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Neill Walker - PeerSpot reviewer
Enterprise Agile Consultant at Secret
Reseller
Top 5Leaderboard
Useful file requests, highly stable, and quick setup
Pros and Cons
  • "Dropbox offers helpful functionalities for business purposes, such as receiving file requests from external parties like customers who don't have an account. Additionally, it includes features, such as reminders and workflow capabilities."
  • "The price is expensive for individual users."

What is our primary use case?

I use Dropbox for backups.

What is most valuable?

Dropbox offers helpful functionalities for business purposes, such as receiving file requests from external parties like customers who don't have an account. Additionally, it includes features, such as reminders and workflow capabilities.

What needs improvement?

The price is expensive for individual users.

For how long have I used the solution?

I have been using Dropbox for approximately 10 years.

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What do I think about the stability of the solution?

I rate the stability of Dropbox a ten out of ten.

What do I think about the scalability of the solution?

I am an individual user of the solution.

How was the initial setup?

The initial setup of Dropbox is simple and it took approximately 10 minutes.

To access the online service, it was required to create an account, and subsequently, to use the desktop application, which necessitated downloading and installing it.

What's my experience with pricing, setup cost, and licensing?

The pricing for non-corporations is expensive. They have raised their prices and have low storage capacity.

There is a monthly and annual model pay and use solution.

What other advice do I have?

I would recommend this solution to others.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1191660 - PeerSpot reviewer
Co founder BlackRock Pictures and freelance consulting at a media company with 1-10 employees
Real User
Simple access, straightforward implementation, and reliable
Pros and Cons
  • "We don't really use the collaboration features because we have only a small organization. Dropbox is valuable having the hard drive space available, and the access to be able to upload and access the content."

    What is our primary use case?

    We use Dropbox for our files when we finish our projects. For example, once we've done a forming project, we then upload the material. We do a first assembly cut on the material, and then we upload the content to Dropbox.

    The final videos and productions that we use, all go into a Vimeo account that we have.

    What is most valuable?

    We don't really use the collaboration features because we have only a small organization. Dropbox is valuable having the hard drive space available, and the access to be able to upload and access the content.

    For how long have I used the solution?

    I have been using Dropbox for approximately three years.

    What do I think about the stability of the solution?

    Dropbox is a stable solution.

    The only challenge we have is the bandwidth that we have because the stability comes down to the broadband that we're using. We don't have fiber-deployed across the UK. The copper bandwidth speed limitations are what we have.

    What do I think about the scalability of the solution?

    I have found the solution to be scalable.

    We have the producer, director, editor, and our customer base using the solution. We share the files and they only take a look at the files.  They're not doing any editing or modifications.

    How are customer service and support?

    We had some issues closing accounts with the administration support.

    Which solution did I use previously and why did I switch?

    We use Vimeo and Dropbox both in parallel, and we have standalone disc arrays that we use for storage and backup.

    How was the initial setup?

    The implementation is straightforward and we access Dropbox by using a login, whoever needs to access it can use the login.

    We were using Dropbox previously. It was simple to set up the directories and the file-sharing capabilities we needed to use and the different levels of access to some of our stakeholders, customers, and editors.

    What about the implementation team?

    We did the implementation ourselves.

    What was our ROI?

    The solution is meeting our business requirements, but I haven't done a total cost of ownership. What I'd have to do to answer if I have had an ROI properly is to deploy our own storage system and then set up the backup for it locally, in a private cloud environment locally in a data center, and find out what it would cost us to operate. We would probably need an admin in place as well to manage all of it and determine the cost of power, hardware, software, versus what we are paying on a subscription basis for that whole service Dropbox account. I have not done this to determine the cost return.

    What's my experience with pricing, setup cost, and licensing?

    One area that has been a big issue for me is when I tried to close my accounts, it is difficult. We had small personal accounts, and we then wanted to consolidate everything to the business account, but then to cancel and close those smaller accounts, it's a big issue. I still haven't done it and it's quite a long process.

    They can't cancel the license and transfer the data over to the new business account easily. There seem to be some complexities involved.

    We pay annually to use the solution and the price is approximately £600.

    What other advice do I have?

    We are using the five terabyte option of the solution.

    My advice to others would be to keep the deployment simple, and the solution is simple to scale. Put a solution in place that meets your requirements. If it's a new business, put in place what the business is requiring, and if you do need to scale out and increase costs, then it's straightforward to do, it's quite an easy platform to use. They have a few good options available and don't oversubscribe to capacity that you're not going to use.

    I rate Dropbox an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Dropbox
    November 2024
    Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
    816,406 professionals have used our research since 2012.
    Neetu Majumdar - PeerSpot reviewer
    Senior Quality Assurance Analyst at a manufacturing company with 10,001+ employees
    Real User
    Stable, scalable and easy to install
    Pros and Cons
    • "As the solution is cloud-based, installation is easy."
    • "The solution could be better integrated with other platforms."

    What is our primary use case?

    Dropbox can be useful for one's organization and personal usage.

    We employ it for personal use. 

    What needs improvement?

    The solution could be better integrated with other platforms. 

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    The solution is scalable. 

    How are customer service and technical support?

    I have not had occasion to contact technical support. 

    How was the initial setup?

    As the solution is cloud-based, installation is easy. 

    What's my experience with pricing, setup cost, and licensing?

    I cannot speak with certainty about the price. The solution does not come with a licensing cost. 

    Which other solutions did I evaluate?

    We used Google prior to making use of the solution. We felt Dropbox to be an appropriate alternative. 

    What other advice do I have?

    I would recommend the solution to others. 

    I rate Dropbox as an eight out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    IT Manager at Botswana Accountancy College
    Real User
    A stable, scalable, and secure solution for sharing and accessing documents
    Pros and Cons
    • "I don't need to carry my laptop while traveling. I just synchronize whatever I've been doing to Dropbox. After the document is synchronized, I can leave my laptop and use Dropbox wherever I am. I can also easily share a document with my colleagues, no matter how big it is. I can allow them to edit, and the editing will be instant. I can see whatever changes they've made to the document. It doesn't delete a document automatically. If I make a mistake and delete a file, it doesn't automatically delete the file. It gives you the warning to say you're deleting a file. In terms of security, I haven't had any challenges with Dropbox where they tell you that your data is compromised."
    • "The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time. I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded."

    What is most valuable?

    I don't need to carry my laptop while traveling. I just synchronize whatever I've been doing to Dropbox. After the document is synchronized, I can leave my laptop and use Dropbox wherever I am. 

    I can also easily share a document with my colleagues, no matter how big it is. I can allow them to edit, and the editing will be instant. I can see whatever changes they've made to the document.

    It doesn't delete a document automatically. If I make a mistake and delete a file, it doesn't automatically delete the file. It gives you the warning to say you're deleting a file. In terms of security, I haven't had any challenges with Dropbox where they tell you that your data is compromised.

    What needs improvement?

    The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time.

    I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded.

    For how long have I used the solution?

    For corporate data, we started using Dropbox in January, but personally, I have been using Dropbox for a long time.

    What do I think about the stability of the solution?

    It has been very stable from the time I started using it.

    What do I think about the scalability of the solution?

    It is very scalable. It is just a question of choosing a plan depending on the amount of data. If you want to increase your storage from 15 GB to more than 15 GB, you can easily do that. You just make the payment. 

    In terms of the number of users, we have 200 staff members and around 3,000 students. Some people in our organization prefer using Google Drive, and some of them prefer using Dropbox. Therefore, I can't provide the number of users. If we had an enterprise Dropbox where the IT department managed the storage space for different users, I would know how many people are using it and how often. For deployment, we have about five people in total.

    We plan to keep using this solution. If I can get somebody to assist me with the enterprise solution, I will definitely go for it.

    How are customer service and technical support?

    I'm just using it to load the information and then access information, and I haven't faced many challenges.

    Which solution did I use previously and why did I switch?

    We are also using Google Drive for Education. Google Drive Enterprise is for private companies, and Google Drive for Education is for universities. It is less costly than Google Drive Enterprise.

    How was the initial setup?

    It is a cloud-based solution. I created an account and allocated the space. After that, I synchronized my data. I didn't have any challenges. It was just a matter of a few clicks. It took less than five minutes after downloading the whole file.

    What's my experience with pricing, setup cost, and licensing?

    You pay as you go, which is a good thing. There is a monthly fee, and you can also pay annually. This flexibility makes the subscription easier and affordable for some of us. I prefer yearly pricing, which is also slightly cheaper than monthly pricing.

    Which other solutions did I evaluate?

    I didn't evaluate other solutions. It was coming as one of the best options when I was searching on the web. I looked at the product ratings and found it to be a better option.

    What other advice do I have?

    I would definitely recommend this solution for other business users. I would rate Dropbox a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Dileep Maurya - PeerSpot reviewer
    Engineering manager at IDFC Bank
    Real User
    Top 10
    Easy to use, reliable, and scalable
    Pros and Cons
    • "Many people can use the Dropbox service and edit the data, it is simple to use."
    • "The free storage amount should be increased."

    What is our primary use case?

    Dropbox is used for storing data in the cloud. We use it for storing company documents for them to be accessed by other groups. For example, something gets published on Dropbox and we have the link for access.

    What is most valuable?

    Many people can use the Dropbox service and edit the data, it is simple to use.

    What needs improvement?

    The free storage amount should be increased.

    For how long have I used the solution?

    I have been using Dropbox for approximately four years.

    What do I think about the stability of the solution?

    Dropbox is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    We have approximately 500 using this solution in my organization.

    Which solution did I use previously and why did I switch?

    Before we use Dropbox we use our internal storage.

    What's my experience with pricing, setup cost, and licensing?

    The solution is paid for annually.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Dropbox an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Product dei at TMIG
    Real User
    Top 5
    User-friendly and can be used to store and share files
    Pros and Cons
    • "The most valuable feature of the solution is that it is user-friendly."
    • "The scalability of the product is an area with certain shortcomings where improvements are required."

    What is our primary use case?

    I use the solution to store and share my files. It is used for my personal use.

    What is most valuable?

    The most valuable feature of the solution is that it is user-friendly.

    What needs improvement?

    The scalability of the product is an area with certain shortcomings where improvements are required.

    I don't know if the product has an AI assistant-type functionality. In the future, I would want the product to have AI.

    For how long have I used the solution?

    I have been using Dropbox for five years.

    What do I think about the stability of the solution?

    The tool's stability is good. Stability-wise, I rate the solution an eight out of ten.

    What do I think about the scalability of the solution?

    Scalability-wise, I rate the solution a seven out of ten.

    There is only one person who uses the product.

    How are customer service and support?

    I have not contacted the solution's technical support team.

    Which solution did I use previously and why did I switch?

    I have experience with Google Drive.

    How was the initial setup?

    The product's initial setup phase was straightforward.

    The solution can be deployed in a couple of minutes.

    What about the implementation team?

    The solution can be deployed by myself.

    What was our ROI?

    There were no measurable benefits from the use of the product.

    What's my experience with pricing, setup cost, and licensing?

    I was using the free version of the product.

    What other advice do I have?

    I have not tried the integration features associated with the product.

    I haven't had a problem with the security features of Dropbox to meet our company's data protection needs.

    I recommend the product to others who plan to use it.

    I would tell others that Dropbox is a good tool to use since it is stable and reliable.

    I rate the tool an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Dejan Zecevic - PeerSpot reviewer
    Service Delivery Director at SKY EXPRESS IT Security Company
    Real User
    Good usability and no installation required but needs better subscription tiers
    Pros and Cons
    • "We haven't had any issues at all with the solution."
    • "I cannot edit a document at the same time as another user."

    What is most valuable?

    Compared to others, it's much, much better. I can track my work on this. It also supports multiple users. I prefer the useability over other brands and solutions. 

    There's no installation required.

    It's a very stable solution. 

    We haven't had any issues at all with the solution. 

    What needs improvement?

    While it can scale, there's too much difference between plans. We'd prefer it if it had a few other plan options that weren't so big in terms of differences. We'd like more flexible subscription plans. 

    I cannot edit a document at the same time as another user.

    For how long have I used the solution?

    I've been using the solution for two years. 

    What do I think about the stability of the solution?

    The solution is stable and reliable. There are no bugs or glitches and it doesn't crash or freeze. The performance is good. 

    What do I think about the scalability of the solution?

    There is scalability. However, the subscription plans jump too much from one plan to another. There's a very big difference between the two plans.

    Five people are using the solution right now in my company.

    We do not have plans to increase usage. 

    How are customer service and support?

    I've never had any issues and therefore have never reached out to technical support. I can't speak to how helpful or responsive they would be. 

    Which solution did I use previously and why did I switch?

    We did previously use One Drive and Google Drive and other similar solutions. We prefer this solution as it allows for multiple users whereas the others do not. 

    How was the initial setup?

    As it is cloud-based, you do not need to install anything. 

    What was our ROI?

    We did witness an ROI after three months. 

    What's my experience with pricing, setup cost, and licensing?

    I'm not sure about the cost of the solution. 

    What other advice do I have?

    I'd rate the solution six out of ten. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Ahmed Essa - PeerSpot reviewer
    Senior Consultant at Share Technologies
    Real User
    Reliable with good performance and makes it easy to share documents
    Pros and Cons
    • "The performance has been good."
    • "I'd like to see security improved a bit."

    What is our primary use case?

    I usually work with Dropbox to upload my documents. I use it for personal and business needs. 

    What is most valuable?

    Sometimes I work on a site with a lot of restrictions and security policies and I cannot connect to the environment to deliver a package. I usually use Dropbox to upload the package I need and they use my Dropbox to download the package. I usually work with Dropbox to move my data to another site.

    The performance has been good. 

    What needs improvement?

    I'd like to see security improved a bit. 

    I would like to get it to the point where we could offer permission on one file to make one person see that one file only. It might help improve the security of the entire Dropbox.

    For how long have I used the solution?

    I started using the solution about six years ago. It's been a while. 

    What do I think about the stability of the solution?

    I'm very happy with the performance. It's stable and reliable. There aren't bugs or glitches. It doesn't crash or freeze. 

    What do I think about the scalability of the solution?

    The scalability is very good. It's not a problem to expand. You can buy more capacity as needed. 

    I'm not sure how many people are using the solution in my organization. 

    How are customer service and support?

    I have not dealt with support before. I can't speak to how helpful or responsive they would be.

    Which solution did I use previously and why did I switch?

    I've also used Google Drive.

    What's my experience with pricing, setup cost, and licensing?

    We're satisfied with the pricing. It's fine. If you need to increase storage, you can just buy more capacity. That said, I don't directly deal with licensing. 

    What other advice do I have?

    As this solution is on the cloud, we're always using the latest version of the product.

    I'd recommend the solution to others. I would rate it eight out of ten. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
    Buyer's Guide
    Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.