Zimbra Collaboration Reviews

We are mostly using Zimbra Collaboration for email purposes. It is also a collaborative tool. We also use it for sharing some documents and for meetings. 

Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management.

Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. 

The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution.

Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server.

They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. 

Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure.

I have been using Zimbra Collaboration for almost six years.

Zimbra doesn't have good technical support. They are not always available for help, so we have to troubleshoot as much possible by ourselves. It is not easy to find help when we have any incidents.

We have a local partner who is an expert in Zimbra. They really help us by trying their best and doing what they can do. Zimbra support is not always available, so we work only with local support.

Because Zimbra doesn't provide good support, it was difficult for our administration team to handle this solution in the beginning. They had to learn it on their own. The initial setup, however, wasn't really difficult. It was simple.

The teams in charge installed it in a short time with the help of a partner.

Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. 

Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. 

The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate.

I would recommend this solution, but it depends on the size of the company and the cost. The number of emails that you use impacts the cost of the solution. 

For a small company, Zimbra Collaboration is good because it is simple, inexpensive, and not very difficult to deploy. For a big company, Microsoft Exchange is good because you have to manage the data, storage, and user emails, and you need a tool that can easily do it for you. Microsoft Exchange provides tools to manage the space and the server. You can create your own policy for emails. For example, you can save emails that are two years old somewhere else. Zimbra Collaboration currently does not have such functionality, and it is something very inconvenient because the emails keep on increasing, and the storage is not unlimited. Therefore, you have to find a way to manage the storage to save all emails and have free space for the new ones. This functionality is really powerful in Microsoft Exchange. That's why for a big company with 1,000 or more users, it's good to have Microsoft Exchange. It, however, also depends on your budget.

I would rate Zimbra Collaboration a seven out of ten. In spite of the lower cost of Zimbra Collaboration as compared to Microsoft Exchange, our management is planning to migrate to Microsoft Exchange because of the issue with storage management.

We use Zimbra for internal communication. We use the chart and use it to share documents. We use it organization-wide. All of the departments inside our organization are using the solution.

It's a big solution for us since internal communication is a must in our organization. We use Zimbra for our internal communication as a whole.

The most valuable feature of Zimbra is sending messages as well as text and documents. 

It is good and competent, but you have to pay for video and group chat features.

I have been using this solution for six years.

It has gotten better.

It is a scalable solution. 

The configuration is not completely straightforward, and it's not completely complex, it's just good. It's not too tricky, but not easy.

Deployment is short, and implementing plus introducing the solution takes around two months.

We implemented with an in-house team of four guys.

It's very expensive. Especially in our case, because I'm from Ethiopia, in Africa. When we compare the cost with Google Workspace, it's very expensive.

I would rate this solution a nine out of ten. It’s changing very quickly. It has no free version like Gmail has. I think that's the main reason why customers are not using it in our area. As long as I can remember, there was a free version, but now there is no free version, which is very important for customers to know.

Zimbra Collaboration is mainly used for messaging, emails, calendars, video conferencing, and document sharing.

Zimbra Collaboration's sharing features are most valuable.

Zimbra Collaboration's video conferencing could be improved. Their documentation is also mainly in English, and it would be useful to have it available in other languages. There's also a problem with the new Admin NG module, which makes it possible for the administrator to access users' mail on their system, which is particularly problematic for organizations with confidentiality requirements. This feature cannot be removed, though you can choose whether or not to activate it. In the next release, Zimbra Collaboration should make all the features from their previous web interface available on their new one.

I've been using Zimbra Collaboration since 2011.

Zimbra Collaboration's stability is generally ok, but it depends on the version number, especially if you're early in that version. For example, there were some issues with high numbers of sessions and infrastructure requirements in the early days of version eight.

Zimbra Collaboration's architecture is ok for scalability if you do the multi-node deployment. However, there's a problem with the high availability of mailbox servers, which isn't very good.

The initial setup isn't very complex.

Zimbra Collaboration is expensive, and there is no perpetual license option. Also, their licensing model is unclear, making it difficult to evaluate the value of the solution before buying.

Zimbra's community is very helpful when you need information. I would rate Zimbra Collaboration nine out of ten.

We use the solution for emails.

The configuration is simple.

The product must be more customizable.

I have been using the solution for two years.

The tool is stable. I rate the stability a five out of ten.

There are 10 to 20 users in our organization.

The initial setup was moderately difficult. I rate the ease of setup a five out of ten. The deployment took a few days. We have five domains. It was not easy for all the domains. The guides are very good and easy to read.

We use the free version.

We also use Nextcloud and Seafile.

Overall, I rate the product an eight out of ten.

I primarily use the solution for sending and receiving emails and meeting requests. 

It is very easy to use. 

The solution is easy to implement. 

The solution can scale. 

We have had an issue with security. We had attacks in the summer, which is why we didn't buy the latest update. The security is bad. I'm not sure if it was on Zimbra's end or the firewall's or human error. 

I've been using the solution for five years. 

We have had issues with stability. 

We have about 200 people on the solution right now. The scalability of the solution is fine. 

The initial setup is not complex. It is very easy to deploy. 

I'm not sure how many people were involved in the deployment process.

I'm not sure of the exact cost of the solution. However, my understanding is that it is not too expensive. I'm not sure if there are any extra fees. 

We have been evaluating Zimbra and MS Exchange. We wanted to know if MS Exchange was better than Zimbra.

While I'm not sure of the exact version we're using, it is not the latest version. 

We may be switching to MS Exchange. Our department head would like to switch. However, our IT team doesn't want another project at this time. 

I'd rate the solution eight out of ten overall. 

I use the product for the main server.

Network NG Modules are valuable to us. They are very high modules. The solution has features that can help administrators and users to manage the server. It is the best tool.

The only problem I face with the product is spam. I do not have any other big problems. The antispam and antivirus features are hard to understand on mobile devices. The solution should improve the features to provide more clarity to the users.

I am using the solution currently.

The product is stable. I rate the stability an eight out of ten.

I rate the solution’s scalability a nine out of ten. It is very scalable.

The initial setup is easy for system administrators.

The deployment took one hour.

The solution is not expensive compared to other products. It is cheap.

I know others who use the solution in their organization. I would recommend the tool to others. Overall, I rate the solution an eight out of ten.

We typically use the solution for our email and collaboration. It’s nothing much. It’s just the basic functionality that we are leveraging.

The subscription base in terms of their support, unlike before, now has a community addition. Now, everything is free.

It's just easy to use and straightforward. For an SMB, it is a recommendable email solution.

The product is easy to set up.

It’s a stable solution.

It does have a few bugs. However, they are small and can be worked around.

The performance could be better in terms of handling multiple domains.

I’ve used the solution for three to five years at this point. I’ve used it for a while now. It’s been a long time.

The stability has been great. There are some bugs that can be fixed with minor workarounds. It doesn’t crash or freeze. It’s reliable. I like the performance, however, of course, it could be better.

We have about 150 users on the solution currently.

We do not really plan to increase usage as we are trying to reduce it due to the pandemic. We really need to trim it down, actually.

We haven’t needed support, although in the community version, there is a community you can reach to for help. The community has been responsive so far.

The solution is easy to set up. It’s not overly complicated.

The installation process only takes an hour. It’s pretty fast.

Deployment and maintenance only require two people. There’s an engineer and a systems admin.

We have an integrator that assists us.

There is now a community addition that is free to use.

We are using an older version of the solution.

I’d rate the solution eight out of ten.

I would recommend the solution to others, especially if they happen to be an SMB.

I like that I can easily manage all accounts from the management console. This allows real time control of each account. With the CLI, I can also control and manage all server functions or any mailbox, for free.

Premium features, such as auto discovery and archiving, mobile management and HSM, make life much easier. Once implemented, they don't break when you perform OS updates.

When my clients moved from POP3 to IMAP and ActiveSync, they were able to port the complete mailbox. Additionally, Zimbra allows them to centrally manage and store all their emails.

The following areas could be improved:

• Backup
• Autodiscover
• Antispam
• Mobile

I think being able to purchase individual packages would be better than having all the features included in one big package.

I’ve been using Zimbra for more than 4 years.

We had a couple of issues with stability, but nothing that I couldn't work around or fix myself. Zimbra is a powerful product, but since VMware bought it, changes and bug fixes have been very slow in coming.

The main format for technical support is forum-based with tickets. This is not appropriate for big enterprises.

I have used Microsoft Exchange and PostFix. The main reason for switching to a Zimbra deployment is the cost in time.

The first time I performed a setup it was harder than expected. I only had basic Linux skills and Zimbra installation wasn't as straightforward as it is now.

As I mentioned before regarding free products, we expect the end user to figure out how to make it work. When we pay, then we can complain.

I recommend Zimbra for small and medium-sized businesses. Even larger enterprises could benefit from it. If they have a good system administrator and are willing to learn, they could reduce costs and improve performance, while increasing productivity as well.