Fortinet FortiMail Reviews

Name: Fortinet FortiMail
Brand: Fortinet
Rating: 4.3 (62 reviews)

4.3 out of 5

62 reviews
94% willing to recommend

1,195 followers

What is Fortinet FortiMail?

As cyber attacks become more sophisticated, it is crucial for email security solutions to offer multi-layered protection. Fortinet's proven email security platform, FortiMail, is a comprehensive multi-layered threat protection solution designed to secure users from the full spectrum of email-based threats, which includes zero-day threats, credential impersonation, spam, phishing, malware, and business email compromise (BEC) attacks.

Get the Fortinet FortiMail Buyer's Guide and find out what your peers are saying about Fortinet FortiMail, Microsoft Defender for Office 365, Proofpoint Email Protection and more!

Fortinet FortiMail is the #5 ranked solution in top Email Security solutions. PeerSpot users give Fortinet FortiMail an average rating of 8.6 out of 10. Based on the analysis of the 62 most recent Fortinet FortiMail reviews, the overall sentiment is positive, with a sentiment score of 7.0. Fortinet FortiMail is most commonly compared to Microsoft Defender for Office 365: Fortinet FortiMail vs Microsoft Defender for Office 365. Fortinet FortiMail is popular among the midsize enterprise segment, accounting for 59% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 50% of all views.

Helped 824,052 peers since 2012

Featured reviews

Andras Solt

Head Of Security at Groupama

It's mainly suited for mid-size companies, not for bigger companies like us. We are more than 1,000 people. In fact, we're over 2000 users, so that's why we investigated some other products, and Clearswift, for example. We likely won't increase usage. We're looking at GFI in a year or so.

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ShariqJamil

Technical Manager at a comms service provider with 201-500 employees

There are multiple areas for improvement, such as user visibility, which is less compared to Cisco's secure appliances. Header inspection and containerization, like on-prem premises sandboxing, need enhancement. Improving spam ranking to match international standards is essential. Moreover, Fortinet's position in the Gartner Magic Quadrant needs to improve, as Barracuda and other appliances are currently ahead.

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Rias_Majeed

CTO at Exceed NetSec Computer Trd LLC

Regarding scalability, the challenge lies in the licensing model tied to the hardware appliance. The current setup necessitates choosing between a higher or lower capacity appliance, creating inefficiencies. For instance, if you opt for a smaller appliance designed for up to a hundred users and the client has fewer users, you end up paying for unused capacity. On the other hand, choosing a higher-level appliance for a larger user base may result in unnecessary excess capacity and costs. It would be advantageous if Fortinet could address this issue by offering more flexible licensing options. This way, clients could pay for the specific number of users they have without being constrained by preset appliance capacities. This adjustment would enhance the scalability and cost-effectiveness of Fortinet's email security solution.

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Fortinet FortiMail mindshare

As of December 2024, the mindshare of Fortinet FortiMail in the Email Security category stands at 7.1%, down from 7.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Email Security

PeerAnalyst reports

Type	Title	Date
Category	Email Security	Dec 26, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 26, 2024	Download
Comparison	Fortinet FortiMail vs Microsoft Defender for Office 365	Dec 26, 2024	Download
Comparison	Fortinet FortiMail vs Proofpoint Email Protection	Dec 26, 2024	Download
Comparison	Fortinet FortiMail vs Cisco Secure Email	Dec 26, 2024	Download

Title	Rating	Mindshare	Recommending
Microsoft Defender for Office 365	4.2	15.8%	97%	47 interviews Add to research
Proofpoint Email Protection	4.2	N/A	95%	50 interviews Add to research

Valuable Features

Fortinet FortiMail's most valued features include advanced spam and anti-phishing protection, strong antivirus capabilities, and the user-friendly interface. Its seamless integration with FortiSandbox enhances threat detection, while the greylisting feature effectively reduces spam. Versatile deployment options and scalability cater to various needs. Users appreciate robust data loss prevention, detailed reporting, and efficient mail filtering. The management becomes simpler with intuitive design, and FortiMail facilitates effective email security management, making it highly reliable for protecting against malicious threats.

"I would rate Fortinet FortiMail ten out of ten overall."
"Its threat detection capabilities have been beneficial."
"FortiMail effectively filters all emails coming to our mail server, blocking malicious ones automatically."

Room for Improvement

Fortinet FortiMail needs improvements in its web console interface, deployment, and encryption features. Users want better integration with FortiSandbox and third-party solutions, more advanced analytics, and enhanced reporting options. They also seek easier management, improved filtering, and enhanced spam detection. Pricing and scalability are concerns, along with the desire for more robust threat intelligence and AI capabilities. Including cloud management, more flexible configuration, and better user visibility are also highlighted as areas needing attention.

"The area that could use some improvement in Fortinet FortiMail is the integration process. I would like the integration to be easier."
"I would like the integration to be easier."
"The main area for improvement is the pricing."

ROI

Users find Fortinet FortiMail has a positive ROI. It enhances email safety by reducing spam and phishing, saving costs on security with integrated features. FortiMail is praised for reducing troubleshooting time by 80%, improving communication reliability, and providing good user feedback. It allows organizations to switch from OpEx to CapEx, offering significant cost and time savings over alternatives like Cisco. Fortinet FortiMail is considered a trusted investment with valued features.

Pricing

Fortinet FortiMail offers competitive pricing, often seen as moderately priced or reasonable compared to competitors like Cisco. Licensing is based on capacity rather than per user, with options for various enterprise needs. Pricing can range from $30,000 to $100,000 annually depending on requirements, and there are subscription or support fees. Customers appreciate the value for money despite some perceiving it as pricey. Additional costs may include installation or premium support.

"Compared to its competitors, Fortinet's products are available at a higher price range."
"The product's licensing part depends on the number of mailboxes and the hard disk needed by customers. The cost of the license depends on the number of mailboxes and the number of emails."
"The tool is very expensive."

Popular Use Cases

Fortinet FortiMail is primarily deployed for email security, serving as an anti-spam and anti-phishing gateway. Organizations utilize it to protect against malicious emails, spam, phishing attacks, viruses, and threats on systems. It is frequently implemented both on-premises and in cloud environments, often integrated with services like Microsoft Office 365, for filtering and securing incoming and outgoing emails through advanced blocking and monitoring features.

Service and Support

Users rate Fortinet FortiMail support highly, noting fast and responsive help, often within an hour. While technical support is praised as proficient, some users experience delays and suggest improvements, especially in ticket response times. Certain geographies benefit from local partner support, offering quicker assistance than international channels. Elite support receives commendations for professionalism and efficiency. Users appreciate 24/7 availability but mention potential delays due to time zone differences or specific contractual terms.

Deployment

Users frequently mention Fortinet FortiMail's initial setup as straightforward, varying between a few hours to several days based on complexity and experience. Many find it easy with adequate knowledge or vendor support, though some note potential difficulties without technical expertise. Configuration often involves ongoing fine-tuning. Deployment time ranges from one day to several weeks, with adjustments tailored to specific environments, ranging from a single individual to multiple administrators managing the installation.

Scalability

Fortinet FortiMail is considered highly scalable by multiple users. It fits diverse environments from small to large enterprises. Customers have successfully increased their user base without performance issues and appreciate its flexibility in accommodating growth. However, scalability can be limited by the hardware model, with some users noting the need for more flexible licensing. Most users rate its scalability positively, praising its capability to handle large email volumes and easy integration for expanding operations.

Stability

Fortinet FortiMail users confirm its reliability, noting it as highly stable, consistently operational, and effective. Users report minimal bugs or glitches and minimal downtime. The tool manages emails efficiently without crashing. Occasionally, resource availability and subscription extensions cause temporary issues, but these are resolved swiftly. Ratings frequently highlight high stability, with scores ranging from seven to ten out of ten. Fortinet FortiMail is recommended for its dependable performance and strong integration capabilities.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Fortinet FortiMail Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

50%

Computer Software Company

Government

Financial Services Firm

Manufacturing Company

Healthcare Company

Retailer

Construction Company

Comms Service Provider

University

Hospitality Company

Media Company

Insurance Company

Non Profit

Energy/Utilities Company

Real Estate/Law Firm

Legal Firm

Transportation Company

Wholesaler/Distributor

Engineering Company

Performing Arts

Consumer Goods Company

Recreational Facilities/Services Company

Compare Fortinet FortiMail with alternative products

Learn more about Fortinet FortiMail

Fortinet FortiMail offers a variety of deployment models to best fit your organization’s email security needs. On-premises, private or public cloud, or hybrid email environments can be deployed and managed in-house by your team or managed by Fortinet’s data centers. FortiMail also employs virtual machines that provide robust scalability options and flexible deployment of email security infrastructure.

Fortinet FortiMail Benefits

Fortinet FortiMail provides your organization with the following benefits:

Eliminate message-based threats by using FortiMail’s advanced inspection capabilities before they can harm your users.

Flexible licensing ensures that you don’t have to create a license for each user as you scale your network upwards.
Achieve regulatory compliance with sophisticated messaging content archiving, quarantining, and routing tools.

Stop spam before it takes over your messaging system and network resources, ensuring that your messaging performance remains optimized.

Fortinet FortiMail Benefits

Some of Fortinet FortiMail’s top features include:

Spam and malware prevention: FortiMail employs advanced techniques and technologies, such as outbreak protection, impersonation detection, content disarm and reconstruction, and sandbox analysis to provide users with high-performing antispam and antimalware tools designed to prevent unwanted bulk email, ransomware, and other targeted attacks.

Powerful data loss prevention: Identity-based email encryption and archiving help prevent the loss of sensitive and important information and ensure that your organization adheres to compliance with corporate and industry regulations.

Automatic updates: Receive dynamic updates from the FortiGuard subscription services that automatically upgrade your antispam and antivirus functionality using intelligence gathered by Fortinet's dedicated global threat research team.

Seamless integration: Integrations with other Fortinet products and external third-party components enable companies to enhance their security by sharing indicators of compromise (IoCs) across a unified security system.

Easy email management: Gain full visibility over real-time email traffic with Fortinet FortiMail’s intuitive dashboards, rich reporting features, centralized quarantine tools, and end-user controls. Control email traffic with the solution’s full mail transfer agent and mail-handling capabilities. The solution’s quick-start setup wizard greatly reduces the complexity of deployment and management.

Reviews from Real Users

Fortinet FortiMail stands out among its competitors for a number of reasons. Two major ones are its powerful anti-virus tool and its robust spam protection capabilities.

Flamur P., head of security management at Ipko Telecommunications, writes, "Fortinet FortiMail has a lot of valuable features. It works great. It also has an antivirus feature. Support for Fortinet FortiMail was also great when my team wanted to block some geographic IPs, but couldn't figure out how to do it. The support team provided clear communication on how to resolve that issue. Another valuable feature of Fortinet FortiMail is spam filtering which tells you how many spammy emails you've received. Based on my current use cases, I'm happy with Fortinet FortiMail."

Fortinet FortiMail was previously known as FortiMail.