I am just a solopreneur who uses it as an end-user. I am using it to organize my social media.
Life Leader Coach at Rogers Communications
Very user-friendly, visual, and intuitive
Pros and Cons
- "I like how user-friendly, visual, and intuitive it is. It doesn't take a lot of time to figure out how to make it work for you."
- "I like how user-friendly, visual, and intuitive Trello is because it doesn't take a lot of time to figure out how to make it work for you."
- "If there are pre-done templates or suggested templates for various fields, they would be helpful for me as a coach."
- "If there are pre-done templates or suggested templates for various fields, they would be helpful for me as a coach."
What is our primary use case?
How has it helped my organization?
I am currently using it to organize my social media so that I can see all of my posts and know what I've posted when, and it makes that super easy.
What is most valuable?
I like how user-friendly, visual, and intuitive it is. It doesn't take a lot of time to figure out how to make it work for you.
What needs improvement?
There should be some quick videos and little bites right there in the app to help those who are new to it to optimize what it can do. I haven't done enough digging, and it is possible that they exist.
If there are pre-done templates or suggested templates for various fields, they would be helpful for me as a coach.
Buyer's Guide
Trello
March 2026
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,880 professionals have used our research since 2012.
For how long have I used the solution?
I've been using it probably for six months.
What's my experience with pricing, setup cost, and licensing?
I am tinkering with the free version.
What other advice do I have?
I would rate Trello an eight out of 10. I am overall pretty happy with it.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO & Co-founder at Adamo Digital
Helpful Kanban board and good alerting, but it should support online conferencing
Pros and Cons
- "Another feature that impressed me is the clear Kanban board, as it provides a clear view of to-to tasks, assuring the team not to forget anything."
- "Whenever I see the board, I can rapidly understand the overview of what tasks were done and what should be done."
- "Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline."
- "Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline."
What is our primary use case?
My company is hiring an outsourced copywriter team for some content purpose. For the first time, we connect by email for exchanging writing documents. Unfortunately, performing tasks by email came up with a poor result that we could not control the progress when several team members participating.
Hence, we need communication software to control the process and results. File storage and process tracking are two key targets. Normal instant text messaging software like Skype or Messenger is not suitable in this case. We have come up with Kanban software, and Trello is one of the top selections.
How has it helped my organization?
It separates messaging and files storage, which allows us to handily keep up with updates. Accordingly, we can separate several projects and track the progress with the Kanban table.
In this case, we define tasks by preparing, in progress, and completed to divide results. The completed tasks would be paid from us, while in-progress tasks could be requested to change. Accordingly, I can see the progression of projects with several statuses. Additionally, I can also compare and track the quality of writing documents.
What is most valuable?
Since we use several tools, sometimes, we cannot signup daily to check progress. That’s why we appreciate the notification scheme from Trello. Trello will message me the updates. It allows me not to sign up for Trello daily without missing any progress from copywriters.
Another feature that impressed me is the clear Kanban board, as it provides a clear view of to-do tasks, reminding the team not to forget anything. Whenever I see the board, I can rapidly understand the overview of what tasks were done and what should be done. Additionally, colleagues could remind me when I miss any progress.
What needs improvement?
- Video call and messaging for the online conference: 2020 was the time for remote working and online conferencing while social distancing deterred people from going out. I think, as an online collaboration tool, Trello should include an online meeting feature as it would allow members to meet, discuss, and share ideas.
- Analytics: Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline. Besides, I want to know the time spent on each project and the potential issues that occurred.
For how long have I used the solution?
I have been using Trello for team management and team collaboration for two years time.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Trello
March 2026
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,880 professionals have used our research since 2012.
Product Owner - Structural Frame Software Group at a manufacturing company with 10,001+ employees
A Kanban-style application with features for task management, prioritization, and collaboration
Pros and Cons
- "I think task management, prioritization, rankings, and collaboration features are useful."
- "It's a really easy tool to enter data, keep track of the tasks and management, and update all of that."
- "Pricing can be improved."
- "Pricing can be improved. You have to pay more to unlock certain features."
What is our primary use case?
We use Trello for task management. We've used it a lot in the last year. I'm able to integrate it within Aha! and link to the Trello board. I kind of use the Aha! side more myself and it feeds into Trello. I do pull up Trello to look and make sure things are in the right spot and we review biweekly in Trello.
How has it helped my organization?
The collaboration features and keeping track of tasks in a shared environment has definitely helped improve our organization.
What is most valuable?
I think task management, prioritization, rankings, and collaboration features are useful. It's a really easy tool to enter data, keep track of the tasks and management, and update all of that. It's very straightforward.
What needs improvement?
Pricing can be improved. Maybe it would be better if they offered some extra tiers, so you don't have to go all the way up to the pro level. We're using the integrations on the other side, and I think you only get some of the things if you're not subscribed at a higher level. You only get a certain amount of features. For example, they have this thing called the Butler, and unless you're at a pro-level, you can only use one Butler feature. You have to pay more to unlock certain features.
For how long have I used the solution?
I've been using Trello for a year and three months. I think the team's been working with it for probably five or six years.
What do I think about the stability of the solution?
Trello is a stable solution. I think any instability was probably a user error.
What do I think about the scalability of the solution?
I haven't had any issues scaling Trello up or down.
How was the initial setup?
I was involved in my branch and it was pretty basic and pretty easy.
What's my experience with pricing, setup cost, and licensing?
Pricing can be improved. You have to pay more to unlock certain features.
What other advice do I have?
On a scale from one to ten, I would give Trello an eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Developer at a tech services company with 11-50 employees
Effortless task management that's user-friendly with an intuitive interface
Pros and Cons
- "The Trello board is very intuitive and simple to comprehend."
- "Trello could improve from a UI and UX standpoint and should consider adding enhanced functionality from a release management standpoint."
What is our primary use case?
I use Trello to maintain projects from a management standpoint, ensuring stakeholders have a clear visibility of team activities. The Trello board is organized into lists and cards, allowing us to track and manage in-progress items, completed items, and deliverables or milestones committed to stakeholders.
How has it helped my organization?
It helps segregate daily tasks and tickets into smaller modules, providing clear visibility and allowing for effective management of day-to-day activities. Trello is known for being intuitive and user-friendly, making it a popular choice.
What is most valuable?
The Trello board is very intuitive and simple to comprehend. It allows users to see what to-do items are, in-progress items, and enables quick item management through drag and drop. Notifications and scheduled task management features are valuable.
What needs improvement?
Trello could improve from a UI and UX standpoint and should consider adding enhanced functionality from a release management standpoint. Additional features for release management in the style of Jira would be beneficial.
For how long have I used the solution?
I used Trello for over a year as part of a client's requirement for project management.
What do I think about the stability of the solution?
Trello is quite stable. My client was happy with its performance.
What do I think about the scalability of the solution?
Trello is highly scalable, but there's always room for improvement. The existing functionalities like user interface and experience can be enhanced.
How are customer service and support?
I would rate Atlassian's technical support as nine out of ten due to time zone differences causing some delays. A faster response time would be desired.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup process for Trello was pretty simple, intuitive, and user-friendly.
What's my experience with pricing, setup cost, and licensing?
I did not evaluate Trello's pricing model since it was provided by my organization.
Which other solutions did I evaluate?
Asana, Jira, and MS Projects are other solutions in the space. Trello competes with these, especially with Jira as a market leader.
What other advice do I have?
Security features can be improved, such as implementing MFA for better safety.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
COO - KSA at Spectrum Groupe
User-friendly interface, easy to adopt, and relatively cheap
Pros and Cons
- "The most valuable feature of Trello for us is the user-friendly interface."
- "It is somewhat challenging to move to the automation part of Trello."
What is our primary use case?
We are using Trello to manage our sales queue with integration with Salesforce and to handle our administrative tasks.
How has it helped my organization?
We use Trello internally to manage our tasks. Specifically, we are using the Kanban board feature to move tasks from one status to another, which helps in organizing and tracking work efficiently.
What is most valuable?
The most valuable feature of Trello for us is the user-friendly interface. The graphical nature of Trello makes it easy to adopt for non-expert and non-technical people. The boards are particularly useful for moving tasks through different statuses.
What needs improvement?
It is somewhat challenging to move to the automation part of Trello. This is based on feedback from our team members who have tried to implement automation features.
For how long have I used the solution?
We have been using Trello since Atlassian acquired it.
What do I think about the stability of the solution?
Trello is pretty stable. We haven't faced any significant issues, and our clients who use it also find it stable, even with a hundred users.
What do I think about the scalability of the solution?
From our experience, Trello is good for small and medium-sized teams but not suitable for enterprise-level usage. For enterprise levels, we recommend Jira.
How are customer service and support?
The technical support from Atlassian for Trello is satisfactory.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Trello is straightforward and easy.
What about the implementation team?
Our internal team handles the integrations and configurations, and they perform well.
What's my experience with pricing, setup cost, and licensing?
The pricing for Trello is relatively cheap compared to other similar solutions.
Which other solutions did I evaluate?
We have not worked with any other similar solutions besides Trello and other Atlassian products.
What other advice do I have?
There's nothing specific I wish I had known before starting with Trello. It's an easy tool to adopt and use. I highly recommend considering its user-friendly nature for simple task management.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior System Specialist at a tech vendor with 201-500 employees
A tool to help employees of a business to get their workflow in order
Pros and Cons
- "The most valuable feature of Trello stems from the fact of how easy it was with it to see large visual aspects, especially when people were getting their workflow in order."
- "Trello wasn't a tool that offered lightning-fast speed like users wanted it to be for them."
What is our primary use case?
I have hardly had the chance to use Trello since I operated as an admin who was mostly engaged with the use cases of people in my company, where it was widely used. Trello was a tool that was mostly used as an ERP system. Trello was generally used for work balancing and creating to-do lists.
What is most valuable?
The most valuable feature of Trello stems from the fact of how easy it was with it to see large visual aspects, especially when people were getting their workflow in order. Trello is an easy platform to visualize your next tasks and other things.
What needs improvement?
I am sure that my company's use cases related to Trello were taxing for the system, so it got rather slow in some areas. With too much information on a Trello board, it got very sluggish. I am sure that Trello board got sluggish mostly due to our company's use case and other bad practices. Trello wasn't a tool that offered lightning-fast speed like users wanted it to be for them.
For how long have I used the solution?
I have experience with Trello. I am an admin-level user of the product.
What do I think about the stability of the solution?
Other than the times when the tool slowed down, I don't remember witnessing any outages from Trello's end.
What do I think about the scalability of the solution?
A few hundred people were using Trello in my company.
Which solution did I use previously and why did I switch?
Trello was a tool that already existed in my current company. Trello was there even before I joined my current organization.
What other advice do I have?
Before someone plans to use Trello, I would ask them to go through all of their use cases and think hard before building any infrastructure with Trello. It is also important to have a good plan and architecture planned out before you start with Trello so that you don't end up building a house of cards at the end.
I rate the overall tool an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Director of Strategy & Operations at HighRadius
A stable solution with a good user interface that makes it easy to maintain and monitor
Pros and Cons
- "Trello's user interface is really good, making it easy for us to maintain and monitor."
- "Trello cannot be integrated with other tools like Jira and Google Workspace."
What is most valuable?
Trello's user interface is really good, making it easy for us to maintain and monitor.
What needs improvement?
Trello cannot be integrated with other tools like Jira and Google Workspace.
For how long have I used the solution?
I have been using Trello for a year.
What do I think about the stability of the solution?
Trello's stability is really nice. I rate Trello ten out of ten for stability.
What do I think about the scalability of the solution?
I rate Trello a seven out of ten for scalability. More than 200 users are using Trello in our organization.
How are customer service and support?
Trello has good web and email support.
How would you rate customer service and support?
Positive
How was the initial setup?
Trello’s initial setup is really easy. I rate Trello ten out of ten for the ease of its initial setup.
What's my experience with pricing, setup cost, and licensing?
Trello has a really good price. I rate Trello a two or three out of ten for pricing.
What other advice do I have?
I am currently using the free version of Trello. My office is considering buying the solution’s premium version. Trello is deployed on-cloud in our organization.
Overall, I rate Trello a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Project Manager at a transportation company with 501-1,000 employees
A reliable and stable personal board for good monitoring of day to day tasks
Pros and Cons
- "The installation was extremely straightforward."
- "The software is very stable."
- "As a team board it did not work well for us."
- "As a team board it did not work well for us."
What is our primary use case?
We are using the latest version, which is free and online.
I use the solution as my personal board for daily, project and operational tasks.
What needs improvement?
As a team board it did not work well for us. It allows non-permanent members of the company or team to manage or delete posted tasks and notifications. It was a big problem for us that every member was able to delete or edit something posted by another and we felt the need to remedy this. We encountered a situation in which a member of the board deleted every task which he was assigned, which was a lot. We found ourselves trying to refill all the boards so that our stakeholders could have complete visibility of our tasks, a matter which concerned our finances and overall schedule.
For this reason we made use in the bank of Microsoft Planner, which we already had in place. It has a feature that prevents others from deleting or editing notifications posted by another. This is nice to have when one must deal with six picky stakeholders.
As for the user interface, I am glad that Trello does not make alterations to this. I like that the buttons and colors which appear in a consistent manner and this is one of the reasons that I remain with Trello.
For how long have I used the solution?
I've been working with Trello for nearly five years.
What do I think about the stability of the solution?
The software is very stable. It never crossed my mind that there was a need for support or that something was working improperly.
How are customer service and technical support?
We have had no need for technical support.
How was the initial setup?
The installation was extremely straightforward.
What's my experience with pricing, setup cost, and licensing?
I use the free version of Trello. It is sufficient for my day to day use.
Which other solutions did I evaluate?
Although I had evaluated Monday as well as another solution, I decided that Trello was the way to go, as I had been using it for quite a while.
What other advice do I have?
Trello is cloud-based.
For use as a personal board I rate Trello as a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Trello Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2026
Product Categories
Project Management SoftwarePopular Comparisons
Jira
monday.com
Freshservice
Broadcom Clarity
Asana
Adobe Workfront
Microsoft Project
Smartsheet
Wrike
Planview PPM Pro
Sciforma
Planview ProjectPlace
Planview AdaptiveWork
Basecamp
Teamwork
Buyer's Guide
Download our free Trello Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What project management/portfolio management program would you recommend?
- Can someone recommend a project risk management package they use?
- What project management/portfolio management program would you recommend?
- When evaluating Project Management Software, what aspect do you think is the most important to look for?
- What would be the best platform(s) for us to use for project management/time and budget tracking/invoicing
- What are the tools you recommend to support teleworking?
- What does a typical timeline look like when implementing a Project Management Office (PMO) tool?
- What products can help with Agile Project Management?
- How can we build a healthy digital transformation pipeline in 2022?
- Which product do you prefer: Jira Vs Microsoft EPM?
















