Service and Support
Google Cloud AI Platform customer service and support receive mixed feedback. Some users appreciate the responsiveness, mentioning replies within an hour and a half. Users note technical assistance is good but suggest improvements compared to Salesforce. Engaging and prompt responses are highlighted, yet the comparisons indicate room for refinement in certain areas of support.
Deployment
Initial setup for Google Cloud AI Platform is straightforward for many, though challenging for some. Users log in, create credentials, and start in minutes. Deployment is efficient, with training within hours and deployment in minutes. Users note that endpoint creation may take time, and connecting process containers can prolong setup. Some found understanding the process took days initially, but subsequent setups were faster. Many consider their initial setup experience positive and rate the platform highly.
Scalability
Google Cloud AI Platform is considered scalable, comparable to Microsoft and Amazon. Users mention scalability, especially during deployment stages. Some organizations are still exploring its potential benefits. While usage varies, one observes under 100 users within a company. Scalability is rated eight out of ten, contingent on customer needs.
Stability
Google Cloud AI Platform is noted for its stability. Users frequently describe it as extremely stable, rating it around eight out of ten for reliability. Stability experiences vary depending on usage and licensing, but generally, users face no issues. Although some lack extensive experience with Google Cloud AI Platform, those who do use it confidently acknowledge its stable nature.