In our company, our use case for Trello is that it's used for individual projects, e.g. for our marketing department, data department, etc. We use it to assign tasks, to track what stage each task is currently on, to add notes, etc. We use the solution to check the progress within various departments and various projects that we have within our company.
CEO at PeerSpot
Designed for team collaboration and project management; user interface is easy to understand, with drag and drop functionality
Pros and Cons
- "Project management and work collaboration solution with amazing scalability and stability. Its user interface is modern and easy to understand, with drag and drop functionality."
- "Having more integration with third party tools is an area for improvement in Trello. It would also be nice if it has a voice messaging functionality similar to what you have in WhatsApp, for quicker communication with colleagues."
What is our primary use case?
How has it helped my organization?
The key benefit that Trello has provided to our company is organization. Currently, for each department and each project, we know where we are and what we still have on our plate. We know what's top priority and what's low priority, etc. Trello provides basic organization across all departments within our company.
What is most valuable?
Personally, I love the user interface of Trello, because it's very modern, easy to understand, and it allows you to move one task from stage to stage through its drag and drop functionality.
I also love that you're able to add images, tag your colleagues, and provide updates within any kind of task.
These are the main features and functionalities I enjoy the most out of Trello.
What needs improvement?
Its hard to say what could be improved in Trello, because it does what it was designed to do, and it's simple, so it's really hard to come up with any flaws.
If I were to name one, it will be for the solution to have more integrations, e.g. they already have quite a few, but we're heavy users of a CRM called Creational, and there's no direct integration with that particular CRM system, but that CRM system is one of the top five CRMs out there. I found it quite odd and strange that integration between Trello and Creational isn't available, while for Salesforce, it's there. Having more integration with third party tools is an area for improvement for Trello.
I also haven't actually looked too much into it, and I'm not sure if this is currently available in Trello: having something along the lines of WhatsApp, where you're able to hold down a button and leave a voice message for your colleagues. It's an additional feature I'd love to see in the next release of Trello, because I think that's also a very quick and great way to be able to communicate with your colleagues. It'll be so much quicker than having to type long sentences or paragraphs to explain. Having voice messaging as an additional functionality in Trello would be great.
Buyer's Guide
Trello
January 2025
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
For how long have I used the solution?
We've been active users of Trello for the past five years. It's a cloud-based solution, so it automatically gets updated, and this means we're always on the latest version.
What do I think about the stability of the solution?
The stability of Trello is top-notch. I would rate it five out of five. It's super stable.
What do I think about the scalability of the solution?
The scalability in Trello is amazing. If you have a big project or an existing project, you want to create a new Trello board in just a couple of clicks. Being able to invite additional employees, team members, and colleagues, would take just a few clicks, e.g. you just need to input their emails or the first name, last name, and emails. Invite are sent, so they're able to log in, and they're integrated directly. Everything is very fast and easy to use.
Which solution did I use previously and why did I switch?
We tried to use other solutions that turned out to be a little bit more complex, e.g. Monday.com, Asana, and quite a few other ones. We've actually tested around 10 different solutions, and we were looking for something a little bit more structured, a little bit more organized. After testing all these other solutions, we understood that simplicity is key and that's basically why Trello won. That's why we've been using Trello for the past five years.
How was the initial setup?
The initial setup for Trello was very simple, that even a six year old child would be able to do it and use it. You go to the site as it's all browser-based, but I know that they also have an application that's available on Android and iOS.
To use the app, all you need to do is to download it, log into your account, and you'll be ready to go. It's super simple. You're also able to customize the stages, but it literally takes seconds to do, including creating your own Trello cards, and your own pages. The process was very quick, easy, and intuitive.
What about the implementation team?
We didn't have to use a consultant or integrator to implement Trello. I doubt that anybody would actually use one for this solution, unless they have something crazy in mind.
What's my experience with pricing, setup cost, and licensing?
Trello has a paid version, but we've been using just the free version. It covers all of the bases and all of our needs for us, so there's no cost involved for us. This is surprising for such a quality platform with no limitations on the key functionalities, because you can take advantage of those functionalities without having to pay for the solution.
What other advice do I have?
I'm not sure who the cloud provider is for Trello, but I'm assuming it's AWS.
We have eight to ten people using Trello in our company. It's just all management, e.g. the executive level, the team leads, it's management across the board. We're not a huge organization, but it's being used extensively. It's being used daily, e.g. we do have weekly calls with our main management team, and the first thing we do on every call is opening up Trello. We go through all of the cards to find out what's outstanding, what's moving, etc. This is how we operate, and this is how we're staying organized, through using Trello on a daily basis.
As the organization grows and we have more people in management, we could increase usage of Trello, and start including more people, but we're also potentially thinking of a way to be able to implement it and having just regular employees on there as well. It just adds a whole new level of organization to our business.
I've not had the chance to contact the technical support team of Trello, because for all of the years I've used it, absolutely nothing breaks, and nothing goes wrong. I'm not even sure they have a support team, e.g. I'm sure they do, but I've never had the need to actually contact them.
My advice to people looking into implementing Trello is to just do it. It's really a great software, and it's very easy to use. It's a great collaboration tool, as long as you implement it into your organization properly. I always have a game plan. You shouldn't expect to implement any kind of software and feel that it's going to make drastic changes to your organization. Make sure you have a game plan behind it, so once you're implementing it, you understand what kind of stages you need on your Trello board, and building processes behind that.
I'd give Trello a rating of nine out of ten, because I just don't believe that any product would be perfect. We really enjoyed using Trello, but we're hoping they'd surprise us in the future, e.g. through a new feature or functionality we haven't even thought about. We'll definitely continue using the solution, in the hope that they'd grow to be bigger and better.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Developer at a tech services company with 11-50 employees
Effortless task management that's user-friendly with an intuitive interface
Pros and Cons
- "The Trello board is very intuitive and simple to comprehend."
- "Trello could improve from a UI and UX standpoint and should consider adding enhanced functionality from a release management standpoint."
What is our primary use case?
I use Trello to maintain projects from a management standpoint, ensuring stakeholders have a clear visibility of team activities. The Trello board is organized into lists and cards, allowing us to track and manage in-progress items, completed items, and deliverables or milestones committed to stakeholders.
How has it helped my organization?
It helps segregate daily tasks and tickets into smaller modules, providing clear visibility and allowing for effective management of day-to-day activities. Trello is known for being intuitive and user-friendly, making it a popular choice.
What is most valuable?
The Trello board is very intuitive and simple to comprehend. It allows users to see what to-do items are, in-progress items, and enables quick item management through drag and drop. Notifications and scheduled task management features are valuable.
What needs improvement?
Trello could improve from a UI and UX standpoint and should consider adding enhanced functionality from a release management standpoint. Additional features for release management in the style of Jira would be beneficial.
For how long have I used the solution?
I used Trello for over a year as part of a client's requirement for project management.
What do I think about the stability of the solution?
Trello is quite stable. My client was happy with its performance.
What do I think about the scalability of the solution?
Trello is highly scalable, but there's always room for improvement. The existing functionalities like user interface and experience can be enhanced.
How are customer service and support?
I would rate Atlassian's technical support as nine out of ten due to time zone differences causing some delays. A faster response time would be desired.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup process for Trello was pretty simple, intuitive, and user-friendly.
What's my experience with pricing, setup cost, and licensing?
I did not evaluate Trello's pricing model since it was provided by my organization.
Which other solutions did I evaluate?
Asana, Jira, and MS Projects are other solutions in the space. Trello competes with these, especially with Jira as a market leader.
What other advice do I have?
Security features can be improved, such as implementing MFA for better safety.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 31, 2024
Flag as inappropriateBuyer's Guide
Trello
January 2025
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Associate Director at DHCP CONSULING
The tool is suitable for project management and is easy to deploy, but it is not easy to use, and the stability must be improved
Pros and Cons
- "The product helps with the management of projects."
- "The product is not easy to use."
What is our primary use case?
The tool is used to organize projects.
What is most valuable?
The product helps with the management of projects.
What needs improvement?
The product is not easy to use. Initially, it seemed easy to use, but it was not.
For how long have I used the solution?
I have been using the solution for a couple of weeks.
What do I think about the stability of the solution?
I rate the tool’s stability a six out of ten. The stability could be better.
What do I think about the scalability of the solution?
Around 15 people were using the product in our organization.
Which solution did I use previously and why did I switch?
Earlier, we used Microsoft Excel for project management.
How was the initial setup?
The initial setup was quite easy. The solution is deployed on the cloud.
What other advice do I have?
I am an end user, and I am also providing the solution to my customers. It's a good tool. I would recommend it, but it depends on the IT projects of a company. Overall, I rate the solution a six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Owner - Structural Frame Software Group at a manufacturing company with 10,001+ employees
A Kanban-style application with features for task management, prioritization, and collaboration
Pros and Cons
- "I think task management, prioritization, rankings, and collaboration features are useful."
- "Pricing can be improved."
What is our primary use case?
We use Trello for task management. We've used it a lot in the last year. I'm able to integrate it within Aha! and link to the Trello board. I kind of use the Aha! side more myself and it feeds into Trello. I do pull up Trello to look and make sure things are in the right spot and we review biweekly in Trello.
How has it helped my organization?
The collaboration features and keeping track of tasks in a shared environment has definitely helped improve our organization.
What is most valuable?
I think task management, prioritization, rankings, and collaboration features are useful. It's a really easy tool to enter data, keep track of the tasks and management, and update all of that. It's very straightforward.
What needs improvement?
Pricing can be improved. Maybe it would be better if they offered some extra tiers, so you don't have to go all the way up to the pro level. We're using the integrations on the other side, and I think you only get some of the things if you're not subscribed at a higher level. You only get a certain amount of features. For example, they have this thing called the Butler, and unless you're at a pro-level, you can only use one Butler feature. You have to pay more to unlock certain features.
For how long have I used the solution?
I've been using Trello for a year and three months. I think the team's been working with it for probably five or six years.
What do I think about the stability of the solution?
Trello is a stable solution. I think any instability was probably a user error.
What do I think about the scalability of the solution?
I haven't had any issues scaling Trello up or down.
How was the initial setup?
I was involved in my branch and it was pretty basic and pretty easy.
What's my experience with pricing, setup cost, and licensing?
Pricing can be improved. You have to pay more to unlock certain features.
What other advice do I have?
On a scale from one to ten, I would give Trello an eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO at Infohob
It is an easy-to-use solution that has been useful for project management
Pros and Cons
- "I like the user interface's graphics and the general features and functionalities."
- "The solution could be priced cheaper."
What is our primary use case?
We have software engineers working in a distributed format, handling outsourcing projects, and we create tasks in Trello. We use Trello to manage projects, though most of our projects are not very big.
What is most valuable?
I like the user interface's graphics and the general features and functionalities. Similarly, I like the automation side of things because it provides updates and notifications. Trello is a valuable solution.
What needs improvement?
The solution could be priced cheaper.
For how long have I used the solution?
I have been using Trello for the past three years, and I'm using the latest version.
What do I think about the stability of the solution?
I rate the stability as a ten out of ten.
What do I think about the scalability of the solution?
The solution is scalable. We have eight users. We will increase usage if we need to.
How was the initial setup?
The initial setup was straightforward. It took less than ten minutes to deploy the solution. The process is quite simple. It's a straightforward and user-friendly experience. Since most of our project managers and product managers were already familiar with setting up the solution, the initial setup was not a big deal for us.
What about the implementation team?
We implemented it through our in-house team.
What's my experience with pricing, setup cost, and licensing?
The pricing starts from around $6 per license for a subscription, and there might be higher subscriptions available, possibly around $12 per month. Overall, I rate the pricing an eight out of ten.
What other advice do I have?
Most of our projects on Trello are not very big, so we are reconsidering it.
When setting up Trello, you need to create an account, and after confirmation, you can start using the free version to explore the features. While the free version may have some limitations, you can easily upgrade to the paid version if you require additional features.
Everyone should get a subscription since it's a good solution. Overall, I rate the solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
An affordable and convenient product for communicating and collaborating with colleagues
Pros and Cons
- "Kanban is the best feature of the tool."
- "Sometimes the notifications are not updated on iOS."
What is our primary use case?
We use the product for meetings and timelines. We use it to share the status of some projects with the team.
What is most valuable?
Kanban is the best feature of the tool. It is very clear and very good. The desktop solution is good.
What needs improvement?
There are mobile apps for the solution. Sometimes the notifications are not updated on iOS. If we have one notification, the iOS app shows seven. It indicates that the notifications are still unread. The notifications on mobile apps must be improved.
For how long have I used the solution?
I have been using the solution for almost two years.
What do I think about the scalability of the solution?
About ten people use the product in my organization.
How was the initial setup?
The initial setup was very easy.
What about the implementation team?
I sent messages to the support team through the app when the notifications were not updated on iOS. However, they did not reply.
What's my experience with pricing, setup cost, and licensing?
The product is cheap. I think the product is cheaper than Zoho.
What other advice do I have?
I would recommend the product to others. Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior ICT Consultant/Project Manager at Qualisys
Great for project management, very reliable, and simple to deploy
Pros and Cons
- "The solution is great for project management."
- "It is not a scalable product."
What is our primary use case?
I use the solution for agile project management. I use Trello to list all the tickets that the development team needs to resolve.
You can list all tickets that the development team needs to develop. Once they finish, they can pass the ticket to the next list for testing. Once the ticket is tested, they can pass it to deployment. Once the item is deployed, they can close this ticket.
It helps to manage the life cycle of a ticket or of the requirements in development. You list it. You capture it. You schedule it. For each requirement, you try to ensure that it passed all stages of development, testing, deployment, and closing.
What is most valuable?
The solution is great for project management. It helps us track the progress of work and tickets.
It is very easy to deploy the solution.
I have found the solution to be stable.
In general, it works very well.
What needs improvement?
It is not a scalable product.
There are no features that are lacking. We're pretty happy with its functionality.
They could offer more integration with other tools - especially those that test some requirements in tickets.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
It is a stable solution. There are no bugs or glitches. It doesn't crash or freeze. It is reliable.
What do I think about the scalability of the solution?
The product does not scale.
We have 15 people in the company that use it right now. We do not plan to increase usage at this point.
How are customer service and support?
I've never dealt with technical support. I don't know how helpful they are.
Which solution did I use previously and why did I switch?
I've used Microsoft Project in the past.
How was the initial setup?
The product is straightforward to implement. It's not complex at all. You can deploy it in less than a day.
I work for the development team, so I did not deploy it personally. There was another team member that handled the process. I just use it.
What about the implementation team?
Since it is so easy to deploy, anyone can do it.
What's my experience with pricing, setup cost, and licensing?
The licensing covers all of the functionalities of the product. It has everything your team needs.
What other advice do I have?
I'm an end-user.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO at Infohob
Excellent interface, good price, and easy to install and set up
Pros and Cons
- "Trello is very easy to install and set up. It is also easy to use. Its interface is excellent."
- "It could have a bit more customization, especially for organizations that may want to integrate it into their own systems."
What is our primary use case?
I use it for project management. It is very similar to Wrike, Jira, and other project management solutions.
How has it helped my organization?
It works very well, and it makes it easy to keep track of tasks.
It makes the work a lot easier because you can assign tasks. People working on a project can sign up and go there to look at the tasks.
What is most valuable?
Trello is very easy to install and set up. It is also easy to use. Its interface is excellent.
It is stable and quite secure.
What needs improvement?
It could have a bit more customization, especially for organizations that may want to integrate it into their own systems.
For how long have I used the solution?
I have been using this solution for over a year.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable. We have seven or eight users who use this solution.
How are customer service and support?
I have not used their support.
Which solution did I use previously and why did I switch?
I've used Wrike. I found Trello easier than Wrike.
How was the initial setup?
It was not complex. It took less than 30 minutes.
What about the implementation team?
It was implemented in-house.
What's my experience with pricing, setup cost, and licensing?
Its pricing is good. It is about $6 per license for what we use, but then there are other plans as well, such as $12 a month. I would rate it a nine out of ten in terms of pricing.
What other advice do I have?
Overall, I would rate Trello a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Trello Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2025
Product Categories
Project Management SoftwarePopular Comparisons
Jira
monday.com
Asana
Freshservice
Broadcom Clarity
Smartsheet
Wrike
Bitrix24
Zoho Projects
Zoho Sprints
Teambition
Buyer's Guide
Download our free Trello Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What project management/portfolio management program would you recommend?
- Can someone recommend a project risk management package they use?
- What project management/portfolio management program would you recommend?
- When evaluating Project Management Software, what aspect do you think is the most important to look for?
- What would be the best platform(s) for us to use for project management/time and budget tracking/invoicing
- What are the tools you recommend to support teleworking?
- What does a typical timeline look like when implementing a Project Management Office (PMO) tool?
- What products can help with Agile Project Management?
- How can we build a healthy digital transformation pipeline in 2022?
- Which product do you prefer: Jira Vs Microsoft EPM?