Bitrix24 vs Trello comparison

Bitrix24 and Atlassian are both solutions in the Project Management Software category. Bitrix24 is ranked #13 with an average rating of 8.0, while Atlassian is ranked #8 with an average rating of 8.4. Bitrix24 holds a 2.5% mindshare in PMS, compared to Atlassian’s 3.3% mindshare. Additionally, 90% of Bitrix24 users are willing to recommend the solution, compared to 90% of Atlassian users who would recommend it.

Bitrix24

Read 20 Bitrix24 reviews

615 Views
473 Comparison Views

90% willing to recommend

Trello

Read 41 Trello reviews

1,512 Views
721 Comparison Views

90% willing to recommend

Bitrix24

Trello

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Trello and Bitrix24 are key competitors in the project management and CRM solutions space. Trello leads in simplicity and ease of use for small teams, while Bitrix24 offers comprehensive CRM features for larger enterprises.

Features: Trello provides a user-friendly platform featuring Kanban boards, drag-and-drop functionality, and customization options. It is ideal for task management and visual task tracking for small teams. Bitrix24 offers an integrated CRM solution with customizable workflows, multiple third-party integrations, and project planning tools, ideal for businesses focused on marketing and sales management.

Room for Improvement: Trello could benefit from additional tracking tools and better integrations, as well as enhanced analytics features to provide team performance insights. It also needs improvements in mobile app capabilities and certain Agile features. Bitrix24 should aim to improve its user interface for basic users and enhance ERP integrations for seamless internal project cohesion while also strengthening its marketing automation tools and support for free users.

Ease of Deployment and Customer Service: Trello supports both on-premises and public cloud environments with a hybrid option, making deployment straightforward, often without needing technical support. Bitrix24, available as both on-premises and public cloud, lacks a hybrid option and could enhance customer support, especially for its free version users.

Pricing and ROI: Trello's free version is sufficient for basic needs, appealing to budget-conscious users, but its paid versions can be seen as costly. Bitrix24 offers competitive pricing with free and paid options, presenting an affordable solution with comprehensive features, though there are concerns about rising costs over time.

To learn more, read our detailed Bitrix24 vs. Trello Report (Updated: January 2025).

Buyer's Guide

Bitrix24 vs. Trello

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bitrix24

Ranking in Project Management Software

13th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

CRM (11th), Enterprise Social Software (5th)

Trello

Ranking in Project Management Software

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Project Management Software category, the mindshare of Bitrix24 is 2.5%, up from 1.7% compared to the previous year. The mindshare of Trello is 3.3%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Management Software

Featured Reviews

Abasiakama Bassey

Founder at Elxae Hub

A project management tool that offers great scalability and stability

The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.

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Arsalan Nili

Vice President of planning and organization development at Tosan Techno

The solution is easy to set up, extremely stable, and is available on multiple devices

We use the solution to assign tasks to our people and they report what they do on their tasks. We set our priorities and set the last status using Trello We found that the solution was available on multiple devices, has a great user experience, is simple to use, and it is available on multiple…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a very easy-to-use product."

"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."

"The data entry functionality is excellent, and the pipeline views and filters are highly useful."

"Collaboration and CRM are the most valuable features of Bitrix24."

"I am impressed with the solution's ability to customize workflows."

"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."

"Bitrix24 is a user-friendly solution that is easy to use."

"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."

More Bitrix24 pros

"The solution is very user-friendly, where you have everything you need."

"The most valuable features of the solution are that it is easy to use and flexible while offering the ease of use of drag-and-drop functionality for each task."

"The most valuable feature of Trello for us is the user-friendly interface."

"I like the user interface's graphics and the general features and functionalities."

"Our teams deployed Trello to gain a comprehensive overview of pre-sales activity, monitor project progress, create detailed task lists, and track action items - all critical components for streamlining our organization's operations."

"Trello is very easy to install and set up. It is also easy to use. Its interface is excellent."

"Kanban is the best feature of the tool."

"It offers a very solid service alongside its innovative features and capabilities."

More Trello pros

Cons

"The client interface is not very user-friendly."

"There is a need for better integration with ERP solutions."

"We need full ERP integration to take all our processes in one platform."

"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."

"Bitrix24’s interface needs to be improved."

"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."

"The solution's open channel and contact center could be improved."

"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."

More Bitrix24 cons

"Trello wasn't a tool that offered lightning-fast speed like users wanted it to be for them."

"The product is not easy to use."

"Trello could improve from a UI and UX standpoint and should consider adding enhanced functionality from a release management standpoint."

"As a team board it did not work well for us."

"The dashboards and flexibility to adjust the timeline view for each task are areas with shortcomings in the solution that need improvement."

"Trello cannot be integrated with other tools like Jira and Google Workspace."

"I would like to see improvement in onboarding back-office team members."

"Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline."

More Trello cons

Pricing and Cost Advice

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."

"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."

"The solution's pricing is quite average and not expensive."

"The cost is $2,500, which will be spread out over 18 to 24 months."

"The product's pricing is okay for me. It is not expensive."

"Licenses are cheap compared to other solutions."

"The pricing for this program is reasonable."

"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."

More Bitrix24 pricing and cost advice

"Trello has a really good price."

"We didn't need to pay for the solution."

"I use the free version of Trello, which is sufficient for my day to day use."

"The free version of Trello covers all of the bases and all of our needs, so there's no cost involved for us. This is surprising for such a quality platform with no limitations on the key functionalities, though it also has a paid version."

"It is free."

"Trello was free when we used it, but if we wanted many people looped in, we did need to pay a fee."

"Maybe it would be better if they offered some extra tiers, so you don't have to go all the way up to the pro level."

"The solution pricing is okay. The pricing is subscription-based and depends on the features that you need. If you need more features then you will need to pay more. You can use the basic features to lead your project management."

More Trello pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

22%

Comms Service Provider

11%

Retailer

Government

Educational Organization

84%

Computer Software Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Bitrix24?

We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.

See all answers

What is your experience regarding pricing and costs for Bitrix24?

The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.

See all answers

What needs improvement with Bitrix24?

We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.

See all answers

What do you like most about Trello?

The solution is very user-friendly, where you have everything you need.

See all answers

What is your experience regarding pricing and costs for Trello?

I did not evaluate Trello's pricing model since it was provided by my organization.

See all answers

What needs improvement with Trello?

Trello could improve from a UI and UX standpoint and should consider adding enhanced functionality from a release management standpoint. Additional features for release management in the style of J...

See all answers

Comparisons

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ClickUp vs Bitrix24

Compared 14% of the time

ELMA 365 vs Bitrix24

Compared 13% of the time

Microsoft Dynamics CRM vs Bitrix24

Compared 13% of the time

Zoho CRM vs Bitrix24

Compared 13% of the time

More Bitrix24 Competitors

Asana vs Trello

Compared 36% of the time

Jira vs Trello

Compared 23% of the time

Wrike vs Trello

Compared 22% of the time

monday.com vs Trello

Compared 10% of the time

Zoho Sprints vs Trello

Compared 9% of the time

More Trello Competitors

Product Reports

Buyer's Guide

Bitrix24

January 2025

Download Bitrix24 product report

Buyer's Guide

Trello

December 2024

Download Trello product report

Learn More

Bitrix24

Atlassian

Overview

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

Trello is the visual collaboration tool that creates a shared perspective on any project. Trello’s boards, lists and cards enable you to organize and prioritize your personal and work life in a fun, flexible and rewarding way.

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation

Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings

Buyer's Guide

Bitrix24 vs. Trello

January 2025

Free Report: Bitrix24 vs. Trello

Find out what your peers are saying about Bitrix24 vs. Trello and other solutions. Updated: January 2025.

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