Try our new research platform with insights from 80,000+ expert users
it_user396549 - PeerSpot reviewer
CEO at a computer software company with 51-200 employees
Vendor
Dealing with permissions are an issue. ​The ability to share files across the world with business partners is valuable.

What is most valuable?

The ability to share files across the world with business partners, family and friends is the most valuable feature. I learned of Dropbox from a friend after an adventure zip lining. Ever since I had used it for personal collaboration and file sharing and pictures that we wouldn't want to post on Facebook. 

What needs improvement?

Shared folders count against your total storage space. So I have had to delete multiple libraries in order to receive a share. 

Finding and sharing links to files and libraries are often a pain to find and manage. 

Dealing with permissions are an issue. Sometimes we need to find a person's email address. Some people use three to four different emails. Someone added me to a library via email, but later when needing to send me an email, they couldn't find it. Dropbox would not give them my email address, the one they had to submit in the first place to add me to the list.

Shared folders from other people don't count against your total size.

Personal address book so when we add someone, they're information is saved so we can lat a later time email them or add the person to another share. 

Larger storage allocations as two GB is eaten up quite fast with sharing of pictures, video and files. 

Lower price range. The cost for gain is just not lined up with other business offerings. 

A much easier to navigate web interface. Sharing a file should be as easy as sharing a YouTube video. Finding that link is not always so simple.

What was my experience with deployment of the solution?

I've had no issues with deployment.

What do I think about the stability of the solution?

I've had no issues with stability.

Buyer's Guide
Dropbox
November 2024
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I've had no issues with scalability, except the limited total storage space.

Which other solutions did I evaluate?

A year or two back, we were upgrading a Customer Relations Management (CRM) database system. The database is heavily used among 8,000+ employees and was severely lagging in response times. This means longer times on phones with clients and a lower satisfaction rating with both employee and client. 

So we upgraded the main database to a massive IBM K series Power running AIX. But now the SAN was the bottleneck. The 10TB Tier 1 SAN we were using just wasn't fast enough. So the database was split into archive and 4 year data. But the mix of spinning disk and SSD was just not giving us the cutting edge we needed to provide our staff with blazing fast performance and a higher degree of customer satisfaction with shorter phone time. 

So we went back and threw the budget away and went with a 100% SSD solution. The storage team had never done anything like this so we had to work with them on acquisition and building. Then we ran 12 Fibre cables from the back of the IBM system to the SAN switch and to the SAN. We made it so it was exclusive to this system to remove any potential bottlenecks. 

The directly attached SSD has performed amazingly since the switch and has bolstered employee productivity, report generation speeds and a slew of other tasks directly related to the CRM platform.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Infrastructure Expert at a tech services company with 1,001-5,000 employees
Consultant
I would be lost without Dropbox

Valuable Features:

- You can increase your storage amount with referrals (there is a way to cheat the system as well to expedite that process) to a maximum of I believe 18 or 25GB with - Competitive pricing for enterprise solutions, which are 100, 200 and 500GB solutions. - Team collaboration storage solutions with options starting at 1TB. - 99.9% Uptime (I have never personally lost any files or not been able to access my data. - Syncing between an unlimited number of computers and devices, including every mobile and tablet OS on the market and every desktop OS (Windows, OS X, and Linux) out there. - Great community support which includes add-on features and stuff. - They run fun little games each year so that you can increase your storage even more and have fun while doing it.

Room for Improvement:

- Starts you out at 2GB, which is paltry compared to most other offerings. - There is a cap to the amount you can increase to on a free plan.While I admit that the privacy issues that came up a while back (six months to a year ago) gave me cause for concern, Dropbox rectified the issue in their EULA and were extremely transparent with their customer base, which I believe is an excellent business practice.

Other Advice:

I've been using Dropbox almost consistently since it's inception. I've tried and used (still use some) other services out there, and found the only others with comparable features are SkyDrive (they start you out at 7GB compared to 2GB (I still have my 25GB from being a beta tester!)) and Google Drive (which starts you out at 5GB). Dropbox trumps both of these with it's superior support and features.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dropbox
November 2024
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Computer Operator at Jtech
Real User
Reliable and easy to set up file sharing
Pros and Cons
  • "Dropbox is easy to set up as it doesn't require any installation, just a download."
  • "The price for storage space is a little expensive."

What is our primary use case?

I mainly use Dropbox for file sharing.

What do I think about the stability of the solution?

Dropbox is stable.

What do I think about the scalability of the solution?

Dropbox is scalable.

How was the initial setup?

Dropbox is easy to set up as it doesn't require any installation, just a download.

What's my experience with pricing, setup cost, and licensing?

The price for storage space is a little expensive.

What other advice do I have?

I would recommend Dropbox to others and rate it as seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ABDURRAHIM - PeerSpot reviewer
Deputy Manager - Radio Frequency Planning at X-Net Ltd.
Real User
Simple deployment, good performance, and stable
Pros and Cons
  • "Dropbox's most valuable features are ease of use and performance."
  • "Dropbox could improve by being more secure."

What is our primary use case?

Dropbox can be used for documents, secret documents, and backups.

What is most valuable?

Dropbox's most valuable features are ease of use and performance.

What needs improvement?

Dropbox could improve by being more secure.

For how long have I used the solution?

I have been using Dropbox for approximately one year.

What do I think about the stability of the solution?

Dropbox is a stable solution.

What do I think about the scalability of the solution?

I have found Dropbox to be scalable.

We have approximately 10 people using the solution in my company and we plan to increase usage.

How was the initial setup?

The implementation of Dropbox is simple.

What about the implementation team?

I did the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

We are using the unlicensed free version of Dropbox.

What other advice do I have?

I would recommend Dropbox to others.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1717506 - PeerSpot reviewer
Microsoft 365 Technical Solution Architect at a marketing services firm with self employed
Real User
Stable and easy to install
Pros and Cons
  • "A valuable feature is that it stores my files and photos. I'm satisfied with this product."
  • "Dropbox could be improved by reducing the storage price."

What is our primary use case?

My primary use case is to store files and photos. Since this is a cloud-based solution, it's always updated to the latest version. 

What is most valuable?

A valuable feature is that it stores my files and photos. I'm satisfied with this product. 

What needs improvement?

Dropbox could be improved by reducing the storage price. 

For how long have I used the solution?

I have been using Dropbox for a couple of years. 

What do I think about the stability of the solution?

This solution is quite stable. 

What do I think about the scalability of the solution?

Dropbox is scalable. 

Which solution did I use previously and why did I switch?

I also use Google Drive and OneDrive. 

How was the initial setup?

The installation is very straightforward and quite easy. It took just a couple of minutes. 

What about the implementation team?

I implemented this solution myself. 

What's my experience with pricing, setup cost, and licensing?

I pay for a yearly license. 

Which other solutions did I evaluate?

I didn't evaluate other options before using Dropbox. 

What other advice do I have?

I rate Dropbox a 10 out of 10. I would likely recommend this solution to others considering using it. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at a tech services company with 201-500 employees
Consultant
Free, easy to use, access and share files from any device
Pros and Cons
  • "The most valuable feature of this solution is the ability to access files and documents from any device, anywhere."
  • "The Security and privacy of this solution need improvement."

What is our primary use case?

The primary use case of this solution is to store and share files between several devices and also as a repository to have harmonization of the same versions of the same documents.

The deployment model is a hybrid cloud because I use it on my desktop, my laptop, on my mobile, and it operates in the cloud.

What is most valuable?

The most valuable feature of this solution is the ability to access files and documents from any device, anywhere.

What needs improvement?

The Security and privacy of this solution need improvement. 

I am always worried about security and privacy. I don't know who can see my information in Dropbox.

There is indeed no way to collaborate in realtime, but for that function I use Google.

For how long have I used the solution?

I have been using this solution for seven years.

What do I think about the stability of the solution?

This solution is stable, and I have not detected any issues.

What do I think about the scalability of the solution?

This solution is scalable. If you are willing to pay, then you can scale.

How are customer service and technical support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

Previously I used Google storage. Also, I had used a USB key for devices.

Initially, Dropbox was the only solution for desktops. Now, Google has software with the same functionality, they do the same thing.

Dropbox is unique because it was the first.

What's my experience with pricing, setup cost, and licensing?

I am using the free solution, which provides me with 2GBs of storage, and for me, it's sufficient.

What other advice do I have?

Everyone now is on the cloud using some cloud-based solution. Dropbox is not unique anymore, as there are several storage solutions available.

Dropbox is easy to use, easy to share, and easy to store documents and files.

This solution works fine and it has what I need. I am just a simple user. I am satisfied with this solution and I am not changing.

I am using the desktop client and I can upload and move folders.

If you need to share files, then Dropbox is a good solution.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Consultant at Unify Square
Real User
The versioning feature enabled me to recover documents that I had edited by chance, which was really a life-saver for me.
Pros and Cons
  • "Availability of dedicated Apps on any kind of OS."
  • "2 Gb of free space and then a not so cheap subscription (also if the competitors have similar proposals for customers)."

What is most valuable?

Dropbox is a file hosting service (cloud storage and file-syncing services). Its strong points are

1) Availability of dedicated Apps on any kind of O.S.

2) seamless sync

3) file versioning

How has it helped my organization?

I use Dropbox as a personal productivity tool, to always have critical information available using a browser or working on the local copy of the contents.

The versioning feature enabled me to recover documents that I had edited by chance, which was really a life-saver for me

What needs improvement?

2 Gb of free space and then a not so cheap subscription (also if the competitors have similar proposals for customers)

Some additional features related to photo and video are not interesting for me (probably it depends on the personal requirements)

For how long have I used the solution?

Five years. However, 2017 is my first year as a Dropbox Plus user.

What was my experience with deployment of the solution?

The installation is really easy. On the mobile devices you have to consider how much information you really need available offline (due to the more limited storage of the smartphone or tablet)

What do I think about the stability of the solution?

No, the software is fairly stable and reliable

What do I think about the scalability of the solution?

Staying inside the 2Gb of the free subscription is not easy, when you get used to using DropBox

How are customer service and technical support?

Customer Service:

Never used it

Technical Support:

Never used it

Which solution did I use previously and why did I switch?

Onedrive (previously SkyDrive) was my favorite but some features that I am used to are not available

How was the initial setup?

Installation is almost trivial

What about the implementation team?

I am in a single user scenario

What was our ROI?

For many years it costed zero to me and granted a lot of features I needed.

Also if now I am a paying customer, I still feel the money is well spent.

What's my experience with pricing, setup cost, and licensing?

A bigger discount for existing users would be appreciated

Which other solutions did I evaluate?

Onedrive, Gdrive and EverNote. I use all of them along with Dropbox, but the latter is my main Cloud storage option.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user607749 - PeerSpot reviewer
it_user607749Manager, Live Production at a computer software company with 1,001-5,000 employees
Real User

yup

PeerSpot user
Regional Manager APAC at a tech vendor with 51-200 employees
Vendor
Shares data with external parties. It should synch to a local hard drive.
Pros and Cons
  • "The small business version gave us ample capacity."
  • "Dropbox, like many file sharing tools, needs to synch to a local hard drive. That is a bit difficult with 5TB Dropbox content."

What is most valuable?

Dropbox is very easy to use in a team environment. It is also great when sharing data with external parties. The small business version gave us ample capacity.

How has it helped my organization?

With Dropbox, team members around the world have access to up-to-date content.

What needs improvement?

  • Price
  • Dropbox, like many file sharing tools, needs to synch to a local hard drive. That is a bit difficult with 5TB Dropbox content.

For how long have I used the solution?

Before decommissioning Dropbox, we used it for two years.

What was my experience with deployment of the solution?

We could not get Dropbox to run effectively on a NAS. While in theory the tools are available, the synchronization never worked.

What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How are customer service and technical support?

Customer Service:

Customer service is good. We received responses to our questions.

Technical Support:

While they didn't give us the answer we needed, it was quite good.

Which solution did I use previously and why did I switch?

We actually switched away from Dropbox to OneDrive though Office365.

How was the initial setup?

The initial setup was very straightforward.

What about the implementation team?

There is no need to deploy a vendor for a basic setup. Perhaps for more complex requirements, like running on a NAS, we should have deployed a vendor. But given the many options in place, it was easier to switch.

What was our ROI?

We were unable to establish a tangible ROI.

What's my experience with pricing, setup cost, and licensing?

Given the price and limitations, there are more competitive options available.

Which other solutions did I evaluate?

We did not evaluate other options. At the time, Dropbox was recommended by peers and it appeared to be the most compelling option.

What other advice do I have?

Dropbox has some excellent features. Some of its contraints are not exclusive to Dropbox. Given the options available these days, Dropbox for business is overpriced.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.