Keeper Reviews

Name: Keeper
Brand: Keeper Security, Inc.
Rating: 4.6 (32 reviews)

4.6 out of 5

32 reviews
96% willing to recommend

1,440 followers

What is Keeper?

Keeper Security is transforming the way businesses and individuals protect their passwords and sensitive digital assets to significantly reduce cyber theft. As the leading password manager and digital vault, Keeper helps millions of people and thousands of businesses substantially mitigate the risk of a data breach. Keeper is SOC 2 Certified and utilizes best-in-class encryption to safeguard its customers. Keeper protects industry-leading companies including Sony, Chipotle, and The University of Alabama at Birmingham. Keeper partners with global OEMs and mobile operators to preload Keeper on smartphones and tablets. Learn more at https://keepersecurity.com.

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Keeper is the #13 ranked solution in top Enterprise Password Managers. PeerSpot users give Keeper an average rating of 9.2 out of 10. Based on the analysis of the 32 most recent Keeper reviews, the overall sentiment is positive, with a sentiment score of 7.9. (The highest in the category). Keeper is most commonly compared to CyberArk Privileged Access Manager: Keeper vs CyberArk Privileged Access Manager. Keeper is popular among the large enterprise segment, accounting for 57% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.

Buyer's Guide

Enterprise Password Managers

November 2024

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Featured reviews

Parwiz ElmJo

Engineer at Direct Technology

We use Keeper to store passwords We previously kept our passwords in an Excel file. Using Keeper makes us more secure. Keeper has strong security features. The password rotation feature could be improved. I have used Keeper for three years. I rate Keeper eight out of 10 for stability. I…

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Riccardo Zanussi

Chief Architect at Wefox

The solution is barely scalable. We like to make variability tests because what we are building is in SaaS, and in Keeper, goes down. On the other hand, hundreds of people are using it in our organization namely programmers Still, we started to use it a lot when we finished developing the SaaS and began commercializing it.

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Mahesh Subramanian

Global Head - Development Operations, at Chargebacks911

The tool's setup was easy and we have deployed it on the cloud. The deployment was quick and we completed it in less than a week. We have two teams one in the US and another in India. We first implemented Keeper in the US, got feedback, and then implemented it in India. The overall deployment took about four months to complete.

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Keeper mindshare

As of December 2024, the mindshare of Keeper in the Enterprise Password Managers category stands at 3.9%, down from 4.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Enterprise Password Managers

Key learnings from peers

Last updated Dec 17, 2024

Valuable Features

Keeper's key features include two-factor authentication, secure password sharing, and strong security with AES 256 encryption. Users value its ability to create complex passwords and sync across devices, including mobile platforms like Android and iOS. It offers browser extensions for quick access, supports fingerprint login, and allows for folder organization. Keeper's features also include autofill capabilities, cloud accessibility, and easy user interface, enhancing efficiency and security management.

"I like the tool's keyword editor and SSO."
"Keeper has strong security features."
"A useful solution for storing encryption keys, programming and developing a SaaS platform."

Room for Improvement

Keeper's users express a need for enhanced password policy compliance features and pre-designed fields for organizing critical information like contact details. There are requests for improved user interface, mobile app experience, aesthetic updates, and search functions. Users desire better compatibility with other systems, offline access, and expanded export options. Organizing items more effectively and having seamless folder management are also highlighted areas for improvement. Pricing adjustments and faster technical support are mentioned as well.

"Keeper does not provide password management for mobile apps."
"The password rotation feature could be improved."
"The stability of the solution can be improved."

ROI

Many users say Keeper brings significant benefits in accessing passwords securely and efficiently, saving time and offering priceless value. Investments seem justified due to high ROI, especially with the free version boosting value further. Users report notable savings in time, often estimating around 30 minutes weekly. Keeper lowers risks associated with password management and greatly enhances security. Cost savings, efficiency gains, and improved security suggest Keeper's value exceeds its expense multiple times over.

Pricing

Keeper's pricing is viewed as reasonable and affordable by many users, offering various plans to meet different needs. Organizations appreciate the cost-effectiveness compared to potential threats like identity theft. It's noted that the more users added, the better the pricing. Many recommend the family or annual subscription for optimal value, with some taking advantage of promotional offers. The sales team is considered helpful in scaling licensing needs and providing tailored pricing options.

"Its price is reasonable."
"The pricing is available on the vendor's website."
"We chose their optional annual subscription; I believe we paid monthly — I thought it was a good deal."

Popular Use Cases

Keeper is primarily used for storing and sharing passwords, managing access credentials, and organizing sensitive information like credit cards and passports. It helps in using stronger, non-duplicated passwords and securing encryption keys. Many find it intuitive and cost-effective with features like KeeperFill and biometric access. Users appreciate its ability to sync data across devices, facilitating both personal and business use, while enhancing productivity and efficient communication within teams and families.

Service and Support

Many users report excellent customer service and technical support from Keeper, with quick and effective assistance. Some note responsiveness within minutes and successful issue resolution. While many have not needed support due to the software's reliability, those who have interacted describe it as helpful, friendly, and familiar with their needs. There are mentions of occasional weekend delays. A few users seek faster response times and better understanding from support.

Deployment

Users found Keeper's initial setup to be straightforward and easy, often completing it in less than 10 minutes to a week. They appreciated the user-friendly interface and clear instructions. Some noted that while adding all information was time-consuming, it was worthwhile. A few experienced challenges with Android integration due to OS issues. Deployment varied, with some teams completing it in one week, while others took months for full implementation across different locations.

Scalability

Users report no issues with Keeper's scalability, easily supporting increased records and family sharing. Many organizations, including those with hundreds of users, use Keeper daily without performance problems. It efficiently accommodates both small teams and larger enterprises. Some are planning further expansion of its use, and it remains flexible for growth. Although one noted variability in tests, most feedback about its capacity is highly positive, with many praising its ability to manage extensive daily usage.

Stability

Users consistently report that Keeper exhibits stable performance without crashing or failing over several years. Feedback highlights the absence of stability issues, with no data lost and no downtime experienced in business or personal contexts. Zero faults have been found, leading to confidence in its long-term reliability. Questions or issues are often resolved through Keeper's informative website or customer service. Stability has been rated highly, supporting both stability and scalability effectively.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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