Fortinet FortiMail Reviews

Name: Fortinet FortiMail
Brand: Fortinet
Rating: 4.3 (64 reviews)

Vendor: Fortinet

4.3 out of 5

64 reviews
94% willing to recommend

1,202 followers

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What is Fortinet FortiMail?

As cyber attacks become more sophisticated, it is crucial for email security solutions to offer multi-layered protection. Fortinet's proven email security platform, FortiMail, is a comprehensive multi-layered threat protection solution designed to secure users from the full spectrum of email-based threats, which includes zero-day threats, credential impersonation, spam, phishing, malware, and business email compromise (BEC) attacks.

Get the Fortinet FortiMail Buyer's Guide and find out what your peers are saying about Fortinet FortiMail, Microsoft Defender for Office 365, Proofpoint Email Protection and more!

Fortinet FortiMail is the #6 ranked solution in top Email Security solutions. PeerSpot users give Fortinet FortiMail an average rating of 8.6 out of 10. Fortinet FortiMail is most commonly compared to Microsoft Defender for Office 365: Fortinet FortiMail vs Microsoft Defender for Office 365. Fortinet FortiMail is popular among the midsize enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 45% of all views.

Helped 848,253 peers since 2012

Featured Fortinet FortiMail reviews

Nigus Machin Amare

Network & Security Engineer at Malam Engineering PLC

The most valuable features are Fortinet FortiMail ( /products/fortinet-fortimail-reviews )'s ability to protect from advanced features of email-based attacks, including protection against ransomware and malware attacks. It is especially effective in blocking spam through standards like wrong source IP for email-based attacks. Its high scalability and stability, especially for financial institutions, are noteworthy.

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Andras Solt

Head Of Security at Groupama

It's mainly suited for mid-size companies, not for bigger companies like us. We are more than 1,000 people. In fact, we're over 2000 users, so that's why we investigated some other products, and Clearswift, for example. We likely won't increase usage. We're looking at GFI in a year or so.

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Syed-Ashraf

National food at Qarshi industries pvt ltd

I would rate the scalability at seven. While FortiMail offers good security, there are areas where improvements can be made, particularly in content security and web security features. I believe there is room for enhancement in the content security and web security features. These two aspects can be further developed to improve the overall scalability of the solution. We have more than 400 email users utilizing Fortinet FortiMail. FortiMail handles email monitoring around the clock. It's a big version 24, and it's used over email traffic. We always monitor FortiMail over emails 24/7. All our emails go through FortiMail. We are using it with 400 email boxes. In the future, we may increase it by 50 more users, and FortiMail is compatible with that. It meets our requirements, and there's no need to increase anything.

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Fortinet FortiMail mindshare

As of April 2025, the mindshare of Fortinet FortiMail in the Email Security category stands at 5.1%, down from 5.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Email Security

PeerAnalyst reports based on Fortinet FortiMail reviews

Type	Title	Date
Category	Email Security	Apr 19, 2025	Download
Product	Reviews, tips, and advice from real users	Apr 19, 2025	Download
Comparison	Fortinet FortiMail vs Microsoft Defender for Office 365	Apr 19, 2025	Download
Comparison	Fortinet FortiMail vs Cisco Secure Email	Apr 19, 2025	Download
Comparison	Fortinet FortiMail vs Proofpoint Email Protection	Apr 19, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Defender for Office 365	4.1	13.1%	96%	48 interviews Add to research
Proofpoint Email Protection	4.2	8.1%	95%	51 interviews Add to research

Valuable Features

Fortinet FortiMail's valuable features include exceptional spam detection, sender reputation management, and antivirus capabilities. It offers seamless integration with other Fortinet products and provides user-friendly management and GUI. Users appreciate its sandboxing, data loss prevention, and phishing protection capabilities. Its scalability and reliability make it suitable for both SMEs and large organizations. Features like greylisting and integration with FortiSandbox enhance security efficiency. Users find the reporting, customization, and deployment straightforward and effective.

"Fortinet FortiMail is rated an eight for the protection and features it provides in the on-premises setup."
"For me, Fortinet FortiMail is the best solution I have ever tried."
"I would rate Fortinet FortiMail ten out of ten overall."

Room for Improvement

Fortinet FortiMail requires enhancements in several areas including the management interface, dashboard usability, and better documentation. Users have expressed a need for improved deployment, better integration with third-party solutions, and more advanced security features. Frequent updates result in downtime, and the pricing could be more competitive. Improved spam filtering, latency issues, and expanded threat intelligence would enhance user experience. FortiMail would benefit from easier installation and more effective content filtering policies.

"Fortinet FortiMail is considered overpriced by Indian rupee standards. My organization is not profit-making, and academic pricing is required, but it may not be available for security products like FortiGate."
"The area that could use some improvement in Fortinet FortiMail is the integration process. I would like the integration to be easier."
"I would like the integration to be easier."

ROI

Users observe clear ROI from Fortinet FortiMail. They note improved email security, reduced spam and phishing emails, and safer communications. Operational downtime decreases with less troubleshooting, allowing focus on other tasks. The implementation offers value by integrating services and saving costs compared to alternatives like Cisco. FortiMail aids in maintaining communication continuity and reduces security costs by 60% and time by 70%. Users find its feedback functions and analysis valuable during deployment.

Pricing

Enterprise evaluations of Fortinet FortiMail pricing indicate a competitive yet varied cost structure, often determined by company requirements and not per user. Some users report licensing fees ranging from $9,000 to $55,000 annually, with additional options for premium support and configuration. While some find the pricing reasonable and offering good value, others note it can be expensive compared to certain competitors. Customers appreciate its performance, justifying its cost despite potential yearly increases.

"Compared to its competitors, Fortinet's products are available at a higher price range."
"The product's licensing part depends on the number of mailboxes and the hard disk needed by customers. The cost of the license depends on the number of mailboxes and the number of emails."
"The tool is very expensive."

Popular Use Cases

Fortinet FortiMail is primarily utilized for email security, acting as a secure gateway to filter spam, phishing, and malicious emails. Users deploy it to safeguard Office 365, Exchange servers, and other mail services, employing anti-spam, antivirus, and sandbox features. Many employ Fortinet FortiMail in cloud and on-premises models to secure both inbound and outbound communications, focusing on spam prevention, phishing protection, and email authentication across multiple domains.

Service and Support

Users find Fortinet FortiMail's support generally quick and competent, often addressing issues within hours. Though available 24/7, some note delays, with local support sometimes favored over central. Elite support offers advanced help but incurs extra costs. While many rate support highly, others experience slow responses and rely on partners instead. Regional differences and support contracts influence response times. Some users highlight the need for improved training and faster ticket resolution.

Deployment

Fortinet FortiMail setup varies in complexity and duration. Many find it straightforward, with durations ranging from 15 minutes to three days. Others suggest it requires substantial expertise and can take up to two weeks for complex environments. Most use additional support for customization. One to three admins are recommended for handling setup and maintenance. Experience with email security enhances ease, but newcomers may require more time and assistance.

Scalability

Fortinet FortiMail demonstrates strong scalability across various organizational sizes, accommodating user bases ranging from hundreds to thousands. Its scalability varies with versions and configurations, often relying on hardware specifications for performance. Virtual machine implementations enhance flexibility, while appliance models face limits based on preset capacities. Most users find Fortinet FortiMail adaptable to growth needs, though some highlight licensing and hardware constraints as challenges. Multiple users rate its scalability between seven and ten out of ten.

Stability

Fortinet FortiMail maintains high reliability and is widely praised for consistent uptime and strong performance. Users have experienced minimal disruptions except in rare cases, such as hardware failures. The platform efficiently handles email filtering for companies, supporting various email services. Customers express satisfaction with the seamless integration with other Fortinet products and only occasionally report minor issues. Most users rate its dependability between seven and ten out of ten, citing effective functionality and rare downtime events.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Fortinet FortiMail Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

45%

Computer Software Company

Financial Services Firm

Government

Manufacturing Company

Comms Service Provider

Retailer

Construction Company

Healthcare Company

University

Hospitality Company

Energy/Utilities Company

Media Company

Non Profit

Insurance Company

Real Estate/Law Firm

Wholesaler/Distributor

Legal Firm

Engineering Company

Transportation Company

Outsourcing Company

Performing Arts

Marketing Services Firm

Recreational Facilities/Services Company

Consumer Goods Company

Security Firm

Compare Fortinet FortiMail with alternative products

Learn more about Fortinet FortiMail

Fortinet FortiMail offers a variety of deployment models to best fit your organization’s email security needs. On-premises, private or public cloud, or hybrid email environments can be deployed and managed in-house by your team or managed by Fortinet’s data centers. FortiMail also employs virtual machines that provide robust scalability options and flexible deployment of email security infrastructure.

Fortinet FortiMail Benefits

Fortinet FortiMail provides your organization with the following benefits:

Eliminate message-based threats by using FortiMail’s advanced inspection capabilities before they can harm your users.

Flexible licensing ensures that you don’t have to create a license for each user as you scale your network upwards.
Achieve regulatory compliance with sophisticated messaging content archiving, quarantining, and routing tools.

Stop spam before it takes over your messaging system and network resources, ensuring that your messaging performance remains optimized.

Fortinet FortiMail Benefits

Some of Fortinet FortiMail’s top features include:

Spam and malware prevention: FortiMail employs advanced techniques and technologies, such as outbreak protection, impersonation detection, content disarm and reconstruction, and sandbox analysis to provide users with high-performing antispam and antimalware tools designed to prevent unwanted bulk email, ransomware, and other targeted attacks.

Powerful data loss prevention: Identity-based email encryption and archiving help prevent the loss of sensitive and important information and ensure that your organization adheres to compliance with corporate and industry regulations.

Automatic updates: Receive dynamic updates from the FortiGuard subscription services that automatically upgrade your antispam and antivirus functionality using intelligence gathered by Fortinet's dedicated global threat research team.

Seamless integration: Integrations with other Fortinet products and external third-party components enable companies to enhance their security by sharing indicators of compromise (IoCs) across a unified security system.

Easy email management: Gain full visibility over real-time email traffic with Fortinet FortiMail’s intuitive dashboards, rich reporting features, centralized quarantine tools, and end-user controls. Control email traffic with the solution’s full mail transfer agent and mail-handling capabilities. The solution’s quick-start setup wizard greatly reduces the complexity of deployment and management.

Reviews from Real Users

Fortinet FortiMail stands out among its competitors for a number of reasons. Two major ones are its powerful anti-virus tool and its robust spam protection capabilities.

Flamur P., head of security management at Ipko Telecommunications, writes, "Fortinet FortiMail has a lot of valuable features. It works great. It also has an antivirus feature. Support for Fortinet FortiMail was also great when my team wanted to block some geographic IPs, but couldn't figure out how to do it. The support team provided clear communication on how to resolve that issue. Another valuable feature of Fortinet FortiMail is spam filtering which tells you how many spammy emails you've received. Based on my current use cases, I'm happy with Fortinet FortiMail."

Fortinet FortiMail was previously known as FortiMail.