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Karthikeyan Balasubramani - PeerSpot reviewer
Senior Technical Consultant at Unicorp Technologies LLC
Real User
It has got all the features and is very stable and scalable
Pros and Cons
  • "It has got all the features. You can restore a mailbox based on an email or a calendar or based on all the emails. A user can also get access to restore the mailbox."
  • "They can provide a dashboard for sizing. This feature might get included in the next release."

What is our primary use case?

We are using this solution to back up our users' mailboxes, that is, Office 365 mailboxes.

What is most valuable?

It has got all the features. You can restore a mailbox based on an email or a calendar or based on all the emails. A user can also get access to restore the mailbox.

What needs improvement?

They can provide a dashboard for sizing. This feature might get included in the next release.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for the last two to three years.

Buyer's Guide
Veeam Backup for Microsoft 365
October 2024
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What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is easily scalable. We just need to add the licenses. We have around 50 users who use it on a daily basis.

How are customer service and support?

We get support from the vendor. We didn't face many issues to evaluate them. Whenever we contacted them, the issue was fixed immediately.

How was the initial setup?

The initial setup is pretty simple and very straightforward. We finished the deployment within one or two days.

What about the implementation team?

We did the implementation. We had received the training for this solution. Its maintenance is also done by us. We also get support from the vendor.

What's my experience with pricing, setup cost, and licensing?

We looked at a few cloud options. When we did the comparison, we found it to be a cost-effective solution, and it included everything.

What other advice do I have?

I would definitely recommend this solution. It is working fine, and there are no issues. We are happy with its features.

I would rate Veeam Backup for Office 365 a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Project Manager at Aktios
Real User
Easy to set up, scales to our requirements, and reduces complexity for dealing with multiple accounts
Pros and Cons
  • "The most valuable feature is that we don't need different agents to back up our files from different accounts."
  • "We would like to have a single management console for all of our backups."

What is our primary use case?

We use this product to back up our Office 365 files, such as those in Exchange, OneDrive, and SharePoint.

What is most valuable?

The most valuable feature is that we don't need different agents to back up our files from different accounts.

What needs improvement?

The price could be reduced to make it more competitive.

We would like to have a single management console for all of our backups.

For how long have I used the solution?

I have been working with the Veeam Backup for Office 365 for six months.

What do I think about the stability of the solution?

This is a stable backup product.

What do I think about the scalability of the solution?

It is scalable when we are doing the initial full backup. We can scale horizontally as we need to.

How are customer service and support?

I have not had any issues that necessitated calling technical support.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

It is not the cheapest solution in the market.

What other advice do I have?

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Backup for Microsoft 365
October 2024
Learn what your peers think about Veeam Backup for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
BartHeungens - PeerSpot reviewer
IT Specialist at Bitcon
Real User
Top 10
Clear procedures, easy to install, good support, scalable, and well-integrated
Pros and Cons
  • "I want an additional copy of my data in the Office cloud and it works."
  • "When you are working in the Cloud security is very important."

What is our primary use case?

We use this solution to protect our mailboxes, our data, and Office 365.

We use it in our office as well as for our customers who have Office 365.

I use it in a multi-tenant way.

What is most valuable?

It does what it does. I want an additional copy of my data in the Office cloud and it works. I can restore the data.

The interface is quite okay and the procedures are clear.

There are many applications in Office 365 and new applications are being added. They keep up with all of the data.

What needs improvement?

Security is the most important feature. When you are working in the Cloud security is very important.

They may have made changes recently, and may already have the two-factor integration, and following the security upgrades from Office themselves.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for approximately two years.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution. We have not had any issues with stability.

What do I think about the scalability of the solution?

It is very scalable.

While I still have customers who are using Office 365, I will continue to use this solution to protect their data.

How are customer service and technical support?

I am very happy with Veeam's support. They are good and very responsive.

How was the initial setup?

The initial setup is straightforward. It's is very easy to install.

It can be deployed in less than an hour.

What about the implementation team?

I completed the installation and deployment myself.

What's my experience with pricing, setup cost, and licensing?

I have a per-user license for the number of users and the mailboxes that I have.

What other advice do I have?

Definitely, I recommend using Veeam Backup for Office 365.

They are adding SharePoint and OneDrive as well as other integrations.

I would rate Veeam Backup for Office 365 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Teamlead Enterprise Content Management at a pharma/biotech company with 501-1,000 employees
Real User
A stable solution that runs very fast and has the ability to restore at the item level
Pros and Cons
  • "Its ability to restore at the item level is very valuable. It is very strong at that. In the past, we had to restore a lot of data only for a couple of items. We can now restore an item as well as an email, which is good for productivity."
  • "When you add a new site for backup, it gives you a notice that there is a new site, but the way you select that and configure that could be slightly better. It works, but it is not always very clear. For example, for the URL, you need to hover over the title or the name of the site. You should see it immediately on the screen. It should have a better user interface for selecting what you want to back up so that you get a more clear overview of the sites that are there and the ones that you want to combine in a backup. Its user interface should be more user-friendly. It has a lot of scrolling and doesn't give you a complete overview when needed. That's the main thing why it is not very user-friendly. It should have a better user interface."

What is our primary use case?

We have Veeam in place for Office 365 backup and restore. We use it for mail backup and restore, SharePoint, and Teams. We were still struggling with the backup of OneDrive, which is still a discussion. We are using its latest version.

What is most valuable?

Its ability to restore at the item level is very valuable. It is very strong at that. In the past, we had to restore a lot of data only for a couple of items. We can now restore an item as well as an email, which is good for productivity.

What needs improvement?

When you add a new site for backup, it gives you a notice that there is a new site, but the way you select that and configure that could be slightly better. It works, but it is not always very clear. For example, for the URL, you need to hover over the title or the name of the site. You should see it immediately on the screen. It should have a better user interface for selecting what you want to back up so that you get a more clear overview of the sites that are there and the ones that you want to combine in a backup.

Its user interface should be more user-friendly. It has a lot of scrolling and doesn't give you a complete overview when needed. That's the main thing why it is not very user-friendly. It should have a better user interface. 

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

It has been running for two years, and it has been stable. We only had an issue this week with connectivity with AD, but that's normal.

What do I think about the scalability of the solution?

We didn't try the scalability. We made an agreement in the beginning with a view to the end. We paid more than what was necessary. We ran it for so many users for so many years, and our manager at that point thought that it was a good offer. We have a license for 750 users, but we have approximately 550 users currently. We aren't using all subscriptions, so in the end, we may have paid more, but I should see other offers as well. 

How are customer service and technical support?

Everything went fairly smoothly from a technical point of view and from a point of view of implementation and other things.

Which solution did I use previously and why did I switch?

Veeam was the first cloud backup we used, but we have several other systems in place. We have EMC's backup and recovery solution. We are now in the middle of a global Office 365 project, and we decided to use Altaro for backup and restore there. We decided on Altaro because, from the point of view of the total cost, Altaro looks cheaper than Veeam, but we can really tell that after half a year or so. In terms of features, they are very similar.

We don't have any experience with Altaro. They provided us a proposal for two years, which we found to be too long because we don't have any experience with it. We first want to be convinced that Altaro is a better option than Veeam. Therefore, we decided this week that we go for an agreement for one year to get experience, and, when we have a good feeling down the road, we will go for a commitment for a longer time.

How was the initial setup?

The initial setup was straightforward. It runs very fast.

What about the implementation team?

We had some support from a supplier.

What's my experience with pricing, setup cost, and licensing?

We decided on Altaro because, from the point of view of the total cost, Altaro looks cheaper than Veeam. Veeam has a lot of costs that are not clear when you start it, which makes it less flexible than Altaro, but only after half a year, you can be really sure that you made a good decision.

What other advice do I have?

I would rate Veeam Backup for Office 365 an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Jannet Taboada Lizana - PeerSpot reviewer
Presales System Engineer at Licencias OnLine
Real User
Recovers data with ease and provides good technical support
Pros and Cons
  • "It’s amazing how the solution helps restore old data."
  • "The solution needs to introduce more features."

What is our primary use case?

The use case differs from customer to customer.

What is most valuable?

It’s amazing how the solution helps restore old data.

What needs improvement?

The solution needs to introduce more features. The basic features are not enough.

For how long have I used the solution?

I have been using the solution for six years.

What do I think about the stability of the solution?

The product’s stability is good.

What do I think about the scalability of the solution?

I rate the scalability a nine out of ten.

How are customer service and support?

The technical support is good.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

The solution is not expensive.

What other advice do I have?

I have my own data center. I don't implement it in Azure. I might recommend the solution to others. Overall, I rate the solution an eight or nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Technician at Sherpas Group
Reseller
It's stable and the support is good but the performance is inconsistent
Pros and Cons
  • "The most valuable aspect of Veeam is its stability."
  • "Veeam's performance is inconsistent."

What is most valuable?

The most valuable aspect of Veeam is its stability.

What needs improvement?

Veeam's performance is inconsistent. 

For how long have I used the solution?

We've been selling Veeam Backup for Office 365 for two years.

How are customer service and support?

Veeam support is good.

How was the initial setup?

Installing Veeam is pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

The license is monthly.

What other advice do I have?

I rate Veeam for Office 365 seven out of 10. I would recommend it to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer861231 - PeerSpot reviewer
Senior Solutions Specialist at a comms service provider with 1,001-5,000 employees
Real User
Good stability with good technical support and fair pricing
Pros and Cons
  • "The product offers good stability."
  • "It's hard to predict the usage on the storage. I need to make some estimates for customers in terms of how much storage will be needed on the cloud, and this is always tricky. It would be helpful if they could help us estimate storage or simplify the estimation portion."

What is our primary use case?

We primarily use the solution to backup our Office 365.

What is most valuable?

Overall, the solution is okay.

The way the system is built is very good.

The product offers good stability.

The solution is scalable.

We've found the technical support to be helpful.

The pricing of the solution is very reasonable. It's not expensive.

What needs improvement?

It's hard to predict the usage on the storage. I need to make some estimates for customers in terms of how much storage will be needed on the cloud, and this is always tricky. It would be helpful if they could help us estimate storage or simplify the estimation portion.

They could work on their SaaS model to make it a bit more appealing.

For how long have I used the solution?

While the company has always engaged with Veeam, I've just become familiar with the solution over the last two months.

What do I think about the stability of the solution?

The solution is quite stable. We don't have issues with bugs or glitches. It doesn't crash or freeze. It's excellent.

What do I think about the scalability of the solution?

The solution is scalable. You can expand it out if you need to. It's not a problem.

Currently, in our company, we have about 200 users on the solution. We do plan to increase usage. However, it will depend on the requirements of the organization.

How are customer service and technical support?

We've dealt with technical support in the past. Typically, we've had good outcomes. We're pretty satisfied with their level of support. They are knowledgeable and responsive.

How was the initial setup?

I'm not an engineer. I didn't really handle the initial setup. I can't really speak to if the implementation is straightforward or complex. I'm not sure how long the deployment takes either. I wasn't hands-on in that respect. That said, it's my understanding that, overall, it should be pretty simple to execute.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is reasonable. It's not too expensive.

What other advice do I have?

I'm not a user. I'm a solution provider.

We'd recommend the solution to other organizations. Overall, on a scale from one to ten, I'd rate it at an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Sheik Abdullah - PeerSpot reviewer
Computer Engineer at Al Rayyan Community
Real User
Faster backups needed, but scalable and beneficial long-term backups
Pros and Cons
  • "The most valuable feature of Veeam Backup for Office 365 is the backups, we do not want to lose any files. Each one of the files is updated on a regular long-term basis and kept together in the Microsoft cloud-only."
  • "Veeam Backup for Office 365 can improve by reducing the time it takes for backups. I have mentioned this to Veeam and hopefully, in the next version, it will be a faster backup."

What is our primary use case?

We install Veeam Backup for Office 365 in every system. We use the system application for taking the backups.

What is most valuable?

The most valuable feature of Veeam Backup for Office 365 is the backups, we do not want to lose any files. Each one of the files is updated on a regular long-term basis and kept together in the Microsoft cloud-only.

What needs improvement?

Veeam Backup for Office 365 can improve by reducing the time it takes for backups. I have mentioned this to Veeam and hopefully, in the next version, it will be a faster backup.

In a future release of Veeam Backup for Office 365, they could improve the dashboard to show simple task information.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for three months.

What do I think about the scalability of the solution?

Veeam Backup for Office 365 is a scalable solution.

We have 14 people using this solution in my organization.

How are customer service and support?

When we purchased the solution nobody gave us a demo solution for us to test. We had to contact the support for them to help us.

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup for Office 365 is inexpensive. We have a license to use the solution.

What other advice do I have?

My advice to others is they have to make sure the backups they are doing are done correctly. If anything is missing you need to check them.

I rate Veeam Backup for Office 365 a five out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free Veeam Backup for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
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Download our free Veeam Backup for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.