Bitrix24 vs Trello comparison

Bitrix24 and Atlassian are both solutions in the Project Management Software category. Bitrix24 is ranked #13 with an average rating of 8.0, while Atlassian is ranked #8 with an average rating of 8.3. Bitrix24 holds a 2.4% mindshare in PMS, compared to Atlassian’s 3.1% mindshare. Additionally, 90% of Bitrix24 users are willing to recommend the solution, compared to 90% of Atlassian users who would recommend it.

Bitrix24

Read 20 Bitrix24 reviews

576 Views
454 Comparison Views

90% willing to recommend

Trello

Read 41 Trello reviews

1,473 Views
676 Comparison Views

90% willing to recommend

Bitrix24

Trello

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Executive SummaryUpdated on Dec 19, 2024

Trello and Bitrix24 are key competitors in the project management and CRM solutions space. Trello leads in simplicity and ease of use for small teams, while Bitrix24 offers comprehensive CRM features for larger enterprises.

Features: Trello provides a user-friendly platform featuring Kanban boards, drag-and-drop functionality, and customization options. It is ideal for task management and visual task tracking for small teams. Bitrix24 offers an integrated CRM solution with customizable workflows, multiple third-party integrations, and project planning tools, ideal for businesses focused on marketing and sales management.

Room for Improvement: Trello could benefit from additional tracking tools and better integrations, as well as enhanced analytics features to provide team performance insights. It also needs improvements in mobile app capabilities and certain Agile features. Bitrix24 should aim to improve its user interface for basic users and enhance ERP integrations for seamless internal project cohesion while also strengthening its marketing automation tools and support for free users.

Ease of Deployment and Customer Service: Trello supports both on-premises and public cloud environments with a hybrid option, making deployment straightforward, often without needing technical support. Bitrix24, available as both on-premises and public cloud, lacks a hybrid option and could enhance customer support, especially for its free version users.

Pricing and ROI: Trello's free version is sufficient for basic needs, appealing to budget-conscious users, but its paid versions can be seen as costly. Bitrix24 offers competitive pricing with free and paid options, presenting an affordable solution with comprehensive features, though there are concerns about rising costs over time.

To learn more, read our detailed Bitrix24 vs. Trello Report (Updated: January 2025).

Buyer's Guide

Bitrix24 vs. Trello

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bitrix24

Ranking in Project Management Software

13th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

CRM (11th), Enterprise Social Software (5th)

Trello

Ranking in Project Management Software

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Project Management Software category, the mindshare of Bitrix24 is 2.4%, up from 1.7% compared to the previous year. The mindshare of Trello is 3.1%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Management Software

Featured Reviews

Abasiakama Bassey

Founder at Elxae Hub

A project management tool that offers great scalability and stability

The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.

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Akshat Prakash

Consultant at BP

Offers not just a free version but also a mobile version that is easy to use

The product has features to support project management workflows and team collaborations. I was using a free version for my personal use and for managing my private activities, and both times, I saw that the tool did the job. I used Trello's board and card system of training with Kanban task management format to handle work in progress and to see whether it has already been completed. I would say that the tool was decent in the aforementioned area. I used the product's mobile version and the handheld device version, and I can say that it was easy to use. In general, the tool's app was quite easy to use. It is definitely a product which is quite highly rated by others. The mobile application functionality affected my productivity in a good way. It is quite good because, if I remember correctly, I could set some reminders for pending tasks. The tool did improve my productivity. The tool did help me deal with my personal backlog and to-do activities. As a beginner-level user, I found the tool very helpful and intuitive. From my friends, I came to know that it is an application that can be used in a wide enterprise setup. If you have an option, you can try it. I rate the overall tool a nine to ten out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."

"I am impressed with the solution's ability to customize workflows."

"The product is user-friendly."

"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."

"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."

"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."

"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."

"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."

More Bitrix24 pros

"Trello's user interface is really good, making it easy for us to maintain and monitor."

"The product helps with the management of projects."

"The initial setup is easy."

"The most valuable feature of Trello for us is the user-friendly interface."

"The solution is very easy to use."

"The solution is very user-friendly, where you have everything you need."

"Project management and work collaboration solution with amazing scalability and stability. Its user interface is modern and easy to understand, with drag and drop functionality."

"Trello is not as complex as most of the other products are."

More Trello pros

Cons

"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."

"There is a need for better integration with ERP solutions."

"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."

"The solution’s performance could be made faster."

"The solution's open channel and contact center could be improved."

"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."

"We didn't have the ability to customize the solution."

"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."

More Bitrix24 cons

"It could have a bit more customization, especially for organizations that may want to integrate it into their own systems."

"In the card area, you should not be able to modify so easily what is already written, as this can cause loss of information."

"The tool should be able to predict the task completion dates based on the date assigned and sprint dates. It is also not commercial compared to competitors."

"I would like to see improvement in onboarding back-office team members."

"Users should be able to log their time against the tasks and visual reports should be available in Trello for time spent."

"Sometimes the notifications are not updated on iOS."

"Sometimes, I find it challenging to manage the checklists."

"We don't really have any automated features. If they had more automated options, that would be helpful."

More Trello cons

Pricing and Cost Advice

"We were using the free version which was really limited in terms of functionality."

"The pricing for this program is reasonable."

"Price-wise, it is a very cheap solution."

"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."

"The cost is $2,500, which will be spread out over 18 to 24 months."

"The solution's pricing is quite average and not expensive."

"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."

"Licenses are cheap compared to other solutions."

More Bitrix24 pricing and cost advice

"I do believe that Trello has a licensed version, but I used the free version of the tool with limited capabilities."

"UiPath is cost-efficient."

"The pricing for this solution is reasonable."

"The free version of Trello covers all of the bases and all of our needs, so there's no cost involved for us. This is surprising for such a quality platform with no limitations on the key functionalities, though it also has a paid version."

"I use the free version of Trello, which is sufficient for my day to day use."

"Paying for the solution's license is worth it only if our enterprise or organization can use Trello, integrated with some other solution, and we can have good reports."

"Maybe it would be better if they offered some extra tiers, so you don't have to go all the way up to the pro level."

"I am tinkering with the free version."

More Trello pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

22%

Comms Service Provider

13%

Government

Retailer

Educational Organization

84%

Computer Software Company

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Bitrix24?

We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.

See all answers

What is your experience regarding pricing and costs for Bitrix24?

The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.

See all answers

What needs improvement with Bitrix24?

We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.

See all answers

What do you like most about Trello?

The solution is very user-friendly, where you have everything you need.

See all answers

What is your experience regarding pricing and costs for Trello?

I did not evaluate Trello's pricing model since it was provided by my organization.

See all answers

What needs improvement with Trello?

Trello could improve from a UI and UX standpoint and should consider adding enhanced functionality from a release management standpoint. Additional features for release management in the style of J...

See all answers

Comparisons

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ELMA 365 vs Bitrix24

Compared 13% of the time

Zoho CRM vs Bitrix24

Compared 13% of the time

Microsoft Dynamics CRM vs Bitrix24

Compared 11% of the time

More Bitrix24 Competitors

Asana vs Trello

Compared 33% of the time

Jira vs Trello

Compared 22% of the time

Wrike vs Trello

Compared 22% of the time

monday.com vs Trello

Compared 13% of the time

Zoho Sprints vs Trello

Compared 9% of the time

More Trello Competitors

Product Reports

Buyer's Guide

Bitrix24

February 2025

Download Bitrix24 product report

Buyer's Guide

Trello

January 2025

Download Trello product report

Overview

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

Bitrix24

Trello is the visual collaboration tool that creates a shared perspective on any project. Trello’s boards, lists and cards enable you to organize and prioritize your personal and work life in a fun, flexible and rewarding way.

Atlassian

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation

Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings

Buyer's Guide

Bitrix24 vs. Trello

January 2025

Free Report: Bitrix24 vs. Trello

Find out what your peers are saying about Bitrix24 vs. Trello and other solutions. Updated: January 2025.

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