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System Engineer at COMTEL TECHNOLOGIES
Real User
Good replication functionality, but better documentation and an automatic DR feature would be helpful
Pros and Cons
  • "The most valuable feature of this solution is the replication functionality."
  • "They need more documentation, awareness, and assistance."

What is our primary use case?

The primary use case of this solution is for backup and replication of virtual machines, and the backup of MSL.

The deployment model was on-premises.

What is most valuable?

The most valuable feature of this solution is the replication functionality.

What needs improvement?

The implementation of this solution needs to be improved. They add multiple features and new versions, which makes it very difficult to follow. They need more documentation, awareness, and assistance.

In the next release, an additional feature would be to have the disaster recovery where the data could restore automatically.

For how long have I used the solution?

I have been using this solution for two years.
Buyer's Guide
Veeam Backup for Microsoft 365
October 2024
Learn what your peers think about Veeam Backup for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.

What do I think about the stability of the solution?

This solution is stable, but we had a problem with the backup until we installed a data protector. After that, we have not experienced any problems with the backup.

How are customer service and support?

We have not needed any technical support, but If you are implementing the solution the assistance is available if needed.

What other advice do I have?

I would rate this solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Administrator at a government with 501-1,000 employees
Real User
Easy file recovery
Pros and Cons
  • "It is easy to use and easy to recover files."
  • "Technical support could be improved."

What is our primary use case?

We use Veeam with a private cloud, primarily for backup.

What is most valuable?

It is easy to use and easy to recover files.

What needs improvement?

Technical support could be improved.

I would like to see the management tool support faster recovery time.

For how long have I used the solution?

We've been using Veeam for about two years.

What do I think about the scalability of the solution?

We have seven users and we have no plans to increasing that.

What's my experience with pricing, setup cost, and licensing?

I'm not sure about the price, but I think it could be lower.

What other advice do I have?

I would rate this solution as eight out of ten. I recommended it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Veeam Backup for Microsoft 365
October 2024
Learn what your peers think about Veeam Backup for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Solutions Consultant at a tech services company with 51-200 employees
Consultant
Reliable, it is easy to use, and has a good email capacity
Pros and Cons
  • "The feature that I like the most is the system backup recovery from OneDrive."
  • "The license pricing can be reduced."

What is our primary use case?

The primary use case is to keep emails for longer retention time.

What is most valuable?

The feature that I like the most is the system backup recovery from OneDrive.

What needs improvement?

The license pricing can be reduced.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for three months.

What do I think about the stability of the solution?

It's a stable product and we have not had any issues.

What do I think about the scalability of the solution?

Veeam Backup for Office 365 is scalable. We have 50 users in our company and we have plans to continue using it.

How are customer service and technical support?

Technical support is okay. They are the same as other technical support systems all over the world where you go to level one to speak with technical support.

Which solution did I use previously and why did I switch?

Previously, I did not use another product.

How was the initial setup?

The initial setup and installation were straightforward.

It only took 10 to 15 minutes to deploy.

What about the implementation team?

We did not use a vendor, retailer, or consultant. The implementation was done by myself.

What's my experience with pricing, setup cost, and licensing?

The licensing price is quite high. It's expensive.

What other advice do I have?

I would recommend this solution to others who are interested in implementation.

It's a good solution with good email capacity, and it's easy to use.

I would rate Veeam Backup for Office 365 a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Pre-sales Engineer at Dorcom
Reseller
Enables us to easily restore item levels and has the best technical support I've engaged with
Pros and Cons
  • "Veaam technical support, from my perspective, is one of the best technical support I've ever engaged with."
  • "They should improve the backup and restoration time."

What is our primary use case?

We use the private and hybrid models of this solution.

What is most valuable?

I love the fact that you can easily restore item levels.

What needs improvement?

In the future I think that Veeam needs to support more easily, more databases and more services like SaaS services.

They should improve the backup and restoration time.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

It's actually pretty stable. I didn't have any issues regarding the stability of the product yet.

What do I think about the scalability of the solution?

We don't actually need to scale this product. Maybe for an enterprise organization, it can be a bottleneck if they are using just one server. They need to control the scale-out services a bit.

In terms of the number of users we have, I have customers that have thousands of mailboxes with Veeam backup.

How are customer service and technical support?

Veaam technical support, from my perspective, is one of the best technical support I've ever engaged with.

How was the initial setup?

The initial setup was very simple. If you are very experienced the setup can take you half an hour. 

What's my experience with pricing, setup cost, and licensing?

I think it's a fair price. It's around $36 per user, so I think it's a fair price for our customers.

What other advice do I have?

I would rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Technology Manager at a tech services company with 5,001-10,000 employees
Reseller
Good solution that works and you can rely on
Pros and Cons
  • "Backup and replication are the most valuable features."
  • "In the next release, it should have direct export to tape drive abilities and NDMP support."

What is our primary use case?

We use the hybrid deployment model. We use it locally. 

What is most valuable?

Backup and replication are the most valuable features. 

What needs improvement?

In the next release, it should have direct export to tape drive abilities and NDMP support.

For how long have I used the solution?

I have been using Veeam for five to six years.

How was the initial setup?

The initial setup was straightforward. Veeam is quite easy to set up.

What's my experience with pricing, setup cost, and licensing?

Pricing is very reasonable especially compared to other vendors. 

What other advice do I have?

It's a good solution that works and we can rely on. 

I would definitely recommend it. We are resellers and we prefer this solution. I would rate it an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
reviewer938022 - PeerSpot reviewer
Lead Presales at a tech services company with 1-10 employees
Real User
Easy to install and configure with a good management console
Pros and Cons
  • "The installation process is very easy."
  • "While I don't have a use case in mind, it would be great if they could integrate more automation capabilities into the solution."

What is our primary use case?

We primarily install the solution for our clients. 

The solution is used for backup purposes, specifically for Office 365. By default, depending on how it is configured, it will back up every eight to ten days. Beyond that, if you need specific mail recovery or complete mail recovery, you can do that as well. 

What is most valuable?

Overall, it's a very good product.

The configuration is easy.

The installation process is very easy.

I have found the solution to be very stable. 

They offer a very good management console. With the dashboard, you can understand exactly what is going on in your infrastructure in relation to backup and recovery aspects. 

What needs improvement?

While I don't have a use case in mind, it would be great if they could integrate more automation capabilities into the solution. 

Integration with other products could be improved. 

What do I think about the stability of the solution?

The solution is stable. There were previous issues, however, now the issues are sorted out. Now we can take the file backups, and NAS backups specifically. While streamlining or fine-tuning is still required, they're working on that. 

Its performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have installed the solution for three or four customers.

How are customer service and support?

I've dealt with Veeam support in the past, not necessarily for this product. However, it's my understanding that the support would be the same for Veeam across all products and I don't have any complaints with their level of responsiveness or helpfulness. That said, they could always improve their level of service. 

How was the initial setup?

The initial setup is pretty straightforward. You have to install the console and everything is there. It is just a console installation. There are only three or four clicks and you are done. However, everything goes on the cloud. That is how we have configured. 

It is not a huge task to configure O365. If you know how to do that particular thing, it's hardly a half-day's worth of work. In one instance, we had three, One storage and NetApp storage devices and 50 mailboxes, and two or three servers. That was the infrastructure. The deployment for that took half a day.

I can handle the deployment and maintenance aspects of the solution on my own. You only need one person.

What about the implementation team?

As integrators, we help our clients install the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is subscription only. That said, you have to procure the licenses separately. So O365 licenses are separate and Veeam licenses are separate. 

What other advice do I have?

If someone has O365 or any other mail solutions, they should definitely go for Veeam.

I'd rate the solution at an eight out of ten. I've been pretty happy with its capabilities. I'd recommend the solution to other users and organizations.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Anteneh Asnake - PeerSpot reviewer
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
MSP
Easy to use, responsive technical support, and reliable
Pros and Cons
  • "One of the main features of the solution is it is easy to use."
  • "The documentation for the installation is good. However, if you are new to the environment the installation could be difficult. The first time we did it it took approximately four days."

What is our primary use case?

I use the solution for software production and virtual machine backups.

What is most valuable?

One of the main features of the solution is it is easy to use.

For how long have I used the solution?

I have been using the solution for approximately one year.

What do I think about the stability of the solution?

The solution is very stable. However, in our last deployment, we have had some conductivity issues that we have yet to be resolved. In my country, we have a decent download speed but the upload is not that fast which is causing some issues.

What do I think about the scalability of the solution?

We plan to increase usage in the future.

How are customer service and technical support?

I am satisfied with the technical support of the solution.

How was the initial setup?

The documentation for the installation is good. However, if you are new to the environment the installation could be difficult. The first time we did it it took approximately four days.

What about the implementation team?

We did the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and we pay annually.

What other advice do I have?

I would recommend this solution to others.

I rate Veeam Backup for Office 365 a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1202862 - PeerSpot reviewer
Technical Sales Engineer Individual Contributor at a tech services company with 11-50 employees
Real User
Unique backup solution which allows us to back up data from the cloud to our on-premise hardware
Pros and Cons
  • "Veeam Backup gives you the option to backup your data from the cloud to on-premises."
  • "This solution does provide the option to choose a different target of storage."

How has it helped my organization?

As a customer, you don't have the required protection of your data when you use 365. There are two possibilities; Veeam Backup and Veritas SaaS Backup. The difference between the two is that Veeam Backup gives you the option to backup your data from the cloud to on-premises.

What needs improvement?

This solution could provide the option to choose a different storage areas. When you backup data, you have different types of backup and you have the possibility to pay for different levels of target storage. For example, when you use storage in the cloud, you can have a different storage classes with degrees of performance. This solution does provide the option to choose a different target of storage. 

It would be good if we could provide our customers with a possibility, using this tool, to back up additional data using less expensive storage (like AWS Glacier does). 

This solution would be improved if our customers could simplify their graphic user interface and for it to be more user-friendly. 

For how long have I used the solution?

We have used this solution for two years. 

What other advice do I have?

I would rate this solution a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Veeam Backup for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
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Buyer's Guide
Download our free Veeam Backup for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.