The ability to share files across the world with business partners, family and friends is the most valuable feature. I learned of Dropbox from a friend after an adventure zip lining. Ever since I had used it for personal collaboration and file sharing and pictures that we wouldn't want to post on Facebook.
CEO at a computer software company with 51-200 employees
Dealing with permissions are an issue. The ability to share files across the world with business partners is valuable.
What is most valuable?
What needs improvement?
Shared folders count against your total storage space. So I have had to delete multiple libraries in order to receive a share.
Finding and sharing links to files and libraries are often a pain to find and manage.
Dealing with permissions are an issue. Sometimes we need to find a person's email address. Some people use three to four different emails. Someone added me to a library via email, but later when needing to send me an email, they couldn't find it. Dropbox would not give them my email address, the one they had to submit in the first place to add me to the list.
Shared folders from other people don't count against your total size.
Personal address book so when we add someone, they're information is saved so we can lat a later time email them or add the person to another share.
Larger storage allocations as two GB is eaten up quite fast with sharing of pictures, video and files.
Lower price range. The cost for gain is just not lined up with other business offerings.
A much easier to navigate web interface. Sharing a file should be as easy as sharing a YouTube video. Finding that link is not always so simple.
What was my experience with deployment of the solution?
I've had no issues with deployment.
What do I think about the stability of the solution?
I've had no issues with stability.
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Dropbox
January 2025
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What do I think about the scalability of the solution?
I've had no issues with scalability, except the limited total storage space.
Which other solutions did I evaluate?
A year or two back, we were upgrading a Customer Relations Management (CRM) database system. The database is heavily used among 8,000+ employees and was severely lagging in response times. This means longer times on phones with clients and a lower satisfaction rating with both employee and client.
So we upgraded the main database to a massive IBM K series Power running AIX. But now the SAN was the bottleneck. The 10TB Tier 1 SAN we were using just wasn't fast enough. So the database was split into archive and 4 year data. But the mix of spinning disk and SSD was just not giving us the cutting edge we needed to provide our staff with blazing fast performance and a higher degree of customer satisfaction with shorter phone time.
So we went back and threw the budget away and went with a 100% SSD solution. The storage team had never done anything like this so we had to work with them on acquisition and building. Then we ran 12 Fibre cables from the back of the IBM system to the SAN switch and to the SAN. We made it so it was exclusive to this system to remove any potential bottlenecks.
The directly attached SSD has performed amazingly since the switch and has bolstered employee productivity, report generation speeds and a slew of other tasks directly related to the CRM platform.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Computer Networks and Systems Support Engineer at a real estate/law firm with 11-50 employees
Provides an ease of transferring files, but there could be better integration with other tools
Pros and Cons
- "The setup was straightforward."
- "The product improvement could include better integration with other tools and more advanced file versioning features."
What is our primary use case?
We use Dropbox primarily for transferring files to others for personal use and basic file-sharing needs.
What is most valuable?
The product's most valuable feature was its ease of transferring files.
What needs improvement?
The product improvement could include better integration with other tools and more advanced file versioning features. Enhanced stability and performance would also be beneficial.
What do I think about the stability of the solution?
The product stability needs improvement.
How was the initial setup?
The setup was straightforward. It involved a simple installation process with minimal configuration requirements.
What about the implementation team?
I implemented the product myself.
What other advice do I have?
Dropbox is one of many file-sharing solutions available. While it is reliable for basic use, many other options have better features for enterprise needs.
I rate it a six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jul 26, 2024
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Dropbox
January 2025
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Digital Transformation Manager at a construction company with 1,001-5,000 employees
Simple document sharing, scalable, and easy to use
Pros and Cons
- "One of the most useful features of Dropbox is its ease of use."
What is our primary use case?
I used Dropbox for personal use for data management and storage.
What is most valuable?
One of the most useful features of Dropbox is its ease of use.
For how long have I used the solution?
I have been using Dropbox for approximately three years.
What do I think about the scalability of the solution?
Dropbox is a scalable solution.
How are customer service and support?
I have not used the support for Dropbox.
Which solution did I use previously and why did I switch?
I used Google Cloud previously and I switched to Dropbox because it was easier to use it was simple to share documents.
What's my experience with pricing, setup cost, and licensing?
Dropbox could be less expensive, and I pay monthly.
What other advice do I have?
Dropbox is a good solution for data storage. I am 100 percent satisfied.
I rate Dropbox a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Account Manager at a manufacturing company with 10,001+ employees
Reliable and meets basic needs, but the interface could have bigger buttons
Pros and Cons
- "Dropbox is reliable, and I've never reached the storage limits."
- "The interface could have bigger buttons."
What is most valuable?
Dropbox is reliable, and I've never reached the storage limits.
What needs improvement?
The interface could have bigger buttons.
For how long have I used the solution?
I've been using Dropbox for the last couple of years.
What do I think about the stability of the solution?
Dropbox is stable enough to use. It's fine.
How was the initial setup?
Dropbox is a cloud storage solution, so there's not a whole lot to set up.
What other advice do I have?
I rate Dropbox seven out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Analyst at a tech services company with 1,001-5,000 employees
Easy to use option for Windows users and others
Pros and Cons
- "I think Dropbox is a good option for Windows users because it's easy to use in Windows and a user can access all other products and software."
- "Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible."
What is most valuable?
Dropbox is easy to use. I installed it on my laptop and I just copy and paste my files into a folder. I can use the Microsoft Office package, like Microsoft Office, Excel, or PowerPoint. I can edit my files easily and all of my coworkers can check them at the same time. It's a really good option for me.
What needs improvement?
I think Google Drive shows the log of the file better than Dropbox and its installation and use are easier than Dropbox.
Dropbox is a little bit complex and it could be that someone would have a hard time using it. For example, I am a computer engineer so it's easy for me to install a software and solve a problem, for example, the installation process. But maybe somebody would not be able to do it. I think Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible.
For how long have I used the solution?
I use Dropbox two or three times a week.
What do I think about the stability of the solution?
I think it is stable. We used Microsoft products like Windows for more than 10 years, in particular Office and Excel, and they are sustainable and we can track them all the time. I think Dropbox is good, too.
What do I think about the scalability of the solution?
In my team, I think more than 10 people are using Dropbox - between 10 and 20.
All of us use it as separate users but we share files. We don't use the professional package.
How was the initial setup?
There is no installation.
Which other solutions did I evaluate?
I evaluated Google Drive.
What other advice do I have?
I think Dropbox is a good option for Windows users because it's easy to use in Windows and a user can access all other products and software.
On a scale of one to ten, Dropbox is not a 10, but I'm not sure it's an eight or nine. For my personal usage, I would say a nine is good.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Co-Founder
Integration with Microsoft Office synchronizes your documents so they are always current
Pros and Cons
- "I like the synchronization, and the integration with Microsoft Office is good."
- "The problem with the storage is that you are only able to synchronize the information within the amount of storage that you have. It doesn't matter if you are accessing from a team member who has more storage, the limitations are with your storage."
What is our primary use case?
I use Dropbox for document and file sharing.
I am more active now because I am using my personal storage to share project files.
What is most valuable?
I like the synchronization, and the integration with Microsoft Office is good. The synchronization is between your local storage and Dropbox. You can download a work file from the storage, work on it from your personal computer, and then you can save it.
It's easy to work in Microsoft Office on your computer and to have the ability to load a document that updates to the storage. It's a good thing. For example, on the contrary, with Google Docs, you have to work inside of Google Docs to stay synchronized.
What needs improvement?
The file storage space between a business account and a personal account is not compatible. For example, if a person has a business account and has storage of one terabyte where he stores files into, and I have a personal account with only ten gigabytes available for me to view, then all of the files are stored in my team member's business account. Once I have reached the ten gigabytes of storage, I am not able to synchronize any data even though my teammate, who has one terabyte of storage, is where the files are stored.
The problem with the storage is that you are only able to synchronize the information within the amount of storage that you have. It doesn't matter if you are accessing from a team member who has more storage, the limitations are with your storage.
This is a problem that I am facing. If I withhold my storage and someone shares a file with me, I will not be able to synchronize locally because I personally do not have enough storage.
For how long have I used the solution?
I have been using Dropbox for five or six years.
I am using it more thoroughly now because I am using it for a particular project.
What do I think about the stability of the solution?
This solution is stable. I have not come across any issues.
What do I think about the scalability of the solution?
This solution is scalable. It's always scalable because you can always pay to get more storage.
How are customer service and technical support?
I have not contacted technical support.
How was the initial setup?
The initial setup was easy. I have a technical background, so for me, it was easy.
What about the implementation team?
I implemented it myself. It was no problem.
What other advice do I have?
The main difference between dropbox and other solutions that I have used is the synchronization in using local software to the account. You can work in the file in your local office and it will synchronize to the cloud.
You are also always working with the latest version of the document.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Simple drag and drop feature, reliable, and simple setup
Pros and Cons
- "The most valuable feature of Dropbox is its user-friendliness. You can drag and drop files you want to store easily. Additionally, the speed of the solution is great if you have a fast connection."
- "Dropbox could improve by increasing its storage."
What is our primary use case?
I am using Dropbox to store my files, such as documents and photos.
What is most valuable?
The most valuable feature of Dropbox is its user-friendliness. You can drag and drop files you want to store easily. Additionally, the speed of the solution is great if you have a fast connection.
What needs improvement?
Dropbox could improve by increasing its storage.
For how long have I used the solution?
I have been using Dropbox for approximately 10 years.
What do I think about the stability of the solution?
Dropbox is stable.
What do I think about the scalability of the solution?
The scalability of Dropbox has been good for my personal use.
How are customer service and support?
I have not used the support from Dropbox.
Which solution did I use previously and why did I switch?
I used Google previously.
How was the initial setup?
The initial setup of Dropbox was good.
What about the implementation team?
There is no need for technicians for the implementation of this solution. It is simple to do.
What other advice do I have?
I would recommend this solution to others.
I rate Dropbox a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Deputy Manager - Radio Frequency Planning at X-Net Ltd.
Simple deployment, good performance, and stable
Pros and Cons
- "Dropbox's most valuable features are ease of use and performance."
- "Dropbox could improve by being more secure."
What is our primary use case?
Dropbox can be used for documents, secret documents, and backups.
What is most valuable?
Dropbox's most valuable features are ease of use and performance.
What needs improvement?
Dropbox could improve by being more secure.
For how long have I used the solution?
I have been using Dropbox for approximately one year.
What do I think about the stability of the solution?
Dropbox is a stable solution.
What do I think about the scalability of the solution?
I have found Dropbox to be scalable.
We have approximately 10 people using the solution in my company and we plan to increase usage.
How was the initial setup?
The implementation of Dropbox is simple.
What about the implementation team?
I did the implementation of the solution.
What's my experience with pricing, setup cost, and licensing?
We are using the unlicensed free version of Dropbox.
What other advice do I have?
I would recommend Dropbox to others.
I rate Dropbox an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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