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BMC Helix ITSM Reviews

Vendor: BMC
4.0 out of 5
3,012 followers
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What is BMC Helix ITSM?

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BMC Helix ITSM mindshare

Product category:
As of November 2024, the mindshare of BMC Helix ITSM in the IT Service Management (ITSM) category stands at 13.6%, up from 12.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
IT Service Management (ITSM)
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
13%
Government
8%
Manufacturing Company
8%
Recreational Facilities/Services Company
5%
Healthcare Company
5%
Insurance Company
5%
Retailer
4%
Energy/Utilities Company
3%
University
3%
Educational Organization
3%
Media Company
2%
Wholesaler/Distributor
2%
Transportation Company
2%
Real Estate/Law Firm
2%
Outsourcing Company
2%
Construction Company
2%
Comms Service Provider
2%
Legal Firm
1%
Logistics Company
1%
Non Profit
1%
Consumer Goods Company
1%
Hospitality Company
1%
Marketing Services Firm
1%
Performing Arts
1%
Pharma/Biotech Company
1%
Aerospace/Defense Firm
1%

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