Try our new research platform with insights from 80,000+ expert users
reviewer1630506 - PeerSpot reviewer
IT Project Manager, Senior Java Developer at a financial services firm with 1,001-5,000 employees
Real User
Simplicity is key - sharing files with others and accessibility from anywhere
Pros and Cons
  • "Simple to share files with others."
  • "It's an expensive solution."

What is our primary use case?

This solution is for my personal use and the primary use case is for storing files.

What is most valuable?

I like the ability to share with others who have Dropbox accounts and the fact that it's accessible from anywhere. Overall, it's a very good software.

What needs improvement?

The drawback to this product is the cost. When you use other solutions such as Google Drive or Microsoft, their office suite is accessible and integrated with other things. Dropbox is just a files product. If Dropbox wants to compete, they should be offering it at a reasonable price given that the product is only a file storage solution.

For how long have I used the solution?

I've been using this solution for a couple of years. 

Buyer's Guide
Dropbox
December 2024
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

Which solution did I use previously and why did I switch?

I used Google Drive for a long time. I switched to Dropbox at a time when Google still used labels to organize structure and it was quite annoying to create a folder structure in Google Drive. I switched to Dropbox because it was easier to use.

What's my experience with pricing, setup cost, and licensing?

I've stopped paying Dropbox because I'm spending more time on Microsoft these days. 

What other advice do I have?

This is a great solution, it's just too expensive. Microsoft has better deals with the Windows 365 suite and with a Visual Studio subscription you get additional space. You can bundle together several products from Microsoft. OneDrive is normally free and offers more or less the same features as Dropbox just not as nice. If it's just a matter of sharing something, I would recommend Dropbox. If there's a need for computer backup or photograph backup, then I would strongly recommend something else because the cost is prohibitive on Dropbox.

I rate the solution a nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Samir Faruqui - PeerSpot reviewer
Manager Digital Transformation at a manufacturing company with 1,001-5,000 employees
Real User
Reasonably priced cloud-based file storage that's easy to use
Pros and Cons
  • "I like how user-friendly the solution is."
  • "The pricing could be better and so could the amount of storage space. I feel like for the price, they don't offer very much storage space, especially when compared to competitors like Google."

What is our primary use case?

I use Dropbox for personal use, mainly for storing photographs and other personal documents. 

What is most valuable?

I like how user-friendly the solution is. 

What needs improvement?

The pricing could be better and so could the amount of storage space. I feel like for the price, they don't offer very much storage space, especially when compared to competitors like Google. 

I would like to see the solution more flexible and open, and certainly more affordable. 

How was the initial setup?

No installation was necessary because it's all on the cloud. 

What's my experience with pricing, setup cost, and licensing?

I believe I pay around $5 per month for the license. 

What other advice do I have?

I rate this solution an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dropbox
December 2024
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Real User
Easy to use, scalable, and very reliable
Pros and Cons
  • "The solution is very clear and easy to use."
  • "The solution could be a bit less expensive."

What is our primary use case?

The solution is primarily used for storing my personal files. I store items such as photos, maybe some documents, and faxes from everywhere.

What is most valuable?

The solution is stable. the reliability has been great.

The product can scale well.

The solution is very clear and easy to use. 

What needs improvement?

The solution could be a bit less expensive. They should make the pricing more reasonable. 

For how long have I used the solution?

I've been using the solution for maybe two years at this point. It hasn't been too long just yet.

What do I think about the stability of the solution?

The stability of the solution is very good. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. The performance has been good.

What do I think about the scalability of the solution?

The product can scale. If a company needs to expand it, it can.

How are customer service and technical support?

I've never reached out to technical support in the past. I've never had issues and therefore there has never been a need. However, due to this, I can't speak to how helpful or responsive they might be.

Which solution did I use previously and why did I switch?

I also use Google Cloud. I use both of these solutions for various tasks. 

What's my experience with pricing, setup cost, and licensing?

The price could be a bit better. There are other options you could go to that wouldn't be as much.

We pay for the solution on a yearly basis. 

Which other solutions did I evaluate?

I've also evaluated Google Cloud and have compared the two solutions. 

What other advice do I have?

I'm a customer and an end-user. I mainly use the solution for my own personal documents and other digital items. 

I'd rate the solution at a seven out of ten. For the most part, we've been happy with its capabilities. 

I would recommend the solution to other companies and users. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Neetu Majumdar - PeerSpot reviewer
Senior Quality Assurance Analyst at a manufacturing company with 10,001+ employees
Real User
Stable, scalable and easy to install
Pros and Cons
  • "As the solution is cloud-based, installation is easy."
  • "The solution could be better integrated with other platforms."

What is our primary use case?

Dropbox can be useful for one's organization and personal usage.

We employ it for personal use. 

What needs improvement?

The solution could be better integrated with other platforms. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

I have not had occasion to contact technical support. 

How was the initial setup?

As the solution is cloud-based, installation is easy. 

What's my experience with pricing, setup cost, and licensing?

I cannot speak with certainty about the price. The solution does not come with a licensing cost. 

Which other solutions did I evaluate?

We used Google prior to making use of the solution. We felt Dropbox to be an appropriate alternative. 

What other advice do I have?

I would recommend the solution to others. 

I rate Dropbox as an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2497986 - PeerSpot reviewer
Computer Networks and Systems Support Engineer at a real estate/law firm with 11-50 employees
Real User
Top 5
Provides an ease of transferring files, but there could be better integration with other tools
Pros and Cons
  • "The setup was straightforward."
  • "The product improvement could include better integration with other tools and more advanced file versioning features."

What is our primary use case?

We use Dropbox primarily for transferring files to others for personal use and basic file-sharing needs.

What is most valuable?

The product's most valuable feature was its ease of transferring files.

What needs improvement?

The product improvement could include better integration with other tools and more advanced file versioning features. Enhanced stability and performance would also be beneficial.

What do I think about the stability of the solution?

The product stability needs improvement. 

How was the initial setup?

The setup was straightforward. It involved a simple installation process with minimal configuration requirements.

What about the implementation team?

I implemented the product myself. 

What other advice do I have?

Dropbox is one of many file-sharing solutions available. While it is reliable for basic use, many other options have better features for enterprise needs.

I rate it a six out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
PeerSpot user
reviewer968298 - PeerSpot reviewer
Senior Account Manager at a manufacturing company with 10,001+ employees
Real User
Reliable and meets basic needs, but the interface could have bigger buttons
Pros and Cons
  • "Dropbox is reliable, and I've never reached the storage limits."
  • "The interface could have bigger buttons."

What is most valuable?

Dropbox is reliable, and I've never reached the storage limits.

What needs improvement?

The interface could have bigger buttons.

For how long have I used the solution?

I've been using Dropbox for the last couple of years.

What do I think about the stability of the solution?

Dropbox is stable enough to use. It's fine.

How was the initial setup?

Dropbox is a cloud storage solution, so there's not a whole lot to set up.

What other advice do I have?

I rate Dropbox seven out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Real User
Integration with Microsoft Office synchronizes your documents so they are always current
Pros and Cons
  • "I like the synchronization, and the integration with Microsoft Office is good."
  • "The problem with the storage is that you are only able to synchronize the information within the amount of storage that you have. It doesn't matter if you are accessing from a team member who has more storage, the limitations are with your storage."

What is our primary use case?

I use Dropbox for document and file sharing.

I am more active now because I am using my personal storage to share project files.

What is most valuable?

I like the synchronization, and the integration with Microsoft Office is good. The synchronization is between your local storage and Dropbox. You can download a work file from the storage, work on it from your personal computer, and then you can save it.

It's easy to work in Microsoft Office on your computer and to have the ability to load a document that updates to the storage. It's a good thing. For example, on the contrary, with Google Docs, you have to work inside of Google Docs to stay synchronized.

What needs improvement?

The file storage space between a business account and a personal account is not compatible. For example, if a person has a business account and has storage of one terabyte where he stores files into, and I have a personal account with only ten gigabytes available for me to view, then all of the files are stored in my team member's business account. Once I have reached the ten gigabytes of storage, I am not able to synchronize any data even though my teammate, who has one terabyte of storage, is where the files are stored.

The problem with the storage is that you are only able to synchronize the information within the amount of storage that you have. It doesn't matter if you are accessing from a team member who has more storage, the limitations are with your storage.

This is a problem that I am facing. If I withhold my storage and someone shares a file with me, I will not be able to synchronize locally because I personally do not have enough storage.

For how long have I used the solution?

I have been using Dropbox for five or six years. 

I am using it more thoroughly now because I am using it for a particular project.

What do I think about the stability of the solution?

This solution is stable. I have not come across any issues.

What do I think about the scalability of the solution?

This solution is scalable. It's always scalable because you can always pay to get more storage.

How are customer service and technical support?

I have not contacted technical support.

How was the initial setup?

The initial setup was easy. I have a technical background, so for me, it was easy.

What about the implementation team?

I implemented it myself. It was no problem.

What other advice do I have?

The main difference between dropbox and other solutions that I have used is the synchronization in using local software to the account. You can work in the file in your local office and it will synchronize to the cloud.

You are also always working with the latest version of the document.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
DivyaVyas - PeerSpot reviewer
R&D Engineer at a retailer with 10,001+ employees
Real User
Simple drag and drop feature, reliable, and simple setup
Pros and Cons
  • "The most valuable feature of Dropbox is its user-friendliness. You can drag and drop files you want to store easily. Additionally, the speed of the solution is great if you have a fast connection."
  • "Dropbox could improve by increasing its storage."

What is our primary use case?

I am using Dropbox to store my files, such as documents and photos.

What is most valuable?

The most valuable feature of Dropbox is its user-friendliness. You can drag and drop files you want to store easily. Additionally, the speed of the solution is great if you have a fast connection.

What needs improvement?

Dropbox could improve by increasing its storage.

For how long have I used the solution?

I have been using Dropbox for approximately 10 years.

What do I think about the stability of the solution?

Dropbox is stable.

What do I think about the scalability of the solution?

The scalability of Dropbox has been good for my personal use.

How are customer service and support?

I have not used the support from Dropbox.

Which solution did I use previously and why did I switch?

I used Google previously.

How was the initial setup?

The initial setup of Dropbox was good.

What about the implementation team?

There is no need for technicians for the implementation of this solution. It is simple to do.

What other advice do I have?

I would recommend this solution to others.

I rate Dropbox a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.