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KoenTeugels - PeerSpot reviewer
Storage Presales at Huawei
Real User
Top 10
Easy to use, straightforward to set up, and offers good integrations
Pros and Cons
  • "It is a stable solution."
  • "Currently, I'm working for Huawei and they dropped the support for Huawei, so that's an issue for us."

What is our primary use case?

Most of the time, the solution is primarily used for a VM backup from VMware.

What is most valuable?

The ease of use is great. 

The integrations with the storage vendors are useful. We have snapshot capabilities and stuff like that.

The setup was straightforward. 

It is a stable solution.

The scalability is great.

What needs improvement?

Currently, I'm working for Huawei and they dropped the support for Huawei, so that's an issue for us. The full storage is not supported anymore. We probably will need to evaluate another backup vendor now.

We would like a full Linux-based solution. They still use the management platform on Windows. It should maybe also have an appliance deployment or something like that, that is pre-configured.

For how long have I used the solution?

I've been using the solution for about ten years now. 

Buyer's Guide
Veeam Backup for Microsoft 365
January 2025
Learn what your peers think about Veeam Backup for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is quite stable and reliable. There are no issues. It doesn't have bugs or glitches. 

There should be separation of your backup network with your protection so that you have additional protection from ransomware. Potential new users should integrate it and look out for ransomware capabilities.

What do I think about the scalability of the solution?

The solution scales well.

Mostly, I am the person on the solution. There may be an administrator as well. 

Which solution did I use previously and why did I switch?

I worked a little bit with Commvault, and with Data Protector, however, that was almost ten years ago.

The integration with VMware was much better at the beginning than with the other products. Then there was a price, ease of use, and stuff like that that we also considered when switching.

How was the initial setup?

The initial setup was very straightforward and simple. After 10 years, you know what the pitfalls are, so it's quite easy to manage implementations. So it's still an upgrade of an upgrade. The deployment takes a couple of days. 

You only need one person for deployment and maintenance. 

What about the implementation team?

I work for integrators. I handle the initial setups of the solution myself. 

What was our ROI?

I didn't do the price calculation, however, the ROI has been good. I just do the initial budget and then I do not verify.

What's my experience with pricing, setup cost, and licensing?

Users can pay a licensing fee on a monthly or yearly basis. It is becoming more and more expensive. I'd rate it a three out of five in terms of affordability.

There may be extra costs as well. You have to foresee the hardware to run it on and then store the backup. There may be costs around integrations.

What other advice do I have?

I don't use it anymore for protection. It's just for testing and demonstration, and not for protection.

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Daniel Inyang - PeerSpot reviewer
Technical Support Engineer at a tech services company with 11-50 employees
Real User
Top 5
Secure data, quick data transfers, but lacking agentless deployment
Pros and Cons
  • "The most valuable feature of Veeam Backup for Office 365 is the WAN accelerator. This feature allows for large amounts of data from one location to another. If the bandwidth in the environment is slow it makes the transfer slow but the WAN accelerator feature helps speed the transfer."
  • "The solution could improve by having the ability to back up without an agent installed on the system."

What is our primary use case?

We use Veeam Backup for Office 365 to back up our data, such as mailboxes, OneDrive, or SharePoint. We are able to back up our data on-premises.

How has it helped my organization?

Veeam Backup for Office 365 has helped our organization by allowing us to keep our data safe. If we accidentally delete our date we can recover it. We had an incident where a user deleted accounts and emails and we were able to recover the data. 

What is most valuable?

The most valuable feature of Veeam Backup for Office 365 is the WAN accelerator. This feature allows for large amounts of data from one location to another. If the bandwidth in the environment is slow it makes the transfer slow but the WAN accelerator feature helps speed the transfer.

The solution provides support from one location to another, such as with Hyper-V and VMware.

What needs improvement?

The solution could improve by having the ability to back up without an agent installed on the system.

For how long have I used the solution?

I have been Veeam Backup for Office 365 for approximately six months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Veeam Backup for Office 365 is scalable.

How are customer service and support?

I have used the support from Veeam Backup for Office 365.

Which solution did I use previously and why did I switch?

I previously used Acronis Backup. When comparing Acronis Backup and Veeam Backup for Office 365,  Acronis Backup has an agentless deployment while Veeam Backup for Office 365 does not. Veeam Backup for Office 365 has the advantage of deployment and maintenance.

Acronis Backup provides a fully operational free trial to use the solution.

How was the initial setup?

The initial setup of Veeam Backup for Office 365 is simple.

The process taken to do the implementation starts with the download of the agent from Veeam's website and a Veeam account that needs to be set up. Once the agent is downloaded you run it on the server with the global credentials the administrative privileges you will be able to access every service provided. For sample, SharePoint backup capabilities. The last stage is to import the data for backup and a plan. The full installations take approximately 10 minutes.

What about the implementation team?

One person can do the backup of the solution.

What other advice do I have?

The solution can be maintained by one person and it is not difficult.

I rate Veeam Backup for Office 365 a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Veeam Backup for Microsoft 365
January 2025
Learn what your peers think about Veeam Backup for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Project Manager and Technical Consultant at a computer software company with 201-500 employees
Real User
Top 5
Easy to deploy and integrate with reasonable pricing
Pros and Cons
  • "It is very easy to integrate. You can do it very fast."
  • "It's a new product. It's not mature."

What is our primary use case?

If you have any virtualization solution, you don't have to have a VM solution for Linux. We don't need to go through an agent for a physical server. I've only done one integration one time for Office.

What is most valuable?

It is very easy to integrate. You can do it very fast.

With the latest version, you can back up directly to the cloud without having to do it on-prem, which saves money. 

The integration is very easy. It's fast and straightforward. The product is pretty straightforward to deploy.

It is stable.

What needs improvement?

Microsoft already gives backup features, and therefore they don't need to go for another backup solution. 

I don't have any notes for improvements. 

It is only for Office, not for other platforms. 

It's a new product. It's not mature. It might need more cloud capacity.

For how long have I used the solution?

I've used the solution for one year. 

What do I think about the stability of the solution?

The solution is stable. I'd rate it eight out of ten. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable.

What do I think about the scalability of the solution?

This is a simple backup for Office 365. It doesn't need to be scalable. 

How are customer service and support?

We haven't dealt with technical support.

How was the initial setup?

The solution is very easy to set up. Once you start, you just click through and enter information about storage, user name, and password. 

What about the implementation team?

We are integrators and can help clients set it up. Anyone with good Microsoft knowledge can handle the setup.

What's my experience with pricing, setup cost, and licensing?

The pricing is acceptable. It's not overly expensive. I'd rate the pricing nine out of ten.

What other advice do I have?

I'd rate the solution nine out of ten.

I'd recommend the solution to others.

Users should not rely on Microsoft. They need to have another local solution to handle backups outside of Microsoft.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Engineer at MRB Secure
Real User
Top 5Leaderboard
Reasonable pricing but has no encryption and the reporting is lacking
Pros and Cons
  • "The pricing is reasonable."
  • "They need to enable the encryption of backups so that nobody can gain access unless they have encryption details."

What is our primary use case?

The solution is used to backup customers' Office 365 data. It is not really an MSP product. It's on-premise. In order for you to comply with GDPR, if you are an MSP, the only reason to really do that is if you set it up in your own environment and on virtual machines and you literally have to lock yourself out of that machine and give the customer full access to it.

The other thing is, to comply with GDPR and with Veeam for Office 365, is the backups need to be encrypted. There's no encryption. What we did was we basically encrypted the hard drives that come from Bitlocker and only then did we get compliant with GDPR. That part was quite tricky. 

What is most valuable?

It works well if you are not in Europe. It's great if you are not an MSP.

The pricing is reasonable.

Technical support is great.

What needs improvement?

You cannot back up to a network share, you cannot back it up directly to the cloud location. To fix issues is quite tough with it.

I asked them before, not even long ago, "Okay, so can we back up now to a duplication?" and they still said, "No, still only to a local drive." Having it back up to more than a local drive would be ideal.

They need to enable the encryption of backups so that nobody can gain access unless they have encryption details. When you need to restore, you could then just pick the credentials from a saved credential that you do not have to manually enter. 

If there's a virtual machine or a machine that's extra storage, the potential that somebody else can log into your infrastructure and could potentially be malicious and destroy your entire infrastructure is very high. There's just a whole list of it. For that reason, if you're an MSP, stay away.

The reporting needs to be better.

For how long have I used the solution?

I've used the solution from the time it was launched.

What do I think about the stability of the solution?

Sometimes the services crash and we just have to go in there. The problem is the reporting. Since it does not link to the lead service provider console, you do not know what is going on. So you have to literally monitor the thing manually. There's no real reporting of the actual machine, and since it has to be deployed on the physical machine, that's your limitation. 

What do I think about the scalability of the solution?

It is not really scalable. It's only Windows-compliant. You cannot install it on anything else. 

We have about 50 virtual machines. We're actually running at a loss.

How are customer service and support?

The support for it is good. They basically do what they need to do. They are very quick to help.

How would you rate customer service and support?

Neutral

How was the initial setup?

Initially, the setup is straightforward. However, once compliance is in play, it gets complex. 

The initial deployment was quite quick. We just basically installed it. It takes about an hour or so, and that's very quick for backup notification. The actual configuration was initially quite quick, so you can set it up very quickly. 

If you do not need to comply with GDPR, you are fine. The minute you start to comply with GDPR, it becomes very complex, and there are a lot of extra tweaks and stuff that you need to do in order to do that.

To set it up, you just install it on a machine and add your Office 365 admin credentials. Then you get a list of what you want. You just pick the accounts that you want to protect and click next and select your backup application which has to be a physical volume. It starts backing up, eventually.

What's my experience with pricing, setup cost, and licensing?

The licensing of it is quite cost-effective. However, if you need to comply with GDPR, for you as an MSP, it can become quite expensive since you literally have to give the customer some of your infrastructure to do that.

Currently, everything is moved to VMware licensing, which is month to month.

What other advice do I have?

If you are not staying in Europe and you want to use it, that's awesome, go for it. If you are an MSP, don't use it.

I'd advise, if you're an MSP, don't use it. It's only going to give you headaches. That said, if you are not an MSP and you have a direct client, this will be a great tool for you to basically download or make a copy of your 365 environments. The cost is not too bad. Just make sure that the virtual machine has got enough space - probably double the amount of space that your current Office 365 environment is taking up - to make space for you to have incremental space. Otherwise, you'll have a bit of a problem.

Considering its limitations, including local backups, not really good reporting, and no encryption, I would rate the product at around a four out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
System Administrator at a government with 1,001-5,000 employees
Real User
Top 5
Has good security and is easy to setup
Pros and Cons
  • "Veeam Backup for Office 365 has good security, and I also like the process they use for backups."
  • "Pricing is an area for improvement, and I would rate it at five out of ten."

What is most valuable?

Veeam Backup for Office 365 has good security, and I also like the process they use for backups.

How was the initial setup?

The initial setup of Veeam Backup for Office 365 is straightforward.

What's my experience with pricing, setup cost, and licensing?

Pricing is an area for improvement, and I would rate it at five out of ten.

What other advice do I have?

Overall, I would rate Veeam Backup for Office 365 at nine on a scale from one to ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
James Mwaura - PeerSpot reviewer
Sales & Technical Director at Epitome Panafrican Tech Ltd
Real User
It's more affordable than most, and end-to-end configuration is straightforward
Pros and Cons
  • "Veeam is affordable and end-to-end configuration is straightforward, whether you're going from source to destination or vice versa. Retrieval is also easy."
  • "In some instances, a customer is not necessarily backing up Microsoft 365. For instance, they might be backing up a large Oracle database. It would be nice if they could tweak it to compress the file, so it's easier to transfer a huge file."

What is our primary use case?

Veeam provides cloud backups. These days, most people want to back things up on the cloud. All the work saved on various office workstations and file servers is backed up on the cloud.

How has it helped my organization?

Clients get peace of mind knowing their data is backed up somewhere else outside their office. If something goes wrong, they can retrieve their data and keep going. Their business operations aren't affected.

What is most valuable?

Veeam is affordable and end-to-end configuration is straightforward, whether you're going from source to destination or vice versa. Retrieval is also easy.

What needs improvement?

In some instances, a customer is not necessarily backing up Microsoft 365. For instance, they might be backing up a large Oracle database. It would be nice if they could tweak it to compress the file, so it's easier to transfer a huge file. 

For how long have I used the solution?

We have used Veeam for two years.

What do I think about the stability of the solution?

I rate Veeam eight out of 10 for stability.

What do I think about the scalability of the solution?

Veeam is scalable. If you have 20 users and you want to scale to 50 or 100, you only need to request it.

How was the initial setup?

I rate Veeam eight out of 10 for ease of setup. Setting up Veeam is straightforward because it's a cloud-based solution. When I did AWS Cloud backup for my personal laptop three or four years ago, someone walked me through it over the phone. phone, some two, three years ago, four years ago. It is simple for someone with IT skills.

The time needed to deploy depends on the organization's size and the amount of data being backed up. It typically takes between two weeks and a month for a medium-sized or large project.

What's my experience with pricing, setup cost, and licensing?

Veeam is more affordable than Veritas and Commvault. They might be the most affordable solution in this market, and it's also the best-known product for backup.

What other advice do I have?

I rate Veeam Backup for Office 365 eight out of 10. I recommend using Veeam if you care about your data. It's a good product if you want to do on-prem or cloud backup.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
reviewer2044197 - PeerSpot reviewer
Backup & Recovery Administrator at a tech vendor with 10,001+ employees
Real User
Versatile, easy to install and simple to use
Pros and Cons
  • "It was easy to set up."
  • "If Veeam could offer backup as a service for data backup and recovery, that would be great. We'd like something like what Druva is offering at the moment."

What is our primary use case?

We use it for different workloads like the VBR, Veeam Backup and Recovery. We use it to back up our virtual servers, physical servers, and our SQL database backups. We also use Veeam to back up the user mailboxes from 365.

How has it helped my organization?

There were only a couple of restores that were required from backdated data backup. It was good to get it to restore there fast. For the virtual machines or SQL databases, we do get the recovery done quite often, and it offers a faster recovery time.

What is most valuable?

All the features are good.

There's a feature to back copy the backup from the local repository to, say, AWS or Azure cloud storage. That's quite helpful.

It was easy to set up.

The solution can scale. 

It is stable.

There is a free version available. 

What needs improvement?

If Veeam could offer backup as a service for data backup and recovery, that would be great. We'd like something like what Druva is offering at the moment.

Veeam currently does not have immutable storage, so if they can introduce immutable storage for ransomware protection, that would be great.

We have found the free version to be less stable. 

For how long have I used the solution?

I've been using the solution for a year and a half. 

What do I think about the stability of the solution?

While the licensed version has been relatively stable, we have had issues with the free version of the solution. We only had a few problems. It wasn't a lot. I'd rate the overall stability eight out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. 

It's basically for administrators. It's only useful for administrators and if there's a request for data recovery they only perform it for the user. The end user is not going to directly use this product. We have three admins on the solution currently. 

Which solution did I use previously and why did I switch?

I'm using both Druva and Veam, and I'm looking at Rubrik.

Both Veeam and Druva are good products. That said, in terms of functionality, Veeam has more options.  They have multiple solutions to choose from. 

How was the initial setup?

The solution offered an easy initial setup. I'd rate the ease of implementation ten out of ten. Overall, it shouldn't take more than an hour to deploy it. 

I did a session with a Windows server with the latest operating system. After installing the VBR software on that and then installing the credentials which we're going to use for the backup and adding the backup repository, then external cloud repositories, I could make the backup policies and handle testing.

So far, we haven't really needed to handle maintenance. It's running well. 

What about the implementation team?

I handled the initial setup in-house. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. I would rate it eight out of ten. We have just a standard license. 

What other advice do I have?

I'm an administrator and an end-user. 

It's a very versatile product. It is easy to install and use and it is pretty stable. I'd rate it nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Salem  Suljic - PeerSpot reviewer
System Technician at INFONET d.o.o.
Real User
Top 20
Good for complex infrastructure
Pros and Cons
  • "Once you set it up, it works very well. You do not have to go back to reconfigure it– it is very easy to use"
  • "We use a yearly subscription. However, I believe the price could be lower."

What is our primary use case?

The Veeam Backup solution is very good for big enterprises and complex infrastructures. The main reason we are using Veeam is for end users.

What is most valuable?

Once you set it up, it works very well. You do not have to go back to reconfigure it– it is very easy to use.

For how long have I used the solution?

I have been working with Veeam Backup for Office 365 for a couple of years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. I would rate it a ten out of ten.

How are customer service and support?

Veeam has a great tech support team.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward and does not take long.

What's my experience with pricing, setup cost, and licensing?

We use a yearly subscription. However, I believe the price could be lower.

What other advice do I have?

I would rate it a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Veeam Backup for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
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Buyer's Guide
Download our free Veeam Backup for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.