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JananiLiyanage - PeerSpot reviewer
Enterprise Agile Coach at Agility Tune Up
Real User
Top 20
Provides good visualization and greater transparency
Pros and Cons
  • "The initial setup is easy."
  • "Sometimes, I find it challenging to manage the checklists."

What is our primary use case?

I use Trello for small teams. It's my day-to-day work, and it's for small teams.

So I have a small team of five members. So we have a backlog for my team. I use it for that. And when I do trainings, I use the training backlog as part of Trello. And when I offer coaching, I use Trello for goal setting and helping them to focus on the goals, and visualize the goals and those scenarios.

What is most valuable?

One of the most valuable features is visualization. It really helps every one to get transparency in when and what is happening because you see the same lane. It's pretty helpful. 

Another important feature is that it is easier to allocate people because we have the labels, and we can assign people. So those are the things that I find interesting. 

What needs improvement?

n Trello, there's one aspect that could be enhanced. Sometimes, I find it challenging to manage the checklists. Specifically, I'd like to have the ability to track the checklist as a separate entity. Let me explain. When I have a detailed checklist for a task, like organizing an event with items such as "Talk to the hotel" and "Get details," it would be helpful if I could convert this checklist into a new card while retaining all the same content, labels, and other details. Currently, if I convert it into a new card, I have to manually update everything, which can be time-consuming. Improving this aspect of the checklist feature would be beneficial.

There's another thing that comes to mind. Sometimes, I use PowerApp to supplement Trello because I find that some of the basic features in Trello might not fully meet my needs. PowerApp helps me accomplish specific tasks and allows me to do things in a way that I couldn't solely achieve using Trello. 

For how long have I used the solution?

I have been using Trello for maybe the last five years. I did an upgrade, but I'm not sure if I'm using the latest version.

Buyer's Guide
Trello
March 2025
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,296 professionals have used our research since 2012.

What do I think about the stability of the solution?

I haven't found any challenges in that. Trello has been stable in my experience.

What do I think about the scalability of the solution?

I think when you have bigger teams and also, like, a proper backlog, for example, in an infrastructure team, maybe I feel that Jira is better suited. But for a small team, Trello is fair.

How was the initial setup?

The initial setup is easy. There is no maintenance required. 

What's my experience with pricing, setup cost, and licensing?

I have seen the paid version, but currently, I'm not using it. Some time ago, when I wanted to use more power apps, I considered the paid version for a while, but right now, I'm using the free version.

Which other solutions did I evaluate?

In my experience, coming from software development and event management, I prefer Jira for software development because of its proper use of storage, and Confluence integration adds to its benefits. So for software development, Jira is a better fit. However, in my company's events-based workshops, I find Trello more suitable. I don't need all the extensive features of Jira for that. Simplicity matters for my company. But when it comes to software product development, Jira proves to be more helpful.

What other advice do I have?

I would always recommend Trello when it comes to small team collaboration, especially for those looking for transparency and tracking progress. Trello is a great choice. However, if it's a big team working on software development, I believe Jira would be a better fit. So, it depends on the specific needs of the team.

One is the worst, and ten is the best. I would say it's an eight. Overall, it's been a good experience with Trello.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at a tech services company with 1,001-5,000 employees
MSP
Good for small teams and has an effortless setup
Pros and Cons
  • "Our teams deployed Trello to gain a comprehensive overview of pre-sales activity, monitor project progress, create detailed task lists, and track action items - all critical components for streamlining our organization's operations."
  • "The mobile version of Trello can be improved upon."

What is our primary use case?

Our teams use it to overview operations and pre-sales activity. For project management, different teams utilised the project tracking features, such as to-do lists, the backlog and follow-up actions. Personally, I have used Trello to organise, plan and streamline operations activities such as checklists on to-do lists and previous activities for reporting. The planning activities on Trello include, what to do today, the progress status, and the follow-up action afterward with minimal tracking activities.

Due to the tiered pricing, we have yet to use Trello at maximum capacity.

How has it helped my organization?

Our teams deployed Trello to gain a comprehensive overview of pre-sales activity, monitor project progress, create detailed task lists, and track action items - all critical components for streamlining our organization's operations.

What is most valuable?

The most valuable feature of Trello is the ability to virtually execute the Kanban methods of visualizing workflows, which is extremely beneficial. I also like the tracking activities. You can see who's doing what and when they started. We can also use the Voting Power-Ups feature for polling functions.

What needs improvement?

In terms of improvement, the mobile app could be better. When I last used Trello, the mobile app is an HTML5 version. It's not really native to mobile apps, so this feature isn't really integrated as much as it is when we use it on the web.

Another way Trello could be improved would be with better integrations with other tools like Teams and different calendars. I don't know if they charge extra for a calendar feature but it should be included.

We would need to use a separate calendar to set reminders for the week. Ultimately, we don't always track our activities through Trello. We use other resources like our email. It is important for there to be better integration between Trello, email and our calendar.

For how long have I used the solution?

I used Trello for three years until February 2022.

What do I think about the stability of the solution?

Trello is a very stable solution. We never had any issues while using it. I would rate the stability a ten out of ten.

What do I think about the scalability of the solution?

In terms of scalability, Trello is a good solution for small teams. I would rate the scalability for a small team an eight or nine out of ten. We have three teams, the first and second teams of 10 members and the third one of seven members. Since Trello was limited to 10 boards, it was sufficient for small teams. However, if you have large groups with 10 to 20 members, Trello's 10-board cap can cause a bit of an issue.

With the increasing size of our team, we had to make a tough call and part ways with Trello. Although it was helpful while under license limits, opting for free versions instead has been inescapable due to resource constraints. If you have more than 20 people, you will need to upgrade it.

How are customer service and support?

I have never contacted the Atlassian vendor support team or the Atlassian Technical support team.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously used Microsoft Visio but switched to Trello.

How was the initial setup?

The initial setup for Trello was very simple.

What about the implementation team?

We implemented it with our in-house team. 

What's my experience with pricing, setup cost, and licensing?

I would give pricing a three on a scale of 0 to 10, where 10 is for the lowest price and 0 is for the highest. The basic paid version is pretty expensive and I will most likely not use it for that price.

Which other solutions did I evaluate?

Our project management system has evolved over time. Initially, we used Spreadsheets and Jira but have since moved on from Microsoft Projects as our primary tool. 

Asana is also very good. It is comparable to Trello, but Trello has more advantages in terms of pricing for both the website and mobile apps. We dropped Asana because of the user interface.

What other advice do I have?

Due to the tiered pricing, we have yet to use Trello at maximum capacity. Therefore, I can not make additional remarks.

I would rate Trello an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot has made contact with the reviewer to validate that the person is a real user. The information in the posting is based upon a vendor-supplied case study, but the reviewer has confirmed the content's accuracy.
PeerSpot user
Buyer's Guide
Trello
March 2025
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,296 professionals have used our research since 2012.
Bugra Bulut - PeerSpot reviewer
Student at SRH Hochschule
Real User
Top 10
Very user-friendly and integrates well with other services
Pros and Cons
  • "The solution is very user-friendly, where you have everything you need."
  • "Trello was a little complicated initially because we didn't know how to use it, create a product backlog, or define the work items."

What is our primary use case?

I used Trello for a project where we had to do marketing for a customer.

What is most valuable?

The solution is very user-friendly, where you have everything you need.

What needs improvement?

Trello was a little complicated initially because we didn't know how to use it, create a product backlog, or define the work items. The solution could be made easier for new users.

For how long have I used the solution?

I used the solution for two months.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

Around six users were using the solution in our project.

How was the initial setup?

The solution's initial setup was easy, and it took around one hour.

What's my experience with pricing, setup cost, and licensing?

We didn't need to pay for the solution.

What other advice do I have?

Trello was deployed on the cloud for us. The solution integrates with other services. I would recommend Trello to other users. The solution benefited our project greatly because our Trello bot was very organized.

Overall, I rate the solution ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Robinson Uche - PeerSpot reviewer
Application Security Intern at a computer software company with 51-200 employees
Real User
Top 10
Allows me to monitor which tasks have been completed and which ones haven't by removing a particular card away from the board
Pros and Cons
  • "What I like the most about Trello is how engaging and efficient it is. I like that it allows me to monitor which tasks have been completed and which ones haven't by removing a particular card away from the board, stating that the task has been done."
  • "Although it has many useful features, the one thing I don't like about Trello is that it constantly sends out unimportant notifications."

What is our primary use case?

I use Trello regularly to manage my tasks and track my progress. I use it to keep track of both personal and professional tasks. Additionally, the internship organizers at our company use it as a communication channel. At work, use it to leave comments and discuss how the projects are going.

What is most valuable?

What I like the most about Trello is how engaging and efficient it is. I like that it allows me to monitor which tasks have been completed and which ones haven't by removing a particular card away from the board, stating that the task has been done.

What needs improvement?

Although it has many useful features, the one thing I don't like about Trello is that it constantly sends out unimportant notifications. For example, I get an email notification from every card I comment on, which can be tedious at times. They should prioritize sending out only important notifications that are significant to me. I would like to only receive important emails to avoid spending time on irrelevant things. 

I can’t think of anything now but there is room for improvement. There’s definitely room for added features.

For how long have I used the solution?

I've been using Trello for a little over a year.

What do I think about the stability of the solution?

I would give it a ten out of ten.

What do I think about the scalability of the solution?

It's a very scalable solution. I believe there is definitely room for improvement but I enjoy the flexibility that comes with it. So in terms of scalability, it's very good, very efficient.

How are customer service and support?

I've never even had any need to contact technical support. I think Trello is very easy to use. I understand that not everybody is tech-savvy like me, but I don't know if there's even a need to have customer support.

Which solution did I use previously and why did I switch?

I was searching for solutions for productivity's sake and so far I have only explored Notion before I started using Trello. Notion is good in its own way. You can type anything you want and it kind of gives you a Microfosft 365 feeling while using it. You can do anything, convert to devices, convert to the database, convert it back to the table, etc. It gives room for a scale of features like structure, query, language, and other things. It's a very wonderful tool, but for me, in order to keep up with my productivity rate each week, I prefer Trello. I am the kind of person that when I fall in love with something, there's no going back. So I chose Trello. 


How was the initial setup?

For a tech-savvy person like me, the initial setup of Trello was quite simple. There was nothing particularly difficult about it.

What's my experience with pricing, setup cost, and licensing?

I think that the pricing is fair, although I haven't checked it out completely. I'm still making use of the free features on Trello. I'm still enjoying the free version and have not upgraded my plan yet to the most recent one. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Arun Srivastav - PeerSpot reviewer
CEO at Planfirma Technologies Private Limited
Real User
Top 5Leaderboard
A highly scalable and stable solution with a huge online community
Pros and Cons
  • "There is a huge community to help us with the issues we face while using the product."
  • "We cannot link tasks that are dependent on each other."

What is our primary use case?

We use the solution to set up tasks and monitor their status.

How has it helped my organization?

We have employees in New York, India, and London. There was a lot of mismanagement of tasks earlier. With the help of the product, everyone knows the status of all the tasks. 

During the production rollout, we can ensure that everything is rolled out in the production at the same time. We can also conduct team meetings with the help of the product to align the team’s efforts.

What is most valuable?

The demos and POCs in the product are quite good for onboarding. There is a huge community to help us with the issues we face while using the product. The online forums and blogs are fantastic.

What needs improvement?

The product does not allow the linking of tasks. We cannot link tasks that are dependent on each other. There is no field to indicate the budget allocated and consumed for a particular task. The meeting should have recording facilities.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

I rate the stability of the solution a ten out of ten. We did not face any problems in the last two years.

What do I think about the scalability of the solution?

The solution is highly scalable. Around 20 to 22 people use the product in the organization. We might plan to increase the number of users in the future.

How are customer service and support?

We never had to reach out to technical support because we got help from the online community whenever we were stuck.

Which solution did I use previously and why did I switch?

Previously, we used Microsoft Project. We switched to Trello because Microsoft Project had a lot of rigidity, and we faced a lot of issues related to cost and deployment.

How was the initial setup?

The initial setup is quite easy. I rate the ease of setup a nine out of ten.

What about the implementation team?

The deployment was done in-house. Most of the people and resources are comfortable with the product. We need two to three people to deploy the product.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a five out of ten. The solution should lower its prices. We pay $10 per user per month for the product.

What other advice do I have?

I am using the latest version of the solution. The solution is cloud-based. Trello is used globally. I would strongly recommend Trello to others. Overall, I rate the product a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Farhan_Ali - PeerSpot reviewer
Senior Software Engineer & Team Lead at ArhamSoft (Pvt) Ltd
Real User
Leaderboard
Easy to use, great price point, giving you peace of mind
Pros and Cons
  • "I really enjoy the drag-and-drop feature."
  • "I would appreciate seeing how much time spend on each specific ticket."

What is our primary use case?

The primary use case is to manage tickets. Whenever they create any kind of ticket, they send again our task, I simply resolve them and move it to the resolved section.

What is most valuable?

I have found the most valuable feature is that it is very simple and clear to use. They can send a video and I can go view the video, check the images and I am ready to manage the ticket with clarity. I really enjoy the drag-and-drop feature.

What needs improvement?

I would appreciate seeing how much time spend on each specific ticket.

For how long have I used the solution?

I have been working with Trello for the past ten to eleven months.

What do I think about the stability of the solution?

Stability is not an issue with Trello and you can have peace of mind when using the solution.

What's my experience with pricing, setup cost, and licensing?

We are currently using the open-source option.

What other advice do I have?

I would say to them to go and just simply use that system. If they have options to use other project management as well, then I recommend them to use Trello because, for the first time, this thing will be very simple and easy to use. If they have any other tool, there will be some difficulties and they may get rid of it and they said there, "Oh, no. We are not doing any kind of project management tools." So if they use Trello, they will be happy with the end result. I would rate Trello a nine on a scale of one to ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CEO at PeerSpot
Real User
Designed for team collaboration and project management; user interface is easy to understand, with drag and drop functionality
Pros and Cons
  • "Project management and work collaboration solution with amazing scalability and stability. Its user interface is modern and easy to understand, with drag and drop functionality."
  • "Having more integration with third party tools is an area for improvement in Trello. It would also be nice if it has a voice messaging functionality similar to what you have in WhatsApp, for quicker communication with colleagues."

What is our primary use case?

In our company, our use case for Trello is that it's used for individual projects, e.g. for our marketing department, data department, etc. We use it to assign tasks, to track what stage each task is currently on, to add notes, etc. We use the solution to check the progress within various departments and various projects that we have within our company.

How has it helped my organization?

The key benefit that Trello has provided to our company is organization. Currently, for each department and each project, we know where we are and what we still have on our plate. We know what's top priority and what's low priority, etc. Trello provides basic organization across all departments within our company.

What is most valuable?

Personally, I love the user interface of Trello, because it's very modern, easy to understand, and it allows you to move one task from stage to stage through its drag and drop functionality.

I also love that you're able to add images, tag your colleagues, and provide updates within any kind of task.

These are the main features and functionalities I enjoy the most out of Trello.

What needs improvement?

Its hard to say what could be improved in Trello, because it does what it was designed to do, and it's simple, so it's really hard to come up with any flaws.

If I were to name one, it will be for the solution to have more integrations, e.g. they already have quite a few, but we're heavy users of a CRM called Creational, and there's no direct integration with that particular CRM system, but that CRM system is one of the top five CRMs out there. I found it quite odd and strange that integration between Trello and Creational isn't available, while for Salesforce, it's there. Having more integration with third party tools is an area for improvement for Trello.

I also haven't actually looked too much into it, and I'm not sure if this is currently available in Trello: having something along the lines of WhatsApp, where you're able to hold down a button and leave a voice message for your colleagues. It's an additional feature I'd love to see in the next release of Trello, because I think that's also a very quick and great way to be able to communicate with your colleagues. It'll be so much quicker than having to type long sentences or paragraphs to explain. Having voice messaging as an additional functionality in Trello would be great.

For how long have I used the solution?

We've been active users of Trello for the past five years. It's a cloud-based solution, so it automatically gets updated, and this means we're always on the latest version.

What do I think about the stability of the solution?

The stability of Trello is top-notch. I would rate it five out of five. It's super stable.

What do I think about the scalability of the solution?

The scalability in Trello is amazing. If you have a big project or an existing project, you want to create a new Trello board in just a couple of clicks. Being able to invite additional employees, team members, and colleagues, would take just a few clicks, e.g. you just need to input their emails or the first name, last name, and emails. Invite are sent, so they're able to log in, and they're integrated directly. Everything is very fast and easy to use.

Which solution did I use previously and why did I switch?

We tried to use other solutions that turned out to be a little bit more complex, e.g. Monday.com, Asana, and quite a few other ones. We've actually tested around 10 different solutions, and we were looking for something a little bit more structured, a little bit more organized. After testing all these other solutions, we understood that simplicity is key and that's basically why Trello won. That's why we've been using Trello for the past five years.

How was the initial setup?

The initial setup for Trello was very simple, that even a six year old child would be able to do it and use it. You go to the site as it's all browser-based, but I know that they also have an application that's available on Android and iOS.

To use the app, all you need to do is to download it, log into your account, and you'll be ready to go. It's super simple. You're also able to customize the stages, but it literally takes seconds to do, including creating your own Trello cards, and your own pages. The process was very quick, easy, and intuitive.

What about the implementation team?

We didn't have to use a consultant or integrator to implement Trello. I doubt that anybody would actually use one for this solution, unless they have something crazy in mind.

What's my experience with pricing, setup cost, and licensing?

Trello has a paid version, but we've been using just the free version. It covers all of the bases and all of our needs for us, so there's no cost involved for us. This is surprising for such a quality platform with no limitations on the key functionalities, because you can take advantage of those functionalities without having to pay for the solution.

What other advice do I have?

I'm not sure who the cloud provider is for Trello, but I'm assuming it's AWS.

We have eight to ten people using Trello in our company. It's just all management, e.g. the executive level, the team leads, it's management across the board. We're not a huge organization, but it's being used extensively. It's being used daily, e.g. we do have weekly calls with our main management team, and the first thing we do on every call is opening up Trello. We go through all of the cards to find out what's outstanding, what's moving, etc. This is how we operate, and this is how we're staying organized, through using Trello on a daily basis.

As the organization grows and we have more people in management, we could increase usage of Trello, and start including more people, but we're also potentially thinking of a way to be able to implement it and having just regular employees on there as well. It just adds a whole new level of organization to our business.

I've not had the chance to contact the technical support team of Trello, because for all of the years I've used it, absolutely nothing breaks, and nothing goes wrong. I'm not even sure they have a support team, e.g. I'm sure they do, but I've never had the need to actually contact them.

My advice to people looking into implementing Trello is to just do it. It's really a great software, and it's very easy to use. It's a great collaboration tool, as long as you implement it into your organization properly. I always have a game plan. You shouldn't expect to implement any kind of software and feel that it's going to make drastic changes to your organization. Make sure you have a game plan behind it, so once you're implementing it, you understand what kind of stages you need on your Trello board, and building processes behind that.

I'd give Trello a rating of nine out of ten, because I just don't believe that any product would be perfect. We really enjoyed using Trello, but we're hoping they'd surprise us in the future, e.g. through a new feature or functionality we haven't even thought about. We'll definitely continue using the solution, in the hope that they'd grow to be bigger and better.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Developer at a tech services company with 11-50 employees
Real User
Top 20
Effortless task management that's user-friendly with an intuitive interface
Pros and Cons
  • "The Trello board is very intuitive and simple to comprehend."
  • "Trello could improve from a UI and UX standpoint and should consider adding enhanced functionality from a release management standpoint."

What is our primary use case?

I use Trello to maintain projects from a management standpoint, ensuring stakeholders have a clear visibility of team activities. The Trello board is organized into lists and cards, allowing us to track and manage in-progress items, completed items, and deliverables or milestones committed to stakeholders.

How has it helped my organization?

It helps segregate daily tasks and tickets into smaller modules, providing clear visibility and allowing for effective management of day-to-day activities. Trello is known for being intuitive and user-friendly, making it a popular choice.

What is most valuable?

The Trello board is very intuitive and simple to comprehend. It allows users to see what to-do items are, in-progress items, and enables quick item management through drag and drop. Notifications and scheduled task management features are valuable.

What needs improvement?

Trello could improve from a UI and UX standpoint and should consider adding enhanced functionality from a release management standpoint. Additional features for release management in the style of Jira would be beneficial.

For how long have I used the solution?

I used Trello for over a year as part of a client's requirement for project management.

What do I think about the stability of the solution?

Trello is quite stable. My client was happy with its performance.

What do I think about the scalability of the solution?

Trello is highly scalable, but there's always room for improvement. The existing functionalities like user interface and experience can be enhanced.

How are customer service and support?

I would rate Atlassian's technical support as nine out of ten due to time zone differences causing some delays. A faster response time would be desired.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup process for Trello was pretty simple, intuitive, and user-friendly.

What's my experience with pricing, setup cost, and licensing?

I did not evaluate Trello's pricing model since it was provided by my organization.

Which other solutions did I evaluate?

Asana, Jira, and MS Projects are other solutions in the space. Trello competes with these, especially with Jira as a market leader.

What other advice do I have?

Security features can be improved, such as implementing MFA for better safety.

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: March 2025
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