Smartsheet and Trello compete in the project management category, offering distinct strengths tailored to various user needs. Smartsheet holds an advantage for complex project management tasks due to its robust features and integrations, while Trello's intuitive Kanban boards are preferred for straightforward task management, appealing to non-technical users.
Features: Smartsheet includes Gantt charts, workflows, and automation capabilities, along with extensive integrations with Jira and Microsoft Teams. Its cloud-based nature enhances data sharing and customization. Trello features intuitive Kanban boards that provide a visual task management approach, easy drag-and-drop functionality, and a user-friendly interface conducive to non-technical users.
Room for Improvement: Smartsheet could benefit from enhancements in real-time collaboration, a more intuitive interface, and better security settings. Users also seek improved Excel integration and expanded formula capabilities. Trello could improve its automation features, integration with other tools, task linking capabilities, and notification handling, alongside updates to its mobile app and export options.
Ease of Deployment and Customer Service: Smartsheet provides public and hybrid cloud deployment options and offers essential resources, though customer service quality varies. Trello’s straightforward public cloud deployment is complemented by generally helpful customer support, despite limited on-site options. Trello is perceived as slightly more user-friendly in terms of deployment and support.
Pricing and ROI: Smartsheet's pricing includes varied licensing options and can become expensive as it scales, especially for the enterprise version. Trello, with a strong free tier, is budget-friendly and attractive to small teams or individual users. While both have capable free versions, Trello stands out in accessibility, whereas Smartsheet provides greater ROI through advanced project management capabilities at a higher cost.
Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.
Sometimes we can have a back-and-forth conversation in the comments, which helps minimize some meetings.
I tried to reach out to get answers before or even look on the web community support for things, such as the out-of-office notifications, without finding answers.
Smartsheet is pretty flexible and scalable.
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
More control over email notifications would also be helpful.
It would be beneficial to have a search system that can pull up topics using keywords or AI-driven capabilities, making it easier to find relevant cards.
A way to manage an overall project with all the specifications, and then managing all the sub-cards related to that project.
Licensing might be cheaper per user.
Automation helps by simplifying some manual work, saving time and facilitating communication.
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
It replaces ping-ponging emails back and forth with a board where people can follow a task from start to finish and see when it's done.
Trello's interface is aesthetically pleasing for project management, and it enhances collaboration with other team members.
The best feature Trello offers is that it keeps things better organized, so it makes things easier to collaborate with people.
| Product | Market Share (%) |
|---|---|
| Trello | 2.1% |
| Smartsheet | 2.2% |
| Other | 95.7% |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 2 |
| Large Enterprise | 22 |
| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 10 |
| Large Enterprise | 11 |
Smartsheet offers a comprehensive platform for project management, featuring real-time sharing, cloud accessibility, and a user-friendly interface, which enhance workflow efficiency and project tracking capabilities.
Smartsheet stands out in the realm of project management by integrating robust tools like Gantt chart creation and seamless compatibility with products like Jira and Microsoft Teams. Its dashboards, intuitive design, and flexible customization options support efficient collaboration and centralized management. Enhancements such as real-time change visibility without refreshing, advanced automation capabilities, and improved integration with APIs address user needs. Sectors spanning from strategic initiatives to operational tasks benefit from this customizable, cloud-based platform.
What are the key features of Smartsheet?In specific industries, Smartsheet is leveraged for creating project plans, managing tasks, and compiling statistics. Teams use dashboards for data visualization to monitor multiple projects efficiently. The platform supports resource management, approvals, and collaboration, integrating features like automation and data export for comprehensive project oversight.
Trello is the visual collaboration tool that creates a shared perspective on any project. Trello’s boards, lists and cards enable you to organize and prioritize your personal and work life in a fun, flexible and rewarding way.
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