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Bitrix24 vs Trello comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Ranking in Project Management Software
13th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (11th), Enterprise Social Software (5th)
Trello
Ranking in Project Management Software
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
41
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Project Management Software category, the mindshare of Bitrix24 is 2.4%, up from 1.7% compared to the previous year. The mindshare of Trello is 3.1%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
Akshat Prakash - PeerSpot reviewer
Offers not just a free version but also a mobile version that is easy to use
The product has features to support project management workflows and team collaborations. I was using a free version for my personal use and for managing my private activities, and both times, I saw that the tool did the job. I used Trello's board and card system of training with Kanban task management format to handle work in progress and to see whether it has already been completed. I would say that the tool was decent in the aforementioned area. I used the product's mobile version and the handheld device version, and I can say that it was easy to use. In general, the tool's app was quite easy to use. It is definitely a product which is quite highly rated by others. The mobile application functionality affected my productivity in a good way. It is quite good because, if I remember correctly, I could set some reminders for pending tasks. The tool did improve my productivity. The tool did help me deal with my personal backlog and to-do activities. As a beginner-level user, I found the tool very helpful and intuitive. From my friends, I came to know that it is an application that can be used in a wide enterprise setup. If you have an option, you can try it. I rate the overall tool a nine to ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"I am impressed with the solution's ability to customize workflows."
"The product is user-friendly."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"Trello's user interface is really good, making it easy for us to maintain and monitor."
"The product helps with the management of projects."
"The initial setup is easy."
"The most valuable feature of Trello for us is the user-friendly interface."
"The solution is very easy to use."
"The solution is very user-friendly, where you have everything you need."
"Project management and work collaboration solution with amazing scalability and stability. Its user interface is modern and easy to understand, with drag and drop functionality."
"Trello is not as complex as most of the other products are."
 

Cons

"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"There is a need for better integration with ERP solutions."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"The solution’s performance could be made faster."
"The solution's open channel and contact center could be improved."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"We didn't have the ability to customize the solution."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"It could have a bit more customization, especially for organizations that may want to integrate it into their own systems."
"In the card area, you should not be able to modify so easily what is already written, as this can cause loss of information."
"The tool should be able to predict the task completion dates based on the date assigned and sprint dates. It is also not commercial compared to competitors."
"I would like to see improvement in onboarding back-office team members."
"Users should be able to log their time against the tasks and visual reports should be available in Trello for time spent."
"Sometimes the notifications are not updated on iOS."
"Sometimes, I find it challenging to manage the checklists."
"We don't really have any automated features. If they had more automated options, that would be helpful."
 

Pricing and Cost Advice

"We were using the free version which was really limited in terms of functionality."
"The pricing for this program is reasonable."
"Price-wise, it is a very cheap solution."
"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
"The cost is $2,500, which will be spread out over 18 to 24 months."
"The solution's pricing is quite average and not expensive."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
"Licenses are cheap compared to other solutions."
"I do believe that Trello has a licensed version, but I used the free version of the tool with limited capabilities."
"UiPath is cost-efficient."
"The pricing for this solution is reasonable."
"The free version of Trello covers all of the bases and all of our needs, so there's no cost involved for us. This is surprising for such a quality platform with no limitations on the key functionalities, though it also has a paid version."
"I use the free version of Trello, which is sufficient for my day to day use."
"Paying for the solution's license is worth it only if our enterprise or organization can use Trello, integrated with some other solution, and we can have good reports."
"Maybe it would be better if they offered some extra tiers, so you don't have to go all the way up to the pro level."
"I am tinkering with the free version."
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Comms Service Provider
13%
Government
8%
Retailer
7%
Educational Organization
84%
Computer Software Company
3%
Financial Services Firm
2%
University
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What do you like most about Trello?
The solution is very user-friendly, where you have everything you need.
What is your experience regarding pricing and costs for Trello?
I did not evaluate Trello's pricing model since it was provided by my organization.
What needs improvement with Trello?
Trello could improve from a UI and UX standpoint and should consider adding enhanced functionality from a release management standpoint. Additional features for release management in the style of J...
 

Comparisons

 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
Find out what your peers are saying about Bitrix24 vs. Trello and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.