Dropbox Reviews

Name: Dropbox
Brand: Dropbox
Rating: 4.1 (88 reviews)

Vendor: Dropbox

4.1 out of 5

88 reviews
90% willing to recommend

915 followers

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What is Dropbox?

Dropbox is utilized for storing and sharing files, synchronizing documents across multiple devices, and ensuring data backups for both personal and professional use.

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Dropbox is the #1 ranked solution in top Content Collaboration Platforms and #5 ranked solution in top Cloud Storage solutions. PeerSpot users give Dropbox an average rating of 8.2 out of 10. Based on the analysis of the 88 most recent Dropbox reviews, the overall sentiment is positive, with a sentiment score of 7.5. Dropbox is most commonly compared to Google Workspace: Dropbox vs Google Workspace. Dropbox is popular among the midsize enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 60% of all views.

Helped 825,661 peers since 2012

Featured reviews

Anton Krivonosov

Application Security Architect at Kuehne & Nagel Inc.

Dropbox is a cloud-based solution. Dropbox is a nice solution to use if you have nothing to hide or aren't afraid that others will view some secrets because you don't know how the company protects them. If you store normal files you don't care much about, you can use Dropbox. Overall, I rate Dropbox a nine out of ten.

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Sandra Strydom

Presales Consultant at iOCO Software Distribution (Pty) Ltd (Infor Gold Channel Partner)

For me, the biggest thing is version history. I can easily go back and view older versions. It's easy to use. Once it's installed on your laptop, you don't even have to think about it. I like the file versioning. It's helpful if something goes missing or gets changed. The security features of Dropbox seem pretty good. I've never had any security issues, and it gives me notifications if anything unusual happens.

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Radek Skrivanek

Department Leader: Project Leadership Production Compact at SKODA AUTO a.s.

Scalability-wise, I rate the solution an eight out of ten. The product is meant to be used in a very complex environment, so it is not easy to handle its setup phase. Around 100 people in my organization use the product. In the future, my company may increase the use of the product.

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Dropbox mindshare

Product category:

As of January 2025, the mindshare of Dropbox in the Cloud Storage category stands at 8.5%, down from 10.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud Storage

PeerAnalyst reports

Type	Title	Date
Category	Cloud Storage	Jan 6, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 6, 2025	Download
Comparison	Dropbox vs NetApp Cloud Volumes ONTAP	Jan 6, 2025	Download
Comparison	Dropbox vs Google Cloud Storage	Jan 6, 2025	Download
Comparison	Dropbox vs Nasuni	Jan 6, 2025	Download

Title	Rating	Mindshare	Recommending
Google Workspace	4.1	5.0%	95%	100 interviews Add to research
Nasuni	4.4	19.3%	100%	35 interviews Add to research

Valuable Features

Dropbox offers valuable features like easy access from any device, seamless file sharing, user-friendly interface, reliable performance, secure storage, robust synchronization, and integration with Microsoft Office. Users appreciate version history, multi-device accessibility, collaboration features, and the ability to control permissions. Its stability, scalability, and ease of installation make it advantageous for various business needs. Dropbox's backup options and privacy measures are highly regarded, ensuring data integrity and confidentiality.

"The search functionality and the ability to preview images are quite good."
"The most valuable feature of the solution is that it is user-friendly."
"The setup was straightforward."

Room for Improvement

Dropbox faces several challenges including security and privacy concerns, limited storage, high pricing, complex interface, poor integration with other tools, and restricted collaboration features. Users encounter difficulties with mobile access, synchronization issues, and complicated pricing structures. Enhancements in user experience, data recovery, and file version control are also needed. Additionally, Dropbox could benefit from more responsive performance and improved search functionality.

"Dropbox needs to improve its integration with Google platforms, including Google Sheets, Google Docs, and Google Slides, which facilitate easier collaboration."
"The scalability of the product is an area with certain shortcomings where improvements are required."
"The product improvement could include better integration with other tools and more advanced file versioning features."

ROI

Users experienced a positive, though sometimes unquantified, return from Dropbox. One observed ROI after three months. Transitioning from Microsoft SharePoint Live OneDrive reduced user complaints. The platform's user-friendly interface and performance provided significant value. Multi-factor authentication increased security. Accessibility of data from any location without storage devices was beneficial. Another noted added security for stored files.

Pricing

Dropbox offers flexible subscription-based pricing with free basic accounts providing 2GB of storage. Paid plans have monthly or annual options, with annual subscriptions often being cheaper. Users appreciate the competitive and affordable pricing, citing no additional setup costs. Corporate licenses are available with varied pricing based on storage needs. Some users find the paid tiers expensive but reasonable for the services offered. Pricing can be adjusted by opting for annual payments to save costs.

"I was using the free version of the product."
"We use a yearly license. The pricing is not a bad price. I'd rate it about a five out of ten, with ten being expensive and one being cheap."
"Dropbox is one of the cheapest tools in the market."

Popular Use Cases

Dropbox is utilized for storing and sharing files between devices, backing up data, collaborating on documents, and synchronizing files across multiple platforms. It is used by individuals and organizations for accessing and managing files, notes, photos, and project materials. The platform supports secure data storage, real-time file editing, and seamless access from any location. Dropbox serves personal, professional, and team-based needs, facilitating efficient data management and collaboration.

Service and Support

Most users haven't needed to contact Dropbox support, finding the service easy to use without issues. Some users handle problems through their local tech teams or specific productivity tool support. A few interactions mentioned with billing, licensing, and administration had no significant complaints. One user reported the support response time varying from two hours to two days. Generally, direct interactions with Dropbox support in France are satisfactory.

Deployment

Dropbox's initial setup is easy and straightforward. Users appreciate its cloud-based nature with no installation required, facilitating quick deployment within minutes. The onboarding process guides users efficiently, and synchronization with devices is seamless. The desktop and mobile applications are easy to install, and setup involves simple steps like account creation and file synchronization. Companies find it user-friendly and manageable with minimal technical expertise needed for implementation.

Scalability

Dropbox is highly scalable. Many organizations with varying sizes have found it easy to expand storage based on their subscription plans. While companies appreciate the flexibility of scaling storage, the predefined tiers aren't perfect for everyone's needs. Personal users noted scalability limitations with free accounts. Many found Dropbox to be a practical option that grows with their requirements, despite some challenges in pricing and plan options.

Stability

Users find Dropbox stable with minimal issues, rating its stability highly. Some note occasional problems related to internet connection, but these are rare and generally resolved with restarts. It performs reliably without bugs, crashing, or freezing. Performance is consistently good, and Dropbox is considered dependable for regular use. Some users mention room for improvement in data backup and free storage. Stability ratings range from seven to ten, mostly landing on nine or ten out of ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Dropbox Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

60%

Computer Software Company

Financial Services Firm

University

Government

Construction Company

Manufacturing Company

Comms Service Provider

Retailer

Real Estate/Law Firm

Healthcare Company

Legal Firm

Non Profit

Insurance Company

Hospitality Company

Media Company

Wholesaler/Distributor

Recreational Facilities/Services Company

Outsourcing Company

Energy/Utilities Company

Compare Dropbox with alternative products

Learn more about Dropbox

Users rely on Dropbox for collaborating on projects, managing personal storage, and exchanging files. It is often used for file version control, meeting notes, and as a central storage unit. Dropbox provides seamless data access across desktops, laptops, mobiles, and the cloud. It is valued for its accessibility, synchronization, strong security, user-friendly interface, robust sharing capabilities, Microsoft Office integration, efficient performance, and reliable storage. It supports multiple users, real-time editing, offers backup options, and has free usage tiers. Dropbox manages large files, maintains version history, and allows external sharing without extra costs. However, there are areas for improvement in security and privacy, pricing, storage capacity, and tool integration. Users experience synchronization issues, limited collaboration features, and a need for better real-time editing. Improvements are also desired in mobile access, search functionality, and setup complexity, alongside better performance and scalability.

What are Dropbox's most important features?

Easy accessibility from any device
Seamless synchronization
Strong security
User-friendly interface
Robust sharing capabilities
Integration with Microsoft Office
Efficient performance
Reliable storage
Real-time editing support
Backup options and free usage tiers

What are the benefits or ROI to look for in reviews?

Seamless data access across devices
Enhanced collaboration on projects
Strong security measures
Efficient document management
Real-time editing for teamwork
Cost efficiency with free tiers
Reliability in storage and backups

Dropbox is implemented diversely across industries, including legal, healthcare, and media. Legal firms use it for secure document storage and sharing. Healthcare professionals rely on it for maintaining patient records while ensuring compliance with privacy laws. Media companies utilize Dropbox for collaborative projects and managing large multimedia files efficiently.