Dropbox Reviews

I have used Dropbox on the odd occasion to share files and so on with external parties. For example, I've used it to share big files such as videos and items of that nature. I mainly use it for sharing different types of files and for storage. 

The solution is stable.

The performance is good.

It's very easy to use and quite accessible for everybody.

The solution scales well.

The solution is free to use. 

You don't need to install anything.

It would be good if they could market themselves as a safe solution for corporates. Currently, most corporates don't see it as a safe area to share within.

I've used the solution for a while. It's been five years or longer. 

The solution has been stable over the years. There are no bugs or glitches. It doesn't crash or freeze. I find it to be reliable. 

It's my understanding that the solution scales well. I've never run into any problems. If a user needs to expand their usage, they can do so.

We have about 200 people using it within our company.

I've never dealt with technical support. It has never been necessary, as I've never run into issues. Therefore, I can't speak to how helpful or responsive they are. It's very easy to use. So much so, the average person would not need support services. 

We didn't use any other storage solutions before we began using Dropbox.

As a cloud solution, there technically is no installation process you have to go through. You just access it and use it. 

We use the free version of the solution. We don't pay any licensing fees. 

I'm not an IT person, I'm a business person. I'm not overly technical.

I'm a Dropbox end-user and customer. 

I'd rate the solution at an eight out of ten. I've been quite please with its capabilities so far.

I would recommend the solution to other users and companies.

Public Cloud

Dropbox is very easy to use in a team environment. It is also great when sharing data with external parties. The small business version gave us ample capacity.

With Dropbox, team members around the world have access to up-to-date content.

• Price
• Dropbox, like many file sharing tools, needs to synch to a local hard drive. That is a bit difficult with 5TB Dropbox content.

Before decommissioning Dropbox, we used it for two years.

We could not get Dropbox to run effectively on a NAS. While in theory the tools are available, the synchronization never worked.

I did not encounter any issues with stability.

I did not encounter any issues with scalability.

Customer Service:

Customer service is good. We received responses to our questions.

Technical Support:

While they didn't give us the answer we needed, it was quite good.

We actually switched away from Dropbox to OneDrive though Office365.

The initial setup was very straightforward.

There is no need to deploy a vendor for a basic setup. Perhaps for more complex requirements, like running on a NAS, we should have deployed a vendor. But given the many options in place, it was easier to switch.

We were unable to establish a tangible ROI.

Given the price and limitations, there are more competitive options available.

We did not evaluate other options. At the time, Dropbox was recommended by peers and it appeared to be the most compelling option.

Dropbox has some excellent features. Some of its contraints are not exclusive to Dropbox. Given the options available these days, Dropbox for business is overpriced.

I mainly use Dropbox for file sharing.

Dropbox is stable.

Dropbox is scalable.

Dropbox is easy to set up as it doesn't require any installation, just a download.

The price for storage space is a little expensive.

I would recommend Dropbox to others and rate it as seven out of ten.

Public Cloud

Dropbox is a cloud platform for storing data.

The solution is easy to use.

I have been selling this solution for a few years.

The solution is scalable.

We have approximately 15 customers using this solution.

We provide many solutions similar to Dropbox, such as OneDrive and SharePoint.

The solution is expensive.

I would recommend this solution but it depends on their use case. There could be another solution that fits their use case better.

I rate Dropbox a seven out of ten.

Public Cloud

We primarily use all aspects of Dropbox, from storage to file transfers.

I use it for notes when I'm in meetings so I can share it with my team. I use it for sharing files as well. 

The way you can share files by sending a link is very good. It also allows us to have all of our files on our smartphone, tablet, or computer. It's really great to have access to our files from anywhere at any moment.

The solution is very fast and simple. If I want to share a file I can put it on the cloud or on-premise. It's user-friendly.

The pricing could be better and/or more clear. Right now, they have a strange way of splitting pricing. It's a bit complicated and not clear for users. 

I've been using the solution for three years.

The solution is stable. Sometimes I have to restart the solution because there is a problem. It's not often. I don't know if it's due to my computer or due to my connection. 

The solution is very scalable.

In France, I have a direct connection to Dropbox. In general, I've been satisfied.

We didn't previously use a different solution.

The initial setup is straightforward. They have a great onboarding process that guides everything. Deployment takes about ten minutes. You only need one person to handle the implementation.

I handled the implementation myself.

We previously evaluated WeTransfer.

We use the cloud deployment model.

I would recommend the solution. It's user-friendly, easy to activate and easy to use.

I'd rate the solution nine out of ten. The features are great but the pricing needs adjustment.

While DropBox's basic setup gives you 2GB to start with, they make it very easy to bump that up to as much as 18GB as a free user. Their pricing, beyond this free service, is very competitive. Enterprise teams with needs for large storage (100GB - 1 TB) have multiple pricing options. I have never experienced downtime (though there have been issues - see CONS), and have been using the service happily for over 2 years. The DropBox community has also created many addon services that can be used to add functionality (send to dropbox allows you to email files to your account).

There have been a few privacy and security issues that have soured me a bit on dropbox over the last year or so. First, there was the admission that dropbox was analyzing each file uploaded to see if there was already a version on their servers. If there was, they were linking my file to the original file, rather than storing multiple versions of files across users. Later, there was an error in a code update that allowed all dropbox accounts to be accessed without passwords for a number of hours.There have been many criticisms over the type of encryption that DropBox uses as well. If you are backing up your companies data to a cloud storage solution you have to be sure that you agree with their policies for encryption. DropBox might not meet your criteria.

With Google giving every user 5GB to start in their Drive accounts, DropBox certainly has many companies targeting their business model. Anytime you store your data in a place that you don't own, you lose a certain amount of control. Any business looking to use DropBox as its only form of data storage or backup, must consider what type of data it must control on its own.

I use it for anything from backups to storing information.

I like that Dropbox has a simple interface and that it's pretty straightforward.

It could be more secure.

I've been using Dropbox for more than five years.

I would recommend Dropbox and rate it at eight on a scale from one to ten.

I use this solution for sharing files with other people.

The performance is good.

I am satisfied with the storage of this solution, but I would like to see more.

I would like to see more storage included and more lessons on how to optimize it.

I have been using Dropbox for 10 years.

It's a cloud solution, so I am always using the latest version.

I don't have any issues with the stability of Dropbox.

It's a scalable solution.

We have anywhere from one to fifty users in our organization who use this solution.

I have never contacted technical support.

I am also using Google Cloud. I have been using it for approximately three years.

Because it is a cloud-based solution, there is no installation required.

I would recommend this solution to others who are interested in using it.

I would rate Dropbox a seven out of ten.

Public Cloud