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reviewer911289 - PeerSpot reviewer
IT Specialist at a tech services company with 1-10 employees
Real User
Fast, reliable, and scalable
Pros and Cons
  • "A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."
  • "I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many."

What is most valuable?

Zimbra is open source. They got absorbed by Yahoo, but they're still primarily open-source and have continued to extend their technology. A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra. And with Exchange, it's not easy to purchase the license. And Zimbra is more reliable in terms of integration.

What needs improvement?

Yahoo acquired Zimbra, and Yahoo Mail is a web-based email, not a software platform. So as part of the acquisition, they have to continue providing support to the open-source license holders. But lately, they have decreased their support for the open-source community, and they're pivoting to the enterprise market. So they're starting to transition to a proprietary cloud-based solution. And when they adopt this proprietary solution, it won't be good. So hopefully, in the future, they'll continue to offer an open-source version. That's what makes Zimbra trustworthy for users as an email host. Email is still essential for communities and businesses. Even if you are currently using instant messaging or any communications tool, you still need email. 

Maybe Zimbra can improve by implementing an architecture that mimics social media, like offering short messages instead of just email. Instant messaging can mean light messaging or group messaging, like a B2B chat or something like that.

For how long have I used the solution?

We've been using Zimbra for about four or five years.

What do I think about the scalability of the solution?

Zimbra is roughly as scalable as Microsoft, but I haven't deployed Zimbra for any huge clients yet. For example, all of my clients have fewer than 2,000 users. So if they had more than 2,000, I couldn't say whether Zimbra could manage that or not. But I know that Microsoft can work with clients that serve 10,000-plus users. 

So in my experience, I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many.

Buyer's Guide
Zimbra Collaboration
November 2024
Learn what your peers think about Zimbra Collaboration. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.

How was the initial setup?

It's easy for me because I have worked with Zimbra concepts since Yahoo acquired it in 2007, but I can't speak for the average users.

What other advice do I have?

I rate Zimbra Collaboration eight out of 10. It stacks up well compared to OWA or Microsoft Exchange. I've developed solutions for my clients using all of these. And compared to other web applications, I prefer the web-hosted Zimbra. I think Zimbra is more reliable and competitive than Microsoft because they offer an open-source version. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Lecturer at a tech services company with 501-1,000 employees
Consultant
In the Mail tab, I can scan and open messages simultaneously.

What is most valuable?

Email in Zimbra:

The email application allows users to activate the Zimlets "request read receipt". For me, it's a brand new and useful support for email services, which I have not yet experienced elsewhere.

Besides, the interface is very convenient for busy people while scanning the incoming messages/emails and at the same time opening them (3 specific columns/areas of the main "Mail" tab).

Despite sticking with Gmail for over a decade in terms of business, Zimbra have impressed me with some other aspects as well... If the time comes, I would prefer Zimbra to my current solution.

Zimbra mail reminds me of Hotmail, which I did employ in the past. And comparing it to other email free services like Yahoo, Gmail, etc., Zimbra is still on the way to getting in touch with a wider audience, such as: employers, employees, educators, officers, etc., because it has been a symbol of the open-source community and such a powerful resource for students and educators to explore further, as well as to contribute. 

Calendar, tasks in Zimbra:

Different than other applications I have been using for these functions, namely: calendar, tasks, document, etc. Zimbra simply saves time, as these are attached to the main interface by a tab instead of a link to a different page. So, it's recommended for businessmen, especially.

What needs improvement?

Server deployment and the GUI for emails should be better.

For how long have I used the solution?

I have used it for a few months.

What other advice do I have?

From the server side: the installation/deployment should be more user-friendly.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Zimbra Collaboration
November 2024
Learn what your peers think about Zimbra Collaboration. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,067 professionals have used our research since 2012.
Technical Consultant at NDS
MSP
Has all collaboration features and very good stability and scalability
Pros and Cons
  • "It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
  • "Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."

What is our primary use case?

We are using it as an email server and collaboration suite.

What is most valuable?

It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing.

It is awesome in terms of stability and scalability.

What needs improvement?

Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client.

For how long have I used the solution?

I have been using this solution for approximately nine years.

What do I think about the stability of the solution?

Its stability is very good.

What do I think about the scalability of the solution?

Its scalability is very good. We have approximately 900 users. We have one person for its maintenance.

How are customer service and support?

Their technical support is good.

Which solution did I use previously and why did I switch?

We migrated from IBM Lotus Domino.

What's my experience with pricing, setup cost, and licensing?

We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis.

What other advice do I have?

I would rate Zimbra Collaboration an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1681530 - PeerSpot reviewer
Manager Infrastructure at a tech services company with 501-1,000 employees
MSP
Integrates well, informative documentation, but configuration could be easier
Pros and Cons
  • "Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."
  • "The solution could improve by making it easier to use."

What is our primary use case?

Zimbra Collaboration can be used as an email server.

What is most valuable?

Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available.

What needs improvement?

The solution could improve by making it easier to use.

For how long have I used the solution?

I have been using Zimbra Collaboration for approximately six years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. However, all the mailbox details are stored in MySQL or MongoDB. If it is an enterprise-level configuration, then we need to plan for the high availability. This is another challenge in Zimbra. If those things were fixed, then it will be really a good solution.

How are customer service and support?

Zimbra Collaboration has online support communities that are very good at providing detailed information.

Which solution did I use previously and why did I switch?

I have used Microsoft Exchange.

How was the initial setup?

The installation is not difficult. However, initially, management will be difficult but once you have used it for a while you will not find any challenges.

What other advice do I have?

I rate  Zimbra Collaborationseven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1128 - PeerSpot reviewer
Infrastructure Expert at a tech company with 51-200 employees
Real User
Complete end user communication solution by VMware zimbra collaboration suite.

Valuable Features:

The Zimbra Collaboration Server has many pros that are useful in a business. It has a centralized web based interface for managing the server console. A user can easily use it as a web based & app base on their desktop, laptop, i-phone and smart phone. An inside user console user can send mail, chat, video call, and voice call with other people. You are able to create a centralized address book on a server so that anyone can import and export contacts on their account. Sync facilities make it easier for all your device data updates. Additionally, you can set your G-mail, yahoo, and Hotmail accounts to import their addresses as well. Anti-spam, antivirus, and directory services can integrate with the server. Like LDAP, and Active Directory… you can design polices with the help of a class of service (CoS) for end user features like quota and storage. The search over internet facility is also included with the latest version of Zimbra.

Room for Improvement:

There can be difficulties resolving problems on the server side when problems arise. Before installation, you have to resolve all dependencies, otherwise it is very difficult to setup the server.

Other Advice:

VMware Zimbra is an enterprise-class E-mail, calendar, and collaboration solution, built for the both public and private clouds. With a redesigned browser-based interface, Zimbra offers the most innovative messaging experience available today, connecting end users to the information and activity in their personal clouds.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user2652 - PeerSpot reviewer
it_user2652Project Manager at a non-tech company with 10,001+ employees
Top 20Vendor

Could you please guide me whether Zimbra is open source or do we need to purchase its license from VMWare?

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