We use Dropbox primarily for file storage and management.
Senior Software Engineer at a construction company with 10,001+ employees
Great file management and search functionality with room for better collaboration
Pros and Cons
- "The search functionality and the ability to preview images are quite good."
- "Dropbox needs to improve its integration with Google platforms, including Google Sheets, Google Docs, and Google Slides, which facilitate easier collaboration."
What is our primary use case?
What is most valuable?
The search functionality and the ability to preview images are quite good. It's similar to managing files on my computer.
What needs improvement?
Dropbox needs to improve its integration with Google platforms, including Google Sheets, Google Docs, and Google Slides, which facilitate easier collaboration. I would also like to see features related to folder structure recommendations and enhanced encryption.
For how long have I used the solution?
I have used the solution for around two years.
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Dropbox
January 2025
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Which solution did I use previously and why did I switch?
We are considering switching from Dropbox to Google Suite because Google Suite offers better collaboration features.
What's my experience with pricing, setup cost, and licensing?
We are using the free version of Dropbox.
Which other solutions did I evaluate?
I am considering switching to Google Suite.
What other advice do I have?
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 25, 2024
Flag as inappropriateBusiness Mobility Development (AVP-BMD) at SC Asset
A cloud storage solution for safe backup, seamless synchronization, and security protection
What is our primary use case?
We use Dropbox for three main reasons. First, it provides a safe backup of our critical files without individual backups. We simply utilize Dropbox's synchronization feature to ensure that our local drives and Dropbox are always in sync.
Second, Dropbox allows us to share files with our clients easily. As long as Dropbox is installed on the computer, whether within our company, on our laptop, or another family computer, we can access our files from any of these locations.
Third, Dropbox synchronizes documents between our mobile phones and our Dropbox accounts.
What is most valuable?
The important features are safe storage, seamless synchronization between different devices, and the security protection built around Dropbox, keeping my files intact and accessible to others.
What needs improvement?
Microsoft OneDrive offers one terabyte of free storage with its Microsoft 365 Family plan. I primarily use it to store my most recent, critical files, such as project documentation and similar items, but the bulk is stored on OneDrive due to its free storage plan. Dropbox's limited storage capacity has compelled me to rely heavily on OneDrive. Dropbox can effectively compete with Microsoft regarding storage capacity. There could be flexibility in terms of pricing.
For how long have I used the solution?
I have been using Dropbox for 12 years.
What do I think about the stability of the solution?
The solution is stable.
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
The solution is scalable.
Dropbox offers a free personal plan with limited storage, but additional storage can be purchased in increments of 2GB, 1TB, and 2 TB. While this provides some flexibility in scaling storage capacity, it does not offer a continuous spectrum of options. Instead, users must choose from these predefined tiers. It is a scalability limitation, as it may not perfectly align with individual storage needs. For instance, if users require more than 2GB but less than 1TB, they still have to pay for the 1TB tier. However, the price difference between the tiers is relatively small, so the overall impact of this limitation may be minimal for most users.
How are customer service and support?
I had a technical issue with a mobile phone application that utilized Dropbox as a backup service. The application itself was not cloud-based, but it relied on Dropbox for storing backup data. The backup included financial information, notes, Exchange data, and task manager data. The issue was resolved by contacting the technical support of the specific application.
How was the initial setup?
The initial setup is very easy. Dropbox has special features like a corporate catalog allowing limited access to corporate files. It is quite simple to share files with Dropbox or use Dropbox with others to create dedicated libraries. I used it with my colleagues a couple of times.
I downloaded the Dropbox application on my laptop and phone and initiated the installation. The installation was straightforward and quick. I reinstall my computer every other year, and reinstalling Dropbox is simple. I only need to provide my email address and password and may need to respond to a two-factor authentication prompt sent via SMS. The entire installation process is user-friendly and effortless.
What's my experience with pricing, setup cost, and licensing?
Dropbox has become much more affordable in recent years. About two or three years ago, I was seriously considering how to structure my backups, file storage, and file sharing within my family. Dropbox was a viable option, even though I was willing to pay for its services.
I pay ten euros monthly for Dropbox, which is 120 euros/year. I have two terabytes of storage, and I'm also paying for Microsoft Office Home, which costs around 100 dollars/year. For the same price, I get half the storage with Dropbox. The complete Office suite package gives access to Word, Excel, Outlook, and other applications.
What other advice do I have?
Dropbox is a cloud-based solution that provides a synchronized local storage experience. This means you can access your files locally, even when not online. When reconnecting to the internet, Dropbox automatically synchronizes your local files with the cloud-based files. This ensures that you always have the most up-to-date version of your files, regardless of your device or location.
Users should clearly define their cloud storage needs before selecting a tool. They should consider factors such as file access frequency, storage requirements, collaboration needs, and cost-effectiveness. Different cloud storage solutions offer unique advantages, and an optimal solution may involve a combination of services. For instance, Dropbox is not always the best choice for storing large video files or photos. OneDrive offers a more flexible approach to file synchronization, allowing users to selectively sync files between their computer(s) and the cloud. This can help conserve storage space on local devices. Additionally, uploading files to OneDrive may be faster than uploading them to Dropbox.
To optimize cloud storage usage, users should categorize their files based on access frequency, update frequency, and number of users. They should then develop an individualized strategy incorporating a mix of cloud storage solutions, such as OneDrive, Dropbox, and Google Drive. Google Drive is a suitable option for storing and syncing images, photos, videos from mobile devices, and Gmail messages. It can also be an external storage solution for various files, such as contacts and project documents.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Dropbox
January 2025
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Partner channel manager at Inactic
A tool that helps users share or work on a folder in collaboration with other people
Pros and Cons
- "The product's initial setup phase was straightforward."
- "I think the product's interface is an area of concern since it has been changed for a long time and can be considered for improvement."
What is our primary use case?
I use it for the email functionality provided. It also helps with sharing or working on a folder in collaboration with other people. The product serves as a single point where you can have everything. The product serves as a bit of a collaboration tool. My use cases related to the product are really simple.
What is most valuable?
Dropbox does what it has to do. With Dropbox, you can share stuff over the cloud, which is one feature that I like. Some of its valuable features are all the structures, permissions, controls, and the sort of access other people have to read, write, and edit documents.
What needs improvement?
I think the product's interface is an area of concern since it has been changed for a long time and can be considered for improvement.
With the UI, Dropbox could also push up on some updates, like how Google does with Google Docs, as it would be quite interesting to see something like that.
For how long have I used the solution?
I have been using Dropbox for a couple of years. I have been using the free version of the solution.
What do I think about the scalability of the solution?
It is a scalable solution since it is a cloud-native tool.
I am the only user of the solution in my company.
How was the initial setup?
The product's initial setup phase was straightforward.
The solution's deployment process didn't take much time.
What about the implementation team?
It is a very basic tool, so you can take care of the deployment process by yourself.
What's my experience with pricing, setup cost, and licensing?
I use the free version of the solution.
Which other solutions did I evaluate?
Against Dropbox, I considered other options like Google Drive and OneDrive. I chose Dropbox over other products for specific purposes and projects while considering that people were comfortable with it. I could have used any other tools, but for specific projects, I use only Dropbox.
What other advice do I have?
For those who plan to use the product, I would say that they should definitely look out for anything that they want to automate, and then you should look for tools in Dropbox that can help you. It can be more than just a cloud storage tool.
I rate the overall solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Application Security Architect at Kuehne & Nagel Inc.
Easy to use, quite stable, and quick to install
Pros and Cons
- "Its usability is valuable. It is easy to use."
- "They can maybe provide a bit more free space. By default, they give you 2 Gigabytes. The storage space could be a bit more."
What is our primary use case?
I am using it for my personal use. It is not used in our organization because of security reasons. I have its latest version, and I always update the software.
I use it for storing data and sharing the data between different devices. For example, I store something on the mobile, and then I open it on my MacBook. I am also using Dropbox to share data with different people.
What is most valuable?
Its usability is valuable. It is easy to use.
What needs improvement?
They can maybe provide a bit more free space. By default, they give you 2 Gigabytes. The storage space could be a bit more.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the stability of the solution?
It is quite stable. I haven't had any issues.
What do I think about the scalability of the solution?
It is scalable. Scalability also depends on your subscription plan.
I don't have any plans to increase its usage at the moment because I have some extra storage.
How are customer service and technical support?
I have not interacted with their technical support.
How was the initial setup?
You can install it on your mobile device and computers. They have a Windows application and a Mac application. They probably have an application for Linux as well, but I'm not sure. You just download the application, and that's it. It takes a minute or two.
What about the implementation team?
I can install it myself.
What's my experience with pricing, setup cost, and licensing?
It has some free features, but for some of the features, you need to pay. If you need more storage, then you need to pay. Its licensing probably is on a monthly basis.
Which other solutions did I evaluate?
I didn't evaluate other products.
What other advice do I have?
I would recommend this solution to others. I would rate Dropbox a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at Botswana Accountancy College
A stable, scalable, and secure solution for sharing and accessing documents
Pros and Cons
- "I don't need to carry my laptop while traveling. I just synchronize whatever I've been doing to Dropbox. After the document is synchronized, I can leave my laptop and use Dropbox wherever I am. I can also easily share a document with my colleagues, no matter how big it is. I can allow them to edit, and the editing will be instant. I can see whatever changes they've made to the document. It doesn't delete a document automatically. If I make a mistake and delete a file, it doesn't automatically delete the file. It gives you the warning to say you're deleting a file. In terms of security, I haven't had any challenges with Dropbox where they tell you that your data is compromised."
- "The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time. I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded."
What is most valuable?
I don't need to carry my laptop while traveling. I just synchronize whatever I've been doing to Dropbox. After the document is synchronized, I can leave my laptop and use Dropbox wherever I am.
I can also easily share a document with my colleagues, no matter how big it is. I can allow them to edit, and the editing will be instant. I can see whatever changes they've made to the document.
It doesn't delete a document automatically. If I make a mistake and delete a file, it doesn't automatically delete the file. It gives you the warning to say you're deleting a file. In terms of security, I haven't had any challenges with Dropbox where they tell you that your data is compromised.
What needs improvement?
The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time.
I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded.
For how long have I used the solution?
For corporate data, we started using Dropbox in January, but personally, I have been using Dropbox for a long time.
What do I think about the stability of the solution?
It has been very stable from the time I started using it.
What do I think about the scalability of the solution?
It is very scalable. It is just a question of choosing a plan depending on the amount of data. If you want to increase your storage from 15 GB to more than 15 GB, you can easily do that. You just make the payment.
In terms of the number of users, we have 200 staff members and around 3,000 students. Some people in our organization prefer using Google Drive, and some of them prefer using Dropbox. Therefore, I can't provide the number of users. If we had an enterprise Dropbox where the IT department managed the storage space for different users, I would know how many people are using it and how often. For deployment, we have about five people in total.
We plan to keep using this solution. If I can get somebody to assist me with the enterprise solution, I will definitely go for it.
How are customer service and technical support?
I'm just using it to load the information and then access information, and I haven't faced many challenges.
Which solution did I use previously and why did I switch?
We are also using Google Drive for Education. Google Drive Enterprise is for private companies, and Google Drive for Education is for universities. It is less costly than Google Drive Enterprise.
How was the initial setup?
It is a cloud-based solution. I created an account and allocated the space. After that, I synchronized my data. I didn't have any challenges. It was just a matter of a few clicks. It took less than five minutes after downloading the whole file.
What's my experience with pricing, setup cost, and licensing?
You pay as you go, which is a good thing. There is a monthly fee, and you can also pay annually. This flexibility makes the subscription easier and affordable for some of us. I prefer yearly pricing, which is also slightly cheaper than monthly pricing.
Which other solutions did I evaluate?
I didn't evaluate other solutions. It was coming as one of the best options when I was searching on the web. I looked at the product ratings and found it to be a better option.
What other advice do I have?
I would definitely recommend this solution for other business users. I would rate Dropbox a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical consultant at BTC
Enhanced organizational efficiency and collaboration through robust scalability and reliable performance, offering a seamless and secure cloud-based solution for file storage
Pros and Cons
- "It offers security, accessibility, and user-friendly features."
- "While generally user-friendly, there is room for improvement in the user interface, especially with the introduction of new integrations and features."
What is our primary use case?
I primarily use it to store and share files with individuals across different continents. It serves as a convenient platform for saving and exchanging various documents and materials with others.
What is most valuable?
It offers security, accessibility, and user-friendly features.
What needs improvement?
While generally user-friendly, there is room for improvement in the user interface, especially with the introduction of new integrations and features.
For how long have I used the solution?
I have been using it for approximately six years.
What do I think about the stability of the solution?
I find it to be very stable. I have not encountered any issues, nor have I heard of any problems from others. I would rate it a solid ten out of ten.
What do I think about the scalability of the solution?
While I don't have personal experience in this aspect, based on what I've read, I would say it is quite scalable. Initially, we had around fifty users, but the number has since decreased, currently ranging from thirty to forty. Despite the reduction in users, the platform is still extensively used.
How are customer service and support?
I have never reached out to their technical support because our local tech support has proven to be competent enough to address any issues.
Which solution did I use previously and why did I switch?
We used SharePoint in the past, which was a Microsoft platform, but that was quite a while ago.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
The deployment is handled by my team. They take care of the configuration, and it typically only takes five to ten minutes for end-user setup.
What was our ROI?
There's undoubtedly a significant return on investment because we transitioned from the Microsoft SharePoint Live OneDrive solution. Previously, we had a formal user complaint base, but now, thanks to the user-friendly interface and improved performance, we've managed to considerably reduce user complaints. The platform has proven to be effective for our team.
What's my experience with pricing, setup cost, and licensing?
We have a corporate license for this platform, which involves an annual subscription. The pricing varies depending on the version, and the one we currently utilize is the business version. I'm aware that there is a larger version available, but the one we have meets our storage requirements adequately. I would rate it eight out of ten.
What other advice do I have?
My recommendation, especially for individuals engaged in extensive work involving large video files, presentations, or design documents that need to be shared with third parties across continents or locations, is that this platform is an ideal solution. Overall, I would rate it nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Director at Headway Consulting
A versatile and user-friendly cloud storage and file-sharing service that offers flexible access options, seamless synchronization, reliable performance, and competitive pricing
Pros and Cons
- "The various methods for accessing files, such as through mobile apps, online synchronization, and on a PC, are highly valuable."
- "Currently, it permits up to five users, but for larger families, it would be beneficial to have a more flexible offering."
What is our primary use case?
I use it for personal file sharing.
What is most valuable?
I find the flexibility of accessing my data from anywhere to be a significant advantage. The various methods for accessing files, such as through mobile apps, online synchronization, and on a PC, are highly valuable.
What needs improvement?
One aspect that I believe could be enhanced is the family sharing feature. Currently, it permits up to five users, but for larger families, it would be beneficial to have a more flexible offering. It would be valuable if it offered an archival service that allows users to transfer active mailbox data into long-term storage. Such a feature would be beneficial for archiving and preserving data over extended periods.
For how long have I used the solution?
I have been using it for eight years now.
What do I think about the stability of the solution?
I would rate its stability capabilities ten out of ten.
What do I think about the scalability of the solution?
While I am impressed with the scalability aspect, I would like to emphasize the need for more scalability, especially for personal use. I would rate it eight out of ten.
Which solution did I use previously and why did I switch?
I have exclusively used Google Drive, including Google Apps for Business, and Dropbox.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
The initial setup involves configuring the settings, but beyond that, there's minimal maintenance required. Once you've set it up, there's not much in terms of ongoing configuration and upkeep. The vendor handles most of the maintenance tasks, so there's very little for us to do. The deployment time depends on internet latency, but it doesn't take more than half an hour to an hour.
What's my experience with pricing, setup cost, and licensing?
I find their pricing to be fairly standard and competitive when compared to the rest of the market. The pricing is affordable for a range of businesses, from small to large. I would rate it eight out of ten.
What other advice do I have?
I would highly recommend it. Overall, I would rate it nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant and Project Manager at Tata Consultancy
Useful storage, reliable access, and scalable
Pros and Cons
- "The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud. You do not need to worry about the hard disk crashing."
- "Dropbox can improve by enhancing the capacity of storage in the free version."
What is our primary use case?
Dropbox is used to store files and I am using it on a personal level.
What is most valuable?
The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud. You do not need to worry about the hard disk crashing.
What needs improvement?
Dropbox can improve by enhancing the capacity of storage in the free version.
For how long have I used the solution?
I have been using Dropbox for a few years.
What do I think about the stability of the solution?
Dropbox is a stable solution.
What do I think about the scalability of the solution?
The scalability of Dropbox is good, but you would need to increase your subscription if you want more capacity.
How are customer service and support?
I have not used the support from Dropbox.
Which solution did I use previously and why did I switch?
I have not used another similar solution to Dropbox.
What's my experience with pricing, setup cost, and licensing?
We are using the free version of Dropbox which has approximately two gigabytes of data capacity.
What other advice do I have?
I would recommend this solution to others.
I rate Dropbox an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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