We use Dropbox primarily for file storage and management.
Senior Software Engineer at a construction company with 10,001+ employees
Great file management and search functionality with room for better collaboration
Pros and Cons
- "The search functionality and the ability to preview images are quite good."
- "Dropbox needs to improve its integration with Google platforms, including Google Sheets, Google Docs, and Google Slides, which facilitate easier collaboration."
What is our primary use case?
What is most valuable?
The search functionality and the ability to preview images are quite good. It's similar to managing files on my computer.
What needs improvement?
Dropbox needs to improve its integration with Google platforms, including Google Sheets, Google Docs, and Google Slides, which facilitate easier collaboration. I would also like to see features related to folder structure recommendations and enhanced encryption.
For how long have I used the solution?
I have used the solution for around two years.
Buyer's Guide
Dropbox
November 2024
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Which solution did I use previously and why did I switch?
We are considering switching from Dropbox to Google Suite because Google Suite offers better collaboration features.
What's my experience with pricing, setup cost, and licensing?
We are using the free version of Dropbox.
Which other solutions did I evaluate?
I am considering switching to Google Suite.
What other advice do I have?
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 25, 2024
Flag as inappropriateApplication Security Architect at Kuehne & Nagel Inc.
Easy to use, quite stable, and quick to install
Pros and Cons
- "Its usability is valuable. It is easy to use."
- "They can maybe provide a bit more free space. By default, they give you 2 Gigabytes. The storage space could be a bit more."
What is our primary use case?
I am using it for my personal use. It is not used in our organization because of security reasons. I have its latest version, and I always update the software.
I use it for storing data and sharing the data between different devices. For example, I store something on the mobile, and then I open it on my MacBook. I am also using Dropbox to share data with different people.
What is most valuable?
Its usability is valuable. It is easy to use.
What needs improvement?
They can maybe provide a bit more free space. By default, they give you 2 Gigabytes. The storage space could be a bit more.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the stability of the solution?
It is quite stable. I haven't had any issues.
What do I think about the scalability of the solution?
It is scalable. Scalability also depends on your subscription plan.
I don't have any plans to increase its usage at the moment because I have some extra storage.
How are customer service and technical support?
I have not interacted with their technical support.
How was the initial setup?
You can install it on your mobile device and computers. They have a Windows application and a Mac application. They probably have an application for Linux as well, but I'm not sure. You just download the application, and that's it. It takes a minute or two.
What about the implementation team?
I can install it myself.
What's my experience with pricing, setup cost, and licensing?
It has some free features, but for some of the features, you need to pay. If you need more storage, then you need to pay. Its licensing probably is on a monthly basis.
Which other solutions did I evaluate?
I didn't evaluate other products.
What other advice do I have?
I would recommend this solution to others. I would rate Dropbox a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Dropbox
November 2024
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Network security architect at ATOS
Helps users to easily access data from any geographical location
Pros and Cons
- "Irrespective of the geographical location that you are present in, and even if you don't have any storage devices, you can access your data and files with the help of Dropbox."
- "I see that if you use a mobile device that does not allow you to properly configure the email part with Dropbox, then you cannot access it."
What is our primary use case?
Dropbox provides a space where you can get all the required files, and you can also upload anything you require, like any kind of files or storage configurations, which you can then access directly from it.
What is most valuable?
If there is a network, you can access Dropbox from any geographic location. Sometimes, if you don't have a storage device with you, you can access your content from Dropbox, which is a major advantage of the tool.
What needs improvement?
In terms of the limitations, I see that if you use a mobile device that does not allow you to properly configure the email part with Dropbox, then you cannot access it. The aforementioned area can be considered for improvement in the product.
I want to be able to upload certain configurations or setup files, like .exe files, on Dropbox. Sometimes, .exe files take time to get uploaded, or it doesn't get uploaded at all.
For how long have I used the solution?
I have used Dropbox at a personal level for two to three years.
What do I think about the stability of the solution?
I use the product to generally store my documents. Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight and a half out of ten.
In every technology, there are new developments. No new technologies introduced in the market can be 100 percent perfect.
My colleagues, consisting of 11 or 12 people, use Dropbox in our organization.
Which solution did I use previously and why did I switch?
I use Dropbox at a personal level. My company prefers to use Google Drive.
How was the initial setup?
I don't deploy the product since I am just an end user.
The time to deploy the product is something that depends on a user's network. If a user has a 5G network, the deployment won't take much time. The deployment takes time if you operate in a slow network environment.
The solution is deployed on an on-premises model.
What was our ROI?
The product is worth the money. Irrespective of the geographical location that you are present in, and even if you don't have any storage devices, you can access your data and files with the help of Dropbox.
What other advice do I have?
With Dropbox, the integration part is simple to handle since it doesn't put forth many requirements. You just need to sync your data and emails with Dropbox, after which you can access your data from anywhere. There are some device specifications that you need to meet to be able to use the product, which may pose some limitations.
I recommend the product to others who plan to use it since it is a prominent tool in the market that always provides prompt support whenever you want to access it.
I am not used to the integration capabilities of the product since it is not something that is used in our company. My company mostly uses Google Drive and SharePoint in the professional environment.
In terms of data protection, the product provides security features. In some devices, if your mailbox is not synced, then you won't get any access to such emails in Dropbox. In Dropbox, you can set the permissions of who can access and who can view or download certain files. If you give someone your Dropbox access, you can give them permission to use it.
I rate the tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Apr 12, 2024
Flag as inappropriateTechnical consultant at BTC
Enhanced organizational efficiency and collaboration through robust scalability and reliable performance, offering a seamless and secure cloud-based solution for file storage
Pros and Cons
- "It offers security, accessibility, and user-friendly features."
- "While generally user-friendly, there is room for improvement in the user interface, especially with the introduction of new integrations and features."
What is our primary use case?
I primarily use it to store and share files with individuals across different continents. It serves as a convenient platform for saving and exchanging various documents and materials with others.
What is most valuable?
It offers security, accessibility, and user-friendly features.
What needs improvement?
While generally user-friendly, there is room for improvement in the user interface, especially with the introduction of new integrations and features.
For how long have I used the solution?
I have been using it for approximately six years.
What do I think about the stability of the solution?
I find it to be very stable. I have not encountered any issues, nor have I heard of any problems from others. I would rate it a solid ten out of ten.
What do I think about the scalability of the solution?
While I don't have personal experience in this aspect, based on what I've read, I would say it is quite scalable. Initially, we had around fifty users, but the number has since decreased, currently ranging from thirty to forty. Despite the reduction in users, the platform is still extensively used.
How are customer service and support?
I have never reached out to their technical support because our local tech support has proven to be competent enough to address any issues.
Which solution did I use previously and why did I switch?
We used SharePoint in the past, which was a Microsoft platform, but that was quite a while ago.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
The deployment is handled by my team. They take care of the configuration, and it typically only takes five to ten minutes for end-user setup.
What was our ROI?
There's undoubtedly a significant return on investment because we transitioned from the Microsoft SharePoint Live OneDrive solution. Previously, we had a formal user complaint base, but now, thanks to the user-friendly interface and improved performance, we've managed to considerably reduce user complaints. The platform has proven to be effective for our team.
What's my experience with pricing, setup cost, and licensing?
We have a corporate license for this platform, which involves an annual subscription. The pricing varies depending on the version, and the one we currently utilize is the business version. I'm aware that there is a larger version available, but the one we have meets our storage requirements adequately. I would rate it eight out of ten.
What other advice do I have?
My recommendation, especially for individuals engaged in extensive work involving large video files, presentations, or design documents that need to be shared with third parties across continents or locations, is that this platform is an ideal solution. Overall, I would rate it nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Integrator IT Manager at Tecnimex S.r.l.
Makes sharing and collaboration on files easy
Pros and Cons
- "It is straightforward and works seamlessly."
- "There is room for improvement in Dropbox's security measures."
What is our primary use case?
I use Dropbox primarily for exchanging data with customers.
What is most valuable?
What I like about Dropbox is how easy it is to share and collaborate on files with customers. It is straightforward and works seamlessly.
What needs improvement?
There is room for improvement in Dropbox's security measures. Some customers opt for a private solution they have developed because they prioritize a higher level of security.
For how long have I used the solution?
I have been using Dropbox for a few months.
What do I think about the stability of the solution?
We have not had any major stability issues with Dropbox.
What do I think about the scalability of the solution?
Scalability isn't a top priority for our needs at the moment, so we haven't specifically requested high scalability for our storage. Typically, custom solutions aren't inherently very scalable. This is why integrating with a cloud solution like Dropbox makes sense for us - it offers the scalability we might need in the future without worrying about it. At our company, we have teams of five to ten people in larger groups with around 100-150 users. It helps us cater to different-sized teams and projects.
How was the initial setup?
The initial setup is very simple. Setting up our solution doesn't require a big team; usually, a couple of people are enough for deployment. One person handles the project deployment, and we use internal resources for ongoing maintenance.
What's my experience with pricing, setup cost, and licensing?
Dropbox is fairly priced with a yearly license.
What other advice do I have?
I wouldn't recommend Dropbox based on my experience. For customers and managers dealing with scientific data, a custom solution might be preferable, and that is why we lean towards it. Even if someone is considering a shift to the cloud, we prefer a more tailored approach rather than using Dropbox. Overall, I would rate Dropbox as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Director at Headway Consulting
A versatile and user-friendly cloud storage and file-sharing service that offers flexible access options, seamless synchronization, reliable performance, and competitive pricing
Pros and Cons
- "The various methods for accessing files, such as through mobile apps, online synchronization, and on a PC, are highly valuable."
- "Currently, it permits up to five users, but for larger families, it would be beneficial to have a more flexible offering."
What is our primary use case?
I use it for personal file sharing.
What is most valuable?
I find the flexibility of accessing my data from anywhere to be a significant advantage. The various methods for accessing files, such as through mobile apps, online synchronization, and on a PC, are highly valuable.
What needs improvement?
One aspect that I believe could be enhanced is the family sharing feature. Currently, it permits up to five users, but for larger families, it would be beneficial to have a more flexible offering. It would be valuable if it offered an archival service that allows users to transfer active mailbox data into long-term storage. Such a feature would be beneficial for archiving and preserving data over extended periods.
For how long have I used the solution?
I have been using it for eight years now.
What do I think about the stability of the solution?
I would rate its stability capabilities ten out of ten.
What do I think about the scalability of the solution?
While I am impressed with the scalability aspect, I would like to emphasize the need for more scalability, especially for personal use. I would rate it eight out of ten.
Which solution did I use previously and why did I switch?
I have exclusively used Google Drive, including Google Apps for Business, and Dropbox.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
The initial setup involves configuring the settings, but beyond that, there's minimal maintenance required. Once you've set it up, there's not much in terms of ongoing configuration and upkeep. The vendor handles most of the maintenance tasks, so there's very little for us to do. The deployment time depends on internet latency, but it doesn't take more than half an hour to an hour.
What's my experience with pricing, setup cost, and licensing?
I find their pricing to be fairly standard and competitive when compared to the rest of the market. The pricing is affordable for a range of businesses, from small to large. I would rate it eight out of ten.
What other advice do I have?
I would highly recommend it. Overall, I would rate it nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant and Project Manager at Tata Consultancy
Useful storage, reliable access, and scalable
Pros and Cons
- "The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud. You do not need to worry about the hard disk crashing."
- "Dropbox can improve by enhancing the capacity of storage in the free version."
What is our primary use case?
Dropbox is used to store files and I am using it on a personal level.
What is most valuable?
The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud. You do not need to worry about the hard disk crashing.
What needs improvement?
Dropbox can improve by enhancing the capacity of storage in the free version.
For how long have I used the solution?
I have been using Dropbox for a few years.
What do I think about the stability of the solution?
Dropbox is a stable solution.
What do I think about the scalability of the solution?
The scalability of Dropbox is good, but you would need to increase your subscription if you want more capacity.
How are customer service and support?
I have not used the support from Dropbox.
Which solution did I use previously and why did I switch?
I have not used another similar solution to Dropbox.
What's my experience with pricing, setup cost, and licensing?
We are using the free version of Dropbox which has approximately two gigabytes of data capacity.
What other advice do I have?
I would recommend this solution to others.
I rate Dropbox an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Global Account Executive at Tata Consultancy
It's reliable and you can set it up in five minutes
Pros and Cons
- "Setting up DropBox is straightforward, and one person can do it in less than five minutes."
- "DropBox is a little more complicated to scale up than OneDrive. It isn't as seamless to scale up storage or change the number of users. We have two or three users in Mumbai, and we don't plan to add more."
What is our primary use case?
I use DropBox to store pictures and files. It's a cloud solution like OneDrive, but Dropbox is for personal use, and I use OneDrive professionally.
For how long have I used the solution?
I've used Dropbox for a couple of years or more but not extensively. I use OneDrive more often.
What do I think about the stability of the solution?
DropBox is stable.
What do I think about the scalability of the solution?
DropBox is a little more complicated to scale up than OneDrive. It isn't as seamless to scale up storage or change the number of users. We have two or three users in Mumbai, and we don't plan to add more.
How are customer service and support?
We haven't had any issues that required us to contact support.
Which solution did I use previously and why did I switch?
I was using USB-based external storage before DropBox.
How was the initial setup?
Setting up DropBox is straightforward, and one person can do it in less than five minutes.
What other advice do I have?
I rate DropBox eight out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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