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reviewer933312 - PeerSpot reviewer
Senior Software Engineer at a computer software company with 5,001-10,000 employees
Real User
Allows for easy retrieval
Pros and Cons
  • "I can use the cloud version for storage and easy retrieval."
  • "While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space."

What is our primary use case?

I only use the solution for personal use, on my mobile and computers. I use it exclusively for my file storage needs and do so on a personal, not organizational, basis. 

What is most valuable?

The solution obviates the need to store any extra sets of files or to do so on my physical device. I can use the cloud version for storage and easy retrieval. 

What needs improvement?

The solution allows one only a certain amount of free storage, but he must pay for a subscription, perhaps on a six-month basis, if he wishes to maintain this. While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space. 

For how long have I used the solution?

While I cannot say for certain exactly how long I have been using Dropbox, I know it has been a long time. 

Buyer's Guide
Dropbox
November 2024
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I am not in a position to comment on the scalability. 

I have no intention of increasing my usage. I am happy with what I am using right now. 

How are customer service and support?

I have not contacted Dropbox or Android technical support. 

How was the initial setup?

As the solution is cloud-based, there is no installation involved. 

What's my experience with pricing, setup cost, and licensing?

The solution allows one only a certain amount of free storage, but he must pay for a subscription, perhaps on a six-month basis, if he wishes to maintain this. While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space.

What other advice do I have?

I cannot comment on the performance, as I have not contemplated this, the solution being for personal use only. When I will no longer be in need of the solution, I will stop making use of it. 

I do not work on the actual software, but am just an end user. 

I do not have any specific advice for one who is contemplating using the solution. Each person must choose for himself if he wishes to use it. This said, I would recommend the solution for file storage needs. 

I rate Dropbox as a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Engineer at Lorenzo Imperatrice
Real User
Top 10
Simple, affordable, easy to use, and enables sharing and backup of documents
Pros and Cons
  • "The solution is easy to use."
  • "The product must be more user-friendly."

What is our primary use case?

We use the solution to back up documents and folders related to my work. I also use it to back up my personal data.

What is most valuable?

The tool’s ability to share documents and create backups is valuable. The solution is compatible with different platforms like Windows, macOS, and Linux. The security features are important. I rate the security a ten out of ten. The solution is easy to use. It is stable and simple.

What needs improvement?

The product must be more user-friendly.

For how long have I used the solution?

I have been using the solution for ten years.

What do I think about the stability of the solution?

The product is very stable. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

I am the only user. I rate the product’s scalability a ten out of ten.

How was the initial setup?

The setup was simple. The product is cloud-based.

What about the implementation team?

I deployed the tool myself.

What's my experience with pricing, setup cost, and licensing?

Dropbox is a low-cost product. Dropbox is one of the cheapest tools in the market. I rate the pricing one out of ten.

What other advice do I have?

I solve the problems I face with the tool myself. I recommend the solution to others. Overall, I rate the product a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Buyer's Guide
Dropbox
November 2024
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Founder/Director at Thoughtschools
Real User
Top 5Leaderboard
Provides good stability, but the data recovery feature for the free version needs improvement
Pros and Cons
  • "The product's most valuable feature is storage."
  • "They should archive the data."

What is our primary use case?

I use Dropbox to store files and pictures.

How has it helped my organization?

The application helps free up storage space on my phone. I mostly have all the data in Dropbox.

What is most valuable?

The product's most valuable feature is storage.

What needs improvement?

The product's data recovery feature for the free version needs improvement. Once, I had lost all the data. When I contacted the support team, they were unable to retrieve it. They should archive the data.

For how long have I used the solution?

I have been using Dropbox for more than ten years.

What do I think about the stability of the solution?

The product has good stability. However, it has some performance issues. It needs a better warehouse for data backup. They should provide more storage for the free version.

How are customer service and support?

The response from the technical support team could be faster. They sometimes take two days to reply to an email, whereas sometimes, they respond in two hours. There is nothing specific.

How was the initial setup?

The initial setup is very easy. It takes two to three minutes to complete. I can  easily use it on the desktop, web, and mobile. It is well-integrated with Google and a few other email providers.

What other advice do I have?

I recommend Dropbox for personal use, as it is a free tool. You can store data and ensure security. I rate it a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ali-Haider - PeerSpot reviewer
System Analyst at PureCS
Real User
A tool that provides users with a good capacity to save and share files
Pros and Cons
  • "The product's initial setup phase was easy."
  • "Considering the solution's shortcomings, I want the product to be more user-friendly and offer more storage capacity."

What is our primary use case?

It is just a normal tool for file-sharing purposes and a common platform that allows people to save and access files from different users.

What is most valuable?

The most valuable feature of the solution stems from the user-friendly capacity it provides me to save and share files.

What needs improvement?

Considering the solution's shortcomings, I want the product to be more user-friendly and offer more storage capacity.

The solution is expensive and should be made cheaper.

For how long have I used the solution?

I have been using Dropbox for three to four years.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a seven to eight out of ten.

What do I think about the scalability of the solution?

It is a scalable solution.

I use the solution for my personal use cases.

Which solution did I use previously and why did I switch?

I have experience with OneDrive and Google Drive. I moved to Dropbox from some other solutions to test it out.

How was the initial setup?

The product's initial setup phase was easy.

The product's installation phase needs to follow just two or three steps.

The solution is deployed on the cloud.

What about the implementation team?

I managed the product's installation in our company.

What's my experience with pricing, setup cost, and licensing?

I need to pay towards the licensing costs attached to the solution. The solution is expensive.

What other advice do I have?

I recommend the solution to those who plan to use it.

I rate the overall product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
retired at 0
Real User
An easy-to-use backup solution but have high pricing
Pros and Cons
  • "Dropbox is easy to use."

    What is our primary use case?

    We use the solution for backup in our organization.

    What is most valuable?

    Dropbox is easy to use.

    What needs improvement?

    The product could be cheaper.

    What do I think about the stability of the solution?

    The product is very stable.

    What do I think about the scalability of the solution?

    The solution’s scalability is good. I back up on a weekly basis.

    Which solution did I use previously and why did I switch?

    I've used my EMC storage.

    How was the initial setup?

    The initial setup is straightforward and takes a few minutes to complete. We did it in-house.

    What's my experience with pricing, setup cost, and licensing?

    The solution charges after 5GB of storage.

    What other advice do I have?

    Overall, I rate the solution a seven out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    CAD Engineer at Pro AV
    Real User
    Helps to open files but improvement is needed in file storage
    Pros and Cons
    • "I use the product to open files."
    • "Dropbox needs to increase its storage."

    What is our primary use case?

    I use the product to open files.

    What needs improvement?

    Dropbox needs to increase its storage. 

    What do I think about the stability of the solution?

    I rate the tool's stability a ten out of ten. 

    What do I think about the scalability of the solution?

    I use the solution for my personal purpose. 

    How are customer service and support?

    I haven't contacted tech support yet. 

    How was the initial setup?

    Dropbox's deployment is straightforward and very quick. 

    What's my experience with pricing, setup cost, and licensing?

    I don't pay any licensing costs. 

    What other advice do I have?

    I rate Dropbox a ten out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Chris Grego - PeerSpot reviewer
    Business Development Manager at TPIsfotware
    Real User
    Top 5
    A stable and easy-to-deploy solution that is scalable and can easily read and share data
    Pros and Cons
    • "The initial setup is simple and straightforward."
    • "The product must provide users with the ability to edit and modify documents."

    What is our primary use case?

    I use the solution for sharing data. I also use it for sharing project responsibilities with my team.

    What is most valuable?

    We use it in our development and production environments. The product has created an industry standard.

    What needs improvement?

    The product must provide users with the ability to edit and modify documents.

    For how long have I used the solution?

    I have been using the solution for five years. I am using the latest version of the solution.

    What do I think about the stability of the solution?

    I rate the solution’s stability a ten out of ten.

    What do I think about the scalability of the solution?

    I rate the tool’s scalability a ten out of ten. More than 20 people are using the product in our organization. We do not have plans to increase the number of users.

    Which solution did I use previously and why did I switch?

    I was using IBM’s product. I prefer IBM’s product because it collaborates with the embedded cloud.

    How was the initial setup?

    The initial setup is simple and straightforward. The product can read and share data on Microsoft pretty easily. The deployment took 15 to 20 minutes.

    What about the implementation team?

    We deployed the solution in-house. To deploy the product, we must follow simple steps. We do not need the help of a consultant. We just need to read the steps on the website. We need only one junior engineer to manage and maintain the solution.

    What's my experience with pricing, setup cost, and licensing?

    We must pay when we upsize to a larger space.

    Which other solutions did I evaluate?

    I prefer Google One over Dropbox. We use Dropbox only to separate our files. Google One has similar features to Dropbox. However, Google One is better than Dropbox because of the complex environment that Google provides.

    What other advice do I have?

    The newcomers like Google One, Microsoft, IBM, and other products have similar features. We have a regulation not to use much in the cloud. We tend to use the tools offered by our local vendors. Overall, I rate the tool a ten out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Juan Pr - PeerSpot reviewer
    IT Professional at NTT Security
    Real User
    Simple to use and stable; sharing files is easy
    Pros and Cons
    • "What I like most about Dropbox is that it's very, very easy to use. It's also easy to share files through it."
    • "A room for improvement in Dropbox is document editing. It would be nice to have the functionality of editing the document with other people at the same time. This is something that can be done on Office 365, and it's a feature I'd like to see in the next release of Dropbox."

    What is our primary use case?

    I use Dropbox mostly for collaboration. If I want to share a document that needs to be edited by my team, I use Dropbox.

    What is most valuable?

    What I like most about Dropbox is that it's very, very easy to use. It's also easy to share files through it.

    What needs improvement?

    A room for improvement in Dropbox is document editing. It would be nice to have the functionality of editing the document with other people at the same time. This is something that can be done on Office 365, and it's a feature I'd like to see in the next release of Dropbox.

    For how long have I used the solution?

    I've been using Dropbox for more than five years.

    What do I think about the stability of the solution?

    Dropbox is a pretty stable solution, particularly because it is cloud-based.

    What do I think about the scalability of the solution?

    Dropbox is a scalable solution. Its scalability is based on the plan guide or on the plan that you use.

    Which solution did I use previously and why did I switch?

    I used Office 365, and I chose Dropbox because it's more simple, especially for private or personal use.

    How was the initial setup?

    Because it is on the cloud, no installation is required for you to use Dropbox.

    What's my experience with pricing, setup cost, and licensing?

    I don't have information on Dropbox licensing costs.

    Which other solutions did I evaluate?

    I evaluated Office 365.

    What other advice do I have?

    I use Dropbox personally and not for work.

    I would recommend Dropbox to other people who want to start using it because it's a very, very simple solution.

    My rating for Dropbox is eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
    Buyer's Guide
    Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.