Marketing at a marketing services firm with 51-200 employees
Great Company with a brilliant product, but there are some security concerns.
What is most valuable?
While DropBox's basic setup gives you 2GB to start with, they make it very easy to bump that up to as much as 18GB as a free user. Their pricing, beyond this free service, is very competitive. Enterprise teams with needs for large storage (100GB - 1 TB) have multiple pricing options. I have never experienced downtime (though there have been issues - see CONS), and have been using the service happily for over 2 years. The DropBox community has also created many addon services that can be used to add functionality (send to dropbox allows you to email files to your account).
What needs improvement?
There have been a few privacy and security issues that have soured me a bit on dropbox over the last year or so. First, there was the admission that dropbox was analyzing each file uploaded to see if there was already a version on their servers. If there was, they were linking my file to the original file, rather than storing multiple versions of files across users. Later, there was an error in a code update that allowed all dropbox accounts to be accessed without passwords for a number of hours.There have been many criticisms over the type of encryption that DropBox uses as well. If you are backing up your companies data to a cloud storage solution you have to be sure that you agree with their policies for encryption. DropBox might not meet your criteria.
What other advice do I have?
With Google giving every user 5GB to start in their Drive accounts, DropBox certainly has many companies targeting their business model. Anytime you store your data in a place that you don't own, you lose a certain amount of control. Any business looking to use DropBox as its only form of data storage or backup, must consider what type of data it must control on its own.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Manager at a tech services company with 51-200 employees
Stable solution; Have not run into any delays
Pros and Cons
- "The main feature that I found the most valuable is the ability to link the documents such that they are automatically taken to a page where you can review them."
- "Dropbox could introduce some sort of a notification with respect to how much storage you have left out of what is purchased."
What is our primary use case?
We use Dropbox both for storage and organizing. I'm not doing anything extravagant necessarily with it, but it is a product that works the way I would expect it to and I personally have not had any functionality issues with it.
What is most valuable?
The main feature that I found the most valuable is the ability to link the documents such that they are automatically taken to a page where you can review them.
What needs improvement?
Dropbox could introduce some sort of a notification with respect to how much storage you have left out of what is purchased. For example, I cannot tell you how much storage my company has purchased, nor do I know how much we are currently using. So that might be one thing that could be improved upon.
What do I think about the stability of the solution?
It is a stable solution. I have not run into any delays or lags.
How was the initial setup?
It is extremely easy and straightforward to set up.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Dropbox
December 2024
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Director of Client Strategies at a marketing services firm with 11-50 employees
Reliable, scales well, and the fees are subscription-based
Pros and Cons
- "Reliability is the most valuable feature."
- "It could be more secure."
What is our primary use case?
I use Dropbox for sharing files.
What is most valuable?
Reliability is the most valuable feature.
What needs improvement?
It could be more secure.
For how long have I used the solution?
I have been using Dropbox for a few years, but I don't use it consistently.
We are using the latest version.
What do I think about the stability of the solution?
I don't have any issues with the stability of Dropbox.
What do I think about the scalability of the solution?
Dropbox is a scalable product. We are a small company, and we only have a couple of users who are using Dropbox.
How are customer service and technical support?
I have not contacted technical support.
Which solution did I use previously and why did I switch?
We are also using Google Drive.
How was the initial setup?
It's a cloud-based solution, so there is no installation required.
What's my experience with pricing, setup cost, and licensing?
We pay a monthly subscription fee.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Dropbox an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Team Leader, Benchmarking at a tech services company with 1,001-5,000 employees
A stable, seamless, and secure product that provides the privacy that you are looking for and allows you to easily share files
Pros and Cons
- "It is definitely stable. The main advantage of Dropbox is that you can see the files, and you can easily share them with all the team members. They can be accessed by whoever you give access to, and it is all secure. Dropbox is a seamless product. It provides you the privacy that you're looking for. Privacy is a major factor for my company, and Dropbox provides you that."
- "We are moving to Microsoft Teams. Instead of Dropbox, we will be using Microsoft Teams that has the advantage of saving the versions. It supports file versioning so that you can always go back to the previous version if you want to. If somebody has made a change in one of the files and you don't know what changes have been made, you can always go back to the previous version. This feature led us to migrate to Microsoft Teams. With Dropbox, there is no option for simultaneous work. This feature is there in Google Files. In Microsoft Teams, you can invite team members to collaborate. That is the reason why I prefer Microsoft Teams over Dropbox. It should also have more integration with other solutions."
What is our primary use case?
It is my company's policy to use Dropbox to store all the official details. It is a central storage unit. All of our official files have to be invariably stored on Dropbox until now. However, going forward, we will be migrating to Microsoft Teams.
What is most valuable?
It is definitely stable. The main advantage of Dropbox is that you can see the files, and you can easily share them with all the team members. They can be accessed by whoever you give access to, and it is all secure.
Dropbox is a seamless product. It provides you the privacy that you're looking for. Privacy is a major factor for my company, and Dropbox provides you that.
What needs improvement?
We are moving to Microsoft Teams. Instead of Dropbox, we will be using Microsoft Teams that has the advantage of saving the versions. It supports file versioning so that you can always go back to the previous version if you want to. If somebody has made a change in one of the files and you don't know what changes have been made, you can always go back to the previous version. This feature led us to migrate to Microsoft Teams.
With Dropbox, there is no option for simultaneous work. This feature is there in Google Files. In Microsoft Teams, you can invite team members to collaborate. That is the reason why I prefer Microsoft Teams over Dropbox. It should also have more integration with other solutions.
For how long have I used the solution?
I have been using this solution for nearly two years.
What do I think about the stability of the solution?
It is definitely stable.
What do I think about the scalability of the solution?
It is scalable. There is absolutely no issue in terms of scalability in Dropbox or Microsoft Teams. It all depends on the subscription that you have.
Every member of the company uses Dropbox to save whatever files they are working on, and my company has around 3,000 employees.
How are customer service and technical support?
I haven't had any issues, but with the added advantages that Microsoft Teams provides, our move to Microsoft Teams would be better for the employees.
Which solution did I use previously and why did I switch?
We were using Google Drive. We migrated to Dropbox five years ago, and we have been using it since then. We will be migrating to Microsoft Teams very soon.
How was the initial setup?
It is a cloud solution. There is no installation.
What other advice do I have?
We are migrating to Microsoft Teams, so we will not be using Dropbox three months down the line. I would recommend this solution, but it also depends on what is your end goal. If there is a lot of collaboration within files, not at the folder level, Dropbox serves the purpose. If you need to collaborate on a project on a higher level, Microsoft Teams is a better option. It also lets you do a lot of project planning.
I would rate Dropbox an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Technical Product Marketing Manager at SnapLogic
Dropbox has dramatically changed my productivity for the better
Valuable Features:
Dropbox has been incredibly reliable in real time from any device at any time I need files. I saved an incredible amount of productivity using Dropbox for both personal and professional pursuits. It does an automatic backup of files as you're working on them so I've never lost significant data.
Use of Solution:
1.5 years
Other Advice:
In one case, when my phone was stolen, I was able to locate it because the person who ended up with the phone was taking pictures that linked to my Camera Uploads.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Analyst at a tech services company with 1,001-5,000 employees
Control access levels and share documents quickly
Pros and Cons
- "Dropbox allows me to organize files well. I can name files in such a way as to lead students to the right destination."
- "The search could be made more intuitive."
What is most valuable?
The Dropbox feature I like the most is being able to control the level of access I want to give to different people within my team. The second feature that I like is the ability to quickly share multiple documents of different types with the team. Dropbox allows me to organize files well. I can name files in such a way as to lead students to the right destination.
What needs improvement?
It would be great to be able to have multiple files open within Dropbox without having to leave the file I'm currently using.
The search could be made more intuitive. Right now, the search function works in a way that is very similar to the way it works on a laptop. Where you'll have a folder within a folder, etc. It would be a lot more intuitive if I could directly put in my link and restore destination rather than sharing the address of that folder.
It would be good if Dropbox could account for grammatical errors as well in the search function. For example, if there is a mistake in the spelling I have put in, it should suggest a destination.
A better data reviver would also be great.
For how long have I used the solution?
I have been using this solution for seven months.
What do I think about the stability of the solution?
If a file is shared with me and I've never opened it, it won't upload it to the local drive. This is very inconvenient if my internet connection goes out.
What do I think about the scalability of the solution?
We don't have a massive team size; the team is around 60 to 70 people. I've been able to share some files with all of them, while others I've only been able to share with only a few.
How are customer service and technical support?
I have no experience with Dropbox's technical support.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Analyst at Digital1st
Ensures current version of documents are used. Would like to see an improvement in ease of use.
Pros and Cons
- "It ensures all our staff are using the current version of our documents."
- "Improve the ease of use. Sometimes, occasional users struggle to login again and access documents."
What is our primary use case?
We use it for storing, retrieving, and sharing data. When teams work together, they may use documents which govern how the work is done or the product works.
Dropbox enables storing such documents centrally and retrieving them as required.
How has it helped my organization?
It ensures all our staff are using the current version of our documents. When a document is updated, the author updates it on his laptop and Dropbox updates the central document in the cloud.
What is most valuable?
Work documents are dynamic. As staff work on them, they change. It is important that when a staff member is working with any document, he/she uses the most current version. Dropbox enables this to happen through syncing, which enables updating a document as it is being worked on.
What needs improvement?
Improve the ease of use. Sometimes, occasional users struggle to login again and access documents. This can be very frustrating.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Developer / Team Lead at a computer software company with 11-50 employees
An easy-to-install and stable solution for storing the data, but there can be more free storage
Pros and Cons
- "It is easy to install. It is stable and scalable."
- "The free storage can be increased."
What is our primary use case?
I am using it to keep my data.
What is most valuable?
It is easy to install. It is stable and scalable.
What needs improvement?
The free storage can be increased.
For how long have I used the solution?
I have been using this solution for a few years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
I have not contacted their support.
Which solution did I use previously and why did I switch?
I didn't use any other solution previously.
How was the initial setup?
It is easy. It is a matter of minutes.
What about the implementation team?
I can install it myself.
What other advice do I have?
I would recommend this solution. I would rate it a seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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Great detailed review by the author.
Agree with reviewer on pros and cons, though i would like to add few:
1) User Interface is easy to use and appealing.
2) Available for various platforms like Windows, Linux etc.
3) Provides software, which is syncronized with their web, so you will get notifications and alerts when the file is added, deleted or changed.