I use it to sort out the space limitation for emails and real-time file sharing and editing.
Security consultant at a computer software company with 1,001-5,000 employees
Best solution in terms of space, file sharing, and live editing
Pros and Cons
- "It is the best solution in terms of space, file sharing, and live editing. I can share and edit files with multiple users."
- "They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage."
What is our primary use case?
What is most valuable?
It is the best solution in terms of space, file sharing, and live editing. I can share and edit files with multiple users.
What needs improvement?
They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage.
For how long have I used the solution?
I have been using it since I started working.
Buyer's Guide
Dropbox
February 2025
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
What do I think about the scalability of the solution?
Almost everyone in our organization is using this solution.
How are customer service and support?
I have never contacted their technical support.
How was the initial setup?
It is a cloud-based solution, but there is a desktop version as well that you can install on your local machine to increase the upload and download speed.
What other advice do I have?
I would recommend this solution. Even if I don't recommend it, people know it very well. It is a famous brand and a famous product.
I would rate Dropbox a 10 out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Analyst at Digital1st
Ensures current version of documents are used. Would like to see an improvement in ease of use.
Pros and Cons
- "It ensures all our staff are using the current version of our documents."
- "Improve the ease of use. Sometimes, occasional users struggle to login again and access documents."
What is our primary use case?
We use it for storing, retrieving, and sharing data. When teams work together, they may use documents which govern how the work is done or the product works.
Dropbox enables storing such documents centrally and retrieving them as required.
How has it helped my organization?
It ensures all our staff are using the current version of our documents. When a document is updated, the author updates it on his laptop and Dropbox updates the central document in the cloud.
What is most valuable?
Work documents are dynamic. As staff work on them, they change. It is important that when a staff member is working with any document, he/she uses the most current version. Dropbox enables this to happen through syncing, which enables updating a document as it is being worked on.
What needs improvement?
Improve the ease of use. Sometimes, occasional users struggle to login again and access documents. This can be very frustrating.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Dropbox
February 2025
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
Senior Technical Product Marketing Manager at SnapLogic
Dropbox has dramatically changed my productivity for the better
Valuable Features:
Dropbox has been incredibly reliable in real time from any device at any time I need files. I saved an incredible amount of productivity using Dropbox for both personal and professional pursuits. It does an automatic backup of files as you're working on them so I've never lost significant data.
Use of Solution:
1.5 years
Other Advice:
In one case, when my phone was stolen, I was able to locate it because the person who ended up with the phone was taking pictures that linked to my Camera Uploads.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director, CEE Investment Services at a real estate/law firm with 10,001+ employees
Convenient cloud storage, backup options available, and initial setup straightforward
Pros and Cons
- "The most valuable feature of this solution is its convenience, I can retrieve files online from various places. It has backup options in case something was to go wrong with my computer I can restore my files."
What is our primary use case?
I use Dropbox service for personal use to store files of all types. The organization where I work does not use this solution. I do not have my personal computer at the moment and that is why I am using Dropbox less frequently than before. When I will have my own personal computer again I think I will use it more often.
What is most valuable?
The most valuable feature of this solution is its convenience, I can retrieve files online from various places. It has backup options in case something was to go wrong with my computer I can restore my files.
For how long have I used the solution?
I have been using this solution for many years.
What do I think about the stability of the solution?
The solution is stable and reliable.
What do I think about the scalability of the solution?
From what I have been using the solution for I have not had any issues with the scalability.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
I am on a monthly subscription for the solution and I am somewhat satisfied with the pricing. However, the price could a bit better.
What other advice do I have?
I would recommend this solution to others.
I rate dropbox an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Engineer (Non IT) at a construction company with 51-200 employees
Dropbox is a very easy-to-use site that allows me to save files to the cloud.
Pros and Cons
- "Dropbox is a very easy-to-use site that allows me to save files to the cloud for retrieval from almost any device (laptop, iPhone, iPad, etc...)."
- "The only thing I have had trouble with is the ability to share files. The recipients of my requests have had difficulty accessing the files."
What is most valuable?
Dropbox is a very easy-to-use site that allows me to save files to the cloud for retrieval from almost any device (laptop, iPhone, iPad, etc...). It has come in very handy on multiple occasions.
What needs improvement?
The only thing I have had trouble with is the ability to share files. The recipients of my requests have had difficulty accessing the files.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Manager at a tech services company with 51-200 employees
Stable solution; Have not run into any delays
Pros and Cons
- "The main feature that I found the most valuable is the ability to link the documents such that they are automatically taken to a page where you can review them."
- "Dropbox could introduce some sort of a notification with respect to how much storage you have left out of what is purchased."
What is our primary use case?
We use Dropbox both for storage and organizing. I'm not doing anything extravagant necessarily with it, but it is a product that works the way I would expect it to and I personally have not had any functionality issues with it.
What is most valuable?
The main feature that I found the most valuable is the ability to link the documents such that they are automatically taken to a page where you can review them.
What needs improvement?
Dropbox could introduce some sort of a notification with respect to how much storage you have left out of what is purchased. For example, I cannot tell you how much storage my company has purchased, nor do I know how much we are currently using. So that might be one thing that could be improved upon.
What do I think about the stability of the solution?
It is a stable solution. I have not run into any delays or lags.
How was the initial setup?
It is extremely easy and straightforward to set up.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
B2B Product Management at a comms service provider with 201-500 employees
Stable and reliable with the option to work on a free version
Pros and Cons
- "The scalability is great for us."
- "The product could always offer more storage."
What is our primary use case?
The solution is primarily used for storing and sharing documents.
What is most valuable?
The solution has worked very well over the years. It's reliable.
We find the product to be stable.
The scalability is great for us.
The product has the option for a free version.
What needs improvement?
The product could always offer more storage.
For how long have I used the solution?
I've been using the solution for several years at this point. I can't speak to the exact amount of time. It's been a long while.
Which solution did I use previously and why did I switch?
I also have experience with Google Drive.
Previously, I likely used a Microsoft product, however, I'm working more with cloud-based options.
How was the initial setup?
It's a cloud-based solution. Therefore, there is no installation process.
What's my experience with pricing, setup cost, and licensing?
I'm using the basic version of the solution. It's free to use.
What other advice do I have?
I use the product for personal use for the most part.
As a cloud-based solution, I'm always using the latest version. It's automatically updated for the users.
I'd rate the solution at a nine out of ten. For our purposes, we've been very happy with its overall capabilities.
I would recommend the product to other users and companies.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: February 2025
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It is true that there is a limited storage space on the free plan. However, there are various things an individual on a free plan can do in order to get extra space free of charge. For instance, every time a user refers a friend to use the cloud storage service, they receive more megabytes of storage space.