do I have?

I rate Trello an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Trello
December 2025
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.
Project manager at a retailer with 501-1,000 employees
Real User
Sep 11, 2023
A tool useful for project management that helps create dashboards and workspaces
Pros and Cons
  • "The most valuable features of the solution are that it is easy to use and flexible while offering the ease of use of drag-and-drop functionality for each task."
  • "The dashboards and flexibility to adjust the timeline view for each task are areas with shortcomings in the solution that need improvement."

What is our primary use case?

My company uses Trello for project management to create dashboards and workspaces.

What is most valuable?

The most valuable features of the solution are that it is easy to use and flexible while offering the ease of use of drag-and-drop functionality for each task.

What needs improvement?

The dashboards and flexibility to adjust the timeline view for each task are areas with shortcomings in the solution that need improvement.

For how long have I used the solution?

I have been using Trello for three months.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten since they need to improve the flexibility to make changes to the timeline view and dashboard.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a seven or eight out of ten.

Around 600 to 700 employees in my company use Trello.

Which solution did I use previously and why did I switch?

I prefer to use Jira instead of Trello. With Trello, our company can't see the plans in the timeline view.

How was the initial setup?

The initial setup of Trello is not complex.

The solution can be deployed in five hours or a day.

What about the implementation team?

I installed the product, so it was an in-house process without any training.

What other advice do I have?

I rate the overall solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tony Ayabam - PeerSpot reviewer
CEO at a tech services company with 1-10 employees
Real User
Top 5
Jul 30, 2023
It is an easy-to-use solution that has been useful for project management
Pros and Cons
  • "I like the user interface's graphics and the general features and functionalities."
  • "The solution could be priced cheaper."

What is our primary use case?

We have software engineers working in a distributed format, handling outsourcing projects, and we create tasks in Trello. We use Trello to manage projects, though most of our projects are not very big.

What is most valuable?

I like the user interface's graphics and the general features and functionalities. Similarly, I like the automation side of things because it provides updates and notifications. Trello is a valuable solution.

What needs improvement?

The solution could be priced cheaper.

For how long have I used the solution?

I have been using Trello for the past three years, and I'm using the latest version.

What do I think about the stability of the solution?

I rate the stability as a ten out of ten.

What do I think about the scalability of the solution?

The solution is scalable. We have eight users. We will increase usage if we need to.

How was the initial setup?

The initial setup was straightforward. It took less than ten minutes to deploy the solution. The process is quite simple. It's a straightforward and user-friendly experience. Since most of our project managers and product managers were already familiar with setting up the solution, the initial setup was not a big deal for us.

What about the implementation team?

We implemented it through our in-house team.

What's my experience with pricing, setup cost, and licensing?

The pricing starts from around $6 per license for a subscription, and there might be higher subscriptions available, possibly around $12 per month. Overall, I rate the pricing an eight out of ten.

What other advice do I have?

Most of our projects on Trello are not very big, so we are reconsidering it.

When setting up Trello, you need to create an account, and after confirmation, you can start using the free version to explore the features. While the free version may have some limitations, you can easily upgrade to the paid version if you require additional features.

Everyone should get a subscription since it's a good solution. Overall, I rate the solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tony Ayabam - PeerSpot reviewer
CEO at a tech services company with 1-10 employees
Real User
Top 5
Aug 13, 2022
Excellent interface, good price, and easy to install and set up
Pros and Cons
  • "Trello is very easy to install and set up. It is also easy to use. Its interface is excellent."
  • "It could have a bit more customization, especially for organizations that may want to integrate it into their own systems."

What is our primary use case?

I use it for project management. It is very similar to Wrike, Jira, and other project management solutions.

How has it helped my organization?

It works very well, and it makes it easy to keep track of tasks.

It makes the work a lot easier because you can assign tasks. People working on a project can sign up and go there to look at the tasks.

What is most valuable?

Trello is very easy to install and set up. It is also easy to use. Its interface is excellent.

It is stable and quite secure.

What needs improvement?

It could have a bit more customization, especially for organizations that may want to integrate it into their own systems.

For how long have I used the solution?

I have been using this solution for over a year.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable. We have seven or eight users who use this solution.

How are customer service and support?

I have not used their support.

Which solution did I use previously and why did I switch?

I've used Wrike. I found Trello easier than Wrike.

How was the initial setup?

It was not complex. It took less than 30 minutes.

What about the implementation team?

It was implemented in-house.

What's my experience with pricing, setup cost, and licensing?

Its pricing is good. It is about $6 per license for what we use, but then there are other plans as well, such as $12 a month. I would rate it a nine out of ten in terms of pricing.

What other advice do I have?

Overall, I would rate Trello a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CS/Retention Manager
Real User
Apr 26, 2022
Very easy to use, but should add more pages
Pros and Cons
  • "I can see everything on one page, like sticky notes. It's very, very easy to use and very straightforward."
  • "It's really simple, which is a good thing, but it only does one thing for us."

What is our primary use case?

The previous company that I was working for was using it for appointments. In this company, we're using it to see specific actions and check their status.

What is most valuable?

The most valuable feature is the fact that I can see everything on one page, like sticky notes, and everything is set up. It's pretty easy to use.

What needs improvement?

Having different actions and maybe multiple pages would be helpful, but I don't know if those already exist because I'm only doing one thing on Trello and I've never really gone deep into it. If there was an option for more pages on it we could actually do other things and see other actions without having to have more programs open. 

For how long have I used the solution?

I've used Trello in different companies for two or three years.

How was the initial setup?

The initial setup was very easy and very straightforward.

What about the implementation team?

It was probably implemented in-house because it's pretty easy. I assume it was in-house.

What other advice do I have?

It's very, very easy to use and very straightforward, so there are no worries, no issues, and no need to be technically advanced.

I would rate it a seven out of ten. It's really simple, which is a good thing, but it only does one thing for us.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Life Leader Coach at a comms service provider with 10,001+ employees
Real User
Oct 5, 2021
Very user-friendly, visual, and intuitive
Pros and Cons
  • "I like how user-friendly, visual, and intuitive it is. It doesn't take a lot of time to figure out how to make it work for you."
  • "If there are pre-done templates or suggested templates for various fields, they would be helpful for me as a coach."

What is our primary use case?

I am just a solopreneur who uses it as an end-user. I am using it to organize my social media.

How has it helped my organization?

I am currently using it to organize my social media so that I can see all of my posts and know what I've posted when, and it makes that super easy.

What is most valuable?

I like how user-friendly, visual, and intuitive it is. It doesn't take a lot of time to figure out how to make it work for you.

What needs improvement?

There should be some quick videos and little bites right there in the app to help those who are new to it to optimize what it can do. I haven't done enough digging, and it is possible that they exist.

If there are pre-done templates or suggested templates for various fields, they would be helpful for me as a coach.

For how long have I used the solution?

I've been using it probably for six months.

What's my experience with pricing, setup cost, and licensing?

I am tinkering with the free version.

What other advice do I have?

I would rate Trello an eight out of 10. I am overall pretty happy with it.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO & Co-founder at a tech services company with 51-200 employees
User
Top 20
Mar 21, 2021
Helpful Kanban board and good alerting, but it should support online conferencing
Pros and Cons
  • "Another feature that impressed me is the clear Kanban board, as it provides a clear view of to-to tasks, assuring the team not to forget anything."
  • "Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline."

What is our primary use case?

My company is hiring an outsourced copywriter team for some content purpose. For the first time, we connect by email for exchanging writing documents. Unfortunately, performing tasks by email came up with a poor result that we could not control the progress when several team members participating.

Hence, we need communication software to control the process and results. File storage and process tracking are two key targets. Normal instant text messaging software like Skype or Messenger is not suitable in this case. We have come up with Kanban software, and Trello is one of the top selections.

How has it helped my organization?

It separates messaging and files storage, which allows us to handily keep up with updates. Accordingly, we can separate several projects and track the progress with the Kanban table.

In this case, we define tasks by preparing, in progress, and completed to divide results. The completed tasks would be paid from us, while in-progress tasks could be requested to change. Accordingly, I can see the progression of projects with several statuses. Additionally, I can also compare and track the quality of writing documents.

What is most valuable?

Since we use several tools, sometimes, we cannot signup daily to check progress. That’s why we appreciate the notification scheme from Trello. Trello will message me the updates. It allows me not to sign up for Trello daily without missing any progress from copywriters.

Another feature that impressed me is the clear Kanban board, as it provides a clear view of to-do tasks, reminding the team not to forget anything. Whenever I see the board, I can rapidly understand the overview of what tasks were done and what should be done. Additionally, colleagues could remind me when I miss any progress.

What needs improvement?

  1. Video call and messaging for the online conference: 2020 was the time for remote working and online conferencing while social distancing deterred people from going out. I think, as an online collaboration tool, Trello should include an online meeting feature as it would allow members to meet, discuss, and share ideas.
  2. Analytics: Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline. Besides, I want to know the time spent on each project and the potential issues that occurred.

For how long have I used the solution?

I have been using Trello for team management and team collaboration for two years time.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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