ManageEngine ADManager Plus Reviews

Name: ManageEngine ADManager Plus
Brand: ManageEngine
Rating: 4 (14 reviews)

Vendor: ManageEngine

4.1 out of 5

14 reviews
94% willing to recommend

156 followers

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What is ManageEngine ADManager Plus?

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit manageengine.com/products/ad-manager/.

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ManageEngine ADManager Plus is the #1 ranked solution in top Active Directory Management solutions. PeerSpot users give ManageEngine ADManager Plus an average rating of 8.2 out of 10. ManageEngine ADManager Plus is most commonly compared to CrowdStrike Falcon: ManageEngine ADManager Plus vs CrowdStrike Falcon. ManageEngine ADManager Plus is popular among the large enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Buyer's Guide

ManageEngine ADManager Plus

October 2024

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Helped 814,763 peers since 2012

Featured reviews

Stephen Naval

Sr Manager IT Infrastructure & Tech Development at a non-tech company with 1,001-5,000 employees

I have used the solution across three different jobs. At Canadian School, I improved operations by implementing audit automations that allowed me to understand changes in the AD. I also utilized the self-service password portal so users could conduct resets without needing IT tickets. Video feedback about this use case was provided to ManageEngine and is still posted on their YouTube. At Cognita, I managed ten international schools from Singapore to Australia where I rolled out the solution's audit features and self-service password portal. I did not include the ticketing system in rollout as there was one already in place. In my current role at FMCG, I rolled out the audit feature but not the self-service password portal. We use the on-premises solution but link it to our Azure AD for cloud services.

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Elgin Smith

CTO with 51-200 employees

ManageEngine ADManager Plus allowed us to perform AD functions without giving the technicians direct access to the servers and the Active Directory tools. The solution is primarily used for things like password resets, account creation, and account deletion The solution has helped our…

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ManishMehta

TL at a outsourcing company with 5,001-10,000 employees

I use ManageEngine ADManager Plus for auditing. The solution helps us with access delegation. It keeps our footprint in the Active Directory small, making it easier to watch over and secure. This is good for cybersecurity, helping us track changes and daily checks on who's doing what in our…

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ManageEngine ADManager Plus mindshare

As of November 2024, the mindshare of ManageEngine ADManager Plus in the Active Directory Management category stands at 13.9%, down from 14.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Active Directory Management

Key learnings from peers

Valuable Features

ManageEngine ADManager Plus offers valuable features such as importing and exporting to the active directory, good UI, detailed reports, remote access, automation of cloud services, ease of AD administration, clear oversight with API integration, bulk user management, real-time dashboards, a simple interface, ease of use, customizable access privileges, integration with ServiceDesk Plus, and a recycle bin for restoring deleted machines. It validates every activity efficiently.

"The most valuable features of the solution are vulnerability management and system patching functionalities."
"The product helps to validate every activity."
"The most valuable features of the solution are its ease of use, the ability for us to customize the access privileges for the users, and integration with ServiceDesk Plus."

Room for Improvement

ManageEngine ADManager Plus needs improvements in user interface intuitiveness and administrative process management. Users find the system complex with a difficult-to-navigate UI and insufficient templated reports. Integration with Office 365 and other HR tools is lacking, necessitating multiple products for similar tasks. There are concerns about stability and reliability, as well as high costs. Bulk email ID creation doesn't function efficiently, and support responsiveness needs enhancement. Compatibility with tablets is also desired.

"The product's price is an area of concern where improvements can be introduced by making it available at a cheaper rate."
"Other products have more flexibility and integration in managing identities."
"The solution should be made tablet friendly because it works well on iPhones and Android phones, but does not work on tablets."

ROI

Organizations experienced around 90% ROI using ManageEngine ADManager Plus. They reduced ownership costs by hiring fewer engineers, completed tasks with smaller teams, and lowered training costs by needing specific task training instead of full Microsoft certification. They managed multiple tasks in a short time and empowered IT administrators with necessary tools to complete tasks efficiently.

Pricing

Users report that ManageEngine ADManager Plus has a competitive and generally satisfactory pricing model, rating between four and eight out of ten. Users highlight that the tool's pricing is standard, fixed, and not expensive, with an annual maintenance fee for a perpetual license. Some believe the cost is slightly higher than expected, but appropriate for multiple domain use cases. The trial version is available, and a pricing discount could be beneficial in the current economy.

"I need to pay for the license, and I believe that it could be made cheaper."
"The tool's pricing is good."
"I am satisfied with the solution’s pricing."

Popular Use Cases

ManageEngine ADManager Plus is primarily used for managing Active Directory, handling tasks like password resets, user account management, auditing, running reports, troubleshooting, and automation of processes such as email creation and group modification. It empowers technicians to perform Active Directory activities without direct server access and helps standardize organizational unit structures. It is also used for SOC compliance, cybersecurity anomaly detection, and HR workflow implementation.

Service and Support

Customer service for ManageEngine ADManager Plus is generally positive, with some variability depending on the representative. Support is often praised as very good and cooperative, though there are instances where follow-up is needed. Some users suggest a more consistent, customer-centric approach and a ticketing system for chat. Despite some users not having engaged directly, options for contact and meetings are appreciated. Ratings typically range from seven to nine out of ten.

Deployment

ManageEngine ADManager Plus's initial setup is described as straightforward and easy. Many found it quick, some noting it could take as little as 15 minutes or up to 24 hours. Users appreciated the simplicity of the installation process. Some encountered challenges due to internal infrastructure rather than the tool itself. Most setups required minimal personnel, often just one or two individuals. Some needed help from external partners, but overall, the feedback highlights a user-friendly experience.

Scalability

ManageEngine ADManager Plus is generally scalable with positive feedback. It works well with multiple administrators and domain controllers. Users highlighted its ability to handle bulk changes and scalability tied to deployment. Some found scalability limited to Microsoft integration, while others successfully expanded usage with more licenses. Ratings varied from seven to ten out of ten for scalability, with a few users planning to increase usage. One found it not scalable during the experimental phase.

Stability

ManageEngine ADManager Plus demonstrates good stability, particularly when Active Directory (AD) structures are deployed correctly. Users typically don't face issues, and it's reliable even during database migrations from MySQL to MS SQL. Some users have rated its stability eight out of ten and find it stable with complex features. However, there are instances of crashes when implementing several users simultaneously, suggesting occasional instability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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