As cyber attacks become more sophisticated, it is crucial for email security solutions to offer multi-layered protection. Fortinet's proven email security platform, FortiMail, is a comprehensive multi-layered threat protection solution designed to secure users from the full spectrum of email-based threats, which includes zero-day threats, credential impersonation, spam, phishing, malware, and business email compromise (BEC) attacks.
The most valuable features of Fortinet FortiMail are its user-friendly interface, integration capabilities with other Fortinet products, fully detailed dashboard, user quarantine feature, integration with Active Directory, efficient antispam and antiphishing capabilities, virus outbreak prevention, FortiSandbox integration, ease of management, sender authentication feature, reasonable pricing, and strong security features.
Users appreciate that FortiMail simplifies email server management, reduces spam and malicious emails, and offers a wealth of online resources and support. The solution is stable, easy to navigate, and offers clear instructions. It also provides effective spam filtering, antivirus protection, and content filtering.
The integration with FortiSandbox and the Fabric architecture are additional advantages. Overall, users find Fortinet FortiMail to be a valuable and reliable email solution.
Some users have expressed dissatisfaction with the technical support team and pricing. The cybersecurity features of FortiMail are also seen as lacking compared to competitors like Proofpoint. Users have mentioned the need for more visibility and tracking of problems, as well as improvements in email security and content filtering.
The solution's scalability, installation process, and user-friendliness have also been criticized. Users have suggested adding more threat-intelligence feeds and improving the UI and dashboard.
Additionally, there is a desire for better integration, more detailed documentation, and enhanced user management features.
By implementing this solution, users have seen a decrease in spam emails, which previously caused disruptions in communication with customers and a decrease in monthly collections. The time and effort saved from dealing with spam and email glitches have resulted in a more comfortable and safer email environment.
Fortinet FortiMail has a range of pricing. Some users find it expensive while others consider it reasonably priced, especially for small to medium enterprises.
The solution is said to be affordable compared to Microsoft ATP and Cisco, but quite pricey compared to other competitors in the market.
The primary use case of Fortinet FortiMail is to protect emails from spam attacks and malicious emails.
It is used as an email security solution to scan and filter emails for phishing or spam, ensuring secure communication and authenticating senders. Fortinet FortiMail is used as an anti-spam tool, as well as for antivirus monitoring and stopping attacks.
It serves as an email gateway for incoming and outgoing emails, providing mail protection and securing the organization's emails from attacks and threats. It is deployed in both private cloud and on-premises environments and is used by service providers to handle multiple customers.
Additionally, Fortinet FortiMail is used to relay outbound emails and establish mail requests for multiple domains, serving as the central server for mail releases.
Some customers rate the technical support as very good, supportive, and great. They appreciate the timely response and the ability of the support team to handle difficult problems effectively. Some customers have experienced delays of up to eight to ten hours before an engineer responds.
Despite these negative experiences, other customers still consider the technical support as good or very good, and they rely on it frequently. There is also a mention of different levels of support, with the elite support being more professional and responsive but requiring an additional fee.
The initial setup is generally considered easy and straightforward, with users mentioning that anyone with experience in email security solutions can install it.
The deployment time varies depending on the environment, ranging from as little as two days to up to two weeks. Some users have reported that deployment can be completed within a few hours if in gateway mode.
The solution's deployment process is generally regarded as manageable, with users rating it as relatively easy. However, there are also mentions of the initial setup being complex and requiring assistance from the vendor.
Fortinet FortiMail is highly scalable and can accommodate a range of organization sizes, from small to medium. It has been successfully deployed in organizations with more than 500 users and up to 3,500 users.
Some users have mentioned that scalability may depend on the size of the hardware available and the specific implementation, such as a virtual machine or appliance.
Fortinet FortiMail is highly stable. It is compared favorably to Barracuda devices, which are considered more expensive. Reviewers mention that there are no bugs or glitches, and the solution does not crash or freeze.
Fortinet FortiMail offers a variety of deployment models to best fit your organization’s email security needs. On-premises, private or public cloud, or hybrid email environments can be deployed and managed in-house by your team or managed by Fortinet’s data centers. FortiMail also employs virtual machines that provide robust scalability options and flexible deployment of email security infrastructure.
Fortinet FortiMail Benefits
Fortinet FortiMail provides your organization with the following benefits:
Fortinet FortiMail Benefits
Some of Fortinet FortiMail’s top features include:
Reviews from Real Users
Fortinet FortiMail stands out among its competitors for a number of reasons. Two major ones are its powerful anti-virus tool and its robust spam protection capabilities.
Flamur P., head of security management at Ipko Telecommunications, writes, "Fortinet FortiMail has a lot of valuable features. It works great. It also has an antivirus feature. Support for Fortinet FortiMail was also great when my team wanted to block some geographic IPs, but couldn't figure out how to do it. The support team provided clear communication on how to resolve that issue. Another valuable feature of Fortinet FortiMail is spam filtering which tells you how many spammy emails you've received. Based on my current use cases, I'm happy with Fortinet FortiMail."
Fortinet FortiMail was previously known as FortiMail.
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