Trello's user interface is really good, making it easy for us to maintain and monitor.
Associate Director of Strategy & Operations at HighRadius
A stable solution with a good user interface that makes it easy to maintain and monitor
Pros and Cons
- "Trello's user interface is really good, making it easy for us to maintain and monitor."
- "Trello cannot be integrated with other tools like Jira and Google Workspace."
What is most valuable?
What needs improvement?
Trello cannot be integrated with other tools like Jira and Google Workspace.
For how long have I used the solution?
I have been using Trello for a year.
What do I think about the stability of the solution?
Trello's stability is really nice. I rate Trello ten out of ten for stability.
Buyer's Guide
Trello
October 2024
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What do I think about the scalability of the solution?
I rate Trello a seven out of ten for scalability. More than 200 users are using Trello in our organization.
How are customer service and support?
Trello has good web and email support.
How would you rate customer service and support?
Positive
How was the initial setup?
Trello’s initial setup is really easy. I rate Trello ten out of ten for the ease of its initial setup.
What's my experience with pricing, setup cost, and licensing?
Trello has a really good price. I rate Trello a two or three out of ten for pricing.
What other advice do I have?
I am currently using the free version of Trello. My office is considering buying the solution’s premium version. Trello is deployed on-cloud in our organization.
Overall, I rate Trello a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Group Manager at a tech services company with 10,001+ employees
Modern and nimble with a nice interface
Pros and Cons
- "It has a very modern-looking interface."
- "Many more categories could be enabled."
What is our primary use case?
We typically use the solution for project management. We use it for tracking tasks, risks, issues etc.
it is great that it is a cloud based SaaS solution which makes it really easily to set up and start using it.
Card and checklist capability make it easy to keep everything together at one place, and for the senior management to review key projects and the updates. Ability to prioritise and indicate variance allows us to highlight important issues and bring oversight at the right time.
How has it helped my organization?
Trello boards are easy to use, one can create cards for key projects, tasks and activities which are easy to track and monitor.
It has collaboration features through which team members can centrally manage their projects. It is great way to manage key tasks and activities and drive conversations with your teams and key stakeholders.
In my company, we use Trello boards to manage projects in an agile and collaborative fashion.
What is most valuable?
1. It has a very modern-looking interface.
2. It is easy to use.
3. The product is very intuitive.
4. We found the setup to be quite simple.
5. It's not too expensive.
6. Great drop and drag features.
7. Commenting capabilities with auto notifications to team members.
8. Allows filtration of cards basis on key criteria so you can quickly focus on the important ones.
9. Ability to Create checklists for key tasks with assigning of responsibility and due dates
10. Reminders
11. Analytics with charts
What needs improvement?
Trello is already a very rich tool with Analytics and automation capabilities and ability to integrate with multiple storage formats
One can also customise their categories according to one’s needs and add validation rules to that.
What I have especially found useful are the analytic capability with the ability to create ready to consume charts etc and give various slices and dices of it.
I think the only additions I can think of are possibly enabling Many more categories such as whether it is a risk or defect or issue
And, possibly RAG status can also be enabled at a checklist level
We are exploring the Gantt chart capabilities of the solution and would like to see a strong Gantt chart capability to give us a one shot linear view of the project
For how long have I used the solution?
I have been using the Trello Boards for over a year now.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. It's reliable. It doesn't crash or freeze. It has good performance.
What do I think about the scalability of the solution?
It's very scalable. You have to just add the users to a workspace within your organisation , and that's about it.
There must be lot of people using in our company as my company is big. It's got 500,000 people. I could roughly say, almost 1,000 to 5,000 people might be using Trello, if not more.
How are customer service and support?
I've never used technical support. I can't speak to how helpful or responsive they might be.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I've not been instrumental in decisions related to adding or changing solutions within my organisation. However, this product is very easy to set up and probably not really expensive also. Thanks to that, the ease of use, and installation, the company chose to use it.
How was the initial setup?
For us, it's relatively easy to set up. All we have to use is our IBM existing login. We simply log into the Trello board with your IBM credentials and that works. There's no difficulty in logging in or setting it up. It's very easy. That is because it is a SaaS, cloud based solution.
Admin has to create a workspace and add users to their respective workspace and they get an email notification to start using it.
What about the implementation team?
Not applicable. Our IT team had to probably just whitelist the url to make it accessible for users within the organisation
What was our ROI?
I do not have this information
What's my experience with pricing, setup cost, and licensing?
The cost of the product is not overly expensive.
For me, it was free of cost. However, for those who have to pay, I'm not sure of the exact pricing.
Which other solutions did I evaluate?
We were using JIRA before we moved to Trello Boards.
and our experience of using JIRA was less than optimal. It was not very intuitive to use and I think the interface was very clumsy
What other advice do I have?
I'm a customer and an end-user.
We are using the latest version of the solution. It is SaaS-based.
I'd advise people interested in trying the solution to just jump in and start using it. It is very effective and simple to use.
I'd rate the solution nine out of ten. I may not have used all of the features yet. However, it is very uncomplicated and has a nice user interface. It feels very modern and nimble.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
IBM
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Trello
October 2024
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
CEO at Infohob
Excellent interface, good price, and easy to install and set up
Pros and Cons
- "Trello is very easy to install and set up. It is also easy to use. Its interface is excellent."
- "It could have a bit more customization, especially for organizations that may want to integrate it into their own systems."
What is our primary use case?
I use it for project management. It is very similar to Wrike, Jira, and other project management solutions.
How has it helped my organization?
It works very well, and it makes it easy to keep track of tasks.
It makes the work a lot easier because you can assign tasks. People working on a project can sign up and go there to look at the tasks.
What is most valuable?
Trello is very easy to install and set up. It is also easy to use. Its interface is excellent.
It is stable and quite secure.
What needs improvement?
It could have a bit more customization, especially for organizations that may want to integrate it into their own systems.
For how long have I used the solution?
I have been using this solution for over a year.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable. We have seven or eight users who use this solution.
How are customer service and support?
I have not used their support.
Which solution did I use previously and why did I switch?
I've used Wrike. I found Trello easier than Wrike.
How was the initial setup?
It was not complex. It took less than 30 minutes.
What about the implementation team?
It was implemented in-house.
What's my experience with pricing, setup cost, and licensing?
Its pricing is good. It is about $6 per license for what we use, but then there are other plans as well, such as $12 a month. I would rate it a nine out of ten in terms of pricing.
What other advice do I have?
Overall, I would rate Trello a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Developer at a tech services company with 11-50 employees
Effortless task management that's user-friendly with an intuitive interface
Pros and Cons
- "The Trello board is very intuitive and simple to comprehend."
- "Trello could improve from a UI and UX standpoint and should consider adding enhanced functionality from a release management standpoint."
What is our primary use case?
I use Trello to maintain projects from a management standpoint, ensuring stakeholders have a clear visibility of team activities. The Trello board is organized into lists and cards, allowing us to track and manage in-progress items, completed items, and deliverables or milestones committed to stakeholders.
How has it helped my organization?
It helps segregate daily tasks and tickets into smaller modules, providing clear visibility and allowing for effective management of day-to-day activities. Trello is known for being intuitive and user-friendly, making it a popular choice.
What is most valuable?
The Trello board is very intuitive and simple to comprehend. It allows users to see what to-do items are, in-progress items, and enables quick item management through drag and drop. Notifications and scheduled task management features are valuable.
What needs improvement?
Trello could improve from a UI and UX standpoint and should consider adding enhanced functionality from a release management standpoint. Additional features for release management in the style of Jira would be beneficial.
For how long have I used the solution?
I used Trello for over a year as part of a client's requirement for project management.
What do I think about the stability of the solution?
Trello is quite stable. My client was happy with its performance.
What do I think about the scalability of the solution?
Trello is highly scalable, but there's always room for improvement. The existing functionalities like user interface and experience can be enhanced.
How are customer service and support?
I would rate Atlassian's technical support as nine out of ten due to time zone differences causing some delays. A faster response time would be desired.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup process for Trello was pretty simple, intuitive, and user-friendly.
What's my experience with pricing, setup cost, and licensing?
I did not evaluate Trello's pricing model since it was provided by my organization.
Which other solutions did I evaluate?
Asana, Jira, and MS Projects are other solutions in the space. Trello competes with these, especially with Jira as a market leader.
What other advice do I have?
Security features can be improved, such as implementing MFA for better safety.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 31, 2024
Flag as inappropriateCOO - KSA at Spectrum Groupe
User-friendly interface, easy to adopt, and relatively cheap
Pros and Cons
- "The most valuable feature of Trello for us is the user-friendly interface."
- "It is somewhat challenging to move to the automation part of Trello."
What is our primary use case?
We are using Trello to manage our sales queue with integration with Salesforce and to handle our administrative tasks.
How has it helped my organization?
We use Trello internally to manage our tasks. Specifically, we are using the Kanban board feature to move tasks from one status to another, which helps in organizing and tracking work efficiently.
What is most valuable?
The most valuable feature of Trello for us is the user-friendly interface. The graphical nature of Trello makes it easy to adopt for non-expert and non-technical people. The boards are particularly useful for moving tasks through different statuses.
What needs improvement?
It is somewhat challenging to move to the automation part of Trello. This is based on feedback from our team members who have tried to implement automation features.
For how long have I used the solution?
We have been using Trello since Atlassian acquired it.
What do I think about the stability of the solution?
Trello is pretty stable. We haven't faced any significant issues, and our clients who use it also find it stable, even with a hundred users.
What do I think about the scalability of the solution?
From our experience, Trello is good for small and medium-sized teams but not suitable for enterprise-level usage. For enterprise levels, we recommend Jira.
How are customer service and support?
The technical support from Atlassian for Trello is satisfactory.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Trello is straightforward and easy.
What about the implementation team?
Our internal team handles the integrations and configurations, and they perform well.
What's my experience with pricing, setup cost, and licensing?
The pricing for Trello is relatively cheap compared to other similar solutions.
Which other solutions did I evaluate?
We have not worked with any other similar solutions besides Trello and other Atlassian products.
What other advice do I have?
There's nothing specific I wish I had known before starting with Trello. It's an easy tool to adopt and use. I highly recommend considering its user-friendly nature for simple task management.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Sep 21, 2024
Flag as inappropriateAssociate Director at DHCP CONSULING
The tool is suitable for project management and is easy to deploy, but it is not easy to use, and the stability must be improved
Pros and Cons
- "The product helps with the management of projects."
- "The product is not easy to use."
What is our primary use case?
The tool is used to organize projects.
What is most valuable?
The product helps with the management of projects.
What needs improvement?
The product is not easy to use. Initially, it seemed easy to use, but it was not.
For how long have I used the solution?
I have been using the solution for a couple of weeks.
What do I think about the stability of the solution?
I rate the tool’s stability a six out of ten. The stability could be better.
What do I think about the scalability of the solution?
Around 15 people were using the product in our organization.
Which solution did I use previously and why did I switch?
Earlier, we used Microsoft Excel for project management.
How was the initial setup?
The initial setup was quite easy. The solution is deployed on the cloud.
What other advice do I have?
I am an end user, and I am also providing the solution to my customers. It's a good tool. I would recommend it, but it depends on the IT projects of a company. Overall, I rate the solution a six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Owner - Structural Frame Software Group at a manufacturing company with 10,001+ employees
A Kanban-style application with features for task management, prioritization, and collaboration
Pros and Cons
- "I think task management, prioritization, rankings, and collaboration features are useful."
- "Pricing can be improved."
What is our primary use case?
We use Trello for task management. We've used it a lot in the last year. I'm able to integrate it within Aha! and link to the Trello board. I kind of use the Aha! side more myself and it feeds into Trello. I do pull up Trello to look and make sure things are in the right spot and we review biweekly in Trello.
How has it helped my organization?
The collaboration features and keeping track of tasks in a shared environment has definitely helped improve our organization.
What is most valuable?
I think task management, prioritization, rankings, and collaboration features are useful. It's a really easy tool to enter data, keep track of the tasks and management, and update all of that. It's very straightforward.
What needs improvement?
Pricing can be improved. Maybe it would be better if they offered some extra tiers, so you don't have to go all the way up to the pro level. We're using the integrations on the other side, and I think you only get some of the things if you're not subscribed at a higher level. You only get a certain amount of features. For example, they have this thing called the Butler, and unless you're at a pro-level, you can only use one Butler feature. You have to pay more to unlock certain features.
For how long have I used the solution?
I've been using Trello for a year and three months. I think the team's been working with it for probably five or six years.
What do I think about the stability of the solution?
Trello is a stable solution. I think any instability was probably a user error.
What do I think about the scalability of the solution?
I haven't had any issues scaling Trello up or down.
How was the initial setup?
I was involved in my branch and it was pretty basic and pretty easy.
What's my experience with pricing, setup cost, and licensing?
Pricing can be improved. You have to pay more to unlock certain features.
What other advice do I have?
On a scale from one to ten, I would give Trello an eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior System Specialist at a tech vendor with 201-500 employees
A tool to help employees of a business to get their workflow in order
Pros and Cons
- "The most valuable feature of Trello stems from the fact of how easy it was with it to see large visual aspects, especially when people were getting their workflow in order."
- "Trello wasn't a tool that offered lightning-fast speed like users wanted it to be for them."
What is our primary use case?
I have hardly had the chance to use Trello since I operated as an admin who was mostly engaged with the use cases of people in my company, where it was widely used. Trello was a tool that was mostly used as an ERP system. Trello was generally used for work balancing and creating to-do lists.
What is most valuable?
The most valuable feature of Trello stems from the fact of how easy it was with it to see large visual aspects, especially when people were getting their workflow in order. Trello is an easy platform to visualize your next tasks and other things.
What needs improvement?
I am sure that my company's use cases related to Trello were taxing for the system, so it got rather slow in some areas. With too much information on a Trello board, it got very sluggish. I am sure that Trello board got sluggish mostly due to our company's use case and other bad practices. Trello wasn't a tool that offered lightning-fast speed like users wanted it to be for them.
For how long have I used the solution?
I have experience with Trello. I am an admin-level user of the product.
What do I think about the stability of the solution?
Other than the times when the tool slowed down, I don't remember witnessing any outages from Trello's end.
What do I think about the scalability of the solution?
A few hundred people were using Trello in my company.
Which solution did I use previously and why did I switch?
Trello was a tool that already existed in my current company. Trello was there even before I joined my current organization.
What other advice do I have?
Before someone plans to use Trello, I would ask them to go through all of their use cases and think hard before building any infrastructure with Trello. It is also important to have a good plan and architecture planned out before you start with Trello so that you don't end up building a house of cards at the end.
I rate the overall tool an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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