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Anton Krivonosov - PeerSpot reviewer
Application Security Architect at Kuehne & Nagel Inc.
Real User
Top 5
Easy to use, quite stable, and quick to install
Pros and Cons
  • "Its usability is valuable. It is easy to use."
  • "They can maybe provide a bit more free space. By default, they give you 2 Gigabytes. The storage space could be a bit more."

What is our primary use case?

I am using it for my personal use. It is not used in our organization because of security reasons. I have its latest version, and I always update the software.

I use it for storing data and sharing the data between different devices. For example, I store something on the mobile, and then I open it on my MacBook. I am also using Dropbox to share data with different people.

What is most valuable?

Its usability is valuable. It is easy to use.

What needs improvement?

They can maybe provide a bit more free space. By default, they give you 2 Gigabytes. The storage space could be a bit more.

For how long have I used the solution?

I have been using this solution for five years.

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What do I think about the stability of the solution?

It is quite stable. I haven't had any issues.

What do I think about the scalability of the solution?

It is scalable. Scalability also depends on your subscription plan. 

I don't have any plans to increase its usage at the moment because I have some extra storage.

How are customer service and support?

I have not interacted with their technical support.

How was the initial setup?

You can install it on your mobile device and computers. They have a Windows application and a Mac application. They probably have an application for Linux as well, but I'm not sure. You just download the application, and that's it. It takes a minute or two.

What about the implementation team?

I can install it myself.

What's my experience with pricing, setup cost, and licensing?

It has some free features, but for some of the features, you need to pay. If you need more storage, then you need to pay. Its licensing probably is on a monthly basis.

Which other solutions did I evaluate?

I didn't evaluate other products.

What other advice do I have?

I would recommend this solution to others. I would rate Dropbox a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
GaneshKhutwad - PeerSpot reviewer
Network security architect at ATOS
MSP
Top 5Leaderboard
Helps users to easily access data from any geographical location
Pros and Cons
  • "Irrespective of the geographical location that you are present in, and even if you don't have any storage devices, you can access your data and files with the help of Dropbox."
  • "I see that if you use a mobile device that does not allow you to properly configure the email part with Dropbox, then you cannot access it."

What is our primary use case?

Dropbox provides a space where you can get all the required files, and you can also upload anything you require, like any kind of files or storage configurations, which you can then access directly from it.

What is most valuable?

If there is a network, you can access Dropbox from any geographic location. Sometimes, if you don't have a storage device with you, you can access your content from Dropbox, which is a major advantage of the tool.

What needs improvement?

In terms of the limitations, I see that if you use a mobile device that does not allow you to properly configure the email part with Dropbox, then you cannot access it. The aforementioned area can be considered for improvement in the product.

I want to be able to upload certain configurations or setup files, like .exe files, on Dropbox. Sometimes, .exe files take time to get uploaded, or it doesn't get uploaded at all.

For how long have I used the solution?

I have used Dropbox at a personal level for two to three years.

What do I think about the stability of the solution?

I use the product to generally store my documents. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight and a half out of ten.

In every technology, there are new developments. No new technologies introduced in the market can be 100 percent perfect.

My colleagues, consisting of 11 or 12 people, use Dropbox in our organization.

Which solution did I use previously and why did I switch?

I use Dropbox at a personal level. My company prefers to use Google Drive.

How was the initial setup?

I don't deploy the product since I am just an end user.

The time to deploy the product is something that depends on a user's network. If a user has a 5G network, the deployment won't take much time. The deployment takes time if you operate in a slow network environment.

The solution is deployed on an on-premises model.

What was our ROI?

The product is worth the money. Irrespective of the geographical location that you are present in, and even if you don't have any storage devices, you can access your data and files with the help of Dropbox.

What other advice do I have?

With Dropbox, the integration part is simple to handle since it doesn't put forth many requirements. You just need to sync your data and emails with Dropbox, after which you can access your data from anywhere. There are some device specifications that you need to meet to be able to use the product, which may pose some limitations.

I recommend the product to others who plan to use it since it is a prominent tool in the market that always provides prompt support whenever you want to access it.

I am not used to the integration capabilities of the product since it is not something that is used in our company. My company mostly uses Google Drive and SharePoint in the professional environment.

In terms of data protection, the product provides security features. In some devices, if your mailbox is not synced, then you won't get any access to such emails in Dropbox. In Dropbox, you can set the permissions of who can access and who can view or download certain files. If you give someone your Dropbox access, you can give them permission to use it.

I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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December 2024
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Business Mobility Development (AVP-BMD) at SC Asset
Real User
Top 5
A cloud storage solution for safe backup, seamless synchronization, and security protection

What is our primary use case?

We use Dropbox for three main reasons. First, it provides a safe backup of our critical files without individual backups. We simply utilize Dropbox's synchronization feature to ensure that our local drives and Dropbox are always in sync.

Second, Dropbox allows us to share files with our clients easily. As long as Dropbox is installed on the computer, whether within our company, on our laptop, or another family computer, we can access our files from any of these locations.

Third, Dropbox synchronizes documents between our mobile phones and our Dropbox accounts.

What is most valuable?

The important features are safe storage, seamless synchronization between different devices, and the security protection built around Dropbox, keeping my files intact and accessible to others.

What needs improvement?

Microsoft OneDrive offers one terabyte of free storage with its Microsoft 365 Family plan. I primarily use it to store my most recent, critical files, such as project documentation and similar items, but the bulk is stored on OneDrive due to its free storage plan. Dropbox's limited storage capacity has compelled me to rely heavily on OneDrive. Dropbox can effectively compete with Microsoft regarding storage capacity. There could be flexibility in terms of pricing.

For how long have I used the solution?

I have been using Dropbox for 12 years.

What do I think about the stability of the solution?

The solution is stable.

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable.

Dropbox offers a free personal plan with limited storage, but additional storage can be purchased in increments of 2GB, 1TB, and 2 TB. While this provides some flexibility in scaling storage capacity, it does not offer a continuous spectrum of options. Instead, users must choose from these predefined tiers. It is a scalability limitation, as it may not perfectly align with individual storage needs. For instance, if users require more than 2GB but less than 1TB, they still have to pay for the 1TB tier. However, the price difference between the tiers is relatively small, so the overall impact of this limitation may be minimal for most users.

How are customer service and support?

I had a technical issue with a mobile phone application that utilized Dropbox as a backup service. The application itself was not cloud-based, but it relied on Dropbox for storing backup data. The backup included financial information, notes, Exchange data, and task manager data. The issue was resolved by contacting the technical support of the specific application.

How was the initial setup?

The initial setup is very easy. Dropbox has special features like a corporate catalog allowing limited access to corporate files. It is quite simple to share files with Dropbox or use Dropbox with others to create dedicated libraries. I used it with my colleagues a couple of times.

I downloaded the Dropbox application on my laptop and phone and initiated the installation. The installation was straightforward and quick. I reinstall my computer every other year, and reinstalling Dropbox is simple. I only need to provide my email address and password and may need to respond to a two-factor authentication prompt sent via SMS. The entire installation process is user-friendly and effortless.

What's my experience with pricing, setup cost, and licensing?

Dropbox has become much more affordable in recent years. About two or three years ago, I was seriously considering how to structure my backups, file storage, and file sharing within my family. Dropbox was a viable option, even though I was willing to pay for its services.

I pay ten euros monthly for Dropbox, which is 120 euros/year. I have two terabytes of storage, and I'm also paying for Microsoft Office Home, which costs around 100 dollars/year. For the same price, I get half the storage with Dropbox. The complete Office suite package gives access to Word, Excel, Outlook, and other applications.

What other advice do I have?

Dropbox is a cloud-based solution that provides a synchronized local storage experience. This means you can access your files locally, even when not online. When reconnecting to the internet, Dropbox automatically synchronizes your local files with the cloud-based files. This ensures that you always have the most up-to-date version of your files, regardless of your device or location.

Users should clearly define their cloud storage needs before selecting a tool. They should consider factors such as file access frequency, storage requirements, collaboration needs, and cost-effectiveness. Different cloud storage solutions offer unique advantages, and an optimal solution may involve a combination of services. For instance, Dropbox is not always the best choice for storing large video files or photos. OneDrive offers a more flexible approach to file synchronization, allowing users to selectively sync files between their computer(s) and the cloud. This can help conserve storage space on local devices. Additionally, uploading files to OneDrive may be faster than uploading them to Dropbox.

To optimize cloud storage usage, users should categorize their files based on access frequency, update frequency, and number of users. They should then develop an individualized strategy incorporating a mix of cloud storage solutions, such as OneDrive, Dropbox, and Google Drive. Google Drive is a suitable option for storing and syncing images, photos, videos from mobile devices, and Gmail messages. It can also be an external storage solution for various files, such as contacts and project documents.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical consultant at BTC
Consultant
Enhanced organizational efficiency and collaboration through robust scalability and reliable performance, offering a seamless and secure cloud-based solution for file storage
Pros and Cons
  • "It offers security, accessibility, and user-friendly features."
  • "While generally user-friendly, there is room for improvement in the user interface, especially with the introduction of new integrations and features."

What is our primary use case?

I primarily use it to store and share files with individuals across different continents. It serves as a convenient platform for saving and exchanging various documents and materials with others.

What is most valuable?

It offers security, accessibility, and user-friendly features.

What needs improvement?

While generally user-friendly, there is room for improvement in the user interface, especially with the introduction of new integrations and features.

For how long have I used the solution?

I have been using it for approximately six years.

What do I think about the stability of the solution?

I find it to be very stable. I have not encountered any issues, nor have I heard of any problems from others. I would rate it a solid ten out of ten.

What do I think about the scalability of the solution?

While I don't have personal experience in this aspect, based on what I've read, I would say it is quite scalable. Initially, we had around fifty users, but the number has since decreased, currently ranging from thirty to forty. Despite the reduction in users, the platform is still extensively used.

How are customer service and support?

I have never reached out to their technical support because our local tech support has proven to be competent enough to address any issues.

Which solution did I use previously and why did I switch?

We used SharePoint in the past, which was a Microsoft platform, but that was quite a while ago.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The deployment is handled by my team. They take care of the configuration, and it typically only takes five to ten minutes for end-user setup.

What was our ROI?

There's undoubtedly a significant return on investment because we transitioned from the Microsoft SharePoint Live OneDrive solution. Previously, we had a formal user complaint base, but now, thanks to the user-friendly interface and improved performance, we've managed to considerably reduce user complaints. The platform has proven to be effective for our team.

What's my experience with pricing, setup cost, and licensing?

We have a corporate license for this platform, which involves an annual subscription. The pricing varies depending on the version, and the one we currently utilize is the business version. I'm aware that there is a larger version available, but the one we have meets our storage requirements adequately. I would rate it eight out of ten.

What other advice do I have?

My recommendation, especially for individuals engaged in extensive work involving large video files, presentations, or design documents that need to be shared with third parties across continents or locations, is that this platform is an ideal solution. Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Jan COETZEE - PeerSpot reviewer
Managing Director at Headway Consulting
Real User
Top 10
A versatile and user-friendly cloud storage and file-sharing service that offers flexible access options, seamless synchronization, reliable performance, and competitive pricing
Pros and Cons
  • "The various methods for accessing files, such as through mobile apps, online synchronization, and on a PC, are highly valuable."
  • "Currently, it permits up to five users, but for larger families, it would be beneficial to have a more flexible offering."

What is our primary use case?

I use it for personal file sharing.

What is most valuable?

I find the flexibility of accessing my data from anywhere to be a significant advantage. The various methods for accessing files, such as through mobile apps, online synchronization, and on a PC, are highly valuable.

What needs improvement?

One aspect that I believe could be enhanced is the family sharing feature. Currently, it permits up to five users, but for larger families, it would be beneficial to have a more flexible offering. It would be valuable if it offered an archival service that allows users to transfer active mailbox data into long-term storage. Such a feature would be beneficial for archiving and preserving data over extended periods.

For how long have I used the solution?

I have been using it for eight years now.

What do I think about the stability of the solution?

I would rate its stability capabilities ten out of ten.

What do I think about the scalability of the solution?

While I am impressed with the scalability aspect, I would like to emphasize the need for more scalability, especially for personal use. I would rate it eight out of ten.

Which solution did I use previously and why did I switch?

I have exclusively used Google Drive, including Google Apps for Business, and Dropbox.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

The initial setup involves configuring the settings, but beyond that, there's minimal maintenance required. Once you've set it up, there's not much in terms of ongoing configuration and upkeep. The vendor handles most of the maintenance tasks, so there's very little for us to do. The deployment time depends on internet latency, but it doesn't take more than half an hour to an hour.

What's my experience with pricing, setup cost, and licensing?

I find their pricing to be fairly standard and competitive when compared to the rest of the market. The pricing is affordable for a range of businesses, from small to large. I would rate it eight out of ten.

What other advice do I have?

I would highly recommend it. Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Maninag Namana - PeerSpot reviewer
Consultant and Project Manager at Tata Consultancy
Real User
Top 10
Useful storage, reliable access, and scalable
Pros and Cons
  • "The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud. You do not need to worry about the hard disk crashing."
  • "Dropbox can improve by enhancing the capacity of storage in the free version."

What is our primary use case?

Dropbox is used to store files and I am using it on a personal level.

What is most valuable?

The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud. You do not need to worry about the hard disk crashing.

What needs improvement?

Dropbox can improve by enhancing the capacity of storage in the free version.

For how long have I used the solution?

I have been using Dropbox for a few years.

What do I think about the stability of the solution?

Dropbox is a stable solution.

What do I think about the scalability of the solution?

The scalability of Dropbox is good, but you would need to increase your subscription if you want more capacity.

How are customer service and support?

I have not used the support from Dropbox.

Which solution did I use previously and why did I switch?

I have not used another similar solution to Dropbox.

What's my experience with pricing, setup cost, and licensing?

We are using the free version of Dropbox which has approximately two gigabytes of data capacity.

What other advice do I have?

I would recommend this solution to others.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Gerald Ashokan - PeerSpot reviewer
Global Account Executive at Tata Consultancy
Real User
It's reliable and you can set it up in five minutes
Pros and Cons
  • "Setting up DropBox is straightforward, and one person can do it in less than five minutes."
  • "DropBox is a little more complicated to scale up than OneDrive. It isn't as seamless to scale up storage or change the number of users. We have two or three users in Mumbai, and we don't plan to add more."

What is our primary use case?

I use DropBox to store pictures and files. It's a cloud solution like OneDrive, but Dropbox is for personal use, and I use OneDrive professionally.

For how long have I used the solution?

I've used Dropbox for a couple of years or more but not extensively. I use OneDrive more often. 

What do I think about the stability of the solution?

DropBox is stable.

What do I think about the scalability of the solution?

DropBox is a little more complicated to scale up than OneDrive. It isn't as seamless to scale up storage or change the number of users. We have two or three users in Mumbai, and we don't plan to add more.

How are customer service and support?

We haven't had any issues that required us to contact support. 

Which solution did I use previously and why did I switch?

I was using USB-based external storage before DropBox.

How was the initial setup?

Setting up DropBox is straightforward, and one person can do it in less than five minutes.

What other advice do I have?

I rate DropBox eight out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer933312 - PeerSpot reviewer
Senior Software Engineer at a computer software company with 5,001-10,000 employees
Real User
Allows for easy retrieval
Pros and Cons
  • "I can use the cloud version for storage and easy retrieval."
  • "While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space."

What is our primary use case?

I only use the solution for personal use, on my mobile and computers. I use it exclusively for my file storage needs and do so on a personal, not organizational, basis. 

What is most valuable?

The solution obviates the need to store any extra sets of files or to do so on my physical device. I can use the cloud version for storage and easy retrieval. 

What needs improvement?

The solution allows one only a certain amount of free storage, but he must pay for a subscription, perhaps on a six-month basis, if he wishes to maintain this. While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space. 

For how long have I used the solution?

While I cannot say for certain exactly how long I have been using Dropbox, I know it has been a long time. 

What do I think about the scalability of the solution?

I am not in a position to comment on the scalability. 

I have no intention of increasing my usage. I am happy with what I am using right now. 

How are customer service and support?

I have not contacted Dropbox or Android technical support. 

How was the initial setup?

As the solution is cloud-based, there is no installation involved. 

What's my experience with pricing, setup cost, and licensing?

The solution allows one only a certain amount of free storage, but he must pay for a subscription, perhaps on a six-month basis, if he wishes to maintain this. While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space.

What other advice do I have?

I cannot comment on the performance, as I have not contemplated this, the solution being for personal use only. When I will no longer be in need of the solution, I will stop making use of it. 

I do not work on the actual software, but am just an end user. 

I do not have any specific advice for one who is contemplating using the solution. Each person must choose for himself if he wishes to use it. This said, I would recommend the solution for file storage needs. 

I rate Dropbox as a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.